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Native English Teachers, and Costumer Service Officer

with Forest Hill International School

BTDC-ID: 28472

Closing Date:

Announcement Description

Forest Hill International School is now writing a fantastic chapter for the school in Cambodia! We approached Franklin Covey as a partner in designing, developing and implementing a leadership model for our school, which use best practices and universal principles. We provide Early Years and Elementary Programs. Our vision is to be Cambodia’s best-in-class centre of education that nurtures students to be successful, well-balanced, internationally minded and responsible citizens.

We are now looking for qualified candidates to fulfill the positions below:

Announcement Positions

Native English Teacher (2 Positions)

  • Category: Educate/Train/Teaching
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

The position is for Native Female Teacher

Job Summary: We are seeking a dedicated and passionate Native English Teacher to join our Early Years Program. The ideal candidate will have a strong background in early childhood education and a native-level proficiency in English. The Native English Teacher will play a crucial role in fostering language development and creating a positive learning environment for young learners.

Duties
  • Teaching:
  • Plan and deliver age-appropriate English language lessons to early years students.
  • Foster a creative and engaging learning environment to promote language acquisition.
  • Utilize a variety of teaching methods and materials to cater to different learning styles.
  • Curriculum Development:
  • Collaborate with other educators to develop and adapt curriculum materials.
  • Create and maintain lesson plans, educational resources, and materials.
  • Incorporate play-based and interactive activities into lessons.
  • Assessment and Progress Monitoring:
  • Assess and evaluate students' language development and progress regularly.
  • Provide constructive feedback to students and parents as needed.
  • Participate in parent-teacher meetings to discuss student performance.
  • Classroom Management:
  • Maintain a safe, clean, and organized classroom environment.
  • Implement classroom rules and behavior management strategies.
  • Promote positive behavior and social interaction among students.
  • Professional Development:
  • Stay current with best practices in early childhood education and language acquisition.
  • Attend professional development opportunities and workshops as required.
  • Cultural Sensitivity:
  • Foster an appreciation for cultural diversity and global awareness.
  • Create a respectful and inclusive classroom environment.
Requirements
  • Native English speaker or near-native proficiency in English.
  • Bachelor's degree in Education or a related field.
  • Teaching certification preferred (TEFL, TESOL, CELTA, etc.).
  • Previous experience teaching young learners, especially in an early years setting.
  • Strong communication and interpersonal skills.
  • Patience and empathy in working with children.
  • Creativity and adaptability in lesson planning.
  • Familiarity with early childhood development and teaching methodologies.
 

Costumer Service Officer

  • Category: Accounting, Customer Service/Support
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

POSITION SUMMARY

The receptionist reports to the HR Coordinator/School Principal and is responsible for ensuring an effective customer service, accurate recording of all cash receipts, providing receptionist and secretarial services, issuing and maintaining accurate image of Appletree International School.

Duties
  • Handles customers’ needs, inquiries and requests;
  • Prepares and balance cash report with cash fund at end of duty;
  • Maintains an account for enough cash float;
  • Maintains a students’ register for all fines;
  • Secures all cash;
  • Greets customers courteously;
  • Understands clearly about school information, school fees and promotion;
  • Assists students who want to enroll with Appletree for placement test;
  • Answers telephone, takes messages, directs and answers enquires;
  • Ensures that all pertinent information is recorded;
  • Handles complaints efficiently and politely;
  • Promotes Appletree services and facilities;
  • Receives all cash and documents for Appletree;
  • Reports daily activity and informs superior of any customer comments either positive or negative;
  • Maintains good employee relations;
  • Maintains a safe and clean reception area by complying with procedures and regulations;
  • Performs related duties and special projects as assigned;
  • Supervises and collaborate with all staff to make sure that they follow Appletree policies and processes;
  • Performs other duties as assigned by Admin Coordinator and School Principal;
  • Respects and abides by Appletree International School vision, mission, goals and all policies, guideline, and quality management systems;
  • Coordinates all daily customer services within the school;
  • Follows and handles all issues related to customers for the school;
  • Coordinates and suggests customer services recommendations for school;
  • Provides information to the school management;
  • Handles hospitality work for Appletree;
  • Makes sure to provide an effective customer service to people
  • Orders & follows all direction from Appletree International school and WEG;
  • Considers over customer service operating activities, based on the school fees and policies approved;
Requirements
  • Bachelor’s Degree, preferably in customer services, accounting;
  • Minimum of one-year experience in customer service;
  • Computer knowledge (Ms. Office, internet & email, & Ms. Project);
  • Good English Proficiency;
  • High level of diplomacy & confidentiality required;
  • Good knowledge of customer services management;
  • Stays focused and organized with all customer issues and team;
  • Strong organizational, communication, report writing, decision-making, conflict solving, & facilitating skills, & good interpersonal skills;
  • Demonstrates ability to work independently, trustworthily, & collaboratively;
  • Being able to quickly solve the issue is required;
  • Strong commitment to APPLETREE’s Mission, Vision and Values;
  • Respects and abides by APPLETREE’s management policies, academic regulations, policies and procedures and guideline;
  • Sensitivity and adaptability towards culture, gender, religion, race, nationality, and age;
 

How to Apply

Interested qualified candidates are invited to send your CV, and Cover letter to email address provided in the contact details.
 

Contact Details

Contact Name
  •  Forest Hill International School
 
Email
 
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