Workshop Manager
Position Summary Expectations - Duties, Responsibilities
Location: Roving Location
Report to: Fleet Manager
Job Overview:
We are seeking an experienced Workshop Manager to oversee the daily operations of our main workshop in Siem Reap and three location workshops. The Workshop Manager will be responsible for managing a team of mechanics, ensuring the timely completion of maintenance and repair tasks, optimizing workshop efficiency, and maintaining a safe working environment. The ideal candidate will have a strong background in technical operations management, excellent leadership skills, and a commitment to delivering exceptional service. The HALO Trust operates the following makes of vehicles:
- Land Rover Defender
- Toyota Land Cruiser 76 & 78
- Mitsubishi Fuso Canter Trucks
- Kamaz Trucks
- Team Management:
- Lead and manage a team of workshop mechanics, providing guidance, training, and support as needed.
- Assign tasks and prioritize workloads to ensure timely completion of maintenance and repair projects.
- Foster a positive work environment that encourages teamwork, collaboration, and continuous improvement.
- Workshop Operations:
- Oversee all aspects of workshop operations, including scheduling, resource allocation, and workflow management.
- Ensure that all maintenance and repair tasks are completed according to quality standards and safety regulations.
- Implement and maintain preventive maintenance programs for workshop equipment and machinery.
- Quality Assurance:
- Implement quality assurance processes to ensure that all work meets or exceeds HALO Trust quality standards and expectations.
- Conduct regular inspections and audits to identify areas for improvement and address any issues promptly.
- Performance Analysis and Reporting:
- Track and analyse workshop performance metrics, such as equipment uptime, repair turnaround time, and cost per repair.
- Generate reports and provide insights to management on workshop performance, trends, and areas for improvement.
- Qualifications:
- Recognised education in Mechanical Engineering, Automotive Technology, or a related field (preferred).
- Proven experience in workshop management or a similar technical leadership role.
- Strong technical knowledge and understanding of mechanical, electrical, and hydraulic systems.
- Excellent leadership, communication, and interpersonal skills.
- Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
- Proficiency in MS Office and workshop management software.
- Values
- Moral courage- to do the right thing (that which stops, prevents, or denies any opportunity for wrongdoing), whatever the conditions, or pressures. Physical courage – putting yourself in harm’s way to protect/ support others ‐ is implicit and there are circumstances where it could be required.
- Discipline- to put the cause before self‐interest; getting the job done thoroughly and to the highest of standards, whatever the temptations, or reasons not to.
- Integrity- to uphold the right moral and ethical standards. This includes honesty, reliability, consistency and judgement and it includes speaking up for what we believe in.
- Respect for others- to treat others as you would expect to be treated (whatever their race, gender, or sexual orientation); understanding and considering the needs and expectations of others and respecting their opinions and feelings, even if you don’t agree.
- Loyalty ‐ loyalty to each other, the whole team and to HALO’s purpose and ethos; loyalty transforms groups of diverse and disparate individuals into a cohesive and effective whole and it is therefore central to our organizational success.
- Selfless commitment ‐ putting the needs, safety and security of others (and of the organization) before your own.
- Standards
- Lawful. We must comply with the standards expected of us by our own SOPs, by donors, the Charity Commission, UK/ US/ EU law and the laws of host‐Countries. Where a host‐Country has laws which are different to UK/ US/ EU, we must ensure that we uphold the laws which correspond to our values, while respecting (and without compromising our relationship with) the host‐Country. We must operate within the spirit, as well as the letter of the law – where there is ambiguity, we must have the integrity to comply as is intended, rather than choosing to maneuver around legislation.
- Appropriate. We must behave as we would wish others to behave towards us – in a decent, respectful, consistent and considerate way. Where circumstances require robust leadership it must be provided (and accepted), but ‘appropriate’ includes having the professional and personal fortitude to call out behaviour which is not.
- Professional. Professionalism defines HALO’s reputation. It is underpinned by our values and standards and involves the highest levels of competence and safety and the relentless pursuit of excellence, whether conceptual technical, or procedural. The agile application of lessons‐learned is an essential component of professionalism.
