BongThom.com

Scan to see job detail

Various Positions

with PPCBank

BTDC-ID: 20194

Closing Date:

Announcement Description

PPCBank is a licensed Bank operating in Cambodia since 2008 and offers a full range of retail and commercial banking products and services. Now we are looking for high quality motivated candidates to fill in the different positions in our bank for more branches expansion with the details as follows ÷

Announcement Positions

Head of Risk Management (1 Position)

  • Category: Accounting, Banking / Finance, Exec. / Management
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Department: Risk & Compliance

Workplace: Phnom Penh, HQ

Duties
  • Establish risk policy and strategy
  • Access and analyze the market risk, liquidity risk, credit risk and operational risk
  • Introduce, develop, operate the risk management technique and systems
  • Support the Risk Committee
  • Monitor the changes of the supervisory practices of the authorities
  • Classify, manage, and analyze asset soundness
  • Lay aside and manage the provisions
  • Establish and suggest comprehensive measure for the asset soundness and provisions
  • All related matters
Requirements
  • Holding Master or Bachelor’s degree in finance, auditing or equivalent qualification
  • At least 5 years of working experience in related field; risk management skill is a plus.
  • Language Proficiency in English; Korean is plus.
  • Be a hardworking person
  • Leadership with ability to drive a team
  • Ability to work under pressure
  • Ms. Office application
 

Senior Compliance Officer (1 Position)

  • Category: Law
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Department: Risk & Compliance

Workplace: Phnom Penh, HQ

Duties
  • Assist Senior Manager in developing/revising policies/guidelines/processes mentioned in summary roles and submit to the senior manager for the review and approval
  • Follow up and monitor the progresses of actions taken responding to the result of identified deficiencies/
  • recommendations and submit the reports to the senior manager for review and approval
  • Conduct on-site independent testing/inspection related to the summary roles and submit report to the senior manager for review and approval
  • Perform and monitor regular/ad-hoc tasks related to the summary roles and prepare/review the reports and submit to the (senior) manager for the review and approval
  • Prepare/update training materials and propose for the trainings schedule/plan to the senior manager for the review and approval; where applicable
  • Prepare, review and update the quarterly performance report against annual compliance management plan and/or other related planning and submit to the senior manager for the review and approval
  • Assist (senior) manager in preparing/revising the annual compliance management plan Classify, manage, and analyze asset soundness
Requirements
  • University degree in law, auditing or equivalent professional qualifications
  • At least 2 years of working experience in related field; risk management is a plus.
  • Khmer and English communication in verbal and writing; Korean is plus.
  • Management and communication skills
  • Planning and organizational skills
  • Flexible, reliable, committed and attention to details
  • Self-motivated with an appetite to learn
  • Computer literacy
 

Compliance Officer (1 Position)

  • Category: Law
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Department: Risk & Compliance

Workplace: Phnom Penh, HQ

Duties
  • Conduct and monitor the Bank’s daily related operations to ensure that it is being properly complies with both internal and external regulations
  • Prepare and submit regular reports to in-charged Senior.
  • Work as a team member to conduct ML/FT onsite inspection and prepare summary report
  • Monitor the Bank’s daily related operations to ensure that it is being properly complies with both internal and external regulations
  • Assist Senior to review and advice on relate issues
  • Check and support Branches on related FATCA issues
  • Work as a regulation custodian who prepare, summarize and update internal and external regulations.
  • Assist Senior in managing and providing appropriate advice/recommendation on relevant regulatory requirements (Law, Prakas…)
Requirements
  • University degree in law, auditing or equivalent professional qualifications
  • At least 1 years of working experience in related field; risk management is a plus.
  • Khmer and English communication in verbal and writing; Korean is plus.
  • Management and communication skills
  • Planning and organizational skills
  • Flexible, reliable, committed and attention to details
  • Self-motivated with an appetite to learn
  • Computer literacy
 

Relationship Manager (5 Positions)

  • Category: Sales / Marketing, Business Administration, Exec. / Management
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Department: Wholes Sales & Branches

Workplace: Phnom Penh HQ & Branches

Duties
  • To grow and maintain portfolio of deposit individual clients through building strong relationships with prospects, networking and by providing proposition and advisory for commercial banking clients on their cash management.
  • Proactively cross sell all other products within the Bank including various types of commercial banking product and service.
  • Procure new business through customer acquisition and manage relationships with existing customer
  • Provide sound financial advice and dispensing customized solutions in alignment with the bank's standards and industry regulations
  • Deliver client satisfaction through tailored solutions according to client objectives and service issue resolution
  • To work closely with internal stakeholders including Treasury and Operations Teams to ensure the portfolio meets planned revenue and volume projections.
  • Resolve complaints and issues efficiently and in a timely manner.
  • To assess and manage the potential risks by performing customer due diligence in compliance with all statutory and regulatory requirements as well as the Bank’s internal procedure manuals.
  • Perform other tasks assigned by line supervisor
Requirements
  • Bachelor in field of Marketing, Business, Management or a similar field/ equivalent
  • Intuitive to customers’ needs
  • Strong communication and interpersonal skills and the ability to build and maintain relationships
  • A background in customer service or sales is a plus
  • Must understand customer relationship management (CRM)
  • Ability to analyze and solve problems quickly
  • Ability to work well with others
  • Attentive to detail and organized
  • Must be self-motivated, flexible and able to manage several jobs at one time
  • Experience as a relationship handling, in customer service, or a similar role.
  • Customer-oriented.
 

Internal Auditor (1 Position)

  • Category: Accounting, Banking / Finance, Business Administration
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Department: Internal Audit Department

Workplace: Phnom Penh HQ

Duties
  • Ensure compliance with company & internal policies and procedures and regulations from the government.
  • Participate in conducting of internal audits all areas where it has been indicated on approved annual audit plan.
  • Prepare draft internal audit correction plan on findings and discuss those deficiencies and findings with internal audit manager.
  • Provide final report to internal audit manager with recommendations for appropriate improvement for internal controls and rectification of highlighted weaknesses.
  • Analyze and evaluate the accuracy of accounting systems and procedures.
  • Prepare audit paperwork in accordance with standards and requirements
  • Conduct audit follow up mission to perform appropriate testing, evaluation, and verification to determine the adequacy, effectiveness, and timeliness of actions taken by management and staff on audit findings.
  • Perform other tasks assigned by line Manager
Requirements
  • University degree in Banking and Finance, Accounting, Business, preferably CAT or ACCA
  • At least 1-year experience in internal audit or internal control function
  • Knowledge of Audit techniques (work programs, tests, sampling, documentation, reports)
  • Good command of English language
  • Be honest and flexible
  • Strong commitment
  • Be willing to travel to field and province when required
  • Knowledge of Ms. Office
  • Effective interpersonal and communication skills
 

SME Loan Officer (7 Positions)

  • Category: Banking / Finance
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Department: Small and Medium Enterprise Department

Location : Phnom Penh, Branches

Duties
  • Build new clients in accordance with the guideline to ensure the secured loans.
  • Collect all clients’ information for loan application to verify their eligibility for the loan.
  • Gather valid applicants’ financial transaction by obtaining and filling credit histories, financial statement and other information.
  • Identify and/or assess potential customers through collecting, analyzing and developing appropriate information necessary for loan assessment
Requirements
  • University degree in Finance and Banking or previous SME experience
  • At least 1-year work experience in related field with financial institutes (Priority)
  • Creative, dynamic, flexible, self-direct and self-motivated team player
  • Excellent communication & interpersonal skills
  • Good command of English and other foreign languages (Chinese or Korean) is a plus
  • Computer literacy (Ms. Word & Excel)
 

Housing Loan Officer (3 Positions)

  • Category: Banking / Finance
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Department: Housing Loan Department

Location : Phnom Penh, Branches

Duties
  • Acquire new customers
  • Promote Housing loan to existing and new customers
  • Identify and/or assess potential customers through collecting, analyzing and developing appropriate information necessary for loan assessment and write up credit memo
  • Assist to recover bad debt of the branch
  • Achieve sale target
  • Maintain and provide good service to clients
  • Build good relationship with partners
  • Prepare loan report for supervisor and/or manager
  • Perform any other related duties that Management may require from time to time.
Requirements
  • Bachelor degree in Finance and Banking or equivalent professional qualifications
  • At least 1-year work experience in related field with financial institution
  • Excellent communication & interpersonal skills
  • Computer literacy (Ms. Word & Excel)
  • Familiar with Excel functions such as Vlookup, Sumifs, Pivottable, etc...
  • Good command of English and other foreign languages (Chinese or Korean) is a plus
 

Car Loan Officer (2 Positions)

  • Category: Banking / Finance
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Department: Car Loan Department

Workplace: Phnom Penh, HQ & Branches

Duties
  • Update the daily Consolidate report from branch.
  • Follow up with Loan initial review, to be disburse, Loan Disbursement, Loan Paid off and arrear customer.
  • Special Report Order by Manager.
  • Daily visit Companies and Private car dealer and update the issues that related to Branch to Manager.
  • Make good relationship with sale consultant and owner garage.
  • Explanation about Bank car loan Guideline to all Car Companies and dealers.
  • Find new customer and negotiate with new customer from Company and Car Dealer.
  • Update the Second Car Price for Quarter basic and send to Manager.
  • Update other Bank and MFI competitor condition of Car Loan for Quarter Basic and sent to Manager.
  • Support all Branches about Car Loan Processing.
  • Control Agency of Car Loan for Process Plate Number.
  • Gathering information from Branches and Related Departments and Update to Manager.
  • Solve the issue that related to Car Loan at Branch Site and Car Dealers.
  • Gathering the internal external issue related to Car Loan from Branch and update to Manager.
Requirements
  • Degree in Finance and Banking or equivalent professional qualifications;
  • At least 2 years working experience in field with financial institutes (Priority)
  • Creative, dynamic, flexible, self-direct and self-motivated team player;
  • Excellent communication & Interpersonal Skills;
  • Willing to work under pressure;
  • Good command of written and spoken English, Chinese or Korean;
  • Good Computer literacy (Word, Excel, Power point)
 

Loan Recovery Officer (1 Position)

  • Category: Banking / Finance
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Department: Credit Management Department

Workplace: Phnom Penh, HQ

Duties
  • Assist line manager in establishing and developing debt collection procedure and guideline
  • Assist line manager in managing and monitoring debt collection process
  • Assist line manager in managing short, mid and long term delinquency
  • Assist line manager in implementing and managing write off process
  • Assist line manager in setting up, planning and monitoring early warning indicator
  • Other tasks assigned by line manager
Requirements
  • University degree in Finance and Banking or equivalent professional qualifications
  • At least 1 year of working experience in debt collection or in banking industry
  • High proficiency spoken and written of English
  • Creative, dynamic, flexible, self-direct and self-motivated team player
  • Committed, hard-working, and honest individual;
  • Willing to work under pressure
 

Senior Officer, IT Admin & Internal Control (2 Positions)

  • Category: Computer - General, Computer - Networking
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Department: IT Planning Department

Workplace: Phnom Penh, HQ

Duties
  • Establish IT strategy including business support strategy, work improvement / innovation plan, IT System, IT infrastructure improvement plan.
  • Assist the allocation of budget/resources, prioritization of projects in the pipeline based on business needs and IT capacity
  • Manage IT internal control such as project management & coordination, IT change request process, documentation & report, inspection and regular review.
  • Ensure the compliance with internal/external policy/guideline, regulator
  • Coordinate internal/external audit activities, industrial compliance assessment with vendors
  • Review/update policy, guidelines and other compliance requirement.
  • Assist to manage IT personnel resource including recruiting, movement planning, establishing internal & external education plan and resource allocation and alignment.
  • Other tasks assigned by line manager
Requirements
  • Bachelor’s degree in computer science or equivalent professional qualification
  • At least 3 years’ experience of IT Planning or related filed in Banking sector.
  • Experienced of system development in banking sector if preferred
  • Familiar with IT compliance and governance frameworks such as TRM, PCI DSS, ISO27001, COBIT, etc.
  • Good at project management, documentation, report writing, and presentation skills
  • Strong at project management, documentation, report writing, and presentation skills
  • Strong leadership, creative, dynamic, flexible, self-direct and self-motivated team player
  • High proficiency spoken and written of English
  • Strong in written and verbal communication skills and the ability to communicate effectively and all levels of the business.
 

Senior Officer, Database Administrator (1 Position)

  • Category: Computer - General, Computer - Networking
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Department: IT Planning Department

Workplace: Phnom Penh, HQ

Duties
  • Install, update and configure database software and database server
  • Monitor and maintain database healthy, performance and security
  • Design backup processes for the database server and associated data platform
  • Create database accounts for all users and assign security levels
  • Provide end-to-end technical support and problem resolution
  • Schedule and perform regular database maintenance and tuning
  • Establish and implement database disaster recovery
  • Establish database management policies/procedures and business continuity plan
  • Other tasks assigned by line manager
Requirements
  • Bachelor’s degree in computer science or equivalent professional qualification
  • At least 3 years’ experience in database administrator or related field
  • Work knowledge and experience of PostgreSQL, Oracle, MariDB or MS SQL Server
  • Basic knowledge of shell script in RedHat or Ubuntu operating system
  • Good conceptual, organizational, problem analytic and critical thinking skills.
  • Good in written and verbal communication skills and the ability to communicate effectively and all levels of the business.
  • Creative, dynamic, flexible, self-direct and self-motivated team player
  • High proficiency spoken and written of English
 

Senior Officer, Server and Infrastructure (2 Positions)

  • Category: Computer - General, Computer - Networking, Computer - Programming
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Department: IT Planning Department

Workplace: Phnom Penh, HQ

Duties
  • Manage IT Factory ensure all servers and hardware in Data Center are well managed and monitored, resources utilization, health check of Servers, Email system, File server and other IT systems.
  • Maintenance of AD, file sharing server, mail server, other system.
  • Ensure that server security update, patches update is regular checked and applied
  • Ensure that all bank’s servers run smoothly (24/7)
  • Maintain user/role management, perform regular review
  • Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
  • Responsible for server capacity, storage and resource planning
  • Ensure that server infrastructure documentation is up-to-date
  • Lead helpdesk support efforts, making sure all desktop applications, workstations, and related systems (CCTV, Alarm, Fire, Access Door, Email, etc.) problems are resolved in a timely manner with limited disruptions
  • Other tasks assigned by line manager
Requirements
  • Bachelor’s degree in computer science or equivalent professional qualification
  • At least 3 years’ experience of server/infrastructure in Banking sector is preferred
  • Experience with Windows server and Redhat, ESXi virtual infrastructure, and storage with HPE.
  • Certified MCSA, VMWare is advantaged
  • Good conceptual, organizational, problem analytic and critical thinking skills.
  • Good in written and verbal communication skills and the ability to communicate effectively and all levels of the business.
  • Creative, dynamic, flexible, self-direct and self-motivated team player
  • High proficiency spoken and written of English
 

Senior Officer, System and Application (3 Positions)

  • Category: Computer - General, Computer - Networking, Computer - Programming
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Department: IT Planning Department

Workplace: Phnom Penh, HQ

Duties
  • Provide leadership and expertise system and server infrastructure
  • Installation, configuration and maintenance hardware, server, virtual platform and storage
  • Manage, monitor, troubleshoot hardware, operating system (Linux, Unix and Windows servers)
  • Understand about IT systems related with Core Banking System, Digital Banking System, Card Management System, Switching and others
  • Manage and allocate servers resources for UAT/SIT testing environment and production deployment
  • Establishing guidelines, procedures and methods of server and application related system
  • Contacting and dealing with external suppliers
  • Monitoring all servers and application both HQ and branches, and troubleshooting the issues
  • Backup & restoration the configuration if server, infrastructure, application and devices failure
  • Other tasks assigned by line manager
Requirements
  • Bachelor’s degree in computer science or equivalent professional qualification
  • At least 3 year’s system/server infra experience or related position
  • Banking experience with system or server infrastructure is preferred
  • Ability to build servers, virtual platform, storage and setup banking applications and work well
  • Knowledge of shell script in Linux, RedHat operating system
  • Good conceptual, organizational, problem analytic and critical thinking skills.
  • Good in written and verbal communication skills and the ability to communicate effectively and all levels of the business.
  • Creative, dynamic, flexible, self-direct and self-motivated team player
  • High proficiency spoken and written of English
 

Senior Officer, Network and Security (1 Position)

  • Category: Computer - General, Computer - Networking
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Department: IT Planning Department

Workplace: Phnom Penh, HQ

Duties
  • Expertise network infrastructure and network engineer
  • Installation/upgrade of network hardware and software
  • Troubleshooting the issues and network consulting, maintenance and other
  • Backup & restoration the configuration if network devices failure
  • Keep data update, IP & VLANS managing, report incident, and follow up vendors
  • Managing ASA firewall, Fortigate, L3-Switch, DMVPN, switches, wireless, and MikroTik
  • Apply ACL, Static Router, NAT (Static/Dynamic), VLAN, Port Security, and QoS of Internet
  • Perform periodic performance reporting to support capacity planning on network operation with all branch offices.
  • Maintain Network Security, Update Antivirus (Servers/Clients)
  • Drawings and required documentation for all engineering changes including incident report
  • Other tasks assigned by line manager
Requirements
  • Bachelor’s degree in computer science or equivalent professional qualification
  • At least 3 years’ experience in network and security or related field
  • Basic knowledge of shell script in RedHat or Ubuntu operating system
  • Be able with Cisco router, Firewall, switch, ASA, Fort iGATE& Securing Network Infrastructure
  • Strong Documentation, Communication, Report Writing, and Presentation Skills
  • Network+, Security+, CCNA or CCNP, MTCNA certification preferred
  • Good conceptual, organizational, problem analytic and critical thinking skills.
  • Good in written and verbal communication skills and the ability to communicate effectively and all levels of the business.
  • Creative, dynamic, flexible, self-direct and self-motivated team player
  • High proficiency spoken and written of English
 

Senior Officer, Card Management System (2 Positions)

  • Category: Computer - General, Computer - Programming
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Department: IT Planning Department

Workplace: Phnom Penh, HQ

Duties
  • Participate in the deployment of the Cards activity (Systems, Procedure, Team)
  • Manage ATMs and POS for the bank
  • Monitor Cards & Fraud activities
  • Ability to work with business departments for requirement gathering and system testing
  • Balance between multiple projects and immediately respond to any technical support
  • Work with VISA, Master card and UPI
  • Provide Helpdesk support and resolve problems regarding system or hardware
  • Test and evaluating new technology
  • Handle change request implementation and customers’ needs
  • Other tasks assigned by line manager
Requirements
  • Bachelor’s degree in computer science or equivalent professional qualification
  • Experience in the banking industry, Cards system and Gateway
  • Knowledge in working with ATM and POS, setting up Cards activity, international standard (PCI-DSS)
  • Knowledge of card schemes (VISA, MasterCard, Union-Pay), SQL and chargeback
  • Good conceptual, organizational, problem analytic and critical thinking skills.
  • Good in written and verbal communication skills and the ability to communicate effectively and all levels of the business.
  • Creative, dynamic, flexible, self-direct and self-motivated team player
  • High proficiency spoken and written of English
 

Senior Officer, Core Banking Developer (9 Positions)

  • Category: Computer - General, Website - Development, Computer - Programming
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Department: IT Development

Workplace: Phnom Penh, HQ

Duties
  • Develop and manage core banking system, digital and channel system
  • Plan and organize the developer and align projects to achieve the goal
  • Support biz team for BRD gathering, FSD, analysis and design.
  • Analyzing user requirements to define application design.
  • Analyze and create project scope and milestones for banking related systems
  • Accountable for software security, risk assessment and vulnerabilities with best practices
  • Design and develop high-quality and efficient banking systems
  • Manage and evaluate the development outcome to maximize the performance
  • Prepare the production release of developed software components, testing and debugging
  • Ensure the system running smoothly (24/7) with healthy performance
  • Ability to establish guidelines, procedures and methods for software development and banking related systems
  • Other tasks assigned by line manager
Requirements
  • Bachelor’s degree in computer science or equivalent professional qualification
  • At least 3 years’ experience in software development of financial system or related field
  • Banking experience with Java development for core banking or digital banking is preferred
  • Sound knowledge of Object-Oriented Programming (OOP) Patterns and Concepts
  • Knowledge and experienced in Java, JSON, Android Studio, Node JS, Visual Studio, PL/SQL, T-SQL and PostgreSQL
  • Understanding about principal accounting or financial related systems
  • Knowledge and experienced in Software Development models such as SDLC, DevOps, etc.
  • Good conceptual, organizational, problem analytic and critical thinking skills.
  • Good in written and verbal communication skills and the ability to communicate effectively and all levels of the business.
  • Creative, dynamic, flexible, self-direct and self-motivated team player
  • High proficiency spoken and written of English
 

Senior Officer, Digital & Channel Development (3 Positions)

  • Category: Computer - General, Computer - Programming
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Department: IT Development

Workplace: Phnom Penh, HQ

Duties
  • Plan and organize the developer and align projects to achieve the goal
  • Analyze, develop product, improve/ enhance features utilities Digital Banking channels.
  • Manage and evaluate the development outcome to maximize the performance
  • Manage E-banking systems (Mobile Banking, Internet Banking, other digital channel products)
  • Ensure the system running smoothly (24/7) with healthy performance
  • Work with business departments to define business requirement document (BRD) features, FSD for products Digital Banking channels, participate deployment, testing conduct acceptance its features/products.
  • Develop; deploy the integration services, APIs, OBP, with 3rd party and Fintech companies.
  • Other tasks assigned by line manager
Requirements
  • Bachelor’s degree in computer science or equivalent professional qualification
  • At least 3 years’ experience of software development in Banking sector is products is preferred
  • Banking experience in software development for digital banking products is preferred
  • Experienced in Software Development Life Circle model, DevOps, etc.
  • Knowledge on software development process and project management.
  • Good conceptual, organizational, problem analytic and critical thinking skills.
  • Good in written and verbal communication skills and the ability to communicate effectively and all levels of the business.
  • Creative, dynamic, flexible, self-direct and self-motivated team player
  • High proficiency spoken and written of English
 

Senior Officer, MIS & Reporting (3 Positions)

  • Category: Computer - General, Computer - Programming
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Department: IT Development

Workplace: Phnom Penh, HQ

Duties
  • Provide reports and processes through the application life cycle
  • Collaborate with business users and collect reporting requirements
  • Identify opportunities to improve processes and strategies with technology solutions
  • Identify reporting needs in order to improve and streamline operations
  • Adapt, modify, and re-prioritize work across the team within accord with the emerging understanding of feasibility, actual realizable business impact, and timing.
  • Provide recommendation to update current MIS to improve reporting efficiency and consistencyand implement appropriate reports
  • Generate both periodic and ad hoc reports as needed
  • Other tasks assigned by line manager
Requirements
  • Bachelor’s degree in computer science, MIS or equivalent professional qualification
  • At least 3 years’ experience of MIS reporting or related file in Banking sector is preferred
  • Experienced in MIS environment with multiple databases and multiple platforms.
  • Experienced in Reporting and Analytics with confirmed experience in Reporting/ Analytics
  • Good knowledge of data base concepts, data model design and development concepts
  • Strong working knowledge of Excel, Power BI, SQL and database concepts.
  • Database knowledge with PostgreSQL, Oracle, MariDB or MS SQL Server, etc….
  • Good conceptual, organizational, problem analytic and critical thinking skills.
  • Good in written and verbal communication skills and the ability to communicate effectively and all levels of the business.
  • Creative, dynamic, flexible, self-direct and self-motivated team player
  • High proficiency spoken and written of English
 

Call Center Officer (1 Position)

  • Category: Banking / Finance, Customer Service/Support
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Department: Call Center Department

Workplace: Phnom Penh, HQ

Duties
  • Check card amendment request form (Credit Limit Adjustment, Block Card and Release Card, etc.)
  • Process Active/Suspend/Revoke/Close Card follow customer call request
  • Monitor card activities and authorization (ATM & VISA card)
  • Follow up reject transaction, suspicious and high risk relevant transaction (MOTO/ Ecommerce/Recurring Payment)
  • Support Cardholder troubleshooting
  • Prompt response to internal and external customers’ enquiries over the phone.
  • Solve customer complaint and problem or refer them to appropriate department for solution.
  • Do/Telephone marketing relates to Deposit and Loan Product
Requirements
  • University degree in Finance and Banking or equivalent professional qualifications
  • Fresh graduated or work experience in related field with financial institutes (Priority)
  • Creative, dynamic, flexible, self-direct and self-motivated team player
  • Excellent communication & interpersonal skills
  • Good command of English, other foreign languages (Chinese or Korean) is a plus
  • Computer literacy
 

How to Apply

Interested candidates may send their CV(s) to us by using the information mentioned in the contact detail.

 

Contact Details

Contact Name
  •  Phnom Penh Commercial Bank (HR Department)
 
Email
 
Website
 
See more detail here:  
https://www.bongthom.com/job_detail/view_details_20194.html
See more jobs at  www.BongThom.com
Connect preperation to opportunity