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Request for Proposals for Digital Transformation for SMEs & Handicraft and Industry Registration and Licensing Services
with Branch of Cowater International Inc.
Scan to see job detail
with Branch of Cowater International Inc.
1 . Background
1.1. CAPRED
The CAPRED Facility is Australia’s flagship bilateral economic development program in Cambodia, focusing on economic recovery and resilience over the next four years, with a possible three-year extension.
The Facility supports Cambodia in implementing a range of necessary economic interventions and reforms to maintain the country’s economic transition. These interventions and reforms are primarily aimed at encouraging more productive and inclusive public and private investment, which promotes resilient, inclusive, and sustainable growth (RISE).
CAPRED interventions fall under three technical components including: Agriculture and Agro-processing; Trade, Investment and Enterprise Development and Infrastructure Development; and one Cross-Cutting component comprising: Gender Equality, Disability and Social Inclusion (GEDSI); Climate Resilient initiatives, and policy support. GEDSI is at the heart of all that CAPRED does.
1.2 Digitalisation
Small and Medium Enterprises (SMEs) are the backbone of the Cambodian economy, accounting for 70% of employment, 99.8% of companies, and 58% of GDP. However, SMEs account for a mere 10% of Cambodia's exports.
Women-owned businesses in Cambodia largely remain at the micro level and are informal, with women entrepreneurs accounting for 62% of microbusinesses and a notable 26% of SMEs. About 5% of Cambodian SMEs have been properly registered, meaning that they have been registered and have obtained the licenses required by their type of business. ( For more information please find in attachment below )
RFP Number: RFP23-021
Project Name: Digital Transformation for SMEs & Handicraft and Industry Registration and Licensing Services
Domain Name: Agriculture and SMEs
Assignment Duration: February to April 2024
Location: Ministry of Industry, Science, Technology, and Innovation (MISTI)
2 .Purpose
CAPRED seeks to engage a consulting firm or consortium to provide Stage-1 technical services for developing MISTI’s public service portal, formalisation and digitalisation of relevant registration and licensing services for manufacturing SMEs, handicrafts, and other industries into a single portal.
3 . Scope of Work
3.1 Key Objectives
The scope of work falls under Stage-1 has the following objectives:
3.2 Key Tasks and Activities
The selected consulting firm is expected to perform the following key tasks and activities adhering to the above key objectives.
Task 1: Design and develop the web portal of “MISTI Public Service Portal” platform.
Task 2: Design and develop the web portal of “MISTI Single Identification System” platform
Task 3.1: Review the current “SMEs and Handicraft Establishment Service” platform.
Task 3.2: Renovate the “SMEs & Handicraft Establishment Service” platform
Task 3.3: Develop the web portal and mobile app (IOS & Android) for Back Office Review Process
Task 4.1: Develop the web portal of “Industry Establishment Service” platform on license application.
Task 4.2: Develop the web portal and mobile app (IOS & Android) of “Industry Establishment Service” platform for Back Office Review Process.
( For Task 5.1, Task 5.2, Task 5.3 , and Task 6 please find in attachment below )
The proposals including the Response Form must be submitted no later than 5 pm (Phnom Penh time), 31 December 2023 by email to email provided in the contact details with “Business formalization” in the subject line. Any proposals submitted after this time and date will not be considered.
The applicant is required to submit the Response Form in English language (form provided separately), and with an indication of a daily rate for each task/service as per section C of the Response Form. The rate should include any and all costs to carry out the work in the specified location. In addition to the proposal fee, the applicant should also detail any other relevant assumptions or required terms.
For further information:
Further information about this RFP can be obtained from Mr. SOURN Sophoan, Agriculture and SMEs Lead, at email
Cowater International is an equal opportunity employer, basing employment on merit and qualifications as they relate to the professional experience and position expectations. Cowater does not discriminate against any employee or applicants on the basis of race, religion, sex, gender identity, disability, age, or any other basis protected by law. CAPRED aims to have a diverse workforce and a workplace that is supportive of gender equality, disability and social inclusion. Women, people with disabilities and other minorities are highly encouraged to apply.