Deputy Head of Business Department
Position Circumstances
- Career Category: Exec. / Management, Banking / Finance, Accounting, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Location: Head Office
Duties & Responsibilities:
- Provide guidance and support to regional managers in implementing branch strategies.
- Conduct regular branch visits to assess performance and provide feedback.
- Facilitate communication between branches and head office to ensure alignment.
- Address and resolve operational issues at the branch level.
- Engage with relevant departments and key stakeholders to ensure branch activities align with LOLC’s strategic goals.
- Develop and implement strategies to increase loan portfolio growth.
- Monitor loan performance and take corrective actions as needed.
- Analyze market trends to identify new opportunities for loan products.
- Collaborate with marketing teams and relevant department to promote loan and other financial service products.
- Ensure compliance with lending policies and procedures.
- Implement and monitor internal control systems at the branch level.
- Ensure branches comply with regulatory requirements and internal policies.
- Provide training on risk management practices to branch staff.
- Regularly review and update risk management policies and procedures.
- Coordinate with business department and relevant developments to ensure branch readiness for new products.
- Monitor and evaluate the effectiveness of product delivery at branches.
- Address customer feedback and improve service delivery processes.
- Ensure branches have the necessary resources and support to deliver products.
- Identify training needs and develop training programs for regional and branch managers.
- Implement performance management systems to track and improve performance.
- Develop succession plans for key positions within the branches.
- Prepare and present regular reports on branch performance to senior management.
- Participate in strategic planning and decision-making processes.
- Lead special projects and initiatives as assigned.
- Stay updated on industry trends and best practices.
- Experience: Minimum of 7 years of experience in the banking and financial sector, with at least 5 years in management roles.
- Education: Bachelor’s degree in business administration, Finance, or a related field. A master’s degree is preferred.
- Strong understanding of financial services and products and excellent communication and leadership skills.
- Proven track record in managing and growing loan portfolios with strong risk management and internal control skills.
- Ability to work collaboratively with various departments and teams.
- Strategic thinker with strong analytical skills.
- Leadership: Ability to lead and develop teams effectively.
- Communication: Excellent verbal and written communication skills.
- Analytical Skills: Ability to analyze data and make informed decisions.
- Adaptability: Ability to adapt to changing business environments and priorities.
Business Intelligent Unit Manager
Position Circumstances
- Career Category: Business Administration, Exec. / Management, Sales / Marketing
- Schedule:Full-time
- Salary: Negotiable
Location: Head Office
Duties & Responsibilities:
- Develop and implement Business Intelligence strategies and solutions to be aligned with company’s goals.
- Oversee the design and maintenance of data warehousing systems.
- Collaborate with departments such as Credit, Digital Development, Business, Digital Banking, and Deposit to identify and track key business metrics.
- Design, build, and manage data visualization dashboards and reports using tools such as Power BI, or similar platforms.
- Stay informed about trends and technological advancements in the banking and finance industry.
- Develop and maintain documentation for BI processes and systems.
- Drive continuous improvement in data quality and data analytics processes.
- Ensure compliance with data governance and security policies.
- Collaborate with IT to ensure proper integration of BI systems.
- Manage the integration of various data into the BI platform.
- Conduct data analysis to identify trends and insights.
- Present insights and reports to management and leadership teams, helping them make data-driven decisions.
- Support ad-hoc reporting and analysis requests
- Provide training to end-users on BI tools and data interpretation.
- Perform other related duties as assigned by the supervisor.
- Bachelor’s degree in data science, Computer Science, Information Technology, Business Administration, or related field.
- Proven technical skills (e.g., SQL, Python, data visualization, etc.).
- Preferred certifications is a plus point (e.g., Certified Business Intelligence Professional (CBIP), Microsoft Certified: Data Analyst Associate).
- Preferred soft skills such as adaptability or strategic thinking is a plus point.
- Minimum 5 years of experience in business intelligence or data analytics with microfinances or banks.
- Well-rounded understanding about microfinance and banking operations.
- Expertise in BI tools such as Power BI or similar.
- Strong analytical and problem-solving skills.
- Knowledge of data warehousing, and data modeling.
- Excellent communication and presentation skills, with the ability to explain complex data insights to non-technical stakeholders.
- Leadership and team management skills, with a focus on fostering collaboration and innovation.
Partnerships and Relations Unit Manager
Position Circumstances
- Career Category: Sales / Marketing, Business Administration, Banking / Finance
- Schedule:Full-time
- Salary: Negotiable
Location: Head Office
Duties & Responsibilities:
- Partnership Development: Identify, develop, and manage strategic partnerships to support LOLC’s business objectives.
- Network Expansion: Expand LOLC’s network by identifying and engaging with potential partners.
- Relationship Management: Cultivate and maintain strong relationships with existing and potential partners to drive business growth.
- Product Enhancement: Work closely with internal teams to enhance and promote LOLC products such as Ipay, Savings, and Insurance.
- Market Analysis: Conduct market research to identify new business opportunities and trends.
- Strategic Planning: Develop and implement strategies to achieve partnership and business development goals.
- Performance Monitoring: Monitor and evaluate the performance of partnerships and initiatives, ensuring alignment with LOLC’s business goals.
- Team Leadership: This is a new position with a newly created unit. The unit will be expanded based on the needs of the business in the near future.
- Perform other tasks assigned by management.
- Bachelor’s degree in business administration, Marketing, or a related field. A master’s degree is preferred.
- Minimum of 5 years of experience in partnership development, business development, or a related role in financial institutions or related industry.
- Proven track record of successfully managing and growing partnerships.
- Strong understanding of the financial sector and LOLC’s products.
- Excellent communication, negotiation, and relationship-building skills.
- Strategic thinker with strong analytical skills.
- Strategic Thinking: Ability to develop and implement effective strategies.
- Communication: Excellent verbal and written communication skills.
Senior Business Officer (2 Positions)
Position Circumstances
- Career Category: Sales / Marketing, Business Administration, Banking / Finance
- Schedule:Full-time
- Salary: Negotiable
Location: Head Office
Duties & Responsibilities:
- Assis Business Unit Manager to train/support business officer on how to perform their job well.
- Assist Business Unit Manager to analyze and monitor branch performance and staff productivity.
- Conduct daily, weekly, and monthly follow up on branch disbursement plan and actual disbursement.
- Analyze FSA’s Productivities and provide strategy to improve their productivity if needed.
- Assist Business Unit Manager to monitor branch disbursement by products especially GL, IL, SME…etc.
- Alert and visit branches whose performances are below targets.
- Assist Business Unit Manager to provide strategic directions and coaching to Branch staffs to well manage the branch and grow the business.
- Assist to allocate operational plan to branch offices follow the business plan as approved by the Board.
- Assist Business Unit Manager to conduct research/review on competitors’ products and service and analyze.
- Provide strategic support to branches on sales of loan products and push branches to increase their loan portfolio, clients and productivities.
- Provide strategic support on savings/deposit collections to branches to increase the deposit portfolio.
- Provide strategic support on promotion techniques to attract the customers.
- Perform other tasks assigned by Business Unit Manager/management.
- BA in Marketing, Finance and Banking, Management or equivalence.
- Minimum 3-year experiences in managing small retail banking financial operations.
- Having good business strategies.
- Familiar with emerging issues related to microfinance industry in Cambodia.
- Computer literate in spreadsheet, database and work processing programs.
- Good English communication - written and oral communication skills.
IT Security Intern
Position Circumstances
- Career Category: Computer - Networking, Computer - General, Internship
- Schedule:Full-time
- Salary: Negotiable
Location: Head Office
Duties & Responsibilities:
- Research and self-improve knowledge about IT security and searching for seminars/courses for improving skills.
- Assist in assessment of the training needs. coordinate, direct and participate in the training/refresh (branch users) related to IT security.
- Knowledge and understand on IT Security Risk Assessments.
- Knowledge and understand on Vulnerability Assessments and Penetration Testing are performed on corporate infrastructure to ensure security of same, and prepare reporting for management.
- Assist IT security parts on system logs reviewing.
- Help to process and track IT security procedures and guidelines.
- Knowledge and understand on EDR is deployed to all the PCs/ Laptops participating.
- Knowledge and understand on security standard ISO 27001 will be an advantage.
- Fresh graduation or 3 -Year student in Information Technology or related fields.
- Interesting in IT Security and Cyber Security role.
- Understanding of HW, SW, OS, virtualization, LAN/WAN, Storage.
- Understanding of Data Encryption for internal and external network.
- Knowledge of security incidents/intrusions, information technology systems and IT & information security, both theory and practice.
- Solid knowledge of various information security frameworks.
- Good at written and oral English.
- Willing to learn and try new technologies
Digital Banking Development Intern
Position Circumstances
- Career Category: Accounting, Banking / Finance, Internship
- Schedule:Full-time
- Salary: Negotiable
Location: Head Office
Duties & Responsibilities:
- Assist to conduct survey and desk research on competitor’s products and services.
- Assist to conduct the UAT on digital products/services.
- Call to Interview merchant after registering by branches.
- Review LOLC mobile registration information submitted by LOLC Mobile users.
- Review Digital Saving account opening through LOLC mobile users.
- Daily operational support such as on LOLC mobile issue, Merchant issue, KHQR Code printing issue, ATM issue, …, etc.
- Verify all the ATM Card application form submitted by branches.
- Package PIN mailer and delivery to branches.
- Follow up branch to make sure that the card and PIN mailer have been received.
- Responsible on departmental admin tasks such as stock control, filing document, …, etc.
- Perform other tasks assigned by managers.
- Bachelor’s Degree in Finance and Banking, Economics or related fields or fresh graduate or bachelor’s degree candidates.
- Knowledge in digital products/services.
- Ability to work under pressure.
- Good computer literacy (MS. Office).
- Be able to write and speak English.
- Fast learner
- Be honest, high commitment and good team work spirit.
