Human Resource and Administration Supervisor
Position Circumstances
- Career Category: Exec. / Management, Law, Business Administration, HR
- Schedule:Full-time
- Salary: Negotiable
BOUT THE ROLE:The Human Resource and Administration Supervisor will effectively lead and supervise the compensation and Benefits (C&B), Labor Compliances, and Administrations services efficiency to support HRA department to be an employer of choice in the ASEAN region by embracing the international standards and growing highly effective human resources through productivity, innovation, integrity, and exceptional experience to all stakeholders, especially our employees, aligns with KOFI vision, mission, and core values:
Level: Supervisor (S1), Management Team (MTs) member
Report To: Head of Human Resource and Administration (HHRA)
Supervision Compensation and Benefits, Administration Services, and Compliances ect
Department Human Resource and Administration (HRAD)
Location Base Head Office, Phnom Penh, some time travel to support provinces if necessity.
Schedule Monday-Saturday Morning
SUCCESSFUL PROBATION KPI
- 100% satisfactory completed induction related SOPs, systems, and products knowledge;
- 90% satisfactory HR & Admin service delivery to employees;
- 90% delivered agree initiative projects;
- Other
ANNUAL KPI
- 15-30% improved HR & Admin productivity (effectiveness and efficiency);
- 90% satisfactory HR & Admin service delivery to employees;
- 90% delivered agree initiative projects;
- 85-90% professional development competency rate;
- 100% labor compliance;
- Other.
Duties & Responsibilities:
- Ensure Compensation and Benefits (C&B) highly effective functioning:
- Assess and monitor market up to date to well understand the C&B competitive advantages;
- Design and propose attractive C&B structures, policies and procedures;
- Track and record employees C&B orderly;
- Prepare and process monthly payroll including NSSF and salary tax accurately and timely etc.
- Excellence administration services delivered:
- Prepare human resource and administrations budgeting;
- Process human resource and administrations expenses;
- Tract human resource and administration expense including occupancy and office supply orderly;
- Review and track preferred human resource and administration suppliers list proactively;
- Control canteen menus and quality upgrade;
- Control cleaning programming and cleaning standardizations as well initiatives;
- Control stationary inventory, working stations, and environments for more modernization and friendlier;
- Control nurse, health, safety, and security services effectiveness;
- Provide admiration services supporting to HRA meetings, trainings, and events efficiently;
- Deliver administration service support all business requirement professionally ect
- Assure human resource labor and administrations professionally complied with relevant regulatory:
- Monitor regulatory updates impacting to human resource and administration functions in order to proactively control the internal prepares orderly and effectively;
- Response effectively to the regulatory requirements with higher level of professionalism and integrity;
- Process staff declaration in and out, employment books, work permits, enterprise and marks registrations, and self-inspections appropriately;
- Work with relevant regulators and local authorities to strengthen legal compliance and liaisons;
- Work with company legal services teams to ensure that human resource admirations are legal and less risk ect
- Professional Development and Team Coaching-Mentoring:
- Admonitor HRMIS, staff profile record, company documentations, folders, DMS, telegram group;
- Review and update administrative services and C&B related policy and procedure;
- Conduct inspection and internal audit on HR administration to ensure the policies effectively implemented;
- Reinforce 5S champions, process improvement culture, and contingency planning;
- Review team IDP, and provide ongoing staff HRA service orientations, and coaching-mentoring;
- Other assigned projects or tasks from supervisor and as business needed etc.
Benefits:
- Seniority pay
- Yearly bonus
- Free lunch and coffee
- NSSF
- Professional Training
- Annual salary increment
- Annual Staff Party
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in HRM, Public Administration, Law, Account-Finance, or Business Administration related degree
Work History:
- Experienced C&B, Labor Law Compliances, and Administration services management for 5 years
Skills & Knowledge:
General & Technical Skills
- Excellence organizing, administrations, process improvement, budget control, problem solving, and effectively communication;
- Excellence English-Khmer written, Ms. Office word, advance excel, PowerPoints, internet, AI, e-mail, and HRMIS;
- Proven leadership toward KOFI mission, vision, and core values including productivity, innovation, professionalism, integrity and customer satisfaction) etc.
Brand Strategist
Position Circumstances
- Career Category: Business Administration, Sales / Marketing, Communications
- Schedule:Full-time
- Salary: Negotiable
Job Purpose: Lead brand-building initiatives to enhance reputation, visibility, and trust. Ensure consistent brand execution across all channels while supporting strategic campaigns and public engagement.
Duties & Responsibilities:
- Strategic Messaging & Positioning
- Craft brand messaging aligned with company vision and trends
- Ensure consistent tone across all channels
- Develop launches new product to market
- Media Relations & Public Perception
- Coordinate media outreach and press releases
- Monitor sentiment and manage brand-related inquiries
- Build excellence relationships with media and influencers
- Brand Identity & Consistency
- Oversee brand visuals and language across platforms
- Enforce brand guidelines internally and externally
- Crisis Communication
- Develop and execute crisis response plans
- Manage sensitive communications
- Support reputation recovery with strategic messaging
- Cross-functional Collaboration
- Work with PR, Campaign, Content, and UGC teams
- Guide brand integration across all marketing initiatives
- Align brand efforts with business goals
Benefits:
- Seniority pay
- Yearly bonus
- Free lunch and coffee
- NSSF
- Professional Training
- Annual salary increment
- Annual Staff Party
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Fluent
Qualifications:
- Bachelor's Degree in Marketing, Communications, or related field
Work History:
- Branding, PR, or marketing roles for 5 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Strong communication skills in Khmer and English
- Strategic mindset with hands-on execution ability
Mechanical Specialist
Position Circumstances
- Career Category: Engineer - Electrical, Mechanics
- Schedule:Full-time
- Salary: Negotiable
As a Mechanical Specialist will be responsible for troubleshooting, maintaining, and repairing various types of mechanical equipment and systems. You will need to have a strong understanding of mechanical systems and the ability to problem-solve complex mechanical issues.
Duties & Responsibilities:
- Inspect mechanical systems, equipment, and components to identify hazards, defects, and the need for adjustment or repair.
- Perform routine preventive maintenance to ensure that machines continue to run smoothly, building systems operate efficiently, and the physical condition of buildings does not deteriorate.
- Troubleshoot, repair and replace parts for production and manufacturing machinery.
- Ensure compliance with safety procedures and maintain clean and orderly work areas.
- Read and interpret equipment manuals and work orders to perform required maintenance and service.
- Diagnose mechanical problems and determine how to correct them, checking blueprints, repair manuals, and parts catalogs as necessary.
- Monitor and analyze mechanical devices for problems and take corrective action when necessary.
- Document type and cost of maintenance or repair work.
- Communicate mechanical issues to the team and managers to prevent future malfunctions
- Perform detailed documentation to track all machine tests, repairs and maintenance conducted
- Servicing and repairing mechanical equipment, machinery and components
- Other tasks as assigned or required.
Benefits:
- Seniority pay
- Yearly bonus
- Free lunch and coffee
- NSSF
- Professional Training
- Annual salary increment
- Annual Staff Party
Expected Profile of Candidates
Skills & Knowledge:
General & Technical Skills
- Proven experience as a maintenance mechanic, technician, or similar role
- Strong knowledge of mechanical components, hydraulics, pneumatics, and, often, electrical systems.
- Ability to read blueprints, schematics, and technical manuals.
- Relevant technical training or certification (e.g., HVAC, millwright) is a plus.
Soft Skills
- Physical stamina to lift heavy equipment and work in, on, and around machinery.
Farm Supervisor
Position Circumstances
- Career Category: Agriculture, Agriculture - Agronomy
- Schedule:Full-time
- Salary: Negotiable
Level: S1
Report To: MDK Operations Manager
Department: Mondulkiri Farm (MDK)
Schedule Monday-Saturday morning
The goal of the position is to lead and supervise a sustainable coffee farming success by assuring farming system models/projects are designed, planned and managed effectively and being a representation of farm management to lead team members at the farm level to work with relevant stakeholders internally and externally including partners, project participants, and local authorities with the high level of professionalism etc.
Duties & Responsibilities:
- Supervise farm Operational effectively:
- Plan and manage all farming activities including planting, pruning, harvesting, and processing coffee.
- Implement best practices for crop management, including pest control, irrigation, Solar and fertilization.
- Ensure proper maintenance of farm equipment and machinery.
- Lead staff supervision and training:
- Hire, train, and manage a team of farm workers, ensuring productivity and adherence to safety protocols.
- Monitor staff performance, providing feedback and ensuring team collaboration.
- Assure quality control at high level of standard:
- Monitor the quality of coffee at every stage, from cultivation to post-harvest processing.
- Ensure compliance with international coffee quality standards and certifications (Fair Trade, Organic, etc.).
- Ensure efficient budget and resource management:
- Develop and manage farm budgets, ensuring cost-effective operations.
- Oversee the procurement of necessary inputs such as seeds, fertilizers, and machinery.
- Manage farm inventories and supplies.
- Promote sustainability and Environmental Stewardship:
- Implement sustainable farming practices that promote soil health, biodiversity, and water conservation.
- Ensure the farm meets environmental regulations and aims for sustainability certifications where applicable.
- Data Analysis and Reporting:
- Keep detailed records of farm activities, production yields, and labor costs.
- Analyze data to improve productivity and farm profitability.
- Report on farm performance to senior management or stakeholders.
- Community and Stakeholder Relations:
- Maintain good relationships with local communities, buyers, and other stakeholders.
- Participate in coffee fairs, auctions, and industry events to promote farm products.
- Other task/projects assigned by supervisors:
Benefits:
- Seniority pay
- Yearly bonus
- Free lunch and coffee
- NSSF
- Professional Training
- Annual salary increment
- Annual Staff Party
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Agronomy or Agriculture related
Work History:
- Experienced farm management, coffee is advantages for 5 years
Skills & Knowledge:
General & Technical Skills
- Strong agriculture project management, value chain development, and contract framings
- Excellent leadership and management skills, Ms. Office, and Excellent English written-spoken
- Commitment to KOFI mission, vision, and core values including productivity, innovation, professionalism, integrity and customer satisfaction) etc.
Sales Executive
Position Circumstances
- Career Category: Sales / Marketing, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Level: E1
Report To: Sales Supervisor (SS)
Department: HORECS
Schedule Monday-Saturday morning
PURPOSE: Sales executive at KOFI is responsible for prospecting and acquiring new clients, building and maintaining relationships with existing customers, and achieving sales targets. Key responsibilities involve presenting and selling products/services, negotiating contracts, and managing customer accounts, often using a CRM system to track activities and performance. They also conduct market research, collaborate with other teams, and represent the company at events.
Duties & Responsibilities:
- Client acquisition and management: Identify new business opportunities, build relationships with new and existing clients, and manage accounts to ensure satisfaction and retention.
- Sales and negotiation: Present products/services, develop tailored proposals, negotiate contracts, and close sales deals.
- Target achievement: Develop and execute sales strategies to meet or exceed monthly, quarterly, and annual sales targets.
- Market analysis: Conduct market research to understand industry trends, customer needs, and competitor activities, and provide feedback to sales and marketing teams.
- Customer service: Act as the primary point of contact for clients, address inquiries, and provide ongoing support.
- Administrative tasks: Prepare and deliver presentations, maintain accurate records of sales activities and customer interactions, and use CRM systems to track progress.
- Collaboration: Work with the sales team to achieve collective goals and share best practices.
- Event participation: Represent the company and generate leads at trade shows, exhibitions, and other industry events.
Expected Profile of Candidates
Languages:
- Khmer
- English
Skills & Knowledge:
General & Technical Skills
- Relevant experience in FMCG or a fast-moving industry: Nutrition, Foods & Non-Foods.
- Strong communication and negotiation skill and selling skill.
- Can use Ms., Office.
- Passion for sales and customer success.
- English and Khmer are mandatory.
Soft Skills
- Proactive and adaptable mindset.
Senior Marketing Communication
Position Circumstances
- Career Category: Exec. / Management, Sales / Marketing, Business Administration, Communications
- Schedule:Full-time
- Salary: Negotiable
Department: Marketing
Job purpose:
The KOONA SENIOR MARCOM is responsible for driving brand awareness, engagement, and loyalty. This role will play a pivotal part in executing and overseeing brand marketing initiatives, content plan, brand guidelines, campaign plan, particularly focusing on brand activity online and off line, workshops, and brand collaborations with partner.
Duties & Responsibilities:
- Event Planning and Execution:
- Conceptualize, plan, and execute engaging events and workshops that align with the KOONA, DELONGHI, KUVINGS brand identity and target audience.
- Coordinate with internal and external printer to ensure successful event execution, including venue selection, logistics, and budget management.
- Manage event budgets and optimize marketing spend.
- Lead and execute B2C marketing communication strategies to increase brand awareness, customer engagement, and sales performance.
- Brand Collaborations:
- Identify and establish strategic partnerships with complementary brands and influencers to enhance brand visibility and reach.
- Negotiate and manage collaboration agreements, ensuring that they are mutually beneficial and align with brand objectives.
- Oversee the implementation of collaborative marketing campaigns and activations.
- Campaign Activities:
- Develop and implement innovative marketing campaigns to support brand objectives and drive consumer engagement.
- Monitor campaign performance and make necessary adjustments to optimize results.
- Collaborate with the marketing team to ensure consistent messaging and branding across all channels.
- Develop store activity and promotion plan every month.
- Brand Advocacy:
- Oversee content creation, social media communication, PR activities, and influencer collaborations to enhance brand visibility.
- Engage with the target audience through social media and other digital channels to build brand loyalty and positive sentiment.
- Branding guideline:
- Ensure all marketing materials and communications reflect brand guidelines and company standards. Working with Brand oversee (Yearly Plan, MKT Plan, Budget plan)
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Good
Qualifications:
- Bachelor's Degree in Marketing, Business Administration, or a related field
Work History:
- Experience in brand management or marketing for 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Strong understanding of the Cambodian market and consumer trends.
- Excellent project management skills and ability to work under pressure.
- Proficiency in relevant marketing tools and software CRM , Trello, Ai
- Experience in the electronics industry is preferred.
- Knowledge of event planning and management best practices.
- Fluency in Khmer and English is essential.
- Strong communication skills, both verbal and written.
- Customer relationship management expertise.
- Campaign analysis and evaluation capabilities.
- Advanced proficiency in Microsoft Office Suite.
- Basic understanding of digital marketing channels.
Soft Skills
- Creative thinking and problem-solving abilities.
- Strong interpersonal and communication skills.
