Manager, Environment, Social and Governance (1 Position)
Position Summary Expectations - Duties, Responsibilities
Department/ Branch: Company Secretariat & Legal Department
- Set up a roadmap of creation of ESG awareness, a culture of being ESG driven & compliant and finally to be ESG ready in the bank.
- Coordinate with the selected rater to identify client protection gaps and work with relevant departments to fill in the gaps and get Client Protection Certification.
- Identify and manage non-financial risks and opportunities inherent in the bank’s day to day activities.
- Create training materials and streamline Client Protection Principles and ESG concept to all branches (clearly record number of trainings provided and participants to the training)
- Attain an acceptable ESG rating for the bank when it is available.
- Manage social performance activities by working with staff from relevant departments, branch offices, sub-branch offices for ESG-related or Client Protection- related activities.
- Prepare ESG and client protection report quarterly for the BOD and annually the Bank’s annual report, or another related reports required by competent authorities.
- Other tasks assigned by Head, Company Secretariat.
- At least University Degree preferred in environmental science, business sustainability, finance, etc.
- Experience in social enterprises, client protections and ESG with International NGOs or financial sectors will be helpful.
- Strong inter-personal skills for communication within the bank is essential.
- A resourceful and fairly strong/driven personality is needed to establish a new management function within the bank.
- Analytical, organizational, and interpersonal skills
- Be available to travel in rural areas.
Product Designer (3 Positions)
Position Summary Expectations - Duties, Responsibilities
Department/ Branch: Digital Banking Department.
- Conduct user research to understand customer needs, pain points, and expectations within the digital banking landscape.
- Analyze market trends and competitive insights to identify opportunities for new features and product improvements.
- Collaborate with stakeholders (product managers, developers, marketers) to define product roadmaps and prioritize features.
- Design and prototype user interfaces and user experiences, ensuring smooth and intuitive workflows for all digital banking products.
- Develop design systems and branding guidelines for consistent presentation across platforms.
- Test and iterate on designs through user testing and data analysis to ensure optimal user experience.
- Proactively advocate for user-centered design principles within the organization.
- Stay up-to-date on the latest trends and technologies in fintech and digital banking.
- Develop and present compelling communication materials to stakeholders and colleagues.
- Minimum 3 years of experience as a product designer, with a strong focus on digital banking or financial services (a plus).
- Proven track record of successfully designing and launching digital products.
- Deep understanding of user-centered design methodologies and best practices.
- Strong UI/UX design skills, with proficiency in design tools (e.g., Figma, Sketch, Adobe XD).
- Excellent research and analytical skills.
- Ability to translate complex data and insights into actionable design solutions.
- Strong communication and collaboration skills.
Product Owner (2 Positions)
Position Summary Expectations - Duties, Responsibilities
Department/ Branch: Digital Banking Department.
- Communicate the vision and collaborate with all related departments: digital technical teams, IT team, Card team, business team to drive development and plan on execution.
- Develop product detail; project requirements/ use cases/ user stories for clarity of development scope.
- Enforce Scrum development framework across the development team.
- Plan feature releases and manage effective launch to market.
- Ensure feature release is of quality and on schedule.
- Conduct training to other departments including but not limited to Product Sales and Contact Center.
- Document and maintain effective product backlog and related documentation.
- Collaborate in R&D activities and the creation of proof of concept of all new initiatives.
- At least 3 years of digital related project management experiences.
- Good understanding of Scrum development framework and other Agile methodologies.
- Understands how to effectively lead a team and manage product backlogs as well as release planning.
- Quality-oriented mindset, attention to details.
- Confident in making and justifying decisions, but flexible enough to change direction based on user feedback, stakeholder needs, and designer/ developer input.
- Fluency in English, excellent communication skills, strong interpersonal skills, able to establish and maintain effective and collaborative working relationship.
- Ability to work effectively under pressure with a high-energy and proactive style.
- Knowledge/experience from the financial, banking, and/or insurance industry is a plus.
Senior Officer, Business Analyst (1 Position)
Position Summary Expectations - Duties, Responsibilities
Department/ Branch: IT Project Management Department.
- Take end-to-end technical ownership of digital journey implementation, solution development, and life cycle support
- Analyze, be prioritize, and communicate technical requirement for insurance solutions
- Coordinate with main technology partners to implement new feature and solutions against tight development timelines
- Represent technical solution towards our distribution partner on an operational level
- Accompany partner onboarding processes from a technical perspective
- Work with implementation partners to design software solutions integrated into overall software landscape
- Support insurance solution to shape solution development roadmap
- Bachelor’s degree in Information Technology or equivalent
- Solid experience working as a Business Analyst within insurance industry
- Detail and demonstrable understanding of Underwriting, Claims, and Finances
- Ideally 2 years of experiences working as Business Analyst
- Proven experience in modern web development and backend architecture
- Excellent ability to translate business into IT requirement
- Fluency in English
Senior Specialist, Software Development (3 Positions)
Position Summary Expectations - Duties, Responsibilities
Department/ Branch: IT Application Department
- Write high quality code using the guidelines and effectively debug the code
- Implement low to medium complexity system enhancement to meet business requirements following best practices and IT compliance policies
- Lead and manage the day-to-day activities of the assigned teams providing guidance and support removing barriers as needed
- Write clear, readable, and maintainable code. Take ownership of the quality and usability of code
- Development of Technology research capacity and capability to meet with company business current and future requirements
- Good foundation in data structures, algorithms, and OO Design with rock-solid programming skills
- Develop, implement and document the systems, the internal methodology, processes, and procedures for software development adhering to ISO and standards
- Enable the use of available technology by promoting digital adoption within and outside the organization
- Participate in the full stack of the Software Development Life Cycle (SDLC)
- Draw conclusions and effectively communicates findings with both technical and non-technical team members, providing active leadership skills across project and business team
- Bachelor’s degree in computer science or equivalent
- 3 years of experience in software development
- Strong back-end development/analysis/debugging skills in JEE, Core Java, Design patterns, and query languages (SQL and JPA)
- Strong knowledge of back-end tier: Service and Persistence layers around Spring, and Hibernate or other ORM frameworks, and Rest Service framework with Tomcat, WebLogic, or other similar frameworks
- Experience with DevOps implementation
- Preferably to have some knowledge related to Kubernetes and Docker
- Solid knowledge of Relational Databases (Oracle, PostgreSQL)
- Innovative thinking that can break down barriers and provide unique solutions
- Willing to learn and lead the innovation to transform changes
- Ability to suggest solutions to the traditional back office processes as per the new digital needs
- Expert in written and verbal communications skills
- Experienced in implementing automated testing platforms and unit tests
- Experience with continuous delivery principles, experience in Agile projects, Git experience for source code
Senior Officer, Web Development (2 Positions)
Position Summary Expectations - Duties, Responsibilities
Department/ Branch: IT Application Department.
- Cooperate well with developer team to develop and maintain websites and web applications
- Ensure the performance, quality, and responsiveness of websites and web applications
- Provide support and training to junior developers
- Practice writing clean and maintainable codes according to best practices
- Must be able to perform duties with moderate to lower supervision
- Work with the application development team in delivering the project and deliverable within time and good quality
- Write high quality code using the guidelines and effectively debug the code.
- Bachelor’s degree in computer science or equivalent
- Good with logical analysis, data structure, and algorithms
- Strong skills in Web Development
- At least have 4 years experience with Laravel, Vue.js, Tailwind, Node.js, React, WordPress
- Very strong knowledge of Relational Databases (Oracle, PostgreSQL)
- Experience in common third-party APIs (Google, Facebook)
- Programming/scripting experience and knowledge of software development life cycle is preferred
- Experience working with a development team
- Good interpersonal and communication skills
- Capability to work independently and creatively
- Good teamwork and excellent problem-solving skills.
Officer, Integration Development (2 Positions)
Position Summary Expectations - Duties, Responsibilities
Department/ Branch: IT Application Department
- Develop, maintain, enhance and troubleshoot existing applications
- Contribute to all phases of the development lifecycle
- Build reusable code and libraries
- Write well-designed, testable, efficient code
- Collaborate with cross teams to develop new features
- Analyzing the behavior of the system to improve
- Build Unit testing and functional testing
- Bachelor's degree in computer science or equivalent. Fresh graduate is encouraged to apply
- Good with logical analysis, data structure, and algorithms
- Good knowledge and understanding of OOP and design patterns
- Knowledge of Relational Databases and ORM technologies
- Knowledge of Web Service (REST, SOAP)
- Experience handling middleware systems or ESB
- Experience in WSO2 is highly desirable
- Experience in Docker, Apache Tomcat, and Spring Boot is plus
- Basic knowledge of Linux commands
- Quick learner and passionate about IT
- Good interpersonal and communication skills
- Capability to work independently, creatively, and with good teamwork
Officer, Analyst, Cyber Security (2 Positions)
Position Summary Expectations - Duties, Responsibilities
Department/ Branch: IT Security Department.
- Review all activity security alert and analyst on endpoint detection and response tool.
- Review, analyst, and to fix vulnerabilities on security assessment to make sure that systems running smoothly.
- To monitor; review, and to recommend security on IT Infrastructure (Firewall, network, servers, application, computers, network devices: Hardware, software, Operating Systems, virtualization, LAN/WAN, ...) or Security information and event management system
- To monitor log files, access to database, intrusion prevention and intrusion detection system and other network activity.
- To monitor, review, implement, and to analyst all security systems to make our systems have compliance security by preventive error happen.
- Check and monitoring all system configurations comply with IT Security standards
- Assist in planning, coordination, and implementation of IT security projects
- Provide security advice and technical subject matter expertise to stakeholders.
- Plan and conduct IT induction or IT security awareness training
- Self-improved knowledge about IT Security and researching for seminars/courses for related skill.
- Perform other task assigned by supervisor/line manager / Head of department.
- Bachelor’s degree in computer science, or any equivalent qualification
- Experience in information security or a related field
- Experience with computer network penetration testing and techniques
- Understanding of firewalls, proxies, SIEM, antivirus, and IDPS concepts
- Ability to identify and mitigate network vulnerabilities and explain how to avoid them
- Understanding of patch management with the ability to deploy patches in a timely manner while understanding business impact
- Certified on any certifications related to the skill would be advantage.
