Senior Unit Manager, Acquiring Management (1 Position)
Position Summary Expectations - Duties, Responsibilities
Report to : VP & Head of Card and e-Payment Department
Working Office : Head Office, Phnom Penh
- Manage procedure, ATM and Merchant for profitability and growth covering on these e channel.
- Developing strategy for ATM and merchant acceptance, and management.
- Liaise with international payment companies to explore the new card products and services to feed the market need to increase the non-interest income to the bank.
- Work with sales and marketing team on sale target and marketing related activities including campaign and promotional for increasing the number of transactions, number of ATM and Merchant Acceptance.
- Manage service standard of ATM and merchant acceptance, customer feedback and issues relating to these e channel.
- Development and enhancement projects including project planning, business requirement, and user acceptance test.
- Conduct data analytic to improve overall acquiring business, including merchant acquisition, ATM relocation, transaction, event trigger offering.
- Develop value proposition for various customer segments and provide recommendation on product offering for enhancement and development.
- Own the responsible for all compliance related to scheme card rule & procedure
- Perform other tasks as assigned by supervisor.
- At least 3-year experience in Card & e-Payment performance management and project management at banks and MFIs.
- Good sales and marketing skills, using data for marketing program and campaign design.
- Bachelor degree in sales, marketing, banking & finance.
- Be able to communicate in English language, good presentation skill and Influencing and negotiation skills is a plus.
- Good proficiency in MS. Office including MS. Excel and MS. PowerPoint.
- Good integrity, positive attitude, helpful, high commitment, competence and motivation.
- Be available to travel to rural areas.
Senior Unit Manager, Issuing Management (1 Position)
Position Summary Expectations - Duties, Responsibilities
Report to : VP & Head of Card and e-Payment Department
Working Office : Head Office, Phnom Penh
- Manage procedure, Card & e-Payment product profitability and growth covering ATM Card and Scheme Card.
- Develop strategy for Card acquisition and management.
- Liaise with international payment companies to explore the new card products and services to feed the market need to increase the non-interest income to the bank
- Work with sales and marketing team on sale target and marketing related activities including campaign and promotional for Card related.
- Manage service standard of Card and e-Payment, customer feedback/experience and issues relating to Card and e-Payment product, development, enhancement projects including project planning, business requirement, and user acceptance test.
- Conduct data analytic to improve overall card business, including card acquisition, transaction, event trigger offering.
- Develop the necessary material and provide training/refreshment to branches and other related departments existing/new Card and e-Payment products/services.
- Develop value proposition for various customer segments and provide recommendation on product offering for enhancement and development.
- Own the responsible for all compliance related to scheme card rule & procedure.
- Perform other tasks as assigned by supervisor.
- At least 3-year experience in Card & e-Payment performance management and project management at banks and MFIs.
- Good sales and marketing skills, using data for marketing program and campaign design.
- Bachelor degree in sales, marketing, banking & finance.
- Be able to communicate in English language, good presentation skill and Influencing and negotiation skills is a plus.
- Good proficiency in MS. Office including MS. Excel and MS. PowerPoint.
- Good integrity, positive attitude, helpful, high commitment, competence and motivation.
- Be available to travel to rural areas.
Officer, Acquiring Management (2 Positions)
Position Summary Expectations - Duties, Responsibilities
Report to : Senior Unit Manager, Acquiring Management
Working Office : Head Office, Phnom Penh
- Assist supervisor to work with sales, marketing teams to plan sales target and campaigns, provide necessary support to drive growth of card users and transactions.
- Work closely with sale team on merchant recruitment.
- Proactive in monitoring marketing campaigns and promotions and its performance.
- Assist to create and maintain ATM/Merchant penetration, brand awareness and unique positioning in the market.
- Assist in conducting online and offline market, competition research.
- Facilitate communication with merchant and corporate partners.
- Assist in preparing the necessary material and perform other tasks as assigned by supervisor.
- At least 1-year experience in card operation or product development planning and implementation at banks and/or MFIs.
- Good sales and marketing skills monitor marketing program and campaign design.
- Bachelor degree in sales, marketing, business.
- Be able to communicate in English language with basic presentation skill.
- Good in MS. Office including MS. Excel and MS. PowerPoint.
- Good integrity, positive attitude, helpful, high commitment, competence and motivation.
- Be creative and attentive to details.
- Be available to travel to rural areas.
Officer, Issuing Management (2 Positions)
Position Summary Expectations - Duties, Responsibilities
Report to : Senior Unit Manager, Issuing Management
Working Office : Head Office, Phnom Penh
- Assist supervisor to work with sales and marketing teams to plan sales target and campaigns, provide necessary support to drive growth of card users and transactions.
- Be proactive in monitoring marketing campaigns, promotions and its performance.
- Assist to create and maintain card penetration, brand awareness and unique positioning in the market.
- Assist in conducting online, offline market and competition research and enhance features of card and e-Payment channel as well as corporate partnership opportunities.
- Facilitate communication with corporate partners.
- Assist in preparing the necessary material.
- Perform other tasks as assigned by supervisor.
- At least 1-year experience in card operation or product development planning and implementation at banks and/or MFIs.
- Good sales and marketing skills monitor marketing program and campaign design.
- Bachelor degree in sales, marketing, business.
- Be able to communicate in English language with basic presentation skill.
- Good in MS. Office including MS. Excel and MS. PowerPoint.
- Good integrity, positive attitude, helpful, high commitment, competence and motivation.
- Be creative and attentive to details.
- Be available to travel to rural areas.
