Deputy Admin & HR Manager
Position Summary Expectations - Duties, Responsibilities
Department: HR & Administration
Reports to: HR & Admin Manager / Institute Director
Core Functions
- Oversee key HR functions including recruitment, contracts, compliance, onboarding, performance management, payroll, and staff welfare programs.
- Ensure efficient day-to-day office administration, facility maintenance, and logistical coordination across the institute.
- Maintain a safe, clean, and functional working and learning environment.
- Assist in preparing and monitoring the annual HR & Admin departmental budget to forecast expenses and control costs.
- Manage HR initiatives with external stakeholders, including Skill Development Fund (SDF) applications, reporting, and compliance.
- Support business partner development by building relationships with industry, government, and training partners to enhance institutional growth and staff development opportunities.
- Human Resources
- Lead recruitment for teachers and staff: advertise openings, review applications, coordinate interviews, and manage candidate communication.
- Draft and process employment contracts; handle approvals with the Ministry of Labor and Vocational Training (MoLVT).
- Ensure compliance with Cambodian labor laws, MoLVT processes, and institutional HR policies.
- Maintain accurate staff records including attendance, leave, timesheets, and personnel files.
- Administer payroll: verify timesheets, calculate salaries, overtime, and deductions; ensure accurate and timely salary disbursement.
- Manage staff benefits, compensation structures, and NSSF contributions.
- Coordinate and conduct staff performance evaluations.
- Organize onboarding, orientations, and internal training workshops.
- Plan and implement staff welfare and engagement programs.
- Administer SDF-related HR functions, including training nominations, funding applications, and reporting.
- Administration
- Support daily office operations including facilities, office supplies, and logistics.
- Ensure compliance with health and safety standards across the institute.
- Coordinate service providers for cleaning, security, and maintenance.
- Assist in organizing institutional events, meetings, and official functions.
- Business Partner Development
- Build and maintain partnerships with external organizations, businesses, and government bodies.
- Support collaboration with training providers, universities, and industry partners to strengthen academic and vocational programs.
- Assist in negotiating and preparing MoUs, contracts, and agreements with partners.
- Coordinate HR-related aspects of partnerships, including staff training, internships, and joint programs.
- Represent the HR & Admin Department in external meetings, forums, and partner discussions.
- Budget & Reporting
- Support the preparation of the annual HR & Admin budget.
- Monitor HR, payroll, and recruitment expenses to ensure cost efficiency.
- Provide regular reports on staffing, payroll, SDF activities, and partner-related HR initiatives.
- Bachelor’s degree in Human Resource Management, Business Administration, or related field.
- 1–3 years of professional HR experience, preferably in education, TVET, or international organizations.
- Strong knowledge of Cambodian labor law, MoLVT processes, recruitment, payroll, and SDF requirements.
- Experience in HR operations, payroll administration, and SDF compliance.
- Exposure to business partnership development or institutional collaboration is an advantage.
- Excellent organizational, interpersonal, and communication skills.
- Proficiency in MS Office (Word, Excel, PowerPoint); HRIS or payroll software experience preferred.
- High integrity, confidentiality, and attention to detail.
- Ability to work independently and collaboratively in a multicultural environment.
Deputy Recruitment & Admissions Manager
Position Summary Expectations - Duties, Responsibilities
Department: Admissions & Student Services
Reports to: Recruitment & Admissions Manager / Institute Director
Core Functions
- Actively recruit students through consultations, outreach, and follow-up to achieve enrollment targets.
- Support the Manager in student recruitment campaigns and admissions operations.
- Manage day-to-day admissions processes, ensuring efficiency, accuracy, and compliance.
- Develop and maintain relationships with feeder schools, agencies, and community partners.
- Assist in budgeting, reporting, and CRM system management for recruitment and admissions.
- Student Recruitment
- Conduct direct consultations with students and parents, providing accurate program and admission information.
- Handle inquiries via phone, email, social media, and walk-ins.
- Follow up with leads to ensure timely conversion into enrollments.
- Track and report recruitment metrics (inquiries, consultations, offers, and enrollments).
- Meet or exceed monthly and annual recruitment targets.
- Recruitment & Outreach
- Assist in designing and implementing annual recruitment plans.
- Conduct school visits, education fairs, expos, and community outreach.
- Build and maintain strong partnerships with feeder schools, agencies, NGOs, and communities.
- Collaborate with the Marketing team on promotional campaigns and recruitment events.
- Represent CITA at public and partner events.
- Admissions Management
- Oversee application intake, testing, interviews, and enrollment confirmation.
- Maintain accurate and timely processing of applications.
- Ensure compliance with institutional and TVET requirements.
- Manage and update CRM systems to track leads, applications, and conversions.
- Provide reports on admissions trends and conversion rates.
- Student Services Support
- Advise students on tuition, financial aid, and career pathways.
- Support onboarding, orientation, and transition programs for new students.
- Work closely with Academic Affairs and Student Services teams to support retention.
- Budget & Reporting
- Assist in preparing and monitoring recruitment and admissions budgets.
- Track event, outreach, and admissions-related expenses.
- Provide regular reports to the Manager and Institute Director.
- Bachelor’s degree in Marketing, Business Administration, Education, or related field.
- 1–3 years of experience in student recruitment, admissions, or sales/marketing (education or TVET preferred).
- Strong record in student recruitment or sales target achievement.
- Good knowledge of recruitment strategies, admissions processes, and CRM systems.
- Excellent communication, presentation, and interpersonal skills.
- Proficiency in MS Office (Word, Excel, PowerPoint); CRM/admissions software is an advantage.
- Organized, responsible, and able to manage multiple priorities.
- Willingness to travel locally for recruitment activities and outreach events.
- Professionalism, high integrity, and ability to work under pressure.
Academic Affairs Manager
Position Summary Expectations - Duties, Responsibilities
Department: Academic Affairs
Reports to: Institute Director
Core Functions
- Manage the Academic Affairs Department to ensure smooth delivery of academic programs, quality assurance, and regulatory compliance.
- Support curriculum design and development, with a focus on technical and engineering-related TVET programs aligned with Cambodia’s National Qualifications Framework (CNQF).
- Oversee student academic records, assessments, and reporting systems in line with institutional and national standards.
- Supervise and support faculty members to strengthen teaching quality and student outcomes.
- Prepare and manage the academic departmental budget to support resources and training needs.
- Academic Planning & Program Management
- Develop and maintain academic calendars, timetables, and course schedules.
- Coordinate curriculum development, especially for technical and engineering TVET programs.
- Assign teachers to courses based on qualifications and expertise.
- Collect and review syllabi, lesson plans, and teaching reports from faculty.
- Ensure programs are delivered according to institutional standards and policies.
- Curriculum Development & Compliance
- Assist in designing and improving curricula for academic and vocational programs.
- Ensure compliance with CNQF, Ministry of Labour & Vocational Training, and Ministry of Education regulations.
- Support alignment of technical programs with industry needs and best practices.
- Maintain accurate academic records and prepare required reports.
- Assessment & Quality Assurance
- Organize and oversee examinations, grading, and result processing.
- Conduct classroom observations and assist in teaching evaluations.
- Support academic audits and prepare documentation for internal and external reviews.
- Monitor student learning outcomes and propose improvements.
- Faculty Supervision & Development
- Supervise and support faculty in teaching delivery and curriculum implementation.
- Help coordinate workshops, training, and professional development for teaching staff.
- Provide feedback to faculty to improve performance and teaching methods.
- Budget & Resources
- Assist in preparing and monitoring the academic budget.
- Forecast academic supply needs and ensure efficient use of resources.
- Track spending to remain within approved allocations.
- Outreach & Partnerships
- Liaise with schools, industries, and institutions to align programs with market demands.
- Represent the Academic Affairs Department at meetings and events when required.
- Other Duties
- Perform other academic-related tasks as assigned by the Institute Director.
- Bachelor’s degree in Education, Curriculum Development, Engineering, or a related field (Master’s preferred).
- 1–3 years of experience in academic administration, teaching, or curriculum management (TVET or higher education preferred).
- Some exposure to technical or engineering program design is an advantage.
- Knowledge of Cambodia’s CNQF standards and education regulatory frameworks.
- Strong organizational, communication, and report-writing skills.
- Proficiency in MS Office (Word, Excel, PowerPoint); familiarity with academic management systems is an advantage.
- Responsible, detail-oriented, and able to work under pressure.
Student Recruitment & Admissions Manager
Position Summary Expectations - Duties, Responsibilities
Department: Admissions & Student Services
Reports to: Institute Director
Core Functions
- Lead student recruitment campaigns to achieve enrollment targets for CITA programs.
- Manage the end-to-end admissions process, from inquiries to enrollment, ensuring efficiency, accuracy, and compliance.
- Develop and implement strategies to expand CITA’s student recruitment pipeline through partnerships, outreach, and marketing collaboration.
- Provide professional support to students and families throughout the admissions journey.
- Forecast and manage the departmental budget for recruitment and admissions activities.
- Recruitment & Outreach
- Design and implement annual student recruitment plans to meet enrollment goals.
- Conduct school visits, expos, education fairs, and community outreach to build awareness of CITA programs.
- Build and maintain partnerships with feeder schools, agencies, NGOs, and community organizations.
- Collaborate with the Marketing Department to design campaigns, promotional content, and recruitment events.
- Represent CITA at public events, partner meetings, and networking activities.
- Admissions Management
- Oversee the full admissions process, including inquiries, consultations, application review, testing, interviews, and enrollment confirmation.
- Supervise the admissions team to ensure timely and accurate processing of student applications.
- Maintain admissions policies and ensure alignment with institutional standards and national TVET requirements.
- Manage student information systems (CRM/Admissions software) to track leads, applications, conversions, and enrollment data.
- Provide reports on admissions trends, conversion rates, and pipeline performance to management.
- Student Services Support
- Provide professional consultation to students and parents regarding programs, tuition, financial aid, and career pathways.
- Ensure a smooth transition for new students through orientations, onboarding, and welcome activities.
- Liaise with Academic Affairs and Student Services teams to support student needs from recruitment to retention.
- Budget & Reporting
- Prepare and monitor the annual recruitment and admissions budget.
- Track expenses related to outreach events, promotions, and admissions operations.
- Provide regular reports to the Institute Director on enrollment performance and recruitment ROI.
- Bachelor’s degree in Marketing, Business Administration, Education, or related field (Master’s preferred).
- 1–3 years of experience in student recruitment, admissions, or sales/marketing (experience in education or TVET institutions preferred).
- Proven track record of meeting enrollment or sales targets.
- Strong knowledge of recruitment strategies, admissions processes, and CRM systems.
- Excellent communication, presentation, and interpersonal skills.
- Proficiency in MS Office (Word, Excel, PowerPoint); experience with admissions/CRM systems is an advantage.
- Strong organizational skills with the ability to manage multiple priorities.
- Willingness to travel locally for recruitment activities and events.
- High sense of responsibility, professionalism, and ability to work under pressure.
Marketing Manager
Position Summary Expectations - Duties, Responsibilities
Department: Marketing
Reports to: Institute Director
Core Functions
- Lead and coordinate marketing strategy, student recruitment campaigns, and branding activities for CITA.
- Support enrollment growth through outreach, lead conversion, and partnership development.
- Supervise daily operations of the marketing team and ensure high-quality execution of campaigns.
- Prepare and monitor the marketing and recruitment budget to ensure cost-effectiveness.
- Marketing & Team Coordination
- Assist in developing and implementing marketing and recruitment strategies.
- Supervise and support team members in achieving recruitment and marketing targets.
- Monitor team KPIs and provide regular updates to the Institute Director.
- Ensure brand consistency across all platforms and materials.
- Student Recruitment & Sales
- Oversee lead generation and conversion processes, ensuring timely follow-ups with students and parents.
- Track and report on sales funnel performance (inquiries, consultations, offers, and enrollments).
- Set recruitment goals and support the team to achieve them.
- Marketing Campaigns & Communication
- Plan and execute multi-channel marketing campaigns (digital, print, outdoor, and broadcast).
- Manage CITA’s social media platforms and website to ensure engaging, professional, and timely content.
- Coordinate the design and production of promotional materials (brochures, visuals, newsletters, and videos).
- Conduct market research and competitor benchmarking to guide strategy.
- Outreach & Partnerships
- Organize recruitment activities such as school visits, expos, open houses, and education fairs.
- Develop and maintain partnerships with schools, agencies, and institutions to support student recruitment.
- Represent CITA at events and networking activities.
- Systems & Budget
- Manage CRM systems to track prospective students and campaign effectiveness.
- Assist in preparing quarterly and annual marketing budgets.
- Monitor expenses to ensure efficient use of resources.
- Other Duties
- Perform additional tasks as assigned by the Institute Director.
- Bachelor’s degree in Marketing, Business Administration, Communications, or related field.
- 1–3 years of experience in marketing, sales, or student recruitment (education sector preferred).
- Demonstrated ability to achieve sales/recruitment targets.
- Good knowledge of digital marketing, social media management, and CRM systems.
- Strong communication, presentation, and interpersonal skills.
- Proficiency in MS Office; basic design tool skills (Canva, Photoshop, or equivalent) are an advantage.
- Responsible, creative, and able to work under pressure.
- Willingness to travel locally for recruitment activities and events.
Content Creator Interns (2 Positions)
Position Summary Expectations - Duties, Responsibilities
Department: Marketing & Communications
Reports to: Marketing Manager
Location: Cambodia Institute of Technology and Agriculture (CITA), Phnom Penh
Internship Overview
We are looking for 2 dynamic and creative Content Creator Interns to join our Marketing & Communications team. This internship is an excellent opportunity for students or fresh graduates to gain hands-on experience in content production, digital marketing, and branding within an educational institution.
Benefits
- Practical experience in content creation and marketing.
- Mentorship from experienced marketing professionals.
- Opportunity to build a professional portfolio.
- Internship certificate upon completion.
- Possible pathway to full-time employment at CITA.
Duration & Stipend
- Duration: 3–6 months (negotiable)
- Allowance: Monthly internship stipend provided
- Create engaging content for CITA’s social media platforms, website, and newsletters.
- Assist in producing short videos, graphics, and promotional materials.
- Support photography and videography during events, workshops, and campus activities.
- Contribute creative ideas for campaigns to attract students and build brand awareness.
- Collaborate with the Marketing team to ensure content aligns with CITA’s branding guidelines.
- University student or recent graduate in Marketing, Communications, Media, or related field.
- Strong interest in digital marketing, social media, and creative design.
- Basic knowledge of content creation tools (Canva, Photoshop, or video editing software).
- Good communication skills (Khmer & English).
- Creativity, adaptability, and willingness to learn.
