Amret is a leading microfinance institution established in 1991 that contributes to the economic and Social Development of Cambodia by providing a wide range of financial services to meet the needs of the large targeted customers.
Amret has strong commitment and long-term business strategies to be a leading financial institution in the market by deploying ambitious digital strategies. Amret has 158 branches, located in 25 cities and provinces in Cambodia, and successfully serves 506,000 clients with around 4,600 highly dedicated employees.
Amret belongs to the Advans group . As at end December 2019, the group served more than 1,000,000 clients and employed more than 7,600 staff. It has expanded its operations in nine countries such as Cambodia, Cameroon, Ivory Coast, Democratic Republic of Congo, Ghana, Myanmar, Nigeria, Pakistan, and Tunisia
- Category:
Exec. / Management, Computer - General, Computer - Networking, Computer - Programming
-
Type :
Job Opportunity
- Location:
Phnom Penh
- Schedule: Full-time
- Salary:
N/A
Report: Manager, Application Management
Location: Head Office
Introduction:
To manage and drive Digital Channel Application (ATM, Mobile Banking, MFS, E-Wallet, Bill Payment, ...) operations, support. She/he is responsible to work with Supervisor and Manager to ensure operational, performance, reliability of services are excellence through consistent and effective services delivery and continuous improvement.
- Implements and reports on production systems and service operations (Mobile Banking, Mobile Financial Services [MFS], ATM Switch, related reporting system), processes and procedures, problems, incidents and escalation management, adhering to information security and ITIL standards to offer proactive, secure and high-quality services;
- Monitors services, MFS, ATM Switch and reporting system KPIs, and reports on exceptions and corrective actions initiated;
- Troubleshoots problems and proposes solutions for issues related to production systems, validate with respective manager before applying the validated solution;
- Provide 2nd level technical support and collaboration with 3rd level support to MFS, ATM Switch and reporting system and interface with TEMENOS for vendor support to resolve issues based on agreed internal and external SLAs.
Requirements
- Degree in Computer Science, Information Technology or other related fields;
- Minimum 01 years of work experience in IT Operation or Support and other relevant works;
- Good knowledge of computer applications in Unix Commands and MS such as words, excel; power point;
- Demonstrates working experience in T24 and Core Banking System is preferable;
- Good analytic, communications and interpersonal skills;
- Good verbal and written communication in both Khmer and English.
- Category:
Exec. / Management, Computer - General, Computer - Networking, Computer - Programming
-
Type :
Job Opportunity
- Location:
Phnom Penh
- Schedule: Full-time
- Salary:
N/A
Report to: Manager, Database Administrator
Location: Head Office
Introduction:
To administer and support all relational databases (Ms. SQL Server and Oracle), data protection, backup and recovery, troubleshooting any problem, monitoring and tuning-up database.
- Provide Ms. SQL server and Oracle database services to users like Start/Stop and monitor database services for 24/7 service running in DC and replication or active for database recovery at DR site, Restore and Backup data for user request environments.
- Support IT Operation for problem troubleshooting the root cause when thing goes wrong during daytime and Core Banking System Close of Business (COB) process by database service.
- Ensuring of no unauthorized user access to databases by Creating, Deleting, Granting and Revoking of database user privilege, Regular Maintain and review user matrix of databases with sign-off.
- Data consistency check, test and deploy the updated security patches.
- Performance analysis including system resource management, indexing, configurations, and tuning-up.
- Request support from vendors to get solution, recommendation for the best performance and stabilization CBS and other databases running.
- Regular archive history data, resize database, monitoring database services, log files, storage size, and other routine works of Oracle and Ms. SQL Server.
- Trace and report the statistic increase of Oracle database, storage capacity planning to support data growth in 3 to 5 years, and provide storage hardware sizing for budgeting.
- Daily review backup and restore database and allocate to the defined places.
- Mastering on the database upgrade and data migration projects.
- Involving in the application projects to support the database setup, configurations, user creations
- Be able to setup Ms. SQL Server and Oracle 12c clustering and disaster recovery active - active or active standby as preferable.
- Develop, document and implement T24 backup, restoration and recovery procedures and processes, ensuring proper scheduling, verification, cycles, media, retention, log, copies and storage have been applied.
Requirements
- Bachelor’s degree in Information Technology or Computer Science or related fields
- Minimum 2 years experiences in database design, scripting programming and administrator supporting sophisticated critical environments
- Experience in T24 database system administration, enterprise consoles, scheduling tools, JBASE
- Knowledgeable in Microsoft SQL Server 2008 R2, Oracle Database 11c or later version
- Good verbal and written communication in both Khmer and English.
- Category:
Computer - General, Computer - Networking, Computer - Programming, Exec. / Management
-
Type :
Job Opportunity
- Location:
Phnom Penh
- Schedule: Full-time
- Salary:
N/A
Report to: Senior Manager, Core Banking System and Digital Channels
Location: Head Office
Introduction:
To prepare technical specification documents, modify, configure, develop, and technically test applications and interfaces interacting with the Core Banking System according to agreed requirements and specifications.
- Translate business requirements to technical documents in accordance with agreed templates;
- Take ownership to ensure high quality and timely delivery of multiple configuration, customization and developments in accordance with related development plans;
- Participate in project implementation assigned by Manager;
- Test software to ensure the code is correct and fix (debugging) errors where they occur; rerun and recheck the program until it produces the correct results;
- Recommend improvements to existing core banking system technical and business processes in order to meet requirements;
- Develop customizations and interfaces in the Core Banking System in conformance with development standards;
- Work with simplification and data teams to enhance end user experience and client insights;
- Collaborate closely with the quality assurance team to ensure the work before moving to user acceptance test;
- Participate in the designing and planning the projects in conjunction with the external partners, other IT, and business users.
- Make sure the long-term solutions are provided within the SLA on the Core Banking System;
- Develop, implement and document systems in internal methodology, processes and procedures for software development adhering to ISO & SDLC standards.
Requirements
- Degree in Information Technology, Computer Science, or related fields;
- Minimum 2-year experience in IT programming and preferably in Banking or Microfinance industry;
- Experience in T24 configuration, development experience and third-party interfacing are preferable;
- Knowledge in Web based application development, Java, C#, ASP.NET, SQL Reporting Development, Windows, Linux operating system and strong in MS SQL Server or Oracle database development;
- High commitment and able to work under pressure;
- Good verbal and written communication in both Khmer and English.
