Administrative Assistant
About Administrative Assistant
Note: For Cambodian applications Only
Administrative Assistant is responsible for providing support the administrative activities to all departments, schools and CCF facilities include arranging the transportation, meeting room, logistics, preparing refreshment, providing stationery, household and IT equipment as needed, assisting to manage the expenditures and maintenance in general administrative activities.
Report to: Administrative Supervisor
Manage: Cleaner and Security Guard
Key liaison: All Staff
Remunerations
CCF provides successful candidates a competitive salary and benefits based on job and potential. The successful candidate will become part of an integrated team working together as ONE CCF.
- Transportation, logistic and meeting arrangement
- Provide transport arrangement for staff/student on timely.
- Coordinate meeting and other training rooms with effectively.
- Prepare the refreshment for any meeting or training as requested
- Assist to provide logistic arrangement and concept in event set up.
- Stock Stationery, Household and IT equipment management
- Request the stock of stationary and household from warehouse for support all departments, schools and CCF facilities.
- Provide office stationary to programs/staff as needed with effectively.
- Record and update a timely and accurate of stocks in and out including stationery, household and IT equipment.
- Maintenance support
- Maintain cleanliness of the school premises and office area and make sure the school premise, office and properties are safe and secured.
- Maintain purify water machines are well cleaned and maintenance
- Assist to coordinates office maintenance tasks by scheduling repairs, cleaning services, or other maintenance tasks as needed.
- Assist to coordinate operations, including purchasing, managing petty cash and preparing the payment of expenditure in order to align with Finance Policy.
- Visibly ethical and able to demonstrate CCF values in day-to-day work.
- Degree of Business Administrative or relevant fields.
- 1-year experience in administrative work.
- Good written and spoken both Khmer and English
- Knowledge of Microsoft Office, internet and email.
- Able to work under pressure and toward tight deadlines.
- Organized, detail oriented, with ability to multi-tasks.
- Be honest, trust worthy, respectful and helpful
- Be flexible, fast learning and good team player
- Commitment toward the assigned tasks from line manager
Child Protection Officer
Location: Ta Khmau, Kandal Province
About: Position Summary
CPO plays a crucial role in providing support to the child victim and their family, ensuring their welfare and safety, and collaborating with law enforcement and social services agencies to intervene in cases of abuse. This position has to work closely with all types of children and community people and requires working with high commitment and compassion for children and their families.
Report to: National Manager of Welfare Service
Manage: Victims/assessment
Key liaison: All programs
- Provide aftercare services to victims/clients, including trauma counseling
- Follow and take directions from Child Protection Coordinator and Senior Management
- Assist Investigators and Police in the interview of victims and their family
- Liaise with lawyers, government officials such as the Police, other relevant ministries, and other NGO partners.
- Accompany victims and their families at court
- Prepare all aftercare documents relating to client matters and keep accurate and detailed care management records, both in electronic and hard copy
- Follow up with victims/families/lawyer/ court regularly
- Travel to numerous provinces where necessary to complete the applicable tasks
- Act professionally as a public representative of the CPU and promote the CPU’s work at appropriate forums
- Do monthly reports and victim assessment form
- Perform other duties as assigned if required
- Visibly ethical, able to demonstrate CPU values in day-to-day work.
- Bachelor’s degree in social work, or a related field
- At least 2 years of experience in social work or a related field
- Knowledge in social care, social sciences, or proven qualification or experience in a similar field
- Knowledge of Cambodian law, especially child rights
- Proficiency in English speaking, writing and listening
- Proficiency in office software such as Microsoft Word, Excel, and PowerPoint, Internet, Email and Database
- Be able to write reports and assessment
- Good in time management, communication, organizational, and problem-solving Skills
- Be honest, trustworthy, respectful and helpful
- Compassion and Committed
- Able to work under pressure, high responsible and flexible
Aftercare Specialist
About: Position Summary
Aftercare specialists play a crucial role in helping victims/patients maintain their recovery and achieve long-term success. This position provides support and guidance to victims and their families who have completed court procedures or treatment in addition to family issues, mental health issues, or other challenges. This role helps our child victims transition back into their daily lives by providing ongoing support.
Report to: National Manager of Welfare and aftercare Service
Manage: Victims/assessment
Key liaison: All programs
- Ensure health and safety of patients/victims
- Follow-up therapy, condition evaluations of patients/victims
- Collaborates with the clinical and medical staff to establish the client’s aftercare needs and provides follow-up on services
- Provide aftercare services to victims/clients, including trauma counseling
- Follow and take directions from Child Protection Coordinator and Senior Management
- Liaise with lawyers, government officials such as the Police, other relevant ministries, and other NGO partners.
- Prepare all aftercare documents relating to client matters and keep accurate and detailed care management records, both in electronic and hard copy
- Follow up with victims/families/lawyer/ court regularly
- Travel to numerous provinces where necessary to complete the applicable tasks
- Act professionally as a public representative of the CPU and promote the CPU’s work at appropriate forums
- Do monthly reports and victim assessment form
- Perform other duties as assigned if required
- Visibly ethical, able to demonstrate CPU values in day-to-day work.
- Bachelor’s degree in social work, or a related field
- At least 2 years of experience in social work or a related field
- Knowledge in social care, social sciences, or proven qualification or experience in a similar field
- Knowledge of Cambodian law, especially child rights
- Proficiency in English speaking, writing and listening
- Proficiency in office software such as Microsoft Word, Excel, and PowerPoint, Internet, Email and Database
- Be able to write reports and assessment
- Good in time management, communication, organizational, and problem-solving Skills
- Be honest, trustworthy, respectful and helpful
- Compassion and Committed
- Able to work under pressure, high responsible, and flexible
Social Service Coordinator
About: Position Summary
Social Service Coordinators have a vital responsibility in linking victims who are affected by abuse and their families with the assistance necessary to navigate obstacles, enhance their situations, and boost their general welfare.
Report to: National Manager of Welfare and Aftercare Services
Manage: Victims/assessment
Key liaison: All programs
- Meet with victims and their families to assess their specific needs and determine the appropriate social services and resources to address those needs.
- Provide ongoing case management services, which involve coordinating services, monitoring progress, advocating for clients, and ensuring they receive the necessary support
- Follow-up therapy, condition evaluations of patients/victims
- Collaborates with the clinical and medical staff to establish the client’s aftercare needs and provides follow-up on services
- Follow and take directions from Child Protection Coordinator and Senior Management
- Liaise with lawyers, government officials such as the Police, other relevant ministries, and other NGO partners.
- Travel to numerous provinces where necessary to complete the applicable tasks
- Act professionally as a public representative of the CPU and promote the CPU’s work at appropriate forums
- Do monthly reports and victim assessment form
- Perform other duties as assigned if required
- Visibly ethical, able to demonstrate CPU values in day-to-day work.
- Bachelor’s degree in social work, or a related field
- At least 2 years of experience in social work or a related field
- Knowledge in social care, social sciences, or proven qualification or experience in a similar field
- Knowledge of Cambodian law, especially child rights
- Proficiency in English speaking, writing and listening
- Proficiency in office software such as Microsoft Word, Excel, and PowerPoint, Internet, Email and Database
- Be able to write reports and assessment
- Good in time management, communication, organizational, and problem-solving Skills
- Be honest, trustworthy, respectful and helpful
- Compassion and Committed
- Able to work under pressure, high responsible and flexible
Maintenance Worker
About: Position Summary
The maintenance worker position is responsible for handling a variety of maintenance requests on property tasks and maintaining the office’s buildings. The incumbent ensures all issues of maintenance are addressed promptly.
Key liaison: All programs
Report to: Maintenance Manager
Manage: Handyman
Location : Takhmao
- Perform routine building and property maintenance duties, including exteriors, office interiors, and all locations under CPU with minor repairing such as replacing locks, doors, furniture, light fittings, broken windows, leaking taps, pumps, and plumbing, and maintaining water purifier system as well
- Promptly respond to emergency calls for maintenance and repairs
- Maintain proper scheduling of assigned duties and obtain materials to perform cost-effective maintenance and repair activities
- Inspect all locations under maintenance control about the progress
- Prepare budget and plan for maintenance projects as required
- Record and update maintenance statuses and follow up on all maintenance projects promptly without any issues
- Liaise with relevant staff concerning any maintenance during renovation
- Monitor and ensure on fire extinguisher, utilities maintenance, and CPU generators are well-functioning
- Ensure the drainage system is clean by schedule
- Prepare accurate and timely monthly maintenance reports with proper supporting documentation
- Perform other duties as assigned if required
- Visibly ethical, able to demonstrate CPU values in day-to-day work.
- At least 2 years of working experience in maintenance service
- Experience using hand and electrical tools
- Good knowledge of basic maintenance functions, including plumbing, electrical systems, construction, and general equipment maintenance
- Ability to read technical manuals and drawing/designing
- Flexible to deal with changing priorities and with multi-tasks
- Demonstrate good behavior and teamwork
- Able to work under pressure and toward tight deadlines
IT Officer
Location: Ta Khmau, Kandal Province
About: Position Summary
IT Officer is responsible for ensuring the operation of IT runs smoothly, efficiently, and effectively to the CPU that uses Information and Communication Technologies (ICT) in the building to enhance and improve all staff work areas.
Report to: CPU, Deputy Director
Manage: TBC
Key liaison: All programs
- Daily Provides helpdesk support to systems at all levels.
- Troubleshooting system PCs, Email, Data security, and Internet problems and diagnosing and solving hardware/software faults with CPU’s computer
- Installing and configuring computer hardware, operating system, and applications.
- Provide support for computer and information technology peripheral devices such as Printers, routers, and Wi-Fi routers.
- Following diagrams and written instructions to repair a fault or set up a system including procedural documentation.
- Ensure a secure system by assisting with regular anti-virus and MS. Windows security updates, and data backup.
- Administration of user access to the network.
- Assist with annual audits and development to guide the replacement of existing hardware/software applications Inclusive of information communication technology and make schedule changes.
- Assist the procurement team in checking the purchased equipment that relates to Information Technology.
- Prepare and maintain computer network infrastructure and process documentation for the branch level and analyze the network for future needs.
- Prepare and forecast the storage size needed and the number of backup media for the branch level.
- Update IT assets information, log incidents, and participate in incident response.
- Visibly ethical, able to demonstrate CPU values in day-to-day work.
- Bachelor’s degree in information technology
- At least 2 years of working experience related to the role or equivalent industry experience
- Demonstrable knowledge of Cyber security, General Troubleshooting, and Windows suite and Network and PC problem-solving skills
- Good knowledge of Digital Literacy Essential (Website management (GoDaddy), Google system, Gmail business suite (email), Microsoft system, Office 365, Antivirus management, WIFI set up and management, Router setup and management, Fault finding (physical), General IT capabilities – printers, for example, Beneficial Experience with Azure, Familiarity with Social Media applications)
- Good knowledge of Windows operating systems with the ability to troubleshoot and resolve from basic to advance of information technology-related issues and incidents.
- Good in English Both writing and Speaking and verbal communications skills
- Knowledge of network fundamentals and experience of connecting and disconnecting network devices.
- Knowledge and experience of working with secure corporate wireless networks.
- Bring Your Own Device (BYOD) configuration and enterprise devices configuration.
- Proficient with the Microsoft Office suite
- Ability to provide individual PC user support, and learn to support new technology
- Identify and develop user requirements for ease of IT procurement and proactive works
- Prioritizing and managing many open cases at one time
- Good at analysis the security risk over the network and makes a recommendation
- Good in time management, communication, organizational and problem-solving Skills
- Be honest, trustworthy, respectful and helpful
- Compassion and Committed
- Able to work under pressure, high responsible and flexible
Nurse
Location: Ta Khmau, Kandal Province
About : Position Summary
Nurses play a crucial role in promoting the well-being of patients/victims by supporting them with compassionate care and professionalism. Nurses are key people, in their role of educating patients/victims and their families and also coordinating patient care.
Report to: Healthcare Manager, Senior Nurse
Manage: Nursing in Medical Clinic
Key liaison: Welfare and Protection Program/CPO
- Practice nursing in the medical clinic
- Daily input of the medicines data
- Update stock of medical supplies in clinic storage
- Welcome patients/victims who come to receive services at the medical clinic
- Provide medical care to patients/victims with care and professional
- Perform medication counts twice a month
- Provide training to the internal staff
- Assist in dealing with problems related to healthcare
- Build good communication with community people, hospitals NGO partners, and the government sector
- Perform other duties as assigned if needed
- Visibly ethical, able to demonstrate CPU values in day-to-day work.
- Bachelor’s degree in nursing, or a related field and fresh graduated student are encouraged to apply
- At least 1-year experience as a nurse or health agent or similar work experience is advantages.
- Good knowledge of MS Office (Microsoft Word and Excel, Internet, and Email)
- Good in English speaking, writing and listening
- Good communication skills and interpersonal skills, patient, honest, and trustworthy
- Take responsibility, flexible and committed
- High compassion and commitment to working with all types of people, especially community people
- All staff shall undergo a working with children/victims screen.
Media and Marketing
Location: Ta Khmau, Kandal Province
About: Position Summary
The Media and Marketing position is in charge of promoting the organization’s activities on Social Media, such as the Facebook page, and CPU website to the public. Their key functions include branding and positioning, advertising and promotions, content creation, public relations, market research and analysis, digital marketing, event planning, and performance tracking.
Report to: TBC
Manage: Digital content/Communication
Key liaison: All programs
- Develop, implement, and manage our social media and communication strategy
- Manage and overseas social media content/campaign and communicate content
- Develop and implement supporter journeys to assist with audience definition, content, and timing
- Define the digital media KPIs, monthly reporting of analytics, and measure the success of digital campaigns
- Stay up to date with the latest social media best practices and technologies
- Use social media marketing tools, Google Analytics, Facebook/Social media insights, Hootsuite
- Copywriting and basic design are needed as well as working alongside our photographers, videographers, and designers, to ensure content is informative and appealing
- Perform other duties as assigned if required
- Visibly ethical, able to demonstrate CPU values in day-to-day work.
- A degree in Marketing or a similar field is preferred
- Excellent knowledge of digital channels, including, but not limited to, Facebook, Twitter, LinkedIn, Instagram, Vimeo, YouTube
- Experience using Facebook lookalike audiences and remarketing techniques
- Strong understanding of relevant digital KPIs and reporting
- Experience with planning, executing, and managing digital campaigns including goal setting, tracking, and measurement using Google Analytics
- Experience with website management and CMS tools
- Experience with A/B testing and other optimization techniques such as SEO
- Experience with mass email marketing tools such as Mailchimp or Campaign Monitor
- Excellent oral and written communication skills with high-level proficiency in Khmer and English
- An energetic self-starter with resilience, a fast pace of work, and strong interpersonal skills
- Ability to be flexible when circumstances change and when dealing with difficult situations
- Ability to self-manage and work independently as well as collaboratively with the team
- A critical thinker with good problem-solving and multi-tasking skills
- Able to work under pressure
