MX Caterers (Cambodia) Co., LTD. is a subsidiary of Maxim's Caterers renowned for its authentic cuisine and exceptional dining experience. Founded in 1956, Maxim’s Caterers Limited (a company incorporated in Hong Kong) is a leading food and beverage company comprised of Chinese, Asian, and European restaurants, quick service restaurants, bakery shops, coffee shops, Japanese chain restaurants, and institutional catering while providing a range of festive products.
Workplace Circumstances
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Environment:
N/A
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Languages:
N/A
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Location:
Phnom Penh
Position Circumstances
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Career Category:
Operations Management, Exec. / Management, Business Administration
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Schedule:Full-time
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Salary:
Negotiable
Position Summary Department Operations
Reports To General manager
Approved By General manager
Job scope
The operations manager is responsible for the management and operational aspects of the department, ensuring the productivity and profitability of the business of International F&B brand (MX Caterers (Cambodia) Co., LTD.)
Duties & Responsibilities:
- Manage and oversee the entire operations of (MX Caterers (Cambodia) Co., LTD.)
- Mange market intelligence & collating market information to ensure competitivities of MX’s products and services.
- Assess Cambodia market potential for strategic development & business expansion to determine the feasibility of expanding (MX Caterers (Cambodia) Co., LTD.)’s through detailed business analysis.
- Develop commercial strategy and cope of business opportunities.
- Identify unmet market needs or other industry opportunities to develop innovative branding & efficiency-enhancing strategies
- Strategize, develop & implement business initiatives to achieve its key result metrics to align with the Brand’s larger regional business strategy.
- Drive operational strategies to achieve business goals, market expansion & financial targets.
- Oversee all day-to-day operations all retail outlets, including facilities, products & manpower.
- Monitor financial performance vs. budget, identify areas for improvement & take corrective actions when necessary.
- Proactively enhance & finetune existing operational capabilities to improve quality, increase productivity/profitability & efficiency.
- Develop & implement strategies to attract, engage, and retain operational staff to ensure smooth execution of retail operations.
- Train & develop a high-performing operations team.
Requirements:
- Degree/Diploma in Business Administration or Finance/Accounting
- Must be conversant in English & Cambodia to converse with regional stakeholders from different countries.
- Minimum 10 years of F&B operations experience. Prior experience in Japanese F&B operations is advantageous.
- Ability to analyse data, identify & mitigate potential gaps.
- Solid financial acumen, including budgeting, forecasting, and financial analysis.
- Strong leadership and team-building skills, with the ability to train develop & mentor a high-performing core team.
- Excellent communication and interpersonal skills, with the ability to engage with customers, staff & stakeholders at all levels.
- Relocation mobility beyond Cambodia may be required as MX continues to expand within Cambodia.
- Independent, resourceful and results driven.
