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Area Program Manager, and Project Officer for Community Engagement and Sponsorship

with FH Cambodia

BTDC-ID: 28142

Closing Date:

Announcement Description

Food for the Hungry is an International Christian Humanitarian Organization ending all forms of human poverty by providing life-changing development programs, disaster relief, and advocacy. In 1990, Food for the Hungry (FH) began working in Cambodia by providing relief and aid to those living in refugee camps during the civil war. In 1992, FH Cambodia started to partner with poor communities in the Kampot Province to improve living conditions, and later expanded into northern Cambodia. Since then, it has focused efforts on community development and other areas of need to improve living conditions.

Food for the hungry Cambodia is seeking for qualified Cambodian candidate to fill in the position below:

Announcement Positions

Area Program Manager (1 Position)

  • Category: Social Work, Research / Development, Exec. / Management
  • Type : Job Opportunity
  • Location: Oddar Meanchey Province
  • Schedule: Full-time
  • Salary: Negotiable

Location: based in Samrong City, Oddar Meanchey Province.

FH Cambodia offers a competitive salary with other benefits including13th month salary. phone card allowance, health and accident insurance (NSSF and FORTE), Seniority payment for UDC, Severance pay for FDC as per the Labor Law in Cambodia, Leaves entitlement as per labor laws of Cambodia, Public holidays according to the notification of the Government and additional benefits, specific to FH Cambodia HR Policy manual.

The Purpose of Position:

The Area Program Manager (APM) provides day-to-day guidance to the area programs with oversight responsibilities in the Area Program Planning and Management, Documentation, Reporting, and Financial Management. As a member of the Management Team, the CPM will contribute to the overall strategic direction of FH Cambodia by collaborating with Area of Operations Manager and Program Operations Director to ensure smooth implementation of activities in the field in adherence to the laid down program policies and procedures.

Duties
  • Key result#1: Deliver the Program Outcomes
  • Ensure proper implementation and quality of program implementation in the cluster, ensuring program policies are followed.
  • Manages and monitors the cluster budget allocated to the stated objectives in accordance with FH’s financial procedures.
  • Acts as the point person in the cluster for safety and security issues related to program implementation and visiting teams.
  • Conduct regular field visits to monitor, support and supervise project team in implementing programs, provide suggestions for improvement.
  • Identify the needs of the program areas, get support from program technical teams as and when needed.
  • Ensure Project Officers heads have enough technical, functional, and operating knowledge and support of handing over FH projects activities.
  • Communicate various challenges and lesson learnings to a wider FH community though the line management.
  • Key Result #2: Coordinate Cluster Programs and Local Institutional Strengthening
  • Organize and lead regular cluster coordination meetings.
  • Manage the cluster financial budget and insuring adherence to the established budget and all financial policies and guideline to compliance with donor’s requirement.
  • Establish, coordinate, and maintain relationships with community stakeholders.
  • Develop and strengthen relationships with local government officials, NGOs and represent FH in various government and non-government offices.
  • Key Result #3: External Stakeholder Engagement and Leadership
  • Build good relationships with other NGOs working in the same area and promote collaboration.
  • Represent FH at the regional program areas and actively participate in any meeting, workshops and other events.
  • Actively share good lessons learned, best practices, and impact stories to relevant partners including local churches.
  • Fully aware of any NGOs (like-minded organization) and other NGO working related to sponsorship (child partner).
  • Key Result #4: Staff Management and Development
  • Model leadership to all staff and intentionally develops the leadership potential of key staff in the FH field by walking closely with the senior leadership team, and coaching and mentoring key direct reports.
  • Work closely with the Senior Leadership Team to build their capacity and teamwork.
  • Ensure appropriate duty of care provisions are in place for all staff and visitors, with particular attention paid to security concerns.
  • Provide leadership and people management expertise in managing change initiatives within country, bridging different ways of working and diverse working cultures within the teams.
  • Keep abreast of environmental, economic, social, political, and religious conditions in the field, and report on such conditions as needed.
  • Oversee the well-being of the staff, develop and empower staff to work efficiently and grow their skills.
  • Manage staff performance reviews by providing clear goals and expectations and conducting regular performance/behavior feedback. Prepare Performance agreement and conduct performance meeting and appraisal.
Requirements
  • To perform this job successfully, an individual must be able to perform each essential duty/function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • A commitment to serving the poor and in full agreement with FH’s foundation and beliefs as expressed in The Heartbeat: our Values, Vision, and Purpose.
  • Excellent people skills including warmth and sensitivity, conversational, able to relate to and effectively communicate with people from different cultures (at various levels within the organization);
  • High integrity and a strong sense of professional ethics.
  • Able to self-manage a diverse and dynamic set of responsibilities, proactively solve problems and / or suggest viable solutions while advancing goals and objectives.
  • Demonstrated computer operating skills, including proficiency in Microsoft Office products, Google platform, and virtual technologies such as Skype and / or GoToMeeting.
  • Excellent organizational skills; ability to plan and coordinate work, ensure the efficient flow of projects and processes;
  • Strong people management skills / interpersonal skills with the ability to motivate, teach and mentor staff and volunteers.
  • Comfortable and persuasive when speaking before both large and small groups.
  • Ability to interact positively with all levels of the organization and across organizational and cultural boundaries.
  • Medical fitness to live and travel in rural and urban areas with extreme conditions and limited medical support.
  • Ability to travel to insecure countries or locations.
  • Education Experience:
  • Bachelor’s degree from a college or university and a certificate in social science, development studies or any other relevant fields; A Master’s degree is a plus.
  • At least 5 years’ related experience in a program management and implementation context; Direct experience within an INGO or a reputed national NGO.
  • Supervisor Responsibilities: This position directly supervises staff. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, etc.
  • Language: Proficiency in spoken and written English and Khmer. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions.
 

Project Officer for Community Engagement and Sponsorship (1 Position)

  • Category: Community Development, Rural development, Social Work
  • Type : Job Opportunity
  • Location: Oddar Meanchey Province
  • Schedule: Full-time
  • Salary: Negotiable

Location: based in Samrong City, Oddar Meanchey Province.

FH Cambodia offers a competitive salary with other benefits including13th month salary. phone card allowance, health and accident insurance (NSSF and FORTE), Seniority payment for UDC, Severance pay for FDC as per the Labor Law in Cambodia, Leaves entitlement as per labor laws of Cambodia, Public holidays according to the notification of the Government and additional benefits, specific to FH Cambodia HR Policy manual.

The Purpose of Position:

The purpose of Project Officer for Community Engagement and Sponsorship (CESP) is to manage quality of community engagement process and sponsorship operational business in accordance with the National Community Engagement and Sponsorship Program (CESP), as well as to foster a culture of action learning among team members, partners, and communities. He/she provides capacity building to subordinators and volunteers through coaching, mentoring and leadership.

Duties
  • Key Result#1: Supervision for Quality CESP Implementation at Area Program Level
  • Deliver with high quality community engagement and sponsorship processes are delivered with high quality at the Area Program level.
  • Provide staff with strategic support in the areas of community mobilization, community ownership of developmental activities, and long-term outcomes through relationship building, conscientization, and community capacity building.
  • Build and maintain good relationships with local authority, community members, key community partners and leaders, especially Registered Children (RCs) and their families.
  • Assist Area Program Manager to strengthen the partnership with local authority and stakeholders for resource rich to achieve the share vision of community development.
  • Assess and strengthen the capacity of community leaders on leadership and networking to lead their community development for improving the wellbeing of most vulnerable group/individual through implementation the community hope project.
  • Strengthen capacity of community leaders and Commune Committee for Women and Children on safeguarding for the prevention and protection of children.
  • Increase knowledge on child personal safety and abuse reporting mechanism to children and youth.
  • Implement the standard operating procedure on Community System for Accountability and Feedback.
  • Facilitate the community members to form children/youth groups in the community and promote functioning of the groups.
  • Lead reflection and learning of CESP implementation for ongoing feedback and improvement.
  • Key Result#2: Sponsorship Operation Standards Obtained with High Quality and Timeliness
  • Ensure the good quality, accuracy, transparency, and punctuality with compliant of sponsorship guidelines, and requirement for child partners/registered children information in both system and correspondences.
  • Ensure sponsorship communications and requirements in the field (i.e., Profile Photos, Activity Photos, Annual Surveys/report, Reply Letters, Christmas/greeting cards and Impact Stories) and data management system are well managed and updated as time frame.
  • Promoted community development and communication through community support and sponsorship system through mobilization of community volunteers to implement community-based strategy for child monitoring and facilitation the corresponding with child partners/registered children.
  • Conduct meetings with parents, key community partners and leaders to respond to the issues related to education, health, migration, incident of the children.
  • Provide capacity building on sponsorship communication and photo taken guidelines, storytelling, facilitation skills…etc. to project staff, community volunteers/hope group volunteers for Child Monitoring.
  • Strengthen the project/program integration for ensuring registered children/child partners and family are benefited/supported from, and participation in the sectoral projects.
  • Increase engagement and ownership of community members for support to child sponsorship project through establishment of deeper orientation of FH and Sponsorship goals to the local authority, local leaders, and community members including children and youth.
  • Respond the inquiries of RC/CP from the country office and donor office.
  • Report any serious incidents and death of RC/CP to country office within 24 hours.
  • Key Result #3: Budget Planning, Monitoring and Evaluation
  • Participates in budget planning together with Area Program Manager to ensure that the budget is allocated contributes to the desired output to achieve the outcome of the project.
  • Monitors and track the budget expenditure of the project and report to Area Program Manager for every cash flow transaction.
  • Works alongside with area program manager and other level staff to prepare monthly, quarterly, and annual reports as part of M&E process, donor, and government requirement standards.
  • Assist Area Program Manager to adapt the Technical Program for CESP into the area program.
  • Train and engage project partners and key stakeholders in project monitoring and learning.
  • Provide monthly, semi and annual progresses report to the AP Manager.
  • Key Result #4: Staff Management, and Development
  • Models’ leadership and develops leadership potential and walking closely with another sector project officer.
  • Provide timely mentoring, coaching and encouragement to the project staff who directly report to him/her.
  • Ensures that direct reports adhere to the Code of Conduct, FHC Policies (Personnel, Finance, IT, Security, Protection) and reports any deviation to supervisor and HR for appropriate actions.
  • Joins learning with Staff capacity building training course provided by FH for self-development and to make the project work run smoothly.
  • Provide capacity building for staff as needed and relevant to the projects.
  • Actively participate as an AP Team member in learning, training, and spiritual nurture.
  • Assist AP manager to develop and review Sponsorship Integration plan in TPs.
Requirements
  • Requirements:
  • To perform this job successfully, an individual must be able to perform each essential duty/function satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Values which are consistent with our mission and Christian identity.
  • Must understand and agree with FH’s vison, purpose, and core value.
  • At least 1 year of experience working with rural development activities, poor community or similar position that related to children development.
  • Strong commitment to see behavior changed happening in the whole community on generation children development.
  • Good oral and written communication skills both Khmer & English language.
  • Flexibility, openness, creativity and showing a respect for and willingness to learn from the community.
  • Knowledge of computer skills with Microsoft Office.
  • Facilitation, training, and coaching skills.
  • Flexible and good at team work and positive, helpful attitude.
  • Strong commitment and willingness to work in the rural remote area.
  • Strong communication skills and community mobilization.
  • Able to work flexible hours in a team environment, consistently meeting deadlines.
  • Education Experience:
  • Bachelor’s degree in social worker, and management or a relevant field preferred.
  • Experience working in community with child sponsorship programs and child protection are preferred.
  • Supervisor Responsibilities: This position directly supervises staff. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding, and disciplining employees, addressing complaints, resolving problems, etc.
  • Language: Proficiency in Khmer and English. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
 

How to Apply

Interested applicants are invited to submit the following information via email and address provided in the contact details :

  • A cover letter indicating why you are an ideal candidate and what you would bring to the role and a current curriculum vitae with the recent photo.
  • Relevant formal education certificate, ID Card, and family book.
  • Names and contacts of two professional referees who are familiar with your qualifications and work experience.
  • Please submit both your Cover letter and CV in a single PDF file.

Only short-listed candidates will be contacted for interview and submitted applications will not be returned

Safeguarding Policy: Food for the Hungry is committed to conducting its programs and operations in a manner that is safe for all beneficiaries it serves. It is FH's policy to create and proactively maintain an environment that prevents and deters any actions and omissions that put any beneficiaries, including children and the most vulnerable at risk. All personnel are expected to conduct themselves in a manner consistent with this commitment and obligation. Any violations of this policy could result in termination.

 

Contact Details

Office Address
  •  #17, Street 185, Sangkat Tumnob Tuek, Khan Boeng Keng Kang, Phnom Penh, Cambodia
 
Contact Name
  •  FH Cambodia
 
Phone
 
Email
 
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