Workplace Counsellor

with TDCX Thailand
This job has already passed the closing date
Job Announcement

BTDC-ID: 18700
Closing Date:
Published by :
Teledirect Telecommerce (Thailand) Limited Head Office

Announcement Positions

Announcement Description

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning more than 340 industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Announcement Positions

Workplace Counsellor

Position Summary

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

  • Work closely with various stakeholders to provide assessment, intervention and consultation to address emotional / behavioral needs and difficulties of employees
  • All this is working in a confidential setting, you will listen attentively to employees, offering them time, empathy and respect. Your aim is to of reduce confusion and increase their ability to cope with challenges, or to make positive changes in their life
Requirements - Skills, Qualifications, Experience
  • Who are we looking for?
  • Minimum 2-3 years prior experience either as an independent practitioner or employee of a counseling company
  • Possesses genuine listening skills and can provide short-term clinical interventions such as CBT, motivational Interviewing, crisis intervention, solution-focused techniques and positive psychology
  • A degree in Clinical/Counseling /Industrial Organizational Psychology from an established university
 

How to Apply

Interested candidates may send their CV(s) to us by using the information mentioned in the contact detail.

Top reasons to work with TDCX.

  • Attractive remuneration, great perks, and performance incentives
  • Comprehensive medical, insurance, or social security coverage
  • Premium workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive culture for you to #BeMore at work
  • Easy to locate area with direct access to public transport
  • Flexible working arrangements
  • Be coached and mentored by experts in your field
  • Join a global company with 26 years of experience and 340+ industry awards
 

Contact Details

Contact Name
  • Teledirect Telecommerce (Thailand) Limited Head Office
 
Email