Human Resource Executive
Expectations - Duties, Responsibilities
- Manage office services, office supplies/equipment/tools, infirmary, building maintenance and security system.
- Responsible to ensure cost efficient offices supplies and maintenance expenses were aligned to business needs/ budgets.
- To guide, coach and train the personnel at manufacturing facility liaising with external parties on all corporate
- social responsibility matters, and overseeing the enforcement of policies and procedures set in place to promote a safe, fair and pleasant work environment for all.
- Manage and Monitor Training & Orientation -with the assistance of HR/CSR Officer
- Oversees, the Disciplinary & Grievance policy and employees relation. Nurture a positive working environment
- and minimize grievances. Launch training program to eliminate and bridge any issue between the management
- and workers.
- Maintains good relationship with various stakeholders such as NGOs, Local officials and dignitaries. To escalates any new laws and industrial trends/best practices to Senior/Top Management.
- 2 - to 5 Solid years HR/Administrative experience
- Bachelor Degree - (Psychology/Business Administration/Human Resources), or related flieds.
- Excellent in Interpersonal skills, decision-making, organizational, leadership, and speaking skills; ability to use human resource management software(HRIS), payroll software.
- Good command in English and Chinese (Mandarin) is advantage.
Product Development Manager
Expectations - Duties, Responsibilities
- Job Duties
- To manage IE, Technical (Pattern & Marker), Sample Production and Brand’s Audit teams to provide technical support to brand to create right quality and cost product and delivery on time according to or above buyer’s expectation.
- To manage own and out-sourcing factory capacity loading.
- To manage small quantity production in sample room.
- To constantly research and innovate work methods, new automatic production equipment, machinery, attachments, guides, folders and use of template to lower production cycle time
- Management or Supervisory Responsibilities:
- Daily Operations: To ensure the daily functioning of a department or section or team.
- Administration: To complete basic administrative work (manage appraisal, confirmation, promotion, disciple, leave, attendance, absentee) and correspond among department or section or team.
- Evaluation: To encourage satisfactory work, regularly evaluate data and employee performance. Reward and promote good performers, and coach and motivate poor performers. Track and report scorecard results to senior management.
- Enforcing Policy: Ensure adherence to legal and company policies and procedures, offering wisdom when appropriate and discipline when necessary. Enforce company policy to cultivate an environment that makes employees hold one another accountable for their actions.
- Staffing: To interview, identify, hire, and train new employees. To coach and further develop existing employees.
- Leadership: To provide the employees and their resources with enough guidance, direction, leadership and support necessary to ensure that they are able to accomplish their goals. To develop team members through positive and constructive feedback and c...
- Set Goals: To possess the ability to set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates.
- Delegation: To possess the ability to delegate a section / team workload effectively and monitor its progress towards completion while not delegating the ultimate responsibility for this work. To possess the ability to identify the strengths and weaknesses of each staff member and give them work that they can complete effectively while also challenging them to achieve more.
- Communication: To be able to effectively communicate with both staff and superiors as well as convey the necessary information to the various stakeholders concerned.
- Collaboration: To serve as a role model for working together. Encourage and support cross-functional efforts and model collaborative behaviors to set as positive example for team members.
- Monitoring: To monitor the department or section or team to ensure that the plan to achieve the goals set is being carried out in such a way that its accomplishment is assured while initiating action to strengthen results
- Motivate: To motivate staff and create an environment where employees can thrive and succeed. Create an open, positive and innovative work culture.
- Coaching: To coach and train staff of new policies, workflows, technologies or systems to help them perform their positions more efficiently.
- Organizing: To organize workflow and ensuring that employees understand their duties or delegated tasks
- Support: To provide support in problem resolution and decision-making
- Succession Planning: To carry out succession planning which helps to prepare for smooth staff transitions in the event of deployment and staffing changes within the organization.
- Mentorship: To ensure that staff members are assigned mentors and given mentoring guidance to ensure staff members’ professional development to improve the professional knowledge, competence, skillset and effectiveness of the individual staff and the department, section or team.
- 7S Work Place: To implement 7S work place and maintain a safe, secure, and legal work environment.
- Financial : To monitoring and control assets, expenses and budgets.
- Handling Pressure: The business world is often competitive and challenging, so an effective manager or supervisor should possess the ability to withstand the pressure and thrive in a high stakes environment
- Adaptation: The business sector is constantly changing, and managers or supervisors should possess the ability to adapt to alternative technologies, management structures, and forms of communication.
- Initiative: To be pro-active and take the initiative to take action when necessary and not wait for their superiors to give instructions.
- To communicate directly with brand technical team on technical call-out on the fit and make immediate changes in 2 D or 3D pattern (CLO) and make and submit sample to get fit approved for production.
- To ensure product safety meet USA “CPSIA” and Europe "GPSA" requirement.
- To review new product development, give clear written preventive instructions and alternative options in ERP call-out on how to handle product critical paths and buyer comments
- New request and comments
- Merchandiser to study new product request tech-pack or buyer’s comments before attending product development meeting. “write and stick comments or changes on sample at location of changes”.
- Merchandiser to chop “approved sample” on approved sample
- Processes ; Constructions with Engineering Team
- Use the most effective and efficient cutting processes (fabric pre-treatment, relax, handling or spreading, cut, numbering, bundle, etc.) to produce right first-time perfect cut-piece.
- Use the most effective and efficient sewing & finishing methodology to engineer the use of machinery, attachment, folder, guide, template to produce right first-time quality garment.
- Use the most effective and efficient pick & pack methodology to pick & pack product according to shipping destinations, right first time without error.
- IE to write comments and corrective active plan in ERP Call-out
- Pattern
- To understand brand’s pattern block and fit requirement, guide Pattern Technician team to draft good fit pattern according IE constructions and brand’s pattern block, meeting brand’s requirement or above buyer’s expectation in getting product fit right first time, saving time and cost.
- Materials with suppliers to understand fabric characteristic
- Material Shrinkage, to ensure finished product able to meet product shrinkage requirement. (Pre-shrunk fabric)
- Material skewing or twisting, to ensure fabric is slant set or vertical slant cut (stripe) to zero-degree skewing, making twisted pattern block is not a good option.
- Material color fastness to ensure no cross staining or color migration
- Material technical data & specification to ensure it meet USA "EPA and Europe "REACH" standard.
- Bill of Material (BOM)
- To understand fabric characteristic, so as to achieve
- Non-distortion of cut panel during spreading & cutting.
- Easy stripe or block matching during cutting & sewing.
- Zero garment skewing
- To achieve most efficient fabric width / consumption, achieve 85% marker efficiency, saving material usage, for costing & quotation and bulk purchase.
- To under sewing trims & packaging materials characteristic, so as to achieve
- Added shrinkage % and defect rate to purchase
- No cross staining
- To achieve most efficient sewing trims & packaging materials consumption, saving material usage, for costing and bulk purchase.
- Embroidery, Print and Laundry
- Work with embellishment and laundry suppliers to use most effective and efficient way to execute Embellishment (Print & Embroidery) and Wet & dry processes to produce right first-time product.
- To always test for the fabric shrinkage after embroidery, print and laundry work, add into pattern accordingly.
- To always check for shape change or cross staining.
- Sample ; Small Bulk Production
- To manage the sample team to do pre-treatment materials, cut according to pattern, sew and finish sample according to processes and IE study base on the most efficient methodology and machineries.
- To manage a group of Brand Technical & Quality Auditors to
- To follow up on order status.
- To involve in production meeting before production start
- To conduct daily in-line inspections
- To conduction Final inspection and submit to brand
- To issue inspection certificate if require.
- To ensure factory conduct product safety checks to meet USA “CPSIA” and Europe "GPSA" requirement.
- To manage research, sourcing & procurement (right quality & price) of
- Machinery and equipment
- Attachment & Guide & Presser foot
- TPM (Wear & Tear) spare-parts
- Damage parts
- Consumable
- To manage product development team to provide competitive product costing, timely to secure order and continue to make improvement on product cost
- To manage product development team to follow work process and timely execute their task right first time, according to or above buyer’s expectation.
- To manage the Small Run production team to produce right quality garment efficiently and on time for shipment.
- To manage product development team to ensure only approved information, pattern & marker and SMV are provide to factory
- Business travelling is required
- University Degree major in Business Administration, Marketing/Finance or other related disciplines or Diploma or courses in Fashion or Apparel related field.
- At least 20 years working experience in garment production manufacturing.
- A strong communicator with excellent spoken and written English, Chinese (Mandarin) is advantage
- Proficiency in computer, Microsoft Word/ Excel, ERP and other office applications.
- Strong management, planning & organization skills, able to multi-task in fast paced environment and work under tight deadlines
- Strong business sense, negotiation, persuasive skill, capable to deal with overseas buyers / factories independently;
- Highly motivated, self-initiated, customer-oriented, willing to achieve objectives with clear vision.
- Presentable, responsible, result-oriented and a good team player and interpersonal skills.
- Have a strong sense of urgency, immediately report with options and resolution.
- To be stationed in Cambodia Headquarters
- Business travelling is required
Merchandiser
Expectations - Duties, Responsibilities
- Responsibilities:
- Merchandiser is responsible from order analysis to on time shipment, execute the orders perfectly as per the customer quality requirements and meeting our cost.
- To arrange product sample and materials for customer approval on time for production.
- Ensure order profitability, by purchasing the right material quality at the right cost and delivery on time for production.
- Job scope:
- Product Development:
- To set sample Time and Action Calendar.
- To create sample request or purchase order in ERP and sent to supplier.
- To acknowledge received of sample material on sender packing list or invoice, make a copy and collect or make arrangement to collect the items from reception goods holding area
- To update sample materials received in store in ERP.
- To take picture and upload the received material color/pattern swatch on to Sample Request in ERP.
- Sewing trims including thread received are kept in the sample bin and arrange sample trim to be preshrunk if needed.
- On instruction from Merchandising Manager, new or special material use in product development, to send material to independent lab-test company to certify the material use meet USA "EPA and Europe "REACH" chemical standard and USA “CPSI...
- Envelope must contain the following:
- Pattern (Pattern)
- Customer’s tech pack (Pattern)
- Sample Request Form (by IE)
- Product cycle time & instruction (By IE).
- Mini marker (BOM)
- Bill of Material Request Form (BOM)
- Merchandiser is responsible to collect and send cut fabric, fabric pillow case, mock ups, garment panel and garment sample to embellishment and wet & dry process.
- Upon returning of embellishment panel and receiving of all trims, Merchandiser to move the Bin to "For Sew" holding area.
- Upon the return of sample from wet & dry process work, put sample in Bin and move Bin to "FOR FINISHING" holding area.
- To discuss with PD manager and Technical Executive on fabric limitations from fabric supplier and work out the best way to produce the most efficiency marker suitable for bulk production.
- To coordinate fabric, garment panel, or sew trail or mockup sample, with sample supervisor and pass to embellishment house to do trial sampling.
- To collect fabric pillowcase, garment panel or sew trial or mockup sample, from sample supervisor and pass to wet/dry processing house to do trail sampling.
- To measure samples size spec for correctness and before sending to buyer for approval in a timely manner.
- Sales Order Confirmation (SOC)
- Merchandiser to take ownership and follow up on confirmed order assign by Merchandising Manager or Senior Merchandiser.
- To set new order Time and Action Calendar in ERP.
- Technical Request
- To create BOM, APD and Sample request (Booking) in ERP. (Measurement point refer to buyer’s Handbook in Customer master profile)
- To upload and attached buyer’s Technical Package in ERP according to sample type
- Fabric Approval & Purchase
- To do material planning to auto create fabric purchase orders (PO), check link BOM consumption and link buyer’s Po quantity (include & exclude function) for correctness and send for Merchandising Manager or Senior merchandiser verification in ERP
- To arrange bulk fabric submission to customer for quality and color approval in a timely manner.
- Merchandiser to make arrangement with fabric supplier to courier first bulk fabric dye lot sample fabric for PP sample making in Product Development Center (PD). The requested first bulk fabric dye lot sample fabric can be in Full color way or nominated color depending on the buyer demand.
- To follow up and ensure bulk fabric are delivered according to “T&A “and on time for production.
- Sewing Trims & Packaging Material Approval & Purchase
- To do accessory material planning to auto create sewing trims and packaging materials purchase orders (PO), check link BOM consumption and link buyer’s Po quantity (include & exclude function) for correctness and send for Merchandising Manager or Senior merchandiser approval in ERP.
- To arrange Bulk Sewing Trims & Packaging Material submission to customer for quality and color approval in a timely manner.
- To arrange Bulk Sewing Trims & Packaging Materials for Pre-production Sample (PP) making.
- To follow up and ensure bulk Sewing Trims & Packaging Material are delivered according to “T&A “and on time for production.
- Follow up
- To update order approval progress in Merchandising Tracking in ERP, which are share view by related department, especially factory order controller.
- To check link product cycle time (cutting SAM, sewing & packing SMV, pick & pack SAM) information for correctness
- Shortfall
- Receive information on material over consumption and estimate shortfall quantity,
- Inform buyer, if buyer accept the shortfall shipment quantity, to initiate claim against supplier.
- Inform buyer, if buyer do not accept the shortfall shipment quantity, to work with fabric supplier on the replacement.
- Refer to problem solving guide for problem solving
- Product Execution Meeting
- To attend to product execution meeting call for by Product Development team.
- To discuss with PD manager and Technical Executive on fabric limitations from fabric supplier and work out the best way to produce the most efficiency marker suitable for bulk production.
- Confirmed Order Sample Management
- To acknowledge received of sample material on sender packing list or invoice, make a copy and collect or make arrangement to collect the items from reception goods holding area
- To update sample materials received in store in ERP.
- To take picture and upload the received material color/pattern swatch on to Sample Request
- Sewing trims including thread received are kept in the sample bin and arrange sample trim to be preshrunk if needed.
- On instruction from Merchandising Manager, new or special material use in product development, to send material to independent lab-test company to certify the material use meet USA "EPA and Europe "REACH" chemical standard and USA “CPSIA” and Europe "GPSA" product safety requirement.
- Envelope must contain the following:
- Pattern (Pattern)
- Customer’s tech pack (Pattern)
- Sample Request Form (by IE)
- Product cycle time & instruction (By IE).
- Mini marker (BOM)
- Bill of Material Request Form (BOM)
- To measure samples size spec for correctness and send to buyer for approval in a timely manner.
- Sample Rejected: upon receiving information on sample rejection from buyer, Merchandiser clarify with Agent/Buyer on the comments immediately, retrieve initial new sample request form in ERP. MERCHANDISER must attach, buyer comments, revised tech pack in ERP. print a hard copy of the new request and comments, write the date on every pages of details and attached on top of the old request onto the envelope. Merchandiser then begins the sampling process once again by placing the bin containing sample, materials and envelope in sampling queue ("first in / first out").
- Sample Approved: upon receiving information on sample approved from buyer,
- Clarify with Agent/Buyer on the comments immediately
- To approve order for production in sample request, attached buyer comments and revise technical package if any, write buyer’s callout in ERP
- To arrange for production execution meeting with Technical executive and release MI and marker for production.
- If revise sample is required, to initiate new sample request in ERP to execute sampling process.
- Approved for Production
- To approve the order for production in ERP
- To provide approved sample, hard copy Full Set MI (Appendix BD1.0.06)) and order detail file.
- Matching Trims with actual materials
- Cutting Instructions
- Sewing Construction & Labeling instruction & Size Spec
- Pick List with packaging instructions
- Critical call-out
- Embellishment details
- Wet & Dry Processing details
- Merchandiser to work with Order Controller to call for New Order Briefing or factory pre-production meeting.
- Diploma in Business Administration, Marketing/Finance or other related disciplines or Diploma or courses in Fashion or Apparel related field.
- At least 5 years working experience in garment manufacturing Merchandising.
- A strong communicator with excellent spoken and written English, Chinese (Mandarin) is advantage
- Proficiency in computer, Microsoft Word/ Excel, ERP and other office applications.
- Strong planning & organization skills, able to multi-task in fast paced environment and work under tight deadlines
- Able to work independently in full Sourcing & Merchandising duties from product development to shipment.
- Possess strong good team player and interpersonal skills.
- Have a strong sense of urgency, immediately report with options and resolution.
- Highly motivated, self-initiated, customer-oriented, willing to achieve objectives with clear vision.
- Strong negotiation, persuasive skill, capable to deal with overseas buyers / factories independently;
- Have consumption calculation knowledge
- To be stationed in Cambodia Headquarters
- Travelling is required
Senior Merchandiser
Position Summary Expectations - Duties, Responsibilities
Reports to: Business Development Manager
- Job Responsibilities:
- To executive business strategy plans set by the Business Development Manager.
- To understand the customer's process (include buyer’s ERP systems) and testing requirement and train his/her team.
- To manage and train merchandising team to
- Get product sample and materials approval on time for production.
- Ensure order profitability, by managing team to purchase the right material quality at the right cost and delivery on time for production.
- To constantly sourcing for new supplier that can provide better service, on time and product quality and price.
- To host clients, visit to factory.
- Managerial Responsibilities :
- Daily Operations: To ensure the daily functioning of a department and instill basic discipline and principles to his/her department.
- Administration: Complete basic administrative work and correspond with other departments. Maintaining a safe, secure, and legal work environment. Monitoring and controlling expenses and budgets if necessary.
- Staffing: To interview, identify, hire, and train new employees. To coach and further develop existing employees. Able to deal with performance problems and terminations.
- Leadership: Providing the employees and their resources with enough guidance, direction, leadership and support necessary to ensure that they are able to accomplish their goals. To develop team members through positive feedback, constructive feedback, and coaching.
- Set Goals: Ability to set a clear vision for his/her department and have his/her staff see the value in that vision. Articulating both short & long-term goals to staff to ensure a company’s growth.
- Delegation: Ability to delegate a department workload effectively and monitor its progress towards completion while not delegating the ultimate responsibility for this work. Ability to identify the strengths and weaknesses of each staff and give them work that they can complete effectively while also challenging them to achieve more.
- Communication: Able to effectively communicate with both staff and bosses as well as convey the necessary information to the various company parties.
- Collaboration: Serve as a role model for working together. Encourage and support cross-functional efforts and model collaborative behaviors to set the example for your team members.
- Monitoring: Monitor the team to ensure that the plan to achieve the goals is being carried out in such a way that its accomplishment is assured and initiating action to strengthen results
- Motivate: Motivate staff and create an environment where employees can thrive and succeed. Create an open, positive and innovative work culture.
- Coaching: To coach and train staff of new policies, workflows, technologies or systems. To ensure correct and accurate usage after training.
- Support: Offering wisdom when appropriate and discipline when necessary. Supporting problem resolution and decision making
- Evaluation: To encourage satisfactory work, regularly evaluate data and employee performance. Tracking and reporting scorecard results to senior management.
- Enforcing Policy: Enforce company policy to cultivate an environment that makes employees hold one another accountable for their actions.
- Succession Planning: Succession planning helps prepare people to step into new roles when their colleagues leave, retire, or move on to other areas of the organization. This makes for a smoother transition for everyone
- Mentorship: Two most important assets are your people and their individual and collective knowledge. This knowledge shouldn't walk out the door, never to be seen again, simply because a person leaves the company, thus manager are to arrange mentoring program.
- 7S Work Place: To implement 7S work place.
- Job scope:
- Product Development Sampling Process
- To work with Business Development Manager to study and understand the products, ensure our factory have the capabilities to handle the product.
- To assign merchandiser team to take up new product development follow-up, brief the team on the require T & A and material supplier's information.
- To manage the merchandising team to ensure sample delivery to buyer on time.
- Order Confirmation (SOC)
- To create SOC with order details such as itemize material cost, SMV, cm cost, transportation cost, picture, generate soc number and send to COO for approval in ERP.
- The merchandising team that do product development follow-up will take responsibility of the confirmed order follow-up, if not, to assign new Merchandiser team to take up new confirm order follow-up.
- Set customer “Time & Action Calendar (T&A)” template in ERP for the team to follow up on orders.
- To manage merchandising team to ensure the team follow customer’s protocol, process flows and updates of WIP into customers’ systems
- Purchase
- To source for latest materials, embellishment, wet /dry process trend cost from ERP.
- To ensure accuracy and be accountability on the purchase delivery, quantity, quality and prices.
- To do or verify fabric material planning to auto create fabric purchase orders (MPO) by checking BOM-fabric consumption, mini marker, fabric specification and unit price for correctness in ERP.
- To verify sewing trims and packaging materials planning to auto create accessory purchase orders (APO) by checking accessory consumption, specification and unit price for correctness in ERP.
- To look into order profitability, by keeping purchase budget within or less than the 1st Sales confirmation (SOC). To call out on purchasing item out of budget to Business Development Manager and Top Management for a direction.
- Diploma in Business Administration, Marketing/Finance or other related disciplines or Diploma or courses in Fashion or Apparel related field.
- At least 5 years working experience in garment manufacturing Merchandising.
- A strong communicator with excellent spoken and written English, Chinese (Mandarin) is advantage
- Proficiency in computer, Microsoft Word/ Excel, ERP and other office applications.
- Strong management, planning & organization skills, able to multi-task in fast paced environment and work under tight deadlines
- Strong business sense, negotiation, persuasive skill, capable to deal with overseas buyers / factories independently;
- Highly motivated, self-initiated, customer-oriented, willing to achieve objectives with clear vision.
- Possess strong good team player and interpersonal skills.
- Have a strong sense of urgency, immediately report with options and resolution.
- Have consumption calculation knowledge
- To be stationed in Cambodia Headquarters
- Travelling is required.
Factory Manager
Expectations - Duties, Responsibilities
- Job Duties
- To work on factory yearly budget and manage factory cost to the lowest.
- To manage a production team, implement short and long term plans and ensure factory processes are in place to
- Plan and fully utilize factory capacity
- Produce quality products in full quantity, on time for export.
- Achieve high efficiency and profitability.
- Admin & Human Management
- To establish a factory administration and human resource policies guidebook, adhere to country laws and our customer CSR requirements.
- Ensure CSR and CT-Pat security policies & procedures are in place to conduct normal business.
- To work with CHQ HR Executive to recruit qualify department executive.
- To work with her executives to recruit qualify supervisors, leaders and workers.
- Ensure executives, supervisors, leaders and workers are orientate, brief and train on theirs job responsibilities.
- To keep head count within budget and approved employment contract in HRM.
- Monitor executives, supervisors, leaders and workers work performance, grade them, incentivized good performers and remove bad performers.
- To implement and manage supervisors, leaders and workers incentive policies, ensure the policies are able to motivate them and are pay accordingly with proper documents support.
- Implement lean manufacturing “Eliminate waste and do continuous improvement”
- 7s visual factory
- Proactive production planning & control
- Critical path management
- Buffer and safety stock
- Improve product cycle time
- Quick change over
- Using visual line balancing
- Machinery & equipment
- Total preventive maintenance
- Automation
- Mistake proofing
- Total quality management.
- To put in place and manage factory security to ensure no losses to company properties.
- To keep the factory clean and tidy at all times and provide a pleasant working environment.
- Production Management
- To accept order with correct SMV and cm price in ERP in order to translate to accurate factory capacity loading.
- To manage PMS production line plan with planner, to plan to complete order in time for inspection and shipment.
- To monitor the weekly plan CM loading to ensure full production capacity utilization.
- To ensure Planner update planning calendar and shipping schedule on a weekly basis to the respective party concerns.
- To ensure production raw materials and accessories arrive on time and approved for production
- To call for Pre-production meeting to set
- Production T&A
- Product quality standard
- Machineries, folders and attachments needed to mistake proof processes, improve product cycle time and quality to meet standard.
- To monitor and maximize material utilization
- To monitor and ensure daily production meet plan CM earning, achieving delivery in full quantity and on time. (DIFOT)
- To conduct daily quality audit to ensure product quality meet buyer requirements
- To resolve issue using problem solving methodology (quality, speed and Cost). Raise claim or replacement of materials to the responsible supplier
- To call for weekly shipment meeting.
- To monitor and ensure shipping department prepare shipping documents on time for shipment
- To monitor and approve weekly shipping advise before sending to the respective party concerns.
- To summit Daily Management Report to Top Management.
- University Degree major in Business Administration, Marketing/Finance or other related disciplines or Diploma or courses in Fashion or Apparel related field.
- At least 20 years working experience in garment production manufacturing.
- A strong communicator with excellent spoken and written English, Chinese (Mandarin) is advantage
- Proficiency in computer, Microsoft Word/ Excel, ERP and other office applications.
- Strong management, planning & organization skills, able to multi-task in fast paced environment and work under tight deadlines
- Strong business sense, negotiation, persuasive skill, capable to deal with overseas buyers / factories independently;
- Highly motivated, self-initiated, customer-oriented, willing to achieve objectives with clear vision.
- Presentable, responsible, result-oriented and a good team player and interpersonal skills.
- Have a strong sense of urgency, immediately report with options and resolution.
- To be stationed in Cambodia Headquarters or other country
- Business travelling is required
Quality Assurance Executive
Expectations - Duties, Responsibilities
- Job Duties
- To Plan and Drive factory quality, efficiency, profitability, meeting on time delivery.
- To manage departmental cost and expenses.
- To be accountable of departmental machinery, equipment and tools.
- To manage a group of Production team (leave/ attendance/ absentee)
- To manage the 7S in the workplace, (Machinery, Tools & Equipment).
- To put in place Successor and Mentoring Plan.
- Job Responsibility
- To report to Factory Manager.
- To inform and apply leave in advance.
- To manage daily attendance.
- To conduct daily goal setting meeting to his team.
- To implement 7S workplace, machineries, tools and equipment.
- To use I Apparel Core Value to administrate his/her production team, encourage them to have a sense of belonging and work with high morale.
- To attend PP Meeting and suggest the most efficient Methodology to do sew & finish the product right every time to meet customer quality standards.
- To give direction to Pre-production Executive to cut sewing trims to size and load to sewing lines according to cut lot.
- To brief his team of Supervisor on the new order product execution, preventive measure to be taken and demand quality standard.
- To brief and discuss with his team of Supervisor on which operations are to be placed in offline and online operation.
- To monitor the daily routine work is carried out by the workers (oil papers, 50cm machine tuning, and needle blunt test).
- To brief and discuss with his team of Supervisor on setting the quality standard to meet buyer demand according to
- SPI
- Thread's tension
- Meet buyer spec measurement by having right cut -piece and no trim off during production.
- Right machine, attachment, guide, methods and handling to make the product right every time.
- To arrange his team of Supervisor to sew test sample and prepare for pre line set up to achieve 30minutes quick change over.(For complicated styling and feature, to request to use stock fabric of similar type, weight and content to be cut into the needed style for production department to do test run.)
- To arrange the first bulk garment produced from production line to finishing and conduct joint inspection with Quality Supervisor (Production). (This process is to ensure that the garment produced is according to the Buyer's requirements and also ensures that the worker do it right the first time.)
- To plan work for his/her assign production sewing, finishing & pick & pack team to produce good quality products and to meet production targets.
- To manage production data in PMS, certify all data entries for correctness so that all related parties can view the Production Department WIP Report.
- To review Weekly Worker’s Quality Analysis Report to identify and give warning letter to worker who has continuous bad quality work record.
- To show to Line Supervisor the PMS plan Bar for the new style and motivate her/him on how to achieve the efficiency target set and how to earn Efficiency points to become the first 3 best lines ( refer to motivation training program).
- To brief and discuss with his team of Supervisor on how to handle the critical operations and to ensure those operation are able to meet targeted output.
- To brief Line Supervisor on how to arrange to cut, sew or make roll trims into the require length and shape according to Production instruction (PI) ( "e.g. cut draw string or label making. (This process is to prepare all work that can be done in advance before production in order to cut short production lead-time.)
- To monitor hourly output of the total production line and react, work out for immediate solution to achieve day set target.
- To manage lost and defective garments and ensure to replace and complete according to cut quantity.
- To approve the daily reconciliation report (track garment lost and incentive calculation) by end of the shift.
- To ensure garment output quantity is equal to cut quantity and on time for shipment.
- To ensure the Production team to follow Product Safety Policy and Procedures. (Refer to Monitoring List)
- To impose discipline.
- To assign, train, set goal and guide his team to be accountable, achieve data accuracy, produce perfect quality garment right first time and achieve high efficiency & productivity target.
- To follow the company Internal Rules and Regulations.
- Have strong business sense
- Self-motivated and look for Continuous Improvement
- Strong in Cost and People Management skills
- Strong in planning and organizing garment production
- Strong in Interpersonal relationship skills
- Good in Responsive skills
- Good textile, technical, garment construction and machinery knowledge
- Good material utilization knowledge.
- Garment Quality knowledge, with high quality expectation
- Can work under pressure
- Computer literate
- Good Command of English (writing/speaking)
- Minimum 8 years solid experience in garment industry, preferably Factory Manager.
Order Controller
Expectations - Duties, Responsibilities
- Job Duties
- To ensure product quality, quantity and on time delivery.
- To manage the 7S in the workplace (Tools & Equipment).
- To put in place Successor and Mentoring Plan.
- Job Responsibility
- To report to Factory Manager.
- To inform and apply leave in advance.
- To implement 7S workplace, tools & equipment.
- To clean the work place before start work/before break and end work.
- To request from immediate superior to replace the defective tools / equipment
- To do self-checking after task.
- To study the Merchandising Order Tracker and purchasing progress in ERP and make daily communicate with Merchandiser to better understand the order T&A
- To work closely and update the order approval and materials delivery date to planner to execute production planning in Production Management System (PMS)
- To received Manufacturing Instructions and QA File from Merchandiser, upon order approved for production
- To inform planner and update T & A in ERP, upon receiving the Manufacturing Instructions.
- To call for new order briefing with Merchandiser, to discuss on the order details, product execution and buyer comments and requirement.
- To inform Planner to call for Pre- Production meeting with Factory Manager, Pre-Production Exec, Production Exec and Quality Engineer, Merchandiser, Buyer QA and support service representative to join the pre-production meeting, if needed.(during the meeting to agree to all call-outs such as:
- Color shade prevention
- Efficient methodology
- Mistake proof Machine & attachment
- Product execution flow
- Buyer quantity standard
- To record all agree callouts in MI, such as:
- Color shade prevention
- Efficient methodology
- Mistake proof Machine & attachment
- Product execution flow
- Buyer quantity standard
- To convert the Manufacturing Instructions to Production Instructions and to instruct the coordinator to translate to local language.
- To signed off the hard copy of the Production instruction (PI) including Buyer Cutting Quantity Breakdown Size Spec, Final Garment Construction Instruction and Packing Demand.
- To track the materials arrival dates.
- For oversea purchases, to update the information to shipping section to arrange goods importation and inform store to receive goods.
- For Local purchase to update the information to respective store.
- To keep track on the received fabric quantity and ensure fabric store team update the fabric quantity received in ERP within 24 hrs.
- To follow up with Fabric Quality Auditor to keep track on the received fabric quality and approval from Factory manager to proceed production.
- To follow up with Pattern & Marker Technician to keep track on the cut plan.
- To work with Factory Manager for optional solution and revert any additional or shortage to Merchandising team for further action.
- To guides, monitor and empower Store Checker to conduct 100% Quality & Quantity check on all Sewing Trims & Packaging Material Received.
- To guide, monitor and empower Sewing Trims Clerk to put together the needed Sewing trims according to Buyer PO and paste sewing trims onto matching sewing trims card.
- To review matching sewing trims card for :
- Sewing Trims quality received are accordance to specification stated in purchase Order.
- Sewing Trims quantity received are accordance to purchased quantity stated in purchase Order.
- Sewing Trims color matching to body color is accordance to buyer requirement.
- Sewing Trims to match Country P/O or size etc.
- To sign off the sewing matching trims for production.
- Sewing trims quality issues found not conforming to specification stated in purchased order.
- Order Controller
- To record the issues in Sewing trims In-store Report in ERP
- To collect evident sample as proof to supplier.
- To report on non-conforming quality issues to Factory Manager immediately review and give solutions.
- To instruct Store supervisor to arrange store worker to conduct 100% inspection on the sub-standard product to determine the defective Quantity and send the claim information to Merchandiser.
- To guide, monitor and empower Packaging Materials Clerk to put together and paste the needed Packaging materials according to Buyer PO Pick & Pack instructions.
- To review Buyer PO Pick & Pack Instructions for :
- Packaging materials quality received are accordance to specification stated in purchase Order
- Packaging materials quantity received are accordance to purchased quantity stated in purchase Order
- Packaging materials color matching to body color are accordance to buyer requirement
- Packaging materials to match Country P/O or size etc.
- To sign off the Buyer P/O Pick & pack instructions including pick List.
- Packaging Materials Quality issues found not conforming to specification stated in purchased order.
- Order Controller
- To record the issues in Packaging materials In-store Report in ERP
- To collect evident sample as proof to supplier.
- To report on non-conforming quality issues to Factory Manager immediately review and give solutions.
- To ensure the plan cut quantity is the maximum cut quantity accepted by buyer and maximum material utilization proportional throughout all materials. (Future PMS auto calculate)
- To work with MR to proposed the over plan to cut quantity to buyer for acceptance of any plan cut quantity above buyer given tolerance.(This is to maximize the earning by fully utilize the materials purchase and not to keep the materials as stock and sell as stock at 15% of the purchase price.)
- To get daily update on the materials utilization from store and cutting section to ensure materials are enough for the whole order.
- To track the replacement quantity, ensuring cutting section replace all the needed color and size as the order progress.
- To report any additional or shortages in cut quantity to Factory Manager and inform the Merchandiser accordance to Factory Manager Decisions.
- To ensure Cutting team closed the order by doing the cutting completion report when IA order is completed. (This will update the PMS WIP to show all party concerns the final cut quantity.)
- To ensure Sewing Trims store supervisor arrange his team of General Workers (Production) to follow Production line plan in PMS, to move the Kanban Bin from:
- Cutting section to sewing trims store to collect Sewing trims.
- Sewing trims store to make arrangement with embellishment contractors to collect Bins for embellishment works and sent back to Sewing trims store for embellishment audit.
- Sewing trims store to issue Sewing Trims and move bins to Sewing line holding area.
- To get daily update on the production status (WIP) from cut—sew--finish--pick & pack--carton. Including out sourcing and cut-piece or garment embellishment and wet & dry garment process if any.
- To conduct audit check at each production stage or operation to ensure instructions are followed to produce the right and safe quality product every time and quantity meets buyer demand. The findings are record in Order Audit Summary Report (Appx.5.1.8) or in PMS Q module.
- To work with support services company to reserve production space according to sewing production plan. If the order is with cut-piece or Garment Embellishment or Wet & Dry Process.
- To disseminate the product quality requirement and standards information to Quality Coordinator/Auditor and embellishment production team.
- To arrange for buyer or self-approval on cut-piece or Garment Embellishment or Wet & Dry Process pre-production sample before bulk production, if bulk embellishment production shows quality not according to approved pre-production sample. To raise quality issues to factory manager to study the case and give solutions.
- To follow up with the support Service Provider on work in progress, ensuring work continuity and its production outputs are able to support the sewing line plan.
- To provide Embellishment Service Provider daily work in progress quantity to Planner.
- To provide internal approved embellishment or wet & dry process sample swatch to General Worker to conduct quality audit check.
- To guide, monitor and empower store General Worker to conduct 15% quality audit check on the embellishment or wet & dry process product to know the defective and out of tolerance measurement %.
- To follow with store supervisor to ensure Embellishment Service Provider to make good the defective panels by doing touch up work or replace defective panels with good one using remnant fabric.
- To work with Order coordinator to arranges making of top samples and to deliver to the respective merchandiser or buyer. (The TOP samples are a critical process, it must be send to buyer for approval 10 days before shipment.)
- To provide QA file and work closely with Buyer Quality Auditor to understand the quality requirements and standards, disseminate product quality requirement and standards information to in-house QA, QI and production team.
- To provide, updated production status (WIP) and shipment schedule to Buyer QA.
- To make arrangement with Buyer QA to conduct inline and final inspection and update the dates in Shipment schedule.
- To arrange Order Coordinators to work with Buyer QA during their visit and to give a helping hand to them when needed, including conducting final inspection on behalf of Buyer QA. The results is updated in shipment schedule:
- Passed quality inspection, to signed final reports and collect inspection certificate if any.
- Failed quality inspection, to inform Factory Manager for further action.
- To follow up with the Pick & Pack Leader on the final packing list and packing completion report. (Final packing list must be equal or more than the cut plan or cut quantity in color and size.)
- To verify the packing list and to get Factory Manager Approval to take necessary action to work with Marketing to ship the over-run garment if possible.
- To send cut plan, Packing List and cut completion report to COO for final approval before shipment.
- To impose discipline.
- To assign, train, set goal and guide his team to be accountable, achieve data accuracy, produce perfect marker right first time and achieve high marker efficiency and productivity.
- To follow the company rules and regulations
- Minimum 5 years solid experience in garment industry
- Self-motivated
- Strong in Cost Management skills
- Good in Responsive skills
- Strong in Interpersonal relationship skills
- Strong Quality background with high quality expectation /preferably Quality Auditor
- Computer literate
- Merchandising background is advantage
- Minimum 5 years solid experience in garment industry
- Good Command of English (writing/speaking)
- Good knowledge of garment construction techniques is advantage.
- Can work under pressure
Logistic Manager
Position Summary Expectations - Duties, Responsibilities
Reports to CEO
- Job Duties
- Manage the flow of incoming materials and outgoing finished products to meet customer demand and deliver finished products on time and within budget.
- Job Responsibility
- Oversee & resolve day to day documentation/operations issues with factories, forwarders, supplier and buyer logistics.
- Integrate logistics & shipping operations between HQ & factories and ensure the channel of communication is effective.
- Source and negotiate optimum logistics costing with service providers eg. Transporter, customer broker, forwarders & etc.
- Liaise with buyer’s Logistics dept. to understand their requirement and to provide factory shipping our internal shipping guide to follow.
- Provide factory shipping dept. all necessary information for their documentation preparation.
- Supervise & guide proper documentation for custom audit.
- Monitor & update the weekly shipment & fall-out performance of factories.
- Monitor & update export & import shipping cost in Apparel Ezi.
- Providing training, if necessary
- Any other duties delegated/required by management.
- Solid knowledge of logistics procedures
- Experience in using EDI and preparing shipping documents (e.g. ASN)
- Computer savvy with excellent knowledge of MS Office (especially Excel)
- Good understanding of budgeting and reporting
- Experience in directing and evaluating subordinates
- Excellent organizational and communication skills
- Attention to detail
- Problem-solving abilities
- BS in Business Administration, Logistics or Supply Chain
Software Development
Expectations - Duties, Responsibilities
- Job Duties
- Product development from prototyping, customizing user features, to debugging, field tests and production optimization.
- Support back-end Operation and gather User requirement
- Design and update software database
- Develop the programs as per the approved design & requirements using PHP ,Ajax, JavaScript, jQuery, Bootstrap, mySQL Server and related tools.
- Analysing the user requirements and propose the overall solution design including User Interface,
- Test and maintain software products to ensure strong functionality and optimization
- Job Responsibility
- Design and develop advanced applications for the Web Browser platform
- Collaborate with cross-functional teams to define and design new features
- Identify and resolve bottlenecks, rectify bugs and improve application performance.
- Proficient with databases such as Oracle, MySQL or MSSQL.
- Application layers and Database design using industry standards design patterns
- Result- and customer-oriented with analytical and multi-tasking capabilities
- A good team player and able to work independently
- Able to work in highly flexible work environment and able to multi-task
- Strong analytical, communication, problem-solving and interpersonal skills.
- Should also able to work on new technologies and other areas as and when it is required.
- Create user and technical documentation
- Computer science, software engineering, information technology graduate, or similar.
- Experience with UI programming such as JQuery, HTML5 or CSS3.
- Experience with databases such as Oracle, MSSQL or MySQL.
- Experience with REST/SOAP-based web services, AJAX and JSON
- Experience with PHPExcel , TCPDF, mPDF
- Problem-solving attitude
- Willing to relocate working environmet
- Willing to work overtime if required
