Supervisor & Captain
Expectations - Duties, Responsibilities
- Responsibilities include, day to operation, training and on-going development of team members.
- Monitors food & beverage services and quality on a regular basis to maintain key quality standards
- Utilize leadership skills and motivation to maximize employee productivity and satisfaction
- Selects and develops strategies to improve guest service, productivity and efficiency.
- Identifies training needs and ensures staff receives training, including daily skills training to provide consistent, knowledgeable, and reliable service.
- Proficient in Duty Management Shifts
- Understand and able to manage the operation procedure including the front line service and able to assist the F&B Manager
- Marketing and other promotion
- Selects and develops strategies to improve guest service, productivity and efficiency.
- F&B management experience in Fast food/hospitality/restaurant or bakery at least 1-2 years
- Good command of spoken and written in English.
- Excellent computer skills and proficient in Ms. Office, outlook and Internet Email, POS system
- Proven records of knowledge in the areas of food hygiene, food handling and other F& B related health and safety requirements
- Experience of leading and motivating a team
- Ability to handle the multiple tasks and reach the tight time frame
- Excellent planning, control skills, problem solving skills and interpersonal skills
- Able to work under pressure and long hours when required
Assistant Operations Manager
Position Summary Expectations - Duties, Responsibilities
The Operations Manager will oversee all the day-to-day food and beverage operations of multiple outlets. This position is responsible for purchasing, physical maintenance, scheduling, finance, and marketing in collaboration with each department.
Reports To: Company Director, CEO or GM
- Responsible for the day-to-day success of the operations of all outlets or brands assigned to.
- Hires, schedules, supervise trains and coordinate the work of Food & Beverage (F&B) with HR department.
- Ensures production controls are in place to safeguard product inventory and quality controls.
- Controls and analyses departmental cost on an ongoing basis; able to maintain costs within budget. costs such as food & beverage costs, payroll, supplies, utilities and purchases
- Develops initiatives to build sales, profitability and guest counts
- Develops operational procedures suitable for the operations.
- Maintains and implements standards of quality in all food and beverage service operations, oversees receipt, storage and handling of products for quality and standard
- Utilizes leadership skills and motivation to maximize employee productivity
- Ensures that the restaurant operates efficiently and effectively within the brand’s operational guidelines.
- Lead as Example to all store managers, supervisors and staff under his department.
- Conducts weekly and monthly meetings with all outlet managers and supervisors.
- Conducts Operations Audit, Assessments, and present action plan to rectify any substandard practice by each outlet.
- Performs other duties as assigned
- F&B management experience in Fast food or bakery Restaurant at least 3 years
- Knowledge and understanding of food and beverage organization, goals, objectives, policies and procedures
- Knowledge of basic kitchen practices, protocols and procedures
- Excellent planning, control skills, problem solving skills and interpersonal skills
- Knowledge of profit and loss (P&L) statements
- Proficiency in Microsoft Word, Excel, Outlook, and Point of Sale (POS) systems
- Possess self-motivational skills and hands-on management approach
- Possess impeccable service standards and attention to detail
- Possess strong skills in organization and efficiency
- Possess experience in managing multi-unit food service facilities
- Ability to work a flexible schedule to include evening and weekend assignments
- Ability to work in pressure working environment
- Ability to maintain time management and operations focus
Accountant
Expectations - Duties, Responsibilities
- Handle full set of accounts, Tax processing, petty cash and cash flow
- Ensure timely and accurate monthly and year-end closing and reporting
- Managing the day-to-day operation of the accounts payable functions and expenses analysis and managing payment processing matters
- Perform journal entries and reconciliations for accounts closing
- Inventory auditing once a month
- Administer the assistant accountants to allocate jobs
- Submission of tax
- Liaise with banks and participate in audit procedures
- Other adhoc duties as assigned
- Candidate must possess at least a Diploma/degree in Accountancy.
- At least 2 years of working experience in the related field is required
- Proficient in MS Office applications and accounting system Quickbook
- Independent, mature with excellent communication and teamwork
- Meticulous with an aptitude for figures and able to multi-task effectively
- Strong problem-solving skills
- Female preferred
Stock Delivery
Expectations - Duties, Responsibilities
- Arrange the goods as and when required, prepare the delivery efficiently and in timely manner.
- Assist to manager in logistics
- Able to comply with road safety and deliver goods on time.
- Able to drive delivery Motor Tuk Tuk and Motor bikes.
- Candidate must have proper driving license.
- Reliable, Responsible and Punctual.
