121 Shoppe Co., Ltd.

Phsar121 initiated for our standard of customer service, and as a voice of the brand you will be responsible for maintaining this high standard. The CSA will report to the Head of E-Commerce Sale Agent and will work with cross department to ensure accurate, on time and safe order and delivery of all orders as well as taking manual orders and answering customer enquires via phone, email and live chat. It is vital that we not only ensure that all orders are delivered promptly and correctly, but that we make customer satisfaction a priority and be passionate about service delivery. Furthermore, initiative is crucial for pro-active contact so to build relationships and encourage sales.