Orchid Koh Pich Hospital is one of the leading service providers on Maternal, Newborns and Child Health Care Center in Cambodia. Orchid Koh Pich Hospital’s Vision, Mission and Activities are as the following:
Vision: to provide an immediate and lifesaving medical services to every woman and child in order to contribute the reduction of maternal and child morbidity and mortality rate in Cambodia.
Mission: be the leading hospital in Cambodia in providing the high quality professional medical care services with customer focused, resultsoriented and sustainable.
Activity: provide informed choices on sexual reproductive health, maternity and obstetrics gynecological, high-quality birth delivery and children care services.
Core Value: Teamwork, Integrity, Quality of Services, Confidentiality, and Trust
The hospital facility is specifically designed and equipped with modern technologies for the convenience and comfort of first-time mothers and children. The facility is fully staffed with highly skilled medical service providers ranging from gynecologists, births delivery, neurologist, on-site fertility clinic, and laboratory and child care services for first-time parents.
It is a role requirement that the job holder must fully comply with and promote the vision, mission and activities of Orchid Koh Pich Hospital at all times.
- Category:
Accounting, Exec. / Management
-
Type :
Job Opportunity
- Location:
Phnom Penh
- Schedule: Full-time
- Salary:
N/A
Reporting to: Chief of Accounting and Finance (CAF)
Probationary Period: Three Months
Accounting Manager (AM) is a key member of the Finance Department who will provide leadership and account management of the hospital. This role is responsible for the Accounting and Finance team operation, and reporting to Chief of Accounting and Finance (CAF) and has authority on all Accounting and Finance team. You will be directly responsible for leading and managing the accounting unit and will ensure a motivated team culture which upholds the hospital’s values.
- Account Management and Reporting
- Management and preparing company business plans and budget.
- Performs daily and monthly financial reports directly to CAF Manager.
- Support CAF to prepare a balance sheet, profit, and loss statement, and other reports.
- Review payments by verifying documentation for accuracy.
- Oversee and work directly with relevant agencies on filing monthly, and annual tax return.
- Prepare and consolidate financial statements and produce budget according to schedule.
- Prepare and lead schedule for stock counting and fixed Assets counting and resolving.
- Oversee fixed asset tracking and reconciliations including monthly depreciation.
- Perform bank reconciliations. follow up bank balance by internet banking.
- Support month-end and year-end close processes to be accurate and transparent.
- Develop and document business processes and accounting policies to maintain and strengthen internal controls to prevent loss or stolen of company.
- Directly managing and leading accounting assistants. cashiers. bookkeepers.
- Taking lead role in direct internal and external audits to ensure compliance with its policies.
- Assessing internal controls. including risk assessments and reviews of risk areas.
- Evaluate workflow processes and procedures to develop. recommend and implement procedural and system changes to increase accuracy and efficiency.
- Participate in management meetings and provide financial information to the team.
- Other tasks related to accounting and finance. and as assigned by line manager.
- Treasury
- Coordinate and maintain a cash flow management and forecasting system whereby adequate funds are available for operations needs: following up, strict expenditure control and a strong understanding of business financial profits and losses control.
- Manage investments, debtors, creditors with accurate recording and reconciliation on the Balance Sheet: Establish/manage strict procedures to ensure effective oversight of all transactions.
- Ensure that all statutory requirements are met on time: compliance necessary to protect the hospital against lawsuits, penalties and similar financial losses.
- Ensure all financial transactions in line with policies and procedures, sound accounting principles.
- Work with procurement/supply unit to ensure on-time medical supplies with good quality, and to provide suggestions for the development of new service provision.
- Budgeting
- Ensure timely preparation of annual operational and capital budgets, performing revisions where appropriate: solid budgets prepared with budget holders as the basic guiding tool for the optimal use of hospital’s resources to achieve hospital’s objectives.
- Monitor expenditure trends and provide timely advice and explanation on potential over or under spends to senior management.
- Maximize resource to ensure that optimal value for money is attained for the company: Clearly defining income/cost ratio, ensuring budget holders have appropriate finance skills to meet optimal value, roll out training as required.
- Management and Leadership
- Provide technical financial staff training where necessary: e.g., On-the-job training, through coaching or formal short courses facilitated by managers themselves to develop skills and knowledge.
- Conduct regular staff performance appraisals, monitoring progress and setting objectives.
- Establish/review financial procedures to ensure that all roles and responsibilities are relevant to the needs and demands of the hospital.
- Work in conjunction with other executive team members including director of medical services, operations manager, internal/external auditor, and to assist in building capacity of hospital staff to be accountable.
- Undertake other duties and responsibilities as assigned by Chief Executive Officer.
Requirements
- Qualifications:
- Bachelor degree of Accounting and/or related fields.
- Skills and Experience:
- Computer literate and hands on experience with Accounting Systems; knowledge of SUN/Zero System is highly desirable.
- At least 5 years of practical work experience in managerial position.
- Significant financial management experience including: budgeting, reporting, accounting or related experience with expose to private sector is a plus.
- Proven experience at executive level in strategy, innovation and increasing financial performance.
- Proven experience of increasing cost effectiveness, compliance and improved internal controls.
- Effective communicator, fluent in written and spoken both Khmer and English.
- Highly analytical and strategic with excellent foresight and problem-solving skills.
- Ability to work at both a strategic and detailed level – hands on when needed
- Attitude / Motivation:
- Desire to apply good management/technical skills to achieve business KPIs,
- Ability to lead and demonstrate excellent leadership to the team,
- Results oriented and innovative,
- Strong, determined, self-motivated and with strong ethical values,
- Adaptable and flexible; take initiative – take on the can-do attitude,
- Able to work in a pressured environment,
- Committed to reproductive health in development and an individual’s right to control their own fertility.
- Category:
HR, Exec. / Management
-
Type :
Job Opportunity
- Location:
Phnom Penh
- Schedule: Full-time
- Salary:
N/A
Reporting to: Head of HR & Admin
Probationary Period: 3 months
Recruitment & Training Development Officer (RTDO) is responsible for working closely managers and supervisors to recruiting highly qualified staff to filling key positions. RDO position requires active recruitment including posting job advertisement, screening candidates and conduct preliminary interviews and make candidates recommendation to manager/supervisor. The RTDO will play a strong role in providing staff orientation and on boarding to new hires, ensure labor law compliance, assist HRM to revising and enforcing Orchid’s HR policies and procedures.
Other important role of RTDO is to ensure that all tasks are operating smoothly and adhere to standard practice, policies and procedures including working hours and timeliness are strongly enforced.
- Recruitment & Selection Function:
- Preparing job announcement and support to each department in designing for both writing/interviewing questionnaire,
- To ensure vacancies are recruited on time as in according to the with Orchid’s HR plan,
- To communicate to public and maintain relationship with media including websites, universities, social media, and other for job posting platforms with quality candidates,
- To facilitate all the process of screening CV, schedule arrangement, invite candidates to conduct interviewing, writing test and prepare result and report submit to Head of HR and
- Admin and CEO for approval.
- Training Development Function:
- To facilitate and work closely with concerned departments and units for any internal/external training courses based on the annual training calendar,
- To coordinate in developing new training topic as required for each position and to make sure training topic is technically and professionally acceptable to each position,
- To ensure training sessions, materials of high quality with proper branding of orchid’s logo, and with working equipment in place, and the training room is well organized for the training,
- To facilitate the training including orientation program, job training and refresher training with concerned departments and unit in order to run it smoothly,
- To conduct training need assessment (TNA) prior to running training sessions,
- To perform other task as assigned by line manager.
Requirements
- Qualifications:
- Bachelor degree of Human Resources Management and/or related fields.
- Skills and Experience:
- At least 3 years of practical experience recruitment and training development in HR function,
- Computer literate (MS Word, Excel, Power Point, and Email) and good presentation skills,
- Have a good interpersonal and communication skill, team work, independent,
- Result oriented, with ability to work independently without close supervision.
- Attitude / Motivation:
- Desire to apply good management/technical skills to achieve business KPIs,
- Ability to lead and demonstrate excellent leadership to the team,
- Highly innovative and work well across the organization,
- Strong, determined, self-motivated and with strong ethical values,
- Adaptable and flexible; take initiative – take on the can-do attitude,
- Able to work in a pressured environment and meeting deadlines,
- Committed to reproductive health in development and an individual’s right to control their own fertility.
- Category:
Business Administration, Exec. / Management
-
Type :
Job Opportunity
- Location:
Phnom Penh
- Schedule: Full-time
- Salary:
N/A
Reporting to: CEO/COO
Probationary Period: Three Months
General Manager is a key member of the Executive Management Team who will be responsible for (1) developing Operational strategies to support the business objectives, (2) leading and managing the operation team; and implementing the Operational policies such as HR, Admin, and IT to proactively support the Orchid’s business strategies and objectives; participating in planning and developing workforce strategies to support the long term business sustainability; (4) participating in developing a high performance culture and ensure compensation strategies in place to motivate and retain key talents; (5) ensuring the employee relations system and legal compliance are in place, (6) work with other key managers/leaders to develop strategic marketing plans.
- Human Resource and Operational Strategies:
- Assis in developing /revising and implementing human resource management and operational growth strategies such as HR, Admin, IT and Marketing policies and procedures in line with the business needs to proactively impact and contribute to achievement of the company’s objectives.
- Lead and Manage the Operation Team:
- Oversee daily business operations.
- Ensure that the Operation team delivers their planned outcomes and their agreed targets (KPIs) are met in line with the operational plan.
- Monitor report and advice on the performance of functions for which the Operation teams are responsible. Build operation team’s capacity and strengthen competency and professional development.
- Assis in development/enforcement of medical standard operation procedures (sops).
- To document and regularly report on medical complications to medical committee.
- To ensure the provision of medical quality services.
- Conduct regular operation teams performance appraisal, monitoring progress, and setting objectives.
- Workforce planning and Recruitment:
- To work closely with HR Manager group in determining manpower strategy and manage the actual labor cost against the approved budget. Ensure recruitment of quality staff in accordance with the required manpower plans.
- Staff Performance Management:
- To assist the HR Manager group in development and implement performance management policies and procedures to ensure smoothness, effectiveness, and efficiency are in place as follow:
- To manage and follow up Employee Performance Appraisal
- To work closely with Line Manager for performing performance appraisals for all employees
- Employee Relations and Legal compliance:
- Promote teamwork culture and commitment across all units related.
- Assist HR Manager group in implement employee relations policy and guideline to be consistent with relevant labor legislation and business needs to promote an effective working environment as required by national rules and regulations relating to operational policy, employment contract, tax/health policy, working hours and leaves as it is necessary to ensure the company is maximizing its operational efficiency.
- Management Team:
- Be a proactive participating member of the management team and contribute to the managing of the business to positively impact the Orchid’s strategies and objectives.
- Marketing:
- Work closely with Marketing Manager group in development and implement marketing strategy to support Company’s business plans including and not limiting to developing product information package, meeting/presenting services, ensure the brand and services is well recognize, monitor and ensure clients satisfaction. Provide support to other executive team.
- To appear on social media i.e. radio talk shows on health topics as needed.
- Financial Management:
- Creating and managing annual budgets.
- Monitor on income and expense in relevant to the performance and service.
- Improving revenue.
- Analyze accounting and financial data.
- Enforce and adhere to good financial management practice.
- Enforce and adhere to good financial management practice.
- Perform other tasks:
- As required by Line Manager or it may be deem necessary to full fill the job function.
Requirements
- Qualifications:
- Master degree of Business Administration and/or related fields.
- With 5-7 years senior or executive management experience from a health care industry, preferably relating to family planning, maternity, pediatric and women’s wellness field,
- Practicing medical license is not required, but would be a plus,
- Skills and Experience:
- Proven management and leadership ability to lead and achieving business objectives,
- Experience in medical clinical supervision and health program management
- Excellent knowledge of standards and regulations for the clinical field e.g., infection control, internal audit, drugs management and client satisfaction and feedback
- Exceptional organizational and leadership skills,
- Aptitude in resolving issues and conflicts,
- Effective communicator, fluent in written/spoken Khmer and English.
- Attitude / Motivation:
- Desire to apply good modern medical management/technical skills to health management,
- Ability to lead and demonstrate excellent medical leadership to the team, Results oriented and innovative,
- Strong, determined, self-motivated and with strong ethical values,
- Adaptable and flexible; take initiative,
- Able to work in a pressured environment,
- Committed to reproductive health in development and an individual’s right to control their own fertility.
- Category:
Computer - General, Computer - Networking
-
Type :
Job Opportunity
- Location:
Phnom Penh
- Schedule: Full-time
- Salary:
N/A
Reporting to: Chief Operation Officer
Probationary Period: Three Months
Head of IT (HIT) is responsible for developing the IT governance such as policies, procedures, internal control framework and standards by ensuring that they are well implemented. S/he also will be responsible for setting IT direction and prepare/manage budgets for all sites and to lead the Applications, Infra & Cyber security.
- IT Governance:
- Develop and enforce IT and cyber security standards across the orchid group.
- Develop enterprise architecture.
- Develop and enforce cyber security incident response playbooks, DRP (disaster recovery plan) and BCP (business continuity plan). Lead DRP in the event of a disaster.
- Cyber security champion.
- Develop and enforce IT management frameworks, processes and procedures.
- Develop and enforce standards for Medtech apps.
- Custodian of user access control and authorization matrix. Ensure SOD compliance.
- Responsible for overall system architecture and design.
- IT budgeting and tracking.
- Medical technology (Medtech) Transformation:
- Develop and maintain the Med tech roadmap of the orchid group.
- Drive Med tech transformation. Lead ideation and explore Med tech best practices with the stakeholders.
- Work with the stakeholders to drive change management initiatives.
- Lead continuous improvement using IT/digital technologies.
- Work with the stakeholders to identify new business requirements and translate the requirements into transformation projects.
- Work with the stakeholders to harmonise and develop analytics standards.
- Lead the evaluation of new technologies and apps.
- Work with the stakeholders to prepare the business case for each transformation project.
- Project manager for strategic projects across the orchid group.
- IT Operation:
- Keep operation running smoothly, ensure uninterrupted IT infrastructure and apps services.
- Roll out IT standards and technologies to all sites.
- IT Lead for cybersecurity incident response and DRP.
- IT vendor evaluation and management.
- Monthly IT service level reports for management.
- If required, provide L2 and L3 support for key issues.
- Perform other tasks:
- Participate the meeting scheduled by company, department.
- Participate in preparing the annual strategic work plan/ budget planning for the company
- As required by line manager or it may be deem necessary to full fill the job function.
Requirements
- Qualifications:
- Bachelor degree of computer science, and/or related fields.
- Skills and Experience:
- At least 12 years of practical work experience with a minimum of 5 years in managerial position, managing IT department.
- Must have experience managing and supporting IT infrastructure, cybersecurity and healthcare solutions.
- Must have experience in digital transformation.
- Experience in healthcare is an advantage.
- Experience in ITIL is an advantage.
- Must be able to communicate fluently in Khmer and English.
- Have a good interpersonal and communication skill, team work, and independent.
- Results oriented, with ability to work independently without close supervision.
- Attitude / Motivation:
- Desire to apply good management/technical skills to achieve business KPIs,
- Ability to lead and demonstrate excellent leadership to the team,
- Highly innovative and work well across the organization,
- Strong, determined, self-motivated and with strong ethical values,
- Adaptable and flexible; take initiative – take on the can-do attitude,
- Able to work in a pressured environment and meeting deadlines.
- Category:
Business Administration, Banking / Finance
-
Type :
Job Opportunity
- Location:
Phnom Penh
- Schedule: Full-time
- Salary:
N/A
Reporting to: Chief Executive Officer
Probationary Period: Three (3) Months
Chief Financial Officer (CFO) will direct and oversee all overall financial performance of the company and contributes in strategic decision for better company performance particularly provide leadership and expertise in strategic and tactical financial matters such as budget management, financial forecasting, cost and benefit analysis. S/he also will lead preparation of financial reports and summaries, track cash flow, analyse the strengths and weaknesses in the company’s finances, perform forecasting and oversee all aspects of its financial success. S/he is expected drive operational performance, build a strategic growth plan, and manage future exit to new ownership.
- Planning and budgeting:
- Provide leadership and contribute in formatting the Company’s strategic and business plan particularly development of short-term and long-term financial objectives and forecast.
- Monitor/direct the implementation of business plan and actively take lead in decision and correct action towards the efforts to achieve the set financial objectives/KPIs.
- Identify undesirable trends, potential business opportunities, makes recommendations for action.
- Develops long/short-range operational and capital budgets supported by Orchid’s business plans,
- Assists CEO/COO in the development of Orchid’s operations plans, resources availability and cost benefit analyses staff expansions.
- Operations:
- Participate in key decisions as a member of the executive management team.
- Maintain in-depth relations with all members of the management team and be proactive in initiating finance/ accounting conversation with other management in order to ensure insightful and accurate information/ analysis.
- Manage the accounting, investor relations, tax, and treasury departments.
- Develop/ improve inventory management and control process together with relevant team (e.g., warehouse team) to ensure accuracy.
- Oversee the financial operations of subsidiary companies and foreign operations, if applicable.
- Lead ERP working team including IT and other departments for ERP/HIS implementation, integration between each system and on-going improvement.
- Implement financial and operational across multi-functions best practices.
- Enhance and/or develop, implement and enforce policies and procedures by way of systems that will improve the overall operation and effectiveness of the company.
- Lead establishment of financial and accounting function for new entities/new site opened/invested by the group.
- Maintain good banking relationship and represent company of the investors.
- Financial and Accounting Management
- Oversee the issuance of consolidated financial information (e.g., management account, financial statements, operating KPIs).
- Be accountable for financial results reporting to EXCO.
- Produce and provide timely and accurate analysis of budgets, financial reports and financial trends in order to assist the management in performing their responsibilities (including sales direction, product profitability study, and cost control).
- Lead and perform feasibility study for a new investment/new products and service/ expansion plan.
- Establishing an efficient management and statutory monthly reporting system and adhering to tax laws and local regulatory compliance and accounting standards.
- Counselling senior management on cash management and implementing cost saving and margin improvement initiatives.
- Provide technical financial advice and knowledge to others within the finance discipline.
- Develop a reliable cash flow projection process and reporting mechanism that includes minimum cash threshold to meet operating needs.
- Lead and coordinate with independent external auditors to ensure Orchid’s compliance.
- Risk Management
- Understand and mitigate key elements of the company's risk profile
- Monitor all open legal issues involving the company, and legal issues affecting the industry
- Work in consultation with other management to construct and monitor reliable control systems
- Review/maintain appropriate insurance coverage.
- Ensure that the company complies with all legal, tax, custom, and other regulatory requirements
- Report risk issues to EXCO.
- Maintain relations with external auditors and investigate their findings and recommendations.
- Develop contingency plans for the Company to withstand liquidity crises and update such plans as the need arises.
- Funding
- Monitor cash balances and cash forecasts as well as ensure healthy cash cycle and strong cash flow position.
- Optimize return from cash management.
- Arrange for debt and equity financing, if needed.
- Supply Chain and Operations
- Keep costs down.
- Make recommendations to improve productivity, quality, and efficiency of operations.
- Oversee procurement function (direct report).
- Review/monitor Orchid list of suppliers to ensure quality services and deliverables.
- Investor Relations
- Manage relationships with investors, financial institutions, and external stakeholders, providing accurate and transparent financial information and participating in investor communications and presentations
Requirements
- Qualifications Skill & Experience:
- Have a master's degree in accounting or business administration, or equivalent business experience 10+ years of progressively responsible experience for a major company or division of a large corporation, preferably health care related sector.
- Must have hands-on experience with financial systems: Xero, Sun, SAP system, Excel
- Experience in partnering with an executive team (highly desirable if worked with private equity)
- Must be able to communicate fluently in Khmer and English both written and speaking.
- Have a good interpersonal and communication skill, team work, and independent.
- Strong experience in process improvement and ERP implementation/ upgrade.
- Preference will be given to candidates with an MBA in Finance and the Certified Public Accountant (CPA) or ACCA Qualification
- High degree of integrity, ethics, and proven track record of good governance
- Healthcare including clinic, center and/or hospital experience is a plus
- Strong leadership and with good track record of managing and building capacity of people.
- Attitude / Motivation:
- Desire to apply good management/technical skills to achieve business KPIs,
- Ability to lead and demonstrate excellent leadership to the team,
- Results oriented and innovative,
- Strong, determined, self-motivated and with strong ethical values,
- Adaptable and flexible; take initiative – take on the can-do attitude,
- Able to work in a pressured environment,
- Committed to reproductive health in development and an individual’s right to control their own fertility.
