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Various Positions

with DGB Bank PLC.

BTDC-ID: 13958

Closing Date:

Announcement Description

DGB Bank is a licensed commercial bank in Cambodia and a member of DGB Financial Group in Korea listed on Korea Stock Exchange. Candidates meeting the following conditions are kindly invited for interview to join the Bank.

Announcement Positions

Server and Network Manager

  • Category: Computer - General, Computer - Networking, Exec. / Management
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A
Duties
  • Performs analysis and assessment on existing server and network that provide improvement plan.
  • Develop and maintain the disaster recovery plans, ensure the reviewed and updated regularly for relevance, practically and staff transfer in response to fast moving business environment
  • Ensure availability of systems and infrastructure by pro-active monitoring, maintaining and managing of firewall and network systems.
  • Perform monitoring and tracking of network, server performance and its utilization to ensure there is a strong monitoring in place.
  • Manage of critical network equipment, upgrade, and apply security patch.
  • Keeping all bank’s servers and network over 24/7 by using redundancy schematic for all servers.
  • Ensure infrastructure and system documentation is up-to-date
  • Ensured security best practices, implemented and revised as needed to maintain the availability, integrity and confidentiality of the information stored on and accessed through the network (firewalls, file permission, backup systems, etc.)
  • Maintenance of file sharing server, Exchange server, other system.
  • Install new/rebuild existing servers and configure hardware, peripherals, services, setting, directories, storage, etc.
  • Inspect and ensure all systems and hardware in Data Center are well managed and monitored i.e. CPU and Hard Disk Utilization of Core Banking server, Email system, File server and other IT systems.
  • Other tasks assigned by line manager.
Requirements
  • Bachelor/Master Degree in computer science or related field
  • At least 4 -5 years’ experience of IT infrastructure in banking industry is preferred.
  • Experience with Windows server and Redhat, ESXi virtual infrastructure, and server and storage with HPE.
  • Server, Network and Firewall Management (CCNA, CCNP, CCNA – Security certification, Microsoft Certified, Linux Certified is a plus)
  • Excellent conceptual, organizational, problem analytic and Critical thinking skills. Good project management skills and communication skills.
  • Ability to collect operation data, establish, facts and draw valid conclusions as well as formulate ideas and recommendations.
  • Financial Institution experience is plus
  • Ability to organize and work under pressures.
 

Deputy Digital Banking Manager

  • Category: Computer - General, Banking / Finance, Exec. / Management
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A
Duties
  • Drive the development of projects, develop detailed project development plan, track and monitor project progress, ensure effective implementation of new services / initiatives and perform postimplementation review after launch.
  • Work closely with segment and product managers to prepare user requirements with the best market practice and excellent customer experience.
  • Understand the market situation and availability of new technology, conduct market analysis and propose enhancement recommendations for management’s decision.
  • Collaborate with peers, business units, vendors and stakeholders on identifying opportunities to enhance digital banking.
  • Supervise assigned staff in accordance with the organization's policies and procedures providing oversight, direction and work assignments to achieve department goals.
  • Manage a team that performs general analysis and troubleshooting usually in partnership with IT and other product management resources to identify root causes and remedies to alleviate customer impact with digital products and services.
  • Ensure testing is integrated throughout the project lifecycle, testing-early-and-often, and constantly involving users.
  • Other Task assigned by line management.
Requirements
  • Bachelor’s Degree or above in Computer Science, Information Systems or related field, or equivalent practical experience.
  • At least 3-5 years relevant experience in e-finance related product development in banking, or in internet business.
  • Be highly aware of market trend, new technologies, new FinTech products and business models.
  • Able to work independently, organized, creative and attentive to details.
  • Ability to create, own, and execute on the digital vision, strategy, and roadmap consistent with related divisions.
  • Positive and willing to work under high pressure working environment.
 

Senior Treasury Officer

  • Category: Accounting, Economics, Exec. / Management
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Location: Base in Phnom Penh, Head Office

Remunerations:

Competitive salary with benefit packages, including two months bonus of basic salary, lunch allowance, insurance, uniform, etc.

Duties
  • Explore potential new counterparty for alternative sources of funding
  • Builds and maintains banking relationships with local, foreign bankers and FX business partner Set up new counterparty as well as interbank limit with potential FIs by preparing for account
  • opening, closing and amendment of Bank’s accounts with NBC, Other local Banks and Oversea and update in core banking system
  • Daily monitoring on maturity mismatch report from Risk Department
  • Assist Deputy Treasury Manager to controls, analyses and allocates cash flow in order to minimize the financial cost and ensures that sufficient funds are available to meet on going operational requirements
  • Assist Deputy Treasury Manager to manage on surplus fund in order to earn interest income by preparing to open fixed deposit or rollover fixed deposit with other local banks
  • Consolidate of loan disbursement, repayment and expense of all branches and head office by preparing bi-weekly cash flow projections to ensure sufficient funds to support portfolio growth
  • Prepare monthly ALCO material update as well as monthly interbank rate. Other tasks assign by line manager
Requirements
  • Bachelor Degree in related field
  • At least 4 -5 years’ experience in banking industry is preferred.
  • Strong knowledge and experience of treasury, ALCO and investment function in commercial banks.
  • Good understanding of all related requirement regulations from government bodies. Possess ability in problem solving, negotiation skills.
  • Initiative, flexible and good interpersonal skills Attentions to detail and accuracy.
  • Excellence written and spoken English skill
 

Senior Accounting Officer

  • Category: Banking / Finance, Exec. / Management, Accounting
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A
Duties
  • Reconciliations of ledger accounts relating operating transactions in Core Banking System
  • Assist manager in preparing budget plan
  • Prepare monthly report by comparing to budget
  • Assist in developing and updating guidelines to ensure transactions are simplified and compliance with regulations CIFRS and regulatory requirements
  • Assist manager in the preparation of monthly, quarterly and annually financial reports.
  • Other tasks assigned by manager.
Requirements
  • Accounting/Finance or related degree.
  • Minimum two-year experience in Accounting/Finance from commercial bank.
  • Understanding of financial compliance, IFRS and regulatory requirements.
  • High integrity and good communication skill both in Khmer and English.
  • Good at MS-Excel.
  • Willingness to accept new assignment and ability to perform tasks under pressure.
 

Software Developer

  • Category: Computer - General, Computer - Programming
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A
Duties
  • Develop, maintain, enhance and troubleshoot existing applications.
  • Develop, maintain and execute automation tests to ensure sufficient test complete.
  • Work with the application development team in delivering the project and deliverables with time and good quality.
  • Well coding, designed, efficiency.
  • Report and other task assigned by IT Manager.
Requirements
  • Fresh graduate or Bachelor Degree in computer science is an advantage
  • Experience as Software Developer with Bank or MFI is an advantage
  • Strong designing and programing experience in Java.
  • Comprehensive understanding of object-oriented and designed pattern Java spring framework API development concept is plus.
  • Advance knowledge developing and debugging
  • Experience with Common DBMS such as PostgreSQL, SQL Server, MySQL, and/or Oracle is a plus
  • Experience in other core banking system is a plus
  • Self-Starter with strong self-management skills
  • Ability to organize and work under pressures.
 

IT Officer

  • Category: Computer - General, Computer - Networking
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A
Duties
  • Provide helpdesk support and solve problems regarding hardware, software and network.
  • Maintenance, setup and configure camera security system, network, and phone line
  • On-site training with IT members and users
  • Ensure on time delivers of the outputs
  • Other tasks assigned by manager
Requirements
  • Bachelor Degree in computer science.
  • At least 2 years’ experience working as helpdesk support.
  • Experience in WAN, LAN and Domain System controller.
  • Good Communication, problem solving and analytic skill Ability to organize and work under pressures.
 

Public Relations Officer

  • Category: Sales / Marketing, Arts / Graphic Design
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A
Duties
  • Establish and maintain relationships with consumer, community, employee and public interest groups.
  • Build public relations strategies that influence public opinion and promote the bank’s products and services.
  • Monitor the media contents for PR project before going on air/public. Lead and coordinate digital communication strategies.
  • Coordinate and response to stakeholders on CSR activities.
  • Develop creative design concepts for products feature and all promotions/printing materials of the Bank.
  • Create images and message that identify products.
  • Review layouts of products design and all promotions/printing materials of the Bank and suggest improvement if needed.
  • Make and edit video.
Requirements
  • Bachelor Degree in PR, Marketing or related field.
  • At least 2 years’ experience in PR or marketing tasks.
  • Good photography, video editing, website & graphic design, digital media and PR skills.
  • Good command of English.
 

Product Planning Officer

  • Category: Banking / Finance
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A
Duties
  • Develop and design new banking products based on the market trends. Set up policies and guidelines of the new developed products.
  • Involve in testing SIT and UAT of new products.
  • Keep the policies, procedures, guidelines and form of each product up to date Involve in products’ policies and guideline translation
  • Work closely with vendors, management and regulatory authorities on the tasks relating to the bank products;
  • Design and review operational forms to facilitate daily banking transactions for customer/branches; Prepare training materials and provide training to relevant staffs on products and services
  • Work closely with other relevant departments, units and branches to ensure the readiness before implementing each business project
  • Gather feedback and provide recommendation for improvement of the policy, guideline and workflow; Other tasks assigned by line manager;
Requirements
  • At least four years’ experience with related to the field
  • Bachelor degree in finance and banking field or other relevant fields.
  • Good at writing policies, procedures and guidelines
  • Creative thinking skills
 

Technical Card Officer

  • Category: Computer - General, Computer - Programming, Computer - Networking
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A
Duties
  • Daily monitoring card system performance to ensure that the system works smoothly for all card types (Visa, Mastercard, Union Pay, JCB and CSS), ATM and POS for both On-Us and Off-Us cards.
  • Set up and update the card system parameters as and when the job operational requirement
  • Maintain all card system application servers connect to Oracle database server, all application to Oracle Database.
  • Assist Technical Card Manager to develop or enhance reports which are required for business purposes
  • Create new user in system, assign user rights and install card system applications on PC
  • Create new terminal keys, assigned new key into terminal and do configuration on the terminal in system
  • Assist Technical Card Manager to setup, maintenance any required system environment for SIT, UAT, PRODUCTION.
  • Provide as assistant and guidance to all staff who could experience some difficulty or encounter card system issue which can't solve on time or interrupt their operational work
Requirements
  • Bachelor degree in computer science, IT or equivalent work or educational experience 3 Years’ experience in card system.
  • Good knowledge in software and system related to card operational management.
  • Knowledge of card operations, including hardware, software communication and security.
  • Experience of working with Oracle or SQL database.
 

Operational Risk Officer

  • Category: Banking / Finance, Accounting, Operations Management
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Location: Head office, Phnom Penh.

Remunerations:

Competitive salary with benefit packages, including two months bonus of basic salary, lunch allowance, insurance, uniform, etc.

Duties
  • Assist Senior to maintain/develop/update and effectively implement Operational Risk Management Policies and Guidelines, and update Risk Register;
  • Assist Senior to maintain and implement Operational Risk Management tools, including LED, RCSA, KRI, New Product Approval and CGM;
  • Assist Senior to engage with Operational Risk Champion (ORC) to conduct Operational Risk Assessment on new products and services following New Product Approval Guideline;
  • Assist Senior to engage with ORC to perform Operational Risk Identification and Assessment for Business Units;
  • Assist Senior to engage with ORC to investigate and record in Lost Event Data report (LED); conduct root cause analysis if needed;
  • Assist Senior to review Business Processes, Policies, Guidelines, Outsourcing Services & Activities, which are related to non-credit operation to ensure the sufficient and effective control and compliance;
  • Manage and update ORC list, and communicate with ORC for training as planned;
  • Assist Senior to prepare and file Monthly/Quarterly Operational Risk Report;
  • Other tasks assigned by Senior or Risk Managers.
Requirements
  • Completion of Bachelor Degree is required;
  • At least 1 - 3 years’ experiences in Operation or related fields (BFIs are preferable.);
  • Possess ability in problem solving and negotiation skills;
  • Be initiative, flexible, and having good interpersonal skills;
  • Ability to work as a team;
  • Attentions to detail and accuracy;
  • Proficiency in Microsoft Office;
  • Good communication skills both written and spoken;
  • Good command of English both written and spoken;
 

Call Center

  • Category: Banking / Finance, Accounting, Communications, Customer Service/Support
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A
Duties
  • Respond customer’s calls and messages (in social media channels, emails and the Bank’s website) by following the given standard script and the standard of customer service of DGB Bank.
  • Ensure that the responds of messages (social media channels, emails and Bank’s website) is provided on time.
  • Handle and resolve customer issues or complaints and/or identify the priority issues/complaints to the right key person in-charge.
  • Register complaints into system in accurate manner.
  • Provide customers the product and service consultations, specifications, terms and conditions.
  • Act as a focal point to refer customers to related teams of the bank product for further crossselling and achieve sales target.
  • Complete call logs and prepare call reports on the timely manner.
  • Contact businesses or private individuals by phone to survey about the service provided by DGB Bank.
  • Keep up to date with DGB’s products to ensure superior product knowledge.
  • Handle tasks assigned by Manager.
Requirements
  • Bachelor’s degree in Professional Communication, Finance and Banking, Accounting or any relevant field.
  • At least one year of working experiences in relevant field.
  • Ability to use and communicate via social medias with professional writing style.
  • Good listening, sales, customer services, communication, negotiation, problem solving, teamwork and interpersonal skills.
  • Excellent product knowledge of financial services.
  • Practical knowledge of banking operations, rules and regulations, and operational risks.
  • Good flexibility, critical thinking and relationship management skills.
  • Ability to use and communicate in both Khmer and English (Korean is a plus).
  • Microsoft Office and Bank’s software.
  • Strong dedication to accuracy and efficiency
 

Senior Relationship Officer

  • Category: Banking / Finance, Exec. / Management
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Remunerations:

Competitive salary with benefit packages, including two months’ bonus of basic salary, lunch allowance, insurance, uniform, etc

Duties
  • Promoting the products and services of the bank to clients and public
  • Collecting all client’s required documents for each product’s application including loan and deposit to ensure their eligibility for each type of products
  • Communicating with clients to ensure their application is smoothly processed. Preparing clients’ application for getting approval
  • Achieving monthly plan on each assigned product.
  • Handling the daily activity and other tasks after completing clients ‘application. Providing good service and communication with the potential and existing clients
  • Handling clients’ issues relating to the bank products and take a prompt action to solve the problem Handling other tasks assigned by Manager.
Requirements
  • Minimum two-year experience with banks or MFIs. Friendly, smile and professional sound
  • Flexibility and self-confident Be able to work under pressure
  • Honesty, Commitment and hard work Good communicate skills
 

How to Apply

How to apply:

CV with self-introduction letter to the address provided in the contact detail.

Only short-listed candidates will be invited for interview.

Remunerations:

Competitive salary with benefit packages, including two months’ bonus of basic salary, lunch allowance, insurance, uniform, etc.

 

Contact Details

Office Address
  •  Nº 689B, Kampucheakrom Blvd, Sangkat Tuek L'ak Ti Muoy, Khan Tuol Kouk, Phnom Penh, Cambodia
 
Contact Name
  •  DGB Bank PLC.
 
Phone
 
Email
 
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