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Case Manager

with This Life Cambodia

BTDC-ID: 7010

Closing Date:

Announcement Description

The Children and Families Section aims for children to be protected and supported to remain within or return to their families and communities. Operating five programs across three provinces the section has a multi-focus approach to supporting communities to identify and address their issues; building self-sufficient families and communities than can support each other into the future. The section operates a number of programs supporting families who experience violence, child protection issues, family separation and who come into conflict with the law. These programs are multi-year programs supported by international donors and foundations.

Announcement Positions

Case Manager

  • Category: Exec. / Management, Monitoring & Evaluation, Analyst / Assessment, Advocacy
  • Type : Job Opportunity
  • Location: Siemreap Province
  • Schedule: Full-time
  • Salary: $400 - $500

Section: Children and Families

Duties
  • Position Role & Responsibilities:
  • Reporting to TLBB’s Program Coordinator, Case Manager (CM) works directly with juveniles in prison as well as overseeing and supporting the work of the Vocational Trainers and conducting Personal Development Training.
  • Using a case management approach, the CM is expected to manage up to 30 cases (both in prison and post release), implementing all relevant project activities with the juveniles and their families, throughout the duration of the case management period. 
  • The CM position is based in Siem Reap with frequent travel to the respective provincial prison as well as across the broader provincial area required. This Life offers a competitive salary based on experience. The package also includes a saving scheme, health and accident insurance, and a telephone allowance.
  • Key Responsibilities:
  • Case manage up to 30 in prison and post release in accordance with TLBB’s case management structure, from the point of intake through case closure.
  • Create and maintain all necessary hard and electronic case file recording systems and documentation
  • Oversee delivery of vocational skills training for students in respective prisons.
  • Assist Vocational Trainers to devise vocational training curriculum, course materials and weekly lesson plans
  • Support Vocational Trainers to conduct quarterly examinations to check student level and progress
  • Take part in development of curriculum and conduct bi-monthly Personal Development Training with students
  • Regularly monitor individual student progress/development through case management planning and review
  • Conduct family tracing to locate the students’ family and/or identifying alternative guardians if necessary
  • Organise monthly visitation for the students’ families
  • Support the students throughout their reintegration process
  • Advocate for sentence reductions in accordance with Royal Pardon/Appeal Court Processes
  • Identify, establish and maintain active relationships and referral pathways with legal representatives, community services and other NGOs
  • Build and maintain strong and regular communication relationship with Prison Officials and relevant authorities
  • Work closely with local authorities including CCWC and WCCC
  • Assist Program Coordinator in preparing program work/action plans and annual budgets
  • Assist Program Coordinator in gathering information for relevant donors, annual reporting and planning
  • Attend all relevant internal meetings including monthly This Life team meetings
  • Represent TLBB/This Life on various committees, working groups and forums
  • Commit to active promotion of child safety and child protection
  • Perform other tasks required by the program and organization
Requirements
  • Qualifications & Experience:
  • University Degree, Diploma or equivalent in a relevant field, from a tertiary institution
  • Minimum of 2 years’ experience in a similar role
  • Experience working with vulnerable children and families and local authorities especially those who are in conflict with the law
  • Experience working in the field of law, justice, human rights and child rights
  • Experience developing curriculums and lesson planning
  • Experience working in an organization and donor funded programs
  • Corporate Competencies: 
  • Support and uphold This Life’s vision, mission, values and ethical standards
  • Displays cultural, gender, religion, race, nationality and age-based sensitivity and adaptability
  • Able to work as part of a team as well as use initiative and make independent decisions
  • Ability and willingness to travel between provincial areas and spend significant time in the field
  • Treats all people fairly without discrimination or favoritism.
  • Functional Skills:
  • Willing and commitment to support vulnerable children and families
  • Strong knowledge of case management systems
  • Strong advocacy and support skills
  • Ability to use initiative and work autonomously
  • Strong analytical, critical thinking and problem-solving skills
  • Strong planning, time management and organizational skills
  • Flexible and able to function within a dynamic work environment, re-adjusting and re-prioritizing tasks when needed
  • Proficient in MS Office; Word, Excel, PowerPoint and gmail
  • Valid driver’s license (desired)
  • Honest and reliable
  • Communication:
  • Cambodian nationality
  • Good command of English
  • Strong presentation skills
  • Strong interpersonal and communication skills, including the demonstration of sensitivity to and appreciation for diverse
  • Abilities to adapt in different communications styles in a multicultural environment
  • Demonstrate ability to work in harmony with staff members of different
  • Child Protection:
  • Staff must act in accordance with the This Life Child Protection Policy at all times.
 

How to Apply

Only applications received via our online recruitment system, ORANGE HR will be accepted.

Applicants should apply by clicking on this Link Select the job you are applying for

  • Supply the information as requested on the form and answer any mandatory questions. all ONLINE and in one sitting. You cannot save data and return later. You will be asked to upload your CV and may also be asked to submit other attachments.
  • Scroll to the end of the page and click APPLY.

You should see a message in the top right-hand corner advising” Application Successfully Submitted". If you do not see that message it means you have not answered all questions as required. All questions with an asterisk* are mandatory.

Applications will not be accepted unless all required information is entered, nor will applications be accepted after the closing date. Only applicants who progress to the next stage of recruitment will be contacted further.

 Staff benefits:

  • All national public holidays as paid leave - total 21 days
  • 14.5 days annual leave (accrued monthly)
  • 10 days per year sick leave
  • Personal private health insurance cover
  • Monthly phone allowance
  • Annual bonus of one month’s salary
  • Cost of living annual increase of 5% of salary
  • Staff Savings Scheme - employees can contribute up to 10% of their salary and after 12 months This Life will contribute an additional 5% and 5% severance
  • Time off in lieu / compensation leave
  • Salary increase based on performance appraisals
  • Maternity / paternity / special leave
  • Long service leave
  • Compassionate and emergency leave
  • Flexible working hours
  • Free parking and security
  • Open plan working space
  • Opportunities for training and career development
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