Assistant to CEO
Department: Executive Office
Reports to: CEO
Campus: Main Office Sen Sok 1 (Rotation as needed)
Summary:
The Assistant to the CEO provides executive support to the CEO, including managing the CEO's calendar, coordinating travel, handling correspondence, preparing correspondence and reports, and providing administrative assistance. The ideal candidate will have a strong understanding of school administration and be able to work independently and as part of the CEO’s executive team.
NOTE: We prefer Cambodian females. She needs to have experience in working directly for a Western foreign CEO for at least 3+ years, preferably within School, University, Hospitality, Healthcare service industries.
- Responsibilities:
- Manage the CEO's calendar and schedule appointments, meetings, and visits.
- Coordinate travel arrangements, including booking flights, hotels, and ground transportation.
- Handle and prepare correspondence, including emails, letters and reports.
- Ability to communicate and correspond in good English and Khmer languages.
- Provide administrative assistance, such as preparing reports, presentations for the CEO.
- CEO Administration tasks.
- CEO reports.
- Working closely with the Board of Directors with and on behalf of the CEO.
- Act as a liaison between the CEO and other Head of departments and senior staff.
- Good communication skills, friendly and approachable.
- Assisting with the CEO's strategic planning process.
- Managing the CEO's budget.
- Representing the CEO at school events.
- Must be available and flexible when the need arises (sometimes out of office hours)
- Other duties as assigned.
- Professional Responsibilities
- Follow CIA FIRST’s code of conduct, policies, and procedures.
- Be aligned with CIA FIRST’s philosophy and schoolwide learner outcomes.
- Build working relationships with colleagues that are amicable and collaborative.
- Attend school driven Professional Development workshops and activities.
- Maintain confidentiality with regards to information relating to students, staff, and families who attend CIA FIRST.
- Report any child safety and or child protection concerns.
- Qualifications in Education, Administration or any related fields.
- Fluent in English both written and verbal communication skills.
- 3+ years of experience in an executive assistant role preferably within School, University, Hospitality, Healthcare service industries.
- Strong organizational and time management skills.
- Proficient in Microsoft Office Suite (WORD and PowerPoint). Must be very good on Google doc, Slide presentations, preferably spreadsheets.
- Ability to work independently and as part of a team.
- Discreet and trustworthy.
Curriculum Assistant
Campus : Sen Sok1
Reports to: School Level Curriculum Coordinator Curriculum Department Officer
Groups and Meetings: SAP 2
- Data Collection and Analysis
- Collecting, analysing and presenting Teacher Support and Evaluation data in order to inform professional development initiatives, and determine effectiveness.
- Collecting, analysing and presenting perception survey data in order to inform Key Actions in the School-wide Action Plan, and determine effectiveness.
- Collecting analysing and presenting student achievement data in order to inform planning and instructional changes, and determine effectiveness of interventions.
- Budget and Logistics Administration
- Liasing with the Head of Curriculum, Principals, School-level Coordinators, Teachers, and procurement department to facilitate purchases from the Major Learning and Teaching Resources, Professional Development and ACS WASC budgets.
- Tracking actual expenditure vesus budget allocated for the Major Learning and Teaching Resources, Professional Development and ACS WASC budgets.
- Seminar, transportation and accommodation booking, payment, and administration for the Professional Development and ACS WASC budgets.
- General Administration and Support
- Managing appointments and calendar for the Head of Curriculum
- Providing administrative support for the School-level and Subject Coordinators including printing, photocopying, and providing stationary and supplies.
- Acting as liaison between the Curriculum Department and the Administrtion and Finance Departments.
- Translation from English to Khmer and vice versa when delaing with non-English speaking parents and other stakeholders.
- A Bachelor’s degree in Business Administratiion or a related subject.
- A professional with good organisation, communication, collaboration and cross-cultural skills.
- An ability to work under pressure and meet deadlines.
- Strong attention to detail.
- The ability to accept constructive feedback and strive for professional growth.
- A strong commitment to the school’s beliefs about education and the learning process as adopted in the school’s Mission, Vision and SLOs.
- Experience with data-driven improvement planning and cycles of continuous school improvement.
- Recent criminal police record check certificate.
Co-Teacher
Campus: Chbar Ampov Branch
The position is for International Faculty
Prerequisites
- The Co-teacher typically has a background in Education or any related field. Has good English communication skills both written and verbal. Ideally, they will have previous experience of working with young students and a genuine interest in supporting students to succeed.
Relationships
- The Co-teacher acts as a support to the Teacher and Students in the classroom. They report directly to the Homeroom Teacher and receive support, guidance, and training from the homeroom teacher and subject coordinators.
Reports to: Homeroom Teacher and Subject Coordinators
Accountable to:The School Level Principal
- Duties and Responsibilities
- Collaboratively work as a team with the homeroom teachers to ensure the teaching quality. Attend planning time when necessary.
- Co-manage the classroom effectively and efficiently with the homeroom teachers to enhance the teaching and learning environment for both students and teachers.
- Share teaching responsibilities/sessions with the homeroom teachers. Deliver planned learning activities to either small groups and or individual students as instructed by the homeroom teacher.
- Set expectations and goals with the homeroom teachers.
- Assist students who are struggling with their studies in the four subjects (work with the homeroom teacher in facilitating help classes at lunchtime).
- Co-assess the students’ performances by providing meaningful feedback to students, during learning activities, to support and guide their learning. Provide feedback to the homeroom teacher on student progress.
- Rotate the classroom roles with homeroom teachers.
- Maintain a well organized, safe, and efficient classroom space.
- Support the class teacher to build a classroom environment of respect and rapport.
- Ensure student safety both inside and outside of the classroom.
- Acts as a bridge to parents in translating student progress and important communications between school and parents.
- Collaborate with our Student Support Services team, as and when required, this may include following post referral strategies with individual students.
- Translate for both parents and teachers at PTCs and when required during the school day.
- Carry out admin duties such as photocopying, printing, preparing materials, and resources for classroom activities.
- Promote, support, and participate in school initiatives and events including school field trips.
- Cover for the class teacher during any absences.
- Professional Responsibilities
- Follow CIA FIRST’s code of conduct, policies, and procedures.
- Be aligned with the CIA FIRST’s philosophy and schoolwide learner outcomes.
- Display awareness and understanding of the Habits of Mind ( HOMs).
- Build working relationships with colleagues that are amiable and collaborative.
- Attend school driven Professional Development workshops and activities.
- Maintain confidentiality with regards information relating to students, families, and staff who attend CIA FIRST.
- Report any child safety and or child protection concerns.
- Implement Restorative Justice Framework.
Teaching Assistant
This position is for International Faculty
Campus: Chbar Ampov Branch
Prerequisites
- The Teaching Assistant typically has a background in Education or any related field. Has good English communication skills both written and verbal. Ideally they will have previous experience of working with young students and a genuine interest in supporting students to succeed.
Relationships
- The Teaching Assistant acts as a support to the Teacher and Students in the classroom. They report directly to the Homeroom Teacher and receive support, guidance and training from the homeroom teacher and academic team.
- Duties and Responsibilities
- Maintain a well organized, safe and efficient classroom space.
- Create and maintain classroom displays as instructed by the class teacher.
- Support the class teacher to build a classroom environment of respect and rapport.
- Ensure student safety both inside and outside of the classroom.
- Supervise student nap times.
- Support both the social and emotional development of the students.
- Deliver planned learning activities to either small groups and or individual students as instructed by the class teacher.
- Have an understanding of Essential Questions and make connections to these during activities, as guided by the class teacher.
- Provide meaningful feedback to students, during learning activities, to support and guide their learning.
- Provide feedback to the class teacher on student progress.
- Support the class teacher with promoting positive behaviour management strategies in the classroom.
- Collaborate with our Student Support Services team, as and when required, this may include following post referral strategies with individual students.
- Translate for both parents and teachers at PTCs and when required during the school day.
- Carry out admin duties such as photocopying, printing, preparing materials and resources for classroom activities.
- Promote,support and participate in school initiatives and events including school field trips.
- Cover for the class teacher during any absences. ( For short periods of time).
- Professional Responsibilities
- Follow CIA FIRST’s code of conduct, policies and procedures.
- Be aligned with CIA FIRST’s philosophy and schoolwide learner outcomes.
- Display an awareness of the Habits of Mind ( HOMs).
- Build working relationships with colleagues that are amiable and collaborative.
- Attend school driven Professional Development workshops and activities.
- Maintain confidentiality with regards information relating to students, families and staff who attend CIA FIRST.
- Report any child safety and or child protection concerns.
Senior Graphic Designer
Campus: Sen Sok1
The chosen candidate will assist in the development of marketing collateral while working on a variety of projects including internal and external events, and provide graphic design support for the marketing department. This unique role provides an opportunity to help fulfill many creative, exciting projects and assist with various tasks required to keep the marketing strategy running efficiently. We are looking for a creative, flexible, motivated and open-minded individual who can work with both strategy and rigor as well as free-thinking exploration.
Reports to: Marketing Manager
- Create and oversee the creation and execution of design solutions for print, online or any form of communications and marketing purpose
- Design graphic content, illustrations,infographics and POSM
- Manage graphic designs from conception to delivery.
- Work as part of a team to achieve marketing goals.
- Review junior designer drafts to ensure quality.
- Generate fresh concepts. Ensure brand consistency throughout various marketing projects.
- Ensure deadlines are met.
- Liaise with the team and relevant department to determine their requirements, timescale and budget.
- Coordinate with outside agencies, art services, web designer, marketing, printers, and colleagues as necessary.
- Keep up-to-date with industry developments.
- Support the organizing of various projects.
- Proficiency in Adobe Creative Cloud, particularly with InDesign, Photoshop, Illustrator and Premiere Pro. After Effect
- Video & Photo shooting,
- Flexibility and willingness to work independently, in a team environment, and with multiple deadlines
- Ability to take on several projects at once, while meeting and managing deadlines and time sensitive projected goals.
- Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design.
Ground Safety Monitor
Campus: SenSok1
SUMMARY OF THE POSITION
Reports to - School Administration Manager
Definitions
The position is defined as Ground Safety Monitor. School Administration Manager work together in various ways to various extents as needed, with the designed purpose of assuring students are supported as fully as possible.
Qualifications
The job holder is a professional with a background in a related field. He/She has a strong commitment to the school’s beliefs about education and the learning process as adopted in the school’s mission, vision and schoolwide learner outcomes. The individual must possess good organizational skills with attention to details, show professionalism through attitude, attire and appearance, and has strong communication, facilitation, and consensus building skills.
- RESPONSIBILITIES, TASKS AND DUTIES
- Support break time supervisors through monitoring, advice and followup.
- Initiate and lead the investigation in any behavioral management case (incl. access to CCTV footage).
- Ensure parents, students and guests to the campus abide by School rules and policies.
- Perform other duties as assigned by the Branch Principal or the Heads of School.
- Supporting Lunch delivery supervision.
- Parental supervision during school times.
- Student supervision during non break times.
- Supervise Early drop off, late pick up for FTK and FTI students
- RESPONSIBILITIES, TASKS AND DUTIES
- Keeping on the lookout for any unsafe action and breaks in regulation
- Check any unclean place or broken item and inform to maintenance and cleaner team
- Communicate information with Branch Principal regarding identified hazards, precaution and risk
- Walk around campus every 30 minutes ensuring safety of all stakeholders.
- Standby to check the CCTV
- Cooperate with IT team and maintenance team to make sure CCTV is working properly
- Conducting risk assessment and enforcing preventative measures
- Tracking any accidents and finding the best way to prevent future accidents
Front Desk Assistant
This position is for Chinses Speaker
Campus : Sen Sok1
Fluent Chinese speaker required.
- The Front Desk Officer typically possesses an educational background in Business Administration, Marketing, Communications and PR or any related field. She/he must have experience in administrative tasks and duties for at least 2 years. Native speaker level of English and Khmer language, strong service orientation, an enthusiastic and positive work attitude as well as high level of cultural sensitivity and empathy are further characteristics of the Front Desk Officer.
Relationships
- The Front Desk Officer acts as the connection point among parents to department and department to department. The employee reports on daily bases to the S.A.M, disseminates information to and creates a constructive and collaborative relationship with all office staff, parents, students and externality.
Reports to: S.A.M.
- Responsible for:
- Ensuring effective communication among all parents, students, staff and teachers, and outsiders; processing enrollment process; managing all student files and waiting list students; and maintaining a good customer service.
- Main Activities:
- Good communication with parents and guardians for enrollment processes including school information.
- Guide and advice parents and guardians when filling in the form for the enrollment.
- Checking students’ attendance every day and confirming with parents.
- Creating and managing waiting list students for new term to be commenced.
- Managing the reception area.
- Assist in all student admission procedures.
- Being the focus point to distribute all necessary information.
- Ensuring good customer service.
- Giving the Student Attendance Report (Including dropping, new enrolling or delaying students)
- Keeping students’ file for further use.
- Managing others tasks assigned by S.A.M.
Admissions Officer
Campus : Sen Sok1
Prerequisites
The Admissions Officer must have a knowledge of Kindergarten through Grade 12 education. They should have a good knowledge of the Cambodian National Curriculum as well as International Curriculums. They must have an understanding of the admissions, marketing and recruitment processes and the importance of the role in contributing to the successful recruitment of students through accurate and effective communication.
Relationships
The Admissions Officer works very closely with the Front Desk, Academic, Finance and MarCom departments. The Admissions Officer is the forefront of the school and represents the school when speaking with parents and future students. This role will reflect and control the process of admission and communication through cross departmental strategy in order to both retain existing customers as well as the recruitment of new clients. The key relationship here is with the community both internal and external.
Reports to:
Admission Supervisor (Marketing and Admission Department)
Responsible for:
Admissions/ Communications/ Marketing support for CIA FIRST Chbar Ampov Campus
- Gathering, entering, maintaining and analysing school data and providing reports
- Maintaining the prospective parents’ (School Management System) database to keep up to date and accurate information for all stages of the process
- Handle all incoming enquiries from prospective parents and can confidently manage school visits
- Tracking, managing and analysing all elements of the admissions process including visits, registrations and follow up calls with prospective parents
- Processes applications for admission in accordance with approved policies and established internal procedures. (assessing a student’s qualifications, calculating admission averages, validating documents and making admission decisions).
- Responds to in-person, in writing or phone inquiries about school programs and services, admissions and registration.
- Assist (participate) in modifying and maintaining information packages/brochures for admissions and registration
- Coordinates with other staff in order to ensure any necessary follow-up tasks relating to student inquiries are completed.
- Monitoring of Social Media accounts and the resulting comments and messages
- Develop key Marketing strategies for a variety of situations
- Develop communication strategies that are aligned with CIA FIRST’s vision, mission and beliefs
- Develop multimedia content around social media campaigns to maintain the brand efficacy.
- Help support other admissions related and marketing events if needed.
- Excellent IT skills including experience of working with databases and the Microsoft Office suite
- Outstanding communication and interpersonal skills
- Working knowledge of the sales and leads pipeline
- Social Media experience and an ability to be flexible with communication
- High attention to detail
- The ability to build and maintain excellent professional relationships with colleagues.
- Experience of planning and prioritising your own workload and managing competing demands.
- The ability to both immerse and understand the culture of the school
- Knowledge of web based applications and blogging
- Ability to identify opportunities to improve processes
- Experience in analysing and reporting of data.
- Ability to plan and create content, Multimedia
Digital Marketing Manager
Campus: Sensok1
Department : Marketing and Admissions
Report to : Marketing and Admission Director
The Digital Marketing Manager is responsible for developing and executing digital marketing strategies that promote the school's brand, attract prospective students, and engage current families. The ideal candidate will have a strong understanding of digital marketing channels, including search engine optimization (SEO), social media, and email marketing. They will also be able to measure and report on the effectiveness of marketing campaigns.
- Develop and execute digital marketing strategies that align with the school's overall marketing goals.
- Manage the school's social media accounts and create engaging content.
- Run paid advertising campaigns on social media and search engines.
- Optimize the school's website for search engines.
- Create and manage email marketing campaigns.
- Track and measure the effectiveness of marketing campaigns.
- Stay up-to-date on the latest digital marketing trends.
- A motivated self-starter, with a level of maturity to drive tactical campaigns independently;
- Degree level qualification in marketing, communications, or related field;
- 5+ years of experience in marketing (either client or agency side)
- Sound knowledge of the full marketing mix including strategy development and planning, campaign development, measurement and tracking, and optimization;
- A comprehensive and up-to-date knowledge of online/ digital marketing
- Excellent written and verbal communication skills with the ability to write high-quality marketing copy.
- Impeccable time management skills, attention to detail, ability to self-manage;
- Is a patient and thoughtful mentor to junior staff which collaborate style, inspiring best practices
Environment, Social, Governance, Health & Safety, Corporate Social Responsibility, Risk, and Compliance Manager
Campus: Sensok1
Department: Administration
Reports to: Director of Administration
Summary:
The Environment, Social, Governance, Health & Safety, Corporate Social Responsibility, Risk, and Compliance Manager (ESG/H&S/CSR/R/C Manager) is responsible for developing and implementing policies and procedures that promote environmental sustainability, health and safety, corporate social responsibility, risk management, and compliance with applicable laws and regulations. The ideal candidate will have a strong understanding of ESG, H&S, CSR, R/C principles and practices, as well as experience in a school setting.
- Responsibilities:
- Develop and implement policies and procedures that promote environmental sustainability, health and safety, corporate social responsibility, risk management, and compliance with applicable laws and regulations.
- Conduct risk assessments and develop mitigation strategies.
- Monitor and report on ESG, H&S, CSR, R/C performance.
- Represent the school on ESG, H&S, CSR, R/C matters to external stakeholders.
- Provide training and education to staff on ESG, H&S, CSR, R/C matters.
- Coordinate with other departments to ensure that ESG, H&S, CSR, R/C requirements are met.
- Additional Duties:
- Oversee the school's environmental sustainability program, including waste management, energy conservation, and water conservation.
- Ensure that the school complies with all applicable health and safety regulations.
- Develop and implement the school's corporate social responsibility (CSR) program.
- Manage the school's risk management program.
- Ensure that the school complies with all applicable laws and regulations
- Bachelor's degree in environmental science, public health, business administration, or a related field.
- 5+ years of experience in ESG, H&S, CSR, R/C, or compliance in a school setting.
- Strong understanding of ESG, H&S, CSR, R/C principles and practices.
- Experience in developing and implementing policies and procedures.
- Experience in conducting risk assessments and developing mitigation strategies.
- Experience in monitoring and reporting on performance.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team
International/Chinese Marketing Specialist
Campus; Sensok1
Department : Marketing and Admissions
Report to : Marketing and Admission Director
The International/Chinese Marketing Specialist is responsible for developing and executing marketing strategies that promote CIA FIRST International School to prospective students and families in China and other international markets as well as those within Cambodia. The ideal candidate will have a strong understanding of the Chinese and international education markets, as well as experience in marketing and communications..
- Develop and execute marketing strategies that align with the school's overall marketing goals.
- Manage the school's social media accounts and create engaging content.
- Manage relationships with Chinese and international media outlets.
- Optimize the school's website for search engines.
- Create and manage email marketing campaigns.
- Track and analyze marketing data to measure results.
- Stay up-to-date on the latest digital marketing trends.
- Attend education fairs and other events in China and other international markets.
- Strong understanding of the Chinese language and culture.
- A motivated self-starter, with a level of maturity to drive tactical campaigns independently;
- Degree level qualification in marketing, communications, or related field;
- 5+ years of experience in marketing (either client or agency side)
- Sound knowledge of the full marketing mix including strategy development and planning, campaign development, measurement and tracking, and optimization;
- A comprehensive and up-to-date knowledge of online/ digital marketing
- Excellent written and verbal communication skills.
- Impeccable time management skills, attention to detail, ability to self-manage;
- Is a patient and thoughtful mentor to junior staff which collaborate style, inspiring best practices
Admissions Manager
Campus: Sensok1
Department: Marketing and Admissions
Reports to: Marketing and Admissions Director
Summary:
The Admissions Manager is responsible for the planning, execution, and management of the admissions process for CIA FIRST International School. This includes developing and implementing enrollment strategies, managing the applications, and review process, coordinating testing and campus visits, and overseeing the entire enrollment process. The Admissions Manager also plays a key role in the school's marketing and outreach efforts.
- Develop and implement admissions strategies that align with the school's mission and goals.
- Manage the application and review process, including screening applications, scheduling interviews, and making admissions decisions.
- Coordinate campus visits and interviews for prospective students and their families.
- Oversee the yield process and ensure that the school meets its enrollment goals.
- Work with the marketing team to develop and execute recruitment strategies.
- Maintain and update the school's admissions website and materials.
- Represent the school at admissions fairs and other events.
- Build and maintain relationships with prospective students, their families, and feeder schools.
- Bachelor's degree in education, business, or a related field.
- 3+ years of experience in admissions or related fields.
- Strong knowledge of the international school admissions process.
- Excellent written and oral communication skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Ability to work under pressure and meet deadlines.
- Fluent in English and another language.
Senior IT Analyst
Campus: Sensok1
SUMMARY OF THE POSITION:
We are seeking an experienced IT Analyst with strong cybersecurity, cloud networking and data center skills to join our team. The IT Analyst will be responsible for maintaining all computers and electronic devices, providing technical support to teachers and staff, and managing various IT projects. The ideal candidate should have a positive approach to working and learning, excellent problem-solving skills, strong attention to detail, and at least 4 to 10 years of experience in information technology.
PREREQUISITES:
The IT Analyst should have an educational background in Information Technology, Computer Science, or any related field. The candidate should also possess English speaking and writing skill.
- Reporting to the IT Manager, the IT Analyst will be responsible for the following:
- Maintaining and provisioning Active Directory, Google Domain, and SIS, user accounts, computer accounts
- Managing projects such as the rollout of new hardware, software, and construction of new facilities
- Managing procurement processes for ICT infrastructure equipment and software
- Developing budgets in conjunction with ICT infrastructure equipment and software
- Leading the team to develop new systems/solutions
- Managing the security of the IT infrastructure including cloud computing and intellectual property
- Organizing workflow and ensuring that employees understand their duties or delegated tasks
- Providing technical documentation of procedures that can be used by other employees to do the job
- Providing technical training to all IT technical staff
- Coming up with IT solutions to fix company problems
- Monitoring and maintaining computer systems and networks
- Prioritizing and managing many open cases at one time
- Suggesting test and evaluating new technology that is relevant to the school
- Managing other technical tasks and projects assigned by the IT Manager
- Activating DRP and BCP in the event of a disaster for IT Infrastructure
- Developing and maintaining the organization’s enterprise security architecture and IT security policies and procedures
- Developing and enforcing the organization’s infrastructure cybersecurity standards
- Maintaining user authorization in all systems
- Cybersecurity monitoring with real-time and historical data
- Overseeing cybersecurity for network infrastructure and systems functionality
- Overseeing data backup and system security operations
- Managing installations, upgrades, and configurations of hardware and software from a security standpoint
- Resolving security issues escalated by technicians and engineers
- Performing both internal and external security audits
- Analyzing security breaches to identify the root cause
- Verifying the security of third-party vendors and collaborating with them to meet security requirements
- Monitoring network traffic to detect potential threats and then responding to these threats promptly
- Managing implementation of cybersecurity infrastructure projects
- Leading design of cybersecurity infrastructure architecture
- Leading new cybersecurity infrastructure technology evaluation
- Rolling out cybersecurity infrastructure for business applications
- Identifying and exploring cybersecurity technology that can create efficiency for operations and drive cost optimization
- Identifying cybersecurity trends and approaches to secure the organization against cyber threats.
- The ideal candidate for the IT Analyst position should have:
- At least 4 to 10 years of experience in information technology
- Good IT skills and should be able to lead technical staff
- Good speaking, listening, and reading proficiency of English. All aspects of the job will require this
- A positive approach to working and learning
- An ability to solve problems using initiative
- Strong attention to detail
- A recent criminal police record check certificate
Accountant Assistant
Campus: Chbar Ampov
SUMMARY OF THE POSITION
The Account Assistant typically possesses educational background Accounting, Finance Banking, any related field.
She/he must have experience in accounting tasks duties for at least 1 year. (Fresh graduated candidates are encouraged to apply too.)
Good in English Communication and Native speaker level Khmer language.
Reports to: Accounting Supervisor
Responsible for: Any Accounting Process
- Follow up unpaid students
- Cash collection
- Keep daily cash collection in a secure location
- Cash deposit in bank
- Work with procurement team for shopping
- Issue invoice for student
- Help to check invoice from Procurement Team before prepare payments
- Work closely with Account Officer
- Other task assigned by Account Supervisor
- Be honest, flexible, patient and friendly hospitality
