Sala Baï
Launched in 2002, Sala Baï Hotel and Restaurant school is a program created by the French NGO Agir Pour le Cambodge (APLC), to fight poverty and human trafficking through social and professional training of young underprivileged Cambodians. Each year the school trains free of charge, about 150 young disadvantaged Cambodians between 17 and 23 years old. It offers 5 different training categories in the hospitality industry: Restaurant Service, Cooking, Housekeeping, Front Office and Beauty Therapy. The hotel, restaurant and spa of the school are open to the public to allow the students to practice in real conditions. With more than 2 100 ALUMNI trained, Sala Baï is recognized as a leading impact program in Cambodia.
Archaeology & Development Foundation (ADF)
The Archaeology and Development Foundation (ADF) is a British not-for-profit charity (n.1122750) and a registered international NGO in Cambodia. ADF scope is unique and exclusively focusing on the Phnom Kulen National Park (PKNP), 40 Km north-east of Angkor World Heritage site. ADF was set up in 2008 to investigate one of the earliest capitals of the Angkor region and its later settlements. ADF’s main objective is to ensure that its archaeological preservation program is fully integrated with the conservation of the Phnom Kulen natural environmental and with the improvement of livelihood for the local population, distributed over 10 villages (approx. 4,900 inhabitants).
Workplace Circumstances
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Environment:
N/A
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Languages:
N/A
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Location:
Siemreap Province
Position Circumstances
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Career Category:
Tourism, Exec. / Management, Service & Hospitality
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Schedule:Full-time
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Salary:
$550 - $650
Position Summary Cambodian nationality
LOCATION: Siem Reap /Phnom Kulen
About the Role
Sala Baï is looking for an Ecotourism Project Manager to support the development of a Community-Based Tourism Center (CBTC) in Phnom Kulen.
This project is operated in collaboration with our partner Archaeology & Development Foundation (ADF). They are coordinating the activities with the community in Phnom Kulen and will be involved in all strategic decisions.
This role focuses first on strengthening daily operations and service quality, and second on developing tourism activities and increasing revenue.
You will work closely with community members to improve organization, service standards, and income-generating activities. This position combines field work, tourism operations, and community support.
Why Join This Project
- Work on a meaningful community tourism project
- Gain strong field experience in tourism development
- Contribute to a project that may be replicated in other communities
- Join a mission-driven organization with strong experience in hospitality training
Duties & Responsibilities:
- Operations and Service Quality
- Support the CBTC team to improve daily operations
- Help organize daily work and regular trainings, and improve service standards
- Coach staff to improve hospitality quality
- Support stock control, expense and revenue management, and service organization
- Help ensure services meet expectations of international visitors
- Tourism and Revenue Development
- Maintain relationships with tour agencies
- Help develop new tourism partnerships
- Support marketing and visibility efforts
- Improve existing tourism products
- Support development of new income activities
- Community Support:
- You will work closely with:
- 2 CBTC Managers
- 1 Admin/Marketing staff
- 6 cooks
- 69 Community members involved in tourism
- You will help them organize their work, solve problems, and improve performance.
- You will coordinate hospitality trainings provided by Sala Baï to the community and coordinate various stakeholder’s visits
- Field Work
- Spend 1 to 2 weeks per month in Phnom Kulen
- Provide hands-on support and follow-up
- Submit regular activity reports
- Liaison between ADF and Sala Baï’s teams with reporting tools and regular meetings
Benefits:
- This position is open to Cambodian Citizens only
- Fixed duration contract of 2 years
- Schedule: from Monday to Friday – Between 8am and 5pm excluding lunch break
- Breakfast, lunch & dinner provided for free when located in Phnom Kulen and lunch provided when located in Siem Reap
- Basic accommodation provided in ADF’s house in Phnom Kulen
- Motorbike provided while on mission & travel cost covered
- Opportunities for professional development, various training and English classes provided
- 18 days paid annual leave + Public holiday grouped on 3 main Khmer Holiday (Khmer New year, Pchum Ben and Water festival)
- Coverage of 85% of health expenses (except major dental care 45$ per year) and accident insurance
- Classic state mandatory benefits: Seniority payments, pension scheme and NSSF
Requirements:
- Experience:
- Five years’ experience in the (eco)tourism sector : touristic agency, ecosite management, nature tours, etc.
- Relevant project management experience is a strong avantage
- Skills
- Expert knowledge in ecotourism development particularly in rural areas
- Proficient in english
- Demonstrated expertise in business planning and marketing, preferably in the (eco)tourism sector,
- Computer literate in office software packages (Word, Excel, PowerPoint)
- Budget Management: Experience in budgeting, expense forecasting, and cost control
- Personal traits:
- Strong desire to help underprivileged young Cambodians
- Passionate about environmental conservation and sustainable tourism.
- Independent and take initiatives
- Good pedagogy
- Planning and organisation
- Coaching and capacity building/development
Expected Profile of Candidates
Skills & Knowledge:
General & Technical Skills
- Experience in tourism or hospitality
- Good English communication skills
- Computer literate in office software packages
- Experience working with communities
- Practical and patient personality
- Interest in community development
- Reliable and adaptable
Soft Skills
- Strong organization and problem-solving skills
- Able to work independently
- Willing to travel and stay regularly to Phnom Kulen
Interested candidates should send a cover letter and a copy of his/her professional resume (CV) in English clearly marked with the position being applied for via email address provided in the contact details.
For further information, contact Mr. Jérôme L’Hour, via phone number provided.
Only short-listed applicants will be advised of interview dates and times.
