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Front Office Manager, Front Office Supervisor, Operations Supervisor, and IT Officer

with Westview Cambodian International School

BTDC-ID: 18454

Closing Date: 12-Aug-2022

Announcement Description

Westview Cambodian International School is the great extension to secondary education by the passionate leadership team of Learning Jungle International School Cambodia (LJIS) offering educational services only from preschool to elementary program. With the strong support from parents, students, staff, and the Ministry of Education, Youth and Sport, Westview Cambodian International School is created to offer the International Secondary program built from the world-renowned standards of education, American Common Core Standards (ACCS), and the Khmer language, history and culture into one unique curriculum from grades 7 to 12.

Our major achievements include becoming an IELTS test venue, becoming a member of CIS accreditation, conducting an international benchmark test for our students called MAP test, joining one of the big world conferences called Model United Nations, and receiving the HR Asia Award for the best company to work for in 2021.

Front Office Manager

Category: Educate/Train/Teaching, Exec. / Management, Sales / Marketing
Type : Job Opportunity
Location: Phnom Penh
Schedule: Full-time
Salary: $2000 - $2500

Remark: Minimum 3000USD salary plus other Bonus and Commission in addition

Reports to Campus Manager and School Director

Duties

Manage to achieve the monthly set target of student enrollment;
Conduct market research and plan for activities to increase the student enrollment and parent satisfaction;
Assist School Director/Campus Manager in the production/coordination of various communication materials and marketing activities;
Lead, manage, and supervise a variety of marketing campaigns that involve with direct email, outbound call, marketing trade shows/public events, corporate partnership, direct communication/promotion, media and other marketing activities in order to achieve student enrollment;
Lead, motivate and manage the Front Office team in the daily operations to meet and exceed the parent expectations and requirements;
Lead and supervise Front Office team to tackle parent comments and complaints;
Lead and manage Front Office team to make sure that they are deliver the service quality up to the school standard and parent expectations;
Supervise and work with the teaching team of the assigned classes/program to ensure the high rate of parent satisfaction of the assigned classes/program;
Build long-term relationships with new and existing customers professionally;
Be proactive in the planning and preparation of the daily, short term and long term plans to increase the current parent satisfaction and attract new parents;
Develop entry level staff into valuable salespeople;
Assist School Director/Campus Manager in the overall improvement of parent satisfaction/school program and activities;
Execute other tasks requested by School Director/Campus Manager.

Requirements

Hold Bachelor’s degree/ Master Degree of Education, Management, Sales, Marketing or equivalent;
A minimum of 2-year working experiences in Sales/Marketing/Advertising/Brand management/Customer service;
Minimum of 1-year experience in education field is preferred;
Experience in international school is a plus;
Experience in managing a team is a plus;
Excellent written and oral communication skills in English;
Ability to work well under tight deadlines and deliver effective result;
Desire to learn and overcome new challenges;
Hard working and self-motivated person, honest, reliable, loyal, and very good team work;
Professional appearance and excellent interpersonal skills;
High sense of responsibility, result oriented, dynamic
Good analytical and creative problem solving skills;
Strong organizational and time management skills;
Fast learner and desire to achieve set goals.

Front Office Supervisor

Category: Educate/Train/Teaching, Exec. / Management, Sales / Marketing
Type : Job Opportunity
Location: Phnom Penh
Schedule: Full-time
Salary: $1000 - $1500

Report to Front Office Manager

Duties

Act as a point of contact between school and home about attendance, lateness, schedule, school program, etc.;
Ensure efficient and timely home communication of the assigned classes;
Filter parent inquiry and respond to parent inquiry about student learning, school life, school fees, and other inquiries and report parent feedback on weekly and monthly basis;
Lead initiatives and collaborate with faculty and Academic Class Supervisor to improve home school partnership and parent satisfaction about the school service;
Ensure efficient drop off and pick up;
Coordinate parent-teacher meetings as per parent/faculty request;
Supervise meal time and lead initiatives to improve school foods
Keep record of student incident and sickness;
Collect fees payment and admission;
Assist Front Office Manager to achieve the set target of student enrollment;
Keep record of student enrollment and family information;
Assist Front Office Manager in the daily operations to meet and exceed the parent expectations and requirements;
Assist Front Office Manager in the overall improvement of parent satisfaction/school program and activities;
Work with Front Office Manager to supervise the teaching team of the assigned classes/program to ensure the high rate of parent satisfaction of the assigned classes/program;
Participate in the planning and preparation of the daily, short term and long term plans to increase the current parent satisfaction and attract new parents;
Execute other tasks requested by Front Office Manager.

Requirements

Bachelor Degree in Education, Management, Sales, Marketing or equivalent
Experienced in working with International School is a plus;
Fluent in English speaking and Writing
Professional appearance
Excellent communication and interpersonal skills;
High sense of responsibility, result oriented, dynamic
Good analytical and creative problem solving skills;
Strong organizational and time management skills;
Fast learner and desire to achieve set goals.

Operations Supervisor

Category: Business Administration, Operations Management, Exec. / Management
Type : Job Opportunity
Location: Phnom Penh
Schedule: Full-time
Salary: $1000 - $1500

Reports to Operations Manager

Duties

Supervise Operations Executive in the daily operations;
Assist Operations Manager in the daily operations;
Perform daily admin duties in the office, including food request, daily operation supplies requests, etc.;
Supervise and monitor on a day to day to the teams of housekeeping, facility, and security teams to ensure the quality standards of the school;
Ensure daily cleanup of the campus and ongoing maintenance of buildings;
Supervise daily students pick-up and drop-off;
Ensure the secure and safety of buildings for employees and students;
Prepare monthly budget plan for the teams of housekeeping, facility, and security teams;
Lead, motivate, and supervise operations executive, housekeeping, facility, and security teams to work effectively and efficiently in order meet the school standard;
Assist Operations Manager in managing and planning strategies for the school cafeteria service standard in order to achieve high satisfaction level from students;
Assist Operations Manager in developing, implementing, and reviewing operational standards, policies, and procedures;
Assist Operations Manager in ensuring full compliance with SOP’s, policies, procedures and service standards
Follow any tasks assigned by Operations Manager.

Requirements

Bachelor’s degree in Business Administration, Management, Operations, or related fields.
Minimum of 1-year experience in school operation, maintenance and facility is preferred.
Experience in international school is a plus;
Ability to work well under tight deadlines and deliver effective result;
Desire to learn and overcome new challenges;
Hard working and self-motivated person, honest, reliable, loyal, and very good team work;
Professional appearance and excellent interpersonal skills;
High sense of responsibility, result oriented, dynamic
Good analytical and creative problem solving skills;
Good organizational and time management skills;
Fast learner and desire to achieve set goals.
Proficiency in Word, Excel and PowerPoint.

IT Executive

Category: Computer - Networking, Computer - General
Type : Job Opportunity
Location: Phnom Penh
Schedule: Full-time
Salary: $400 - $800

Duties

Maintain all computers and electronic devices;
Provide timely and effective technical support on the day-to-day of IT operational works;
Provide network access to teachers, and staff as well as assist them regarding all IT subject matters;
Solve the troubleshoots and other issues related with computers and electronic devices as requested;
Install and configure the computer hardware, software, operating systems, and applications;
Deal with computer hardware and software such servers, printer, sound systems, lighting systems, network devices utilities, including virus cleaning;
Test and evaluate the technological devices;
Provide the recommendations about accessing information and purchasing of technology resources;
Provide the training and support to new users of existing technologies;
Adapt with workplace environment and quick learn the new technologies;
Other technical tasks will be assigned by Supervisor.

Requirements

Have at least Bachelor’s Degree in IT, Computer Science, or other related fields;
Have at least one-year experiences in IT related works;
Experienced in working with International School is a plus;
Have knowledge and experiences in windows network environment and technical skills;
Have technological awareness and up-to-date knowledge on latest developments in tech-related systems;
Have ability to operate and communicate well with all levels employees;
High sense of responsibility, result oriented, dynamic;
Honest and good problem-solving skills;
Ability to retain confidential information;
Fast learner and desire to achieve set goals.

Interested qualified candidates are invited to send your CV, current photo and Cover letter via email address provided in the contact detail. Only shortlisted candidates will be contacted for interview.

Benefits

Free meals,
And the opportunity to advance your skills overseas with excellent career development opportunities.
Opportunity to work with dynamic team from all over the world
Chance to advance your career and skills with the international school standard and curriculum
Opportunity to join both national and international trainings and competitions

Contact Name

Westview Cambodian International School

Phone

095 666 908
095 222 993

Email

hr@ljis.edu.kh

See more detail here:

https://www.bongthom.com/job_detail/view_details_18454.html