Information Officer
Position Circumstances
- Career Category: Business Administration, Communications
- Schedule:Full-time
- Salary: Negotiable
The Information Officer is responsible for managing the flow of accurate, timely, and engaging information to internal and external stakeholders of the University of Puthisastra. The role is responsible for managing communication and interactions with prospective and current students, parents, and visitors. This role plays a key part in delivering a positive customer experience, responding to inquiries, guiding students through the enrollment process, and supporting marketing and outreach efforts to strengthen the University’s engagement and brand reputation.
Career Growth/Opportunities:
- Promotion to Senior Customer Relation Officer or Student Recruitment Officer
- Career advancement in student services, admissions, or marketing
- Training opportunities in customer engagement, communications, and public speaking
Duties & Responsibilities:
- Inquiry Management & Customer Service
- Serve as the first point of contact for prospective students and the general public.
- Respond promptly and professionally to walk-in, phone, email, and social media inquiries.
- Provide accurate and clear information about programs, admissions, scholarships, and campus services.
- Record inquiries and maintain an updated customer interaction database.
- Internal & External Communication
- Draft, edit, and disseminate internal announcements, press releases, speeches, and public statements.
- Coordinate and gather inputs from faculties, departments, and student groups for key messaging.
- Monitor media channels and share relevant updates with the university community.
- Work closely with the Marketing team to ensure consistent messaging across platforms.
- Provide input for FAQs, customer scripts, and marketing materials based on real inquiries.
- Share insights and feedback from students to improve communication strategies.
- Information Management & Report
- Maintain accurate records of customer interactions, inquiries, and feedback.
- Prepare weekly and monthly reports on customer service activity and lead status.
- Assist in updating contact information and ensuring proper documentation of student interactions.
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Fluent
Qualifications:
- Bachelor's Degree in Communication, Business, Public Relations, or a related field.
Skills & Knowledge:
General & Technical Skills
- 1–2 years of experience in customer service, sales, or student support preferred.
- Recent graduates with strong communication skills and customer-facing experience are encouraged to apply.
- Basic computer skills (MS Office, Google Workspace); familiarity with CRM tools is a plus.
- Artificial Intelligence Knowledge
Soft Skills
- Strong interpersonal and communication skills in both Khmer and English.
- Friendly, patient, and professional approach to dealing with diverse individuals.
- Confident telephone manner and written response skills.
- Ability to multitask and stay organized in a fast-paced environment.
- Team-oriented with a proactive and service-driven mindset.
Blended Learning Coordinator
Position Circumstances
- Career Category: Educate/Train/Teaching
- Schedule:Full-time
- Salary: Negotiable
THE DEPARTMENT
We are working to empower students to take more control of their education. For our Health Sciences and ICT students, this means access to virtual labs, digital case studies, interactive tutorials, and collaborative group work that can happen anytime, anywhere. The department supports these approaches, and researches, tests and integrates learning technologies within UPOP to provide curriculum leadership and support classroom teaching.
Note: While the Blended Learning Office is currently part of a broader re-imagining of UP’s learning and teaching support areas, the key focus of this role will remain unchanged.
YOUR NEXT CAREER OPPORTUNITY
NOTE: If you can demonstrate a positive attitude, and both an aptitude for and commitment to learning new skills, you should submit an application for this role, even in the absence of the preferred criteria.
As a Blended Learning Coordinator, you will have a hands-on production role, and both provide pedagogical advice and technical support. You will play a central role in enhancing the quality of learning and teaching across the University. Working collaboratively with academic staff, instructional designers, and IT colleagues, you will support the development of engaging, accessible, and innovative blended learning experiences.
This full-time position is a service-oriented role supporting academic staff and students. It is suited to a motivated professional with a passion for education and a willingness to learn.
Key areas of contribution include:
- Supporting the design and delivery of high-quality blended and online learning experiences
- Assisting academic staff to integrate effective pedagogical practices and digital tools
- Contributing to faculty development programs related to blended, hybrid, and flipped learning
- Enhancing the effective use of the University’s LMS (UPOP/Moodle)
Duties & Responsibilities:
- Educational Design and Development
- Design and develop engaging, accessible, and pedagogically sound online learning materials.
- Collaborate with academic staff to enhance course design and assessment practices.
- Support the implementation of blended, hybrid, and flipped learning models.
- Contribute to the evaluation and improvement of digital learning resources.
- LMS and Educational Technology Support
- Provide support for the effective use of the LMS and integrated educational technologies.
- Troubleshoot course-related technical issues in collaboration with IT.
- Develop user guides, templates, and exemplars to support best practice.
- Faculty Development and Training
- Assist in the development and delivery of professional development workshops.
- Support staff to build capability in blended learning, digital pedagogy, and emerging technologies (including AI applications in education).
- Promote best practices in adult learning and student engagement.
- Research and Continuous Improvement
- Stay current with developments in instructional design and educational technology.
- Contribute to innovation projects and pilot initiatives.
- Support evaluation processes to improve teaching quality and student outcomes.
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Fluent
Qualifications:
- Bachelor's Degree in Education, Education Technology, Instructional Design, or a related field
- Master's Degree is preferred
Skills & Knowledge:
General & Technical Skills
- Experience designing or developing curriculum, and delivering digital learning experiences.
- Previous experience in a higher education setting with a sound understanding of faculty requirements and expectations.
- Familiarity with Learning Management Systems (LMS), including Moodle, or similar platforms.
- Demonstrated proficiency in written and spoken English and Khmer.
- Demonstrated ability to work collaboratively with faculty, staff, and students.
- Familiarity with multimedia development tools.
- Knowledge of open educational resources (OER) and keen interest in contemporary and emerging educational technology trends.
Soft Skills
- Ability to manage multiple projects and meet deadlines.
- Strong organisational and problem-solving skills.
- Demonstrated initiative and willingness to learn.
Pharmacy Rotation Officer
Position Circumstances
- Career Category: Health/Medical
- Schedule:Full-time
- Salary: Negotiable
Ensure clerkship activities in Department of Pharmacy run smoothly and effectively.
Duties & Responsibilities:
- The overall job description below outlines the main areas of responsibilities of the Employee:
- Lead clerkship/internship activities for the Bachelor’s and Master’s programs in the Faculty of Pharmacy.
- Oversee community work programs within the Faculty of Pharmacy.
- Provide clinical skills training to all students and staff in the Faculty of Pharmacy.
- Enhance the quality of clerkship/internship activities and their evaluations.
- Propose Memorandums of Understanding (MoUs) with clerkship sites.
- Maintain effective communication with clerkship sites.
- Develop budget plans and action plans for clerkship activities.
- Monitor and conduct spot checks on student attendance and clinical clerkship performance.
- Update each student’s logbook and validate their performance.
- Evaluate clerkship activities from various clerkship sites.
- Address issues or complaints from students and clerkship sites.
- Conduct orientation for students and new employees regarding clerkship programs.
- Coordinate clinical training to preceptors at various institutions.
- Identify and address gaps in clerkship activities.
- Report on clinical clerkship activities to supervisors.
Expected Profile of Candidates
Languages:
- Khmer - Good
- English - Good
Qualifications:
- Bachelor's Degree in Pharmacy or Health Related Sciences
Work History:
- Experience in pharmacy education for 1 year
Skills & Knowledge:
General & Technical Skills
- Strong computer skills: Microsoft word, Excel.
Soft Skills
- Ability to speak and write English
- Strong communication skills
- Strong Leadership and coordinating skills
- Good attitude and behaviour
- Ability to work under pressure
Clinical Nursing Lecturer
Position Circumstances
- Career Category: Educate/Train/Teaching, Health/Medical
- Schedule:Full-time
- Salary: Negotiable
Position Summary:
- Provide high‐quality, evidence‐based, student‐centered, theoretical and practical education in accordance with MOH nursing curriculum requirements to ensure that UP nursing graduates practice as competent, compassionate, and safe nursing professionals.
- Build and maintain relationships and networks with hospitals/ health centers/community to further develop quality student practicum.
Duties & Responsibilities:
- The overall job description below outlines the main areas of responsibilities of the Employee:
- Plan and teach courses (theory and practice) and develop course outlines ensuring they are evidence based, continually updated and linked in with other relevant courses and will develop higher levels of learning of students.
- Coordinate community practicum across the programs according to MOH curriculum guidelines.
- Work closely with clinical team in planning clinical monitoring of students in practicum to ensure students receive regular clinical follow up.
- Assist in process of allocation of students to practicum according to annual practicum schedule.
- Monitor students in practicum, working closely with preceptors and other staff in the hospitals/health centers, ensuring a high level of competency of UP students.
- Work cloely with team members to ensure relevant practicum documentation processes are completed.
- Assist in implementation of TP and other internal student practice requirements according tocurriculum guidelines.
- Actively participate in nursing research activity, be a professional role model for students and undertake professional development appropriate to role.
- Carry out exam and other academic processes required liaising with Academic Affairs and other UP departments as necessary.
- Perform other functions appropriate to the position as may be directed by the HOD ensuring a high standard of communication and reporting.
Expected Profile of Candidates
Languages:
- English - Fluent
Qualifications:
- Bachelor's Degree in Nursing
Work History:
- Teaching experience for 1 year as a minimum
Skills & Knowledge:
General & Technical Skills
- Has completed a MOH OSCE Training of Trainer (TOT) course
- Strong skills in creating an interactive, creative and evidenced based teaching environment for students
- Skills in teaching OSCE procedures
- Ensuring high quality theory and clinical learning across a wide spectrum and diversity of student levels of knowledge and styles of learning.
- Working within the policy and procedural guidelines of hospitals/health clinics when students are doing practicum while upholding standards of clinical practice, professionalism and patient care expected of UP students.
- Building healthy relationships with hospitals/health clinics and other stakeholders in order to ensure quality learning environments for UP students during practicum
Soft Skills
- Strong English language proficiency: reading, written, and spoken
- Strong critical thinking and problem solving skills
- Strong communication skills
- Ability to work independently while also functioning as a member of a team
- Strong computer skills: internet searching, power point, word, excel
- Time management skills
- Commitment and ability to work under pressure
Computer Science Lecturer (Cybersecurity and Network Specialist)
Position Circumstances
- Career Category: Computer - General, Computer - Programming, Educate/Train/Teaching
- Schedule:Full-time
- Salary: N/A
The University is seeking a dedicated and knowledgeable full-time lecturer specializing in Cybersecurity and Computer Networks for the ICT Department. The successful candidate will contribute to teaching, research, and academic development within the department, while supporting the university’s mission to prepare future-ready graduates with strong technology, research, critical thinking, and English skills. This role involves delivering courses, supervising student projects, engaging in scholarly research, and collaborating with industry partners to bridge academic learning with real-world applications.
This role involves:
- Teach courses in Cybersecurity and Computer Networks
- Develop, review, and enhance course syllabi, lesson plans, and assessment tools to ensure alignment with industry standards and accreditation requirements.
- Conduct academic performance assessments, and development of instructional content for course enhancement, curriculum development and updating
- Supervise student’s research projects, internships, and capstone projects.
- Conduct research in relevant academic or professional fields.
- Publish in peer-reviewed journals and present at academic conferences.
- Seek research funding and develop collaborative projects with internal and external partners.
- Support the operation of the ICT Department
- Support in academic operation; academic visiting at industry, lead student to attend hackathon or competition etc.
Interview session noted : Each candidate will have 15 minutes to present:
- Their relevant experiences and projects within their area of specialization.
- Innovative idea as researcher and academic staff for the faculty improvement
Duties & Responsibilities:
- The overall job description below outlines the main areas of responsibilities of the Employee:
- Create pedagogic documents (syllabus, lesson plans, course material, assignment, ect.) for each course taught, and support other lecturers in doing so according to UP established best practices
- Review of other lecturers’ content (courses, assignment, online learning content, ect.) for computer network and cybersecurity related courses
- Participate in curriculum development and updating, suggest areas for improvement (curriculum, learning and teaching…)
- Participate in departmental, faculty, and university meeting, events, seminars, and outreach activities.
- Engage in community outreach, industry collaboration, and professional development activities.
- Conduct the training program/workshop
- Develop new courses (including extracurricular courses)
- Create or support the creation of tools to optimize pedagogy and learning experience
- Being the technological representative and ensuring the smooth running of students’ studies
- Be the contact on‐site for technical questions
- Manage and animate teams of lecturers
- Guide and one on one support for students
- Participate and animate meetings for ICT and other departments when required
- Actively contributing in the program reports for the ACC, HED (Higher Education Department) and internal UP reports
- Support the development of marketing content for the ICT department
- Coordinate field study for academic visiting at industry, hackathon or competition
- Support marketing campaign
- Conduct innovative research and publish academic paper.
- Other task which is assigned by the department and faculty
Expected Profile of Candidates
Qualifications:
- Master's Degree in Computer Science, Cybersecurity, Computer Networks, Information Security or a closely related field with significant teaching, research, and industry experience.
Work History:
- At least of teaching or professional experience in computer network and cybersecurity for 3 years
Skills & Knowledge:
General & Technical Skills
- PhD is an advantage.
- Professional certifications in relevant areas are highly desirable (e.g., CCNA, CCNP, CEH, CISSP, CompTIA Security+, CCNA Security, CyberOps).
- Demonstrated high practical relevance such as Operating System Architecture, OSI Model and TCP/IP Protocol Stack, IP-Based Network Protocols, Distributed Systems, Mobile Communication Networks, Network Analysis and Design, Network Security, Network Programming, CyberOps, Server and Linux administration, and Could Infrastructure and Service.
- Demonstrated industry experience in network administration, cybersecurity operations, or related fields.
- Evidence of scholarly publications, conference presentations, or industry reports in relevant fields.
- Strong knowledge of network protocols, security frameworks, and emerging cybersecurity threats.
- Proficiency in configuring and managing network devices (routers, switches, firewalls).
- Ability to use cybersecurity tools such as Wireshark, Kali Linux, Metasploit, Snort, and SIEM systems.
Soft Skills
- Honesty, Integrity, Enthusiasm, Creativity, and passion for education and enabling learning.
- Strong sense of initiative, dedication, and responsibility
- Good pedagogy, patient and attentive
- Strong analytical and problem-solving skills.
- Commitment to continuous professional development and research.
- Organized, rigorous, reliable
- Excellent communication, presentation, and interpersonal skills.
- Ability to work collaboratively with colleagues and contribute to a positive academic environment.
