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Program Manager, Digital Health, Senior Associate, Supply Chains for NCDs, and Associate, Health Financing for NCDs

with Clinton Health Access Initiative - CHAI

BTDC-ID: 30943

Closing Date:

Announcement Description

 CHAI began working in Cambodia in 2005 to help the Ministry of Health tackle HIV by introducing better treatment for adults and children and eliminating mother-to-child transmission. The CHAI Cambodia office has grown rapidly since its inception and is now managing multiple programs. In addition to HIV, CHAI is now supporting the Ministry of Health to introduce treatment for hepatitis, scale up a short-course preventative therapy for tuberculosis (TB), eliminate malaria and address multi-drug resistance, save the lives of women through improved access to lifesaving reproductive health care, enhance immunization systems, increase oxygen availability at all levels of the health system, enhance access to assistive technology, and tackle non-communicable diseases.

In Cambodia, non-communicable diseases (NCDs), including diabetes and hypertension, are becoming the highest causes of morbidity and mortality, especially among older populations. The Royal Government of Cambodia (RGC) has made a significant commitment to dramatically increase access to NCD services in public health facilities nationwide through investments from a pooled donor and government funding mechanism. CHAI has been working alongside the RGC since 2022 to support preparations for roll out of this nationwide scale up of NCD services through the provision of technical assistance to the national level and more intensive support, including pilot initiatives, within a “learning province” and with a focus on diabetes, hypertension and eye health.

Announcement Positions

Program Manager, Digital Health

  • Category: Exec. / Management, Health/Medical
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: Negotiable

The position expected start date will be contingent upon receiving funding approval

Position Summary

CHAI is seeking a driven and highly motivated manager to lead Digital Health and transformation work in Cambodia. The post requires strong strategic thinking, government engagement, project execution, resource mobilization, and technical expertise.

The candidate will work closely with internal teams and external partners to provide technical leadership and help the Cambodian government to ensure the appropriate capacity, systems, and governance required to maintain and sustain digital systems is in place. S/he will identify, build, and manage relationships with technology organizations/partners within Cambodia such as WHO, UNICEF, World Bank, FHI360, among others to continue to position CHAI as a strong voice in the Digital Health landscape of Cambodia.

In the short and medium term, the position will focus on leading CHAI’s current portfolio of digital health work in Cambodia, including: (i) the adoption and scale-up of DHIS2 at the national level, (ii) operationalization of the MoH’s digital health operational plan, including focused Technical Assistance to the newly established Digital Health department, and a focus on greater health information exchange across systems; (iii) cross cutting support to various MoH departments using digital health to achieve their goals, such as the National Maternal and Child Healh Centre (NMCHC), the National Immunization Program, or the Preventative Medicine Department (PMD), and (iv) scope areas of work at the intersection of health financing and digital health, as well as applications of digital public infrastructure (DPIs) for development and health. These priorities also evolve based on MoH and government priorities.

Duties
  • Strategic leadership and scoping (30%)
  • Build and maintain a strong relationship with the MOH, being a day-to-day strategic and operational partner for them, and working with them to establish a coordinated and effective digital health environment
  • In particular, work with MOH to support the operationalization of the Digital Health strategy; and the set up of the Digital Health department; this may include supporting MOH’s vision on health information exchange across fragmented systems and strengthening the use of standards across health programs
  • Support and continue the development of Cambodia strategies, roadmaps, and costed workplans for digital health. Work with CHAI teams and governments to cost strategies, identify and prioritize resource gaps, and develop new funding proposals with and for national governments.
  • Work closely with CHAI teams, governments, and external organizations to identify and document challenges, use cases, and existing efforts on the health financing and digital health intersections.
  • Lead scoping activities, such as Public Financial Management (PFMS) scoping in Cambodia linked to Digital Health solutions.
  • Work with CHAI Cambodia leadership team to identify and apply to new and existing funding sources for Cambodia’s digital health efforts.
  • Implementation and TA for global Digital Health solutions (40%)
  • Support the MoH in their plan for implementation and transition to DHIS2 for aggregate data reporting, leveraging this transition to build stronger processes around use of data for decision-making to unlock health impact across program areas (e.g., on identifying zero-dose children, enhancing understanding of cascade of care).
  • Lead and manage strategic decisions with the MoH and DPs on DHIS2 transition, including gathering alignment from other stakeholders, and understanding how the new system will interact with other systems in use by MOH
  • Provide cross-cutting support to various health programs : Ensure the Digital Health team acts as an internal “expert hub” developing cross-disease (not vertical), interoperable, sustainable systems at scale (not pilots), that are aligned with the MOH's strategy. This also includes supporting the different teams at CHAI working with MoH on specific health areas (e.g. maternal and child health, HIV, oxygen, non-communicable diseases) to build their capabilities on Digital health and operationalize a best-in-class approach to Digital health across programs.  
  • People management, reporting, and finance (20%)
  • Manage, mentor, and support the work of one associate (with the intention of growing the team), providing regular ongoing technical guidance, coaching, and overall support to their growth and performance. Build and foster a motivated, results-driven, and dedicated team who can work across the organizational matrix to ensure progress towards digital health outcomes.
  • Ensure on time reporting for donors with a high level of quality for the deliverables.
  • Work closely with the financial team to ensure compliance and regular forecasting of budgets.  
  • Partner management, coordination and stakeholder alignment (10%)
  • Maintain current and develop new partnerships with Development Partners working on DH in Cambodia. Use this information to keep CHAI vertical teams informed on the different developments.
  • Represent CHAI in workshops, meetings and consultations on digital health – ensure CHAI continues to be a strategic and valuable contributor in discussions.
  • Act as a resource and keep up to date regarding the different resources available for the operationalization of global goods.
Requirements
  • Qualifications
  • Bachelor/ Master (preferred) in relevant field (health informatics, public health, computer science, or a master’s degree in a quantitative field with additional work experience) with a minimum of 6 years of working experience as a technical project manager, product manager, business analyst or in a similar role to deliver business requirements for technology initiatives
  • Proven experience in planning, designing and implementing technology-based solutions across the full software delivery lifecycle with stakeholders and users
  • Familiarity with technologies for data collection and reporting, data integration, and data visualization and analysis; with standards for interoperability (including HL7, FHIR, IHE), data privacy and security; with digital transformation frameworks and approaches
  • Experience providing clear guidance and recommendations to non-technical stakeholders on context-appropriate technology solutions, processes, and operational considerations; ability to communicate technical concepts to non-technical stakeholders.
  • Knowledge of common health information management systems and digital global goods (e.g., DHIS2, OpenLMIS, OpenSRP, CommCare)
  • Experience working in an international context and/or fast-based entrepreneurial environment, with demonstrated ability to work with a sense of urgency and in high pressure situations
  • Exceptional problem-solving skills
  • Exceptional communication and relationship building skills with people of varied professional and cultural backgrounds
  • Exceptional written and oral communication skills; ability and experience communicating effectively with people of varied professional and cultural backgrounds.
  • Strong commitment to CHAI’s mission of saving lives and reducing the burden of disease in LMICs
  • Full fluency in English (required)
  •  Advantages:
  • Experience working and communicating with government officials and/or multilateral organizations
  • Experience or knowledge of health finance, public finance, or finance for development
  • Prior work experience in consulting and/or the private sector
  • Understanding of Digital Public Infrastructures (DPIs) and their applicability for digital development
  • Visualization software experience (Tableau, PowerBI)
  • Software languages: SQL, JavaScript, html
  • Experience in system administration, server set up, and hardware management
  • Experience living or working in resource-limited contexts
 

Senior Associate, Supply Chains for NCDs

  • Category: Health/Medical
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: Negotiable

The position expects start date Sept. 2024

Position Summary:

 CHAI is seeking a highly motivated individual with outstanding analytical, communication and teamwork skills to serve as “Senior Associate, Supply Chains for NCDs”. This role will provide technical assistance to government partners to support the scale up of access to NCD medicines and commodities at national and subnational level, under the guidance and direction of the NCD Program Manager and CHAI Cambodia leadership. The successful candidate will drive landscaping activities and development of program strategy and implementation and will adhere to the core CHAI values of resourcefulness, entrepreneurialism, flexibility, independence, humility and work ethic.

Duties
  • NCD medicine and commodity landscape assessment, development and monitoring of impact of program strategy
  • Conduct a landscape assessment, including desk review, field assessment and stakeholder consultations, to determine current state of local market dynamics and supply chain for key NCD medicines and commodities (with focus on antihypertensive and antidiabetic medication, insulin, glucose monitoring devices and consumables, insulin syringes/pens). This work will include consideration of public and private supply chains and include an evaluation of mark-ups along these supply chains.
  • Identify gaps and opportunities to strengthen strategic purchasing and supply chain for NCD medicines and commodities, in collaboration with MoH and other health partners at national and sub-national level.
  • Support the development of program strategy and corresponding workplans, budgets and other materials accordingly with aim to improve supply sustainability and accessibility of NCD medicines and commodities.
  • Lead development and implementation of monitoring and evaluation system to measure program impact.
  • Conduct joint supervision visits to public health facilities at both national and subnational levels with relevant departments of MoH.
  • Support ad-hoc analytical projects related to the demand and supply of key NCD medicines led by CHAI global/regional market shaping and NCD teams.
  • NCD medicine and commodity forecasting, stock management, strategic purchasing and market shaping
  • Assess existing tools and where relevant develop new tools to (1) accurately forecast need, (2) optimize strategic purchasing and (3) strengthen supply chain management, in order to support continued distribution and provision of essential NCD medicines and commodities to Health Center level.
  • Support MoH and relevant departments plan implementation and ongoing use of any new tool.
  • Support development and review of education materials, including job aids, and training and supervision plans related to procurement and supply chain management in English and Khmer.
  • Support preparation of presentations, reports and other analyses to inform domestic policy and practice and increase the evidence base for high-impact interventions, providing recommendations on national standard operating procedures and guidelines where invited by MoH.
  • Coordination
  • Cultivate relationships with relevant local and global stakeholders to ensure coordination, alignment and collaboration where relevant, prioritizing collaboration with government.
  • Coordinate with regional and global CHAI teams in order to keep up date with international recommendations, share lessons learnt with other country teams and contribute to global and regional CHAI strategy development processes or access agreement negotiations.
  • Some travel within the country is required for this position.
Requirements
  • Qualifications
  • Bachelor's degree in pharmacy, health management or a related field with strong academic performance.
  • 4-5 years of professional experience in the public or private health sector with increasing levels of responsibility and leadership.
  • Excellent proficiency at Microsoft Word, PowerPoint, Excel and/or other data-analysis tools.
  • Strong interpersonal and communication skills, ability to build strong and effective working relationships with government and other stakeholders including in cross-cultural settings.
  • Ability to manage multiple tasks simultaneously, set priorities and work independently with minimal instruction.
  • Goal-oriented with high attention to detail and openness to feedback alongside strong commitment to teamwork.
  • Full fluency in written and spoken Khmer.
  • Excellent command of written and spoken English for business purposes, including the ability to prepare and present compelling presentations and represent CHAI externally.
  • Advantages:
  • Master’s degree or equivalent in a relevant field.
  • Experience in commodity forecasting, strategic purchasing or stock management processes.
  • Knowledge of the Cambodia MoH and provincial health departments.
  • Technical knowledge and experience in medicines and commodities for NCDs.
  • Experience living and working in Southeast Asia.
 

Associate, Health Financing for NCDs

  • Category: Health/Medical
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: Negotiable

The position expect start date Nov. 2024

Position Summary:

 CHAI is seeking a highly motivated individual with outstanding analytical, communication, and teamwork skills to serve as “Associate, Health Financing for NCDs.” The selected candidate will provide technical assistance to the government to improve NCD financing at the national and sub-national levels, by developing an excellent understanding of the financial processes and challenges across all levels of the Cambodian health system. As NCD prevalence is increasing in Cambodia, it is crucial to map and analyze how resources are spent to identify gaps and areas for improvement and anticipate future financial needs for the country.

This position is under the guidance and direction of the NCD Program Manager and CHAI Cambodia leadership. The successful candidate will drive landscaping activities and development of program strategy and implementation and will adhere to the core CHAI values of resourcefulness, entrepreneurialism, flexibility, independence, humility, and work ethic.

Duties
  • NCD financing mechanisms landscape assessment in Cambodia
  • Assess NCD financing and expenditure patterns across the public health budget (through national accounts and subnational government levels), out-of-pocket spending (OOP), and direct provision (DP) donations.
  • Assess NCD services coverage within new Health Equity Fund (HEF) NCD packages after one year and National Social Security Fund (NSSF) coverage.
  • Conduct a capacity review of finance-related units of NCD services in the Ministry of Finance, Ministry of Health, and the corresponding finance departments at the subnational levels.
  • Development of short- and long-term NCD financing strategy – across diseases and continuum of care
  •  Identify opportunities to enhance efficiency and result-based oriented budgeting, as well as gaps, considering the patient/citizen journey across the life course.
  • Forecast the upcoming financial needs linked to the national strategic plan and others, including type of intervention (prevention, detection, and care services), type of disease, and identified gaps in NCD services.
  • Identify opportunities to leverage other program funds and/or expand the MOH budget for NCDs to support progress towards the government’s goal of Universal Health Coverage (e.g., social insurance mechanisms (HEF/NSSF/private), participative mechanisms at community/village levels, health taxes, country loans, donors).
  • Elaborate reports, policy briefs or material required to present and engage with stakeholders involved in the health financing strategy. 
  • Support the central and provincial governments to design and operationalize pilots for budget efficiency and reduce out-of-pocket spending
  • Coordinate with the Cambodia NCD team to identify areas for intervention and align objectives and recommendations (e.g., financial incentives, reducing pharmacy markups, medicine procurement, EMR results linked to budgeting, etc.).
  • Work with government officials to develop policies that support budget efficiency and reduce out-of-pocket spending.
  • Provide training for healthcare providers and administrative staff on efficient budgeting and financial management practices when needed.
  • Coordination
  • Plan and lead engagement with the Ministry of Finance, Ministry of Health, other relevant stakeholders, and the corresponding finance departments at the subnational levels to share lessons learnt and findings to inform policy decisions and scale successful pilots.
  • Engage and coordinate with regional and global CHAI teams to incorporate international recommendations, share lessons learned with other country teams, and contribute to global and regional CHAI NCD financing strategy.
  • Some travelling is required for this position.
Requirements
  • Qualifications
  • Bachelor's degree in economics, public finance, health financing, or a related field, with strong academic performance.
  • 3-4 years of professional experience in the public or private health sector with increasing responsibility.
  • Strong knowledge of health systems, health financing, and public sector financing, particularly in low- and middle-income countries.
  • Exceptional problem-solving skills and quantitative and qualitative analytical capabilities including excellent proficiency in Microsoft Word, PowerPoint, Excel, and/or other data-analysis tools (Stata/R/SQL, etc.).
  • Strong interpersonal and communication skills, ability to build strong and effective working relationships with government and other stakeholders, including in cross-cultural settings.
  • Goal-oriented with high attention to detail, openness to feedback, and a strong commitment to teamwork.
  • Ability to manage multiple tasks simultaneously, set priorities, and work independently with minimal instruction.
  • Excellent command of written and spoken English for business purposes, including the ability to prepare and present compelling presentations and represent CHAI externally. 
  • Advantages:
  • Master’s degree or equivalent in a relevant field.
  • Experience in health financing in countries with strong international aid presence or knowledge and experience in NCD financing.
  • Experience living and working in Southeast Asia.
  • Technical Knowledge of the Cambodia MoH and provincial health departments.
 

How to Apply

Applicant is accepted only via CHAI careers website (Please select Joint Our Team, select Jobs then click View Open Positions then select Cambodia in the location to search for the job). Applicants be required to complete application and upload CV. Only shortlisted candidate will be notified. Please send to email  for question how to apply.

 
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