Admin & Finance Executive
Position Summary Expectations - Duties, Responsibilities
Location: Only in Sihanoukville
- Plan financial budgets to enhance the operational efficiency of the organization.
- Monitor the organization's cash flow by overseeing income, expenditure, and investments.
- Maintain receipts and records for all business transactions.
- Prepare financial reports and evaluate them to optimize resources.
- Prepare balance sheets, invoices, and other financial documentation.
- Monitor transactions, identify irregularities in invoices, and oversee bank deposits and payments.
- Assist the managerial team in budgeting, taxes, and investments.
- Supervise a team of accountants and finance clerks.
- Monitor economic and financial changes affecting the organization.
- Assist in financial audits.
- Manage all day-to-day administrative and reception tasks to ensure an efficient front office.
- Organize, compile, and update company records and documentation.
- Assist the HR department in recruiting activities, such as scheduling interviews and onboarding candidates.
- Provide support to department heads as needed.
- Bachelor's degree in a relevant field, such as Accounting, Administration, or Business Management.
- A minimum of 3 years of professional experience in administration and finance.
- Strong time-management skills.
- Proficiency with the Internet and Microsoft Office, especially finance systems.
- Demonstrable basic Excel skills.
- Strong planning and organizational skills.
- Ability to resolve problems and queries efficiently.
- Proficient written and verbal communication skills in English and Khmer.
- Working hours: Monday to Friday (8:00 am to 5:30 pm) and Saturday (8:00 am to 1:00 pm).
Admin & Finance Officer
Position Summary Expectations - Duties, Responsibilities
Location: Only in Sihanoukville
- Ensure that all financial transactions are authorized, accurately recorded, filed with adequate supporting documentation, and properly maintained.
- Ensure the timely and accurate issuance of tenant invoices.
- Prepare and manage regular reports on expenses and office budgets.
- Oversee the printing system, including internal printing, scanning, photocopying jobs, supplies, and maintenance.
- Perform general administrative tasks such as verifying stationery, petty cash, courier services, pest control, and housekeeping equipment.
- Address employee inquiries regarding administrative matters and redirect them to the appropriate parties as necessary.
- Organize and maintain a filing system for important and confidential company documents.
- Coordinate schedules, arrange meetings, and perform related administrative duties.
- Perform any other duties as requested by the Admin and Finance Executive.
- Bachelor's degree in a relevant field such as Accounting, Administration, or Business Management.
- At least 1-2 years of professional experience in administration and finance.
- Proficiency in using the Internet and Microsoft Office applications.
- Strong problem-solving abilities and the capacity to resolve queries efficiently.
- Excellent communication and multitasking skills.
- Proficient written and verbal communication skills in English and Khmer.
- Strong administrative and organizational skills.
- Working hours: Monday to Friday (8:00 am to 5:30 pm) and Saturday (8:00 am to 1:00 pm).
Property Officer
Position Summary Expectations - Duties, Responsibilities
Job Purpose:
The purpose of a Property Officer is to support the efficient management and upkeep of residential, commercial, or industrial properties by ensuring that day-to- day operations, maintenance, tenant relations, and compliance activities are carried out smoothly and professionally.
- Manage and maintain the day-to-day operations of the property.
- Assisting in Building Executive for monitoring in stock control
- Assisting in Building Executive in defect list record and observing the timely manner repairing by main contractor.
- Ensure effective and efficient management of common areas through routine inspections.
- Address and resolve tenant feedback and concerns in a professional and timely manner.
- Conduct on-site inspections and oversee development works by appointed contractors to ensure that work is carried out according to specifications and completed on schedule.
- Coordinate with service providers for timely repairs and upkeep of building facilities.
- Engage service providers through a proper approval process and manage contracts and performance of service providers.
- Facilitate maintenance activities for real estate properties.
- Handle inquiries, complaints, and other issues related to property management.
- Communicate building regulations and policies to ensure compliance.
- Coordinate repairs and maintenance activities.
- Assist in lease administration, move-in/move-out processes, and tenant communications.
- Perform administrative tasks, including organizing meetings and maintaining records.
- Bachelor's degree in a relevant field, such as facilities management, engineering, or business administration.
- A minimum of 1 year of relevant work experience in property management.
- Ability to adapt to a flexible working environment.
- Knowledge of building maintenance practices.
- Proficiency with internet and Microsoft Office applications.
- Strong communication and multitasking skills.
- Ability to resolve problems and queries efficiently and promptly.
- Good written and verbal communication skills in English and Khmer.
MEP Technician
Position Summary Expectations - Duties, Responsibilities
Job Purpose:
An MEP Technician installs, maintains, and repairs mechanical, electrical, and plumbing systems in buildings, ensuring efficient, safe, and industry-compliant operations, minimizing downtime, and improving facility functionality and comfort.
- Install, maintain, and repair mechanical (HVAC), electrical, and plumbing systems in commercial building.
- Conduct routine inspections and preventive maintenance on MEP systems to ensure optimal functioning.
- Diagnose and troubleshoot faults in electrical panels, HVAC units, pumps, and plumbing fixtures.
- Read and interpret blueprints, technical drawings, and equipment manuals to carry out installations and repairs.
- Ensure compliance with safety codes, regulations, and company policies during all tasks.
- Coordinate with other technicians and contractors during installation or repair works.
- Document all work performed, including service reports, materials used, and time taken.
- Respond promptly to maintenance requests, emergencies, or breakdowns.
- Test and commission MEP systems to verify performance and correct operation.
- Maintain tools and equipment in proper working condition and report any damage or loss.
- Perform related tasks as required.
- High School diploma or equivalent (GED) required.
- At least 1-2 years of relevant work experience.
- Ability to resolve problems and queries efficiently and promptly.
- Proficiency in written and verbal communication skills in English and Khmer.
- Other combinations of applicable education, training, and experience that provide the knowledge, skills, and abilities necessary to perform effectively in the position may be considered.
Customer Relations Officer
Position Summary Expectations - Duties, Responsibilities
Job Purpose:
A Customer Relations Officer (CRO) is the primary contact between a company and its customers, ensuring high satisfaction, loyalty, and business growth by building strong relationships, addressing complaints, and enhancing customer experience.
- Customer Interaction and Support
- Respond to customer inquiries via phone, email, chat, or in-person.
- Provide accurate information about products, services, and policies.
- Handle and resolve customer complaints in a timely and professional manner.
- Relationship Management
- Build and maintain positive relationships with customers to encourage repeat business.
- Follow up with customers to ensure satisfaction and encourage feedback.
- Problem Resolution
- Investigate and solve customer issues by coordinating with relevant departments.
- Record complaints and actions taken for tracking and quality improvement.
- Customer Feedback and Insights
- Gather customer feedback and analyze trends to suggest improvements to products or services.
- Report common issues to management for potential product or service enhancements.
- Record Keeping and Documentation
- Maintain detailed and accurate customer records using CRM software.
- Document interactions, feedback, and issue resolutions for future reference.
- Cross-functional Coordination
- Collaborate with sales, marketing, and technical support teams to enhance the customer experience.
- Support marketing initiatives such as customer satisfaction surveys or promotional campaigns.
- Compliance and Policies
- Ensure customer service activities comply with company policies and legal requirements.
- Stay updated on company policies, procedures, and product knowledge.
- Perform other tasks as assigned by the Supervisor.
- Bachelor's degree in a relevant field, such as facilities management, engineering, or business administration.
- A minimum of 1 year of relevant work experience in property management.
- Ability to adapt to a flexible working environment.
- Knowledge of building maintenance practices.
- Proficiency with internet and Microsoft Office applications.
- Strong communication and multitasking skills.
- Ability to resolve problems and queries efficiently and promptly.
- Good written and verbal communication skills in English and Khmer.
