Account Receivable
Campus: Chba Ampov
SUMMARY OF THE POSITION
The Account Receivable typically possesses an educational background in Accounting, Finance and Banking, or any related field. She/he must have experience in accounting tasks and duties for at least 3 years. Level of English speaking and Native speaker level Khmer language, strong service orientation, an enthusiastic and positive work attitude as well as high level of cultural sensitivity and empathy are further characteristics of the Accounting Manager. He/She is accountable for the tasks assigned by the accounting manager in the accounting field. Honesty, transparency and accountability are of highest priority and all accounting department staff will follow these principles under guidance, training and control of the Accounting Manager.
Reports to:AR Supervisor, Accounting Supervisor and Accounting Manager
Responsible for: Any AR processing
- Follow up unpaid and weekly report of unpaid students to AR Supervisor.
- Cash collection from each cashier counter every evening and report to FM and AM
- Keep daily cash collection in secure location, make sure the key and combination are locked properly.
- Cash deposit in banks randemply in 3 banks in the next working day.
- Reconcile cash collection in Conical Hat system and submit to DAM and AM
- Control emergency cash, daily count and keep track of cash balance
- Follow up unpaid students with AR assistants.
- Issue monthly invoices to students.
- Issue First letter and second letter to parents.
- Double check discount file report from Sambath.
- Identify any reasons for non-payment and develop plans with AR team on how to resolve and keep out outstanding payment as minimum as possible.
- Keep update all relevant documents to send to parents/students if necessary.
- Customer service Excellence and First impression communication in English
- Ensures that work area is clean, secure, and well maintained.
- Keeps management informed of area activities and of any significant problems.
- Other duties and at hoc reports as assigned by supervisors.
Librarian Assistant
Campus: Sen Sok 1
Summary Of The Position
Prerequisites
- The Librarian Assistant Typically Possesses A Bachelor’s Degree In Education Or Any Field. Native Speaker Level Of English Language, Strong Service Orientation, Excellent Communication Skills, An Enthusiastic And Positive Work Attitude As Well As High Level Of Cultural Sensitivity And Empathy Are Further Characteristics Of The Librarian Assistant.
Relationships
- The Librarian Assistant Acts As The Connection Point Between The Library, Students And Teachers. The Librarian Assistant Must Facilitate Visits From Students And Classes On A Daily Basis, Recording Books Checked In And Out From The Library.
Reports To: Librarian
Responsible For: The Librarian Assistant Is Responsible For The Daily Maintenance And Organization Of The School’s Libraries.
- Check In/Out Of Books To Students And Teachers
- Maintain Library Catalog/Edit Catalog Records
- Assist Teachers And Students In Using The Library Catalog
- Assist Teachers And Students In Locating Books On Shelves
- Communicate With Teachers Regarding Inventory Of Textbooks
- Maintain Discipline/Enforce Library Rules (e.g. No Food In The Library)
- Perform Shelf Reading
- Provide Additional Assistance To Students With Particular Learning Needs Or Abilities, And To Students
- To Monitor And Report Student Progress Constantly
- To Promote Safety And Well-Being Of All Students
Academic Assistant
This position is for International Faculty.
Campus: Sen Sok1
Prerequisites
The Academic Assistant typically has an educational background in Education or any related field and experience in administrative tasks and duties. Native speaker level of English language and very good MS Office / Google Workspace skills are imperative.
Relationships
The Academic Assistant acts as the clerical support of the Academic Head only. All tasks taken over by the Assistant need to be approved by the Academic Head. However, the Assistant has to contribute actively to a constructive and collaborative relationship with all academic staff and in particular with the school level coordinators. The Assistant reports directly to the Academic Head and receives support by interns employed in the academic office.
Administration
The Assistant is responsible for maintaining a well organized and efficient administrative system within the International Faculty. Filing and archiving documents, writing any kind of internal and external correspondence or documents, as well as assisting the Academic Head in all clerical work are the main aspects of his/her daily administrative tasks and duties.
Reports to: Head of School Level
Responsible for: Provide assistance to the Head of School Level by performing a variety of administrative, secretarial and clerical activities.
- Administrative
- Where required translate communications with parents, staff or students also arranging for the distribution of any letters or notes.
- Foster communication among all academic staff and cross-departments.
- Deliver and monitor students’ entrance tests.
- Keep and maintain academic databases.
- Create and manage schedules for TA’s, Co Teachers and teachers (including any supervision duty rotas).
- Arrange for any TA substitutes to cover absences
- Carry out formative and summative Teaching Assistants appraisals
- Develop and implement both orientation and professional development workshops for Teaching Assistants and Co Teachers
- Effectively use the school information system ( Schoolbase).
- Train academic staff to use the school information system.
- Assist in the compilation and distribution of teaching materials.
- Support with translation in parent meetings as and when requested.
- Assist in the recruitment of new academic staff, TA’s and Co Teachers. Coordinate, prepare and hold selection interviews and demo days.
- Ensure efficient use of stationary in the academic office and its periodical supply.
- Support planning and implementation of school events including recognition and graduation days.
- Professional Responsibilities
- Follow CIA FIRST’s code of conduct, policies and procedures.
- Be aligned with CIA FIRST’s philosophy and schoolwide learner outcomes.
- Build working relationships with colleagues that are amiable and collaborative.
- Attend school driven Professional Development workshops and activities.
- Maintain confidentiality with regards information relating to students, staff and families who attend CIA FIRST.
- Report any child safety and or Child protection concerns.
Procurement Officer
Campus: Chba Ampov
SUMMARY OF THE POSITION
Procurement Officer processes purchasing transactions for equipment, materials, supplies, capital goods, and services.
Reports to: School Principal
Responsible for: Procurement department
- Process purchase requisitions / orders within purchasing authority
- Invite, assess, and award/recommend supplier tenders, bids, quotations, and proposals
- Establish and negotiate contract terms and conditions, and maintain supplier relationships
- Prepare and maintain purchasing records, reports and price lists
- Work with internal and external stakeholders to determine procurement needs, quality, and delivery requirements
- Assist in the development of specifications for equipment, materials, and services to be purchased
- Administer contract performance, including delivery, receipt, warranty, damages and insurance
- Reconcile or resolve value discrepancies
- Comply with and maintain knowledge of applicable rules, legislation, regulations, standards, and best practices
- Address staffing resource needs and supervise purchasing clerks
- Develop and maintain constructive and cooperative working relationships with colleagues and management
- Prerequisites
- Post-secondary education is preferred (e.g., a bachelor's degree or college diploma in a business field such as economics, logistics, supply chain management, operations management, finance or engineering, mathematics, or statistical analysis). A professional designation related to supply chain is considered an asset.
- A Procurement Officer should have knowledge of supply chain, production and processing, customer and personal service, relevant tools and technology, applicable regulations and standards, administration and management, English language, other languages as required, and mathematics.
- A Procurement Officer should have the following skill sets: communication, active listening and learning, reading comprehension, coordination, judgment and decision making, organization, time management, writing, service orientation, negotiation, and mathematics.
Procurement Assistant
Campus: Sen Sok 1
SUMMARY OF THE POSITION
Procurement Assistant processes purchasing transactions for equipment, materials, supplies, capital goods, and services.
Reports to: School Principal
Responsible for: Procurement department
- Assist in preparation for new school year with school supplies, uniforms
- Control quantity resources and materials in stock
- Prepare purchase order and contracts with suppliers
- Follow-up and track progress of production and orders
- Receive, count, check quality, label and pack uniforms, materials and resources
- Manage proper storage and get team ready to distribute
- Assist all procurement activities relating to requests, quotation, price comparison and recommendation
- Ensure complete and accurate attachment of receipt or supporting document with requests
- Follow up on discrepancies with the invoices
- Identify available suppliers for all requested items
- Organize and maintain procurement tracking system to keep all departments informed of the status of their requests
- Maintain computerized records containing vendor and bid information
- Receive, open, screen, log and date all requests and purchase orders
- Coordinate and schedule meetings and appointments with suppliers as requested by S.A.M.
- Correspond with vendors regarding prices, negotiation, product availability, terms of delivery and payment
- Respond to inquiries from school staff regarding requisitions, quality of products, purchase orders, and pricing information
- Assist S.A.M prepare administrative requests and maintain tidiness in Admin office
- Do shopping for all school supplies and equipment
- Perform related work as required by Procurement Supervisor and SAM
- ensure that purchasing is carried out in accordance with the School’s Procurement Policy
- Check validity of requests to purchase and resolve or refer non-compliant requests as appropriate
- Investigate queries and discrepancies with requisitions, receipts, orders and invoices escalating as required
- Check that deliveries have been made
- Ensure that all orders are charged back at correct values and quantities, making any required amendments
- Provide advice and support to staff and students, understanding their requirements and guiding them to the most appropriate products and services in person, or using email or other means
- ensuring skills and knowledge are up to date so that the role is performed to the required level. You will from time to time be required to undertake other duties of a similar nature as reasonably required by your line manager.
- Prerequisites
- Post-secondary education is preferred (e.g., a bachelor's degree or college diploma in a business field such as economics, logistics, supply chain management, operations management, finance or engineering, mathematics, or statistical analysis).
- A Procurement Assistant should have knowledge of supply chain, production and processing, customer and personal service, relevant tools and technology, applicable regulations and standards, administration and management, English language, other languages as required, and mathematics.
- A Procurement Assistant should have the following skill sets: communication, active listening and learning, reading comprehension, coordination, judgment and decision making, organization, time management, writing, service orientation, negotiation, and mathematics.
Teaching Assistant
Campus: Chba Ampov
This position is for : International Faculty
Reports to: Homeroom Teacher and Academic Assistants
Accountable to: The School Level Principal
Prerequisites
The Teaching Assistant typically has a background in Education or any related field. Has good English communication skills both written and verbal. Ideally they will have previous experience of working with young students and a genuine interest in supporting students to succeed.
Relationships
The Teaching Assistant acts as a support to the Teacher and Students in the classroom. They report directly to the Homeroom Teacher and receive support, guidance and training from the homeroom teacher and academic team.
- Duties and Responsibilities
- Maintain a well organized, safe and efficient classroom space.
- Create and maintain classroom displays as instructed by the class teacher.
- Support the class teacher to build a classroom environment of respect and rapport.
- Ensure student safety both inside and outside of the classroom.
- Supervise student nap times.
- Support both the social and emotional development of the students.
- Deliver planned learning activities to either small groups and or individual students as instructed by the class teacher.
- Have an understanding of Essential Questions and make connections to these during activities, as guided by the class teacher.
- Provide meaningful feedback to students, during learning activities, to support and guide their learning.
- Provide feedback to the class teacher on student progress.
- Support the class teacher with promoting positive behaviour management strategies in the classroom.
- Collaborate with our Student Support Services team, as and when required, this may include following post referral strategies with individual students.
- Translate for both parents and teachers at PTCs and when required during the school day.
- Carry out admin duties such as photocopying, printing, preparing materials and resources for classroom activities.
- Promote,support and participate in school initiatives and events including school field trips.
- Cover for the class teacher during any absences. ( For short periods of time).
- Professional Responsibilities
- Follow CIA FIRST’s code of conduct, policies and procedures.
- Be aligned with CIA FIRST’s philosophy and schoolwide learner outcomes.
- Display an awareness of the Habits of Mind ( HOMs).
- Build working relationships with colleagues that are amiable and collaborative.
- Attend school driven Professional Development workshops and activities.
- Maintain confidentiality with regards information relating to students, families and staff who attend CIA FIRST.
- Report any child safety and or child protection concerns.
School-Wide Nurse
Campus: Sen Sok 1
Prerequisites
The Nurse holds a Bachelor’s or Master's Degree in nursing.
Relationships
The Nurse is responsible for addressing referrals, reports to and is supervised by the School Principal. He/She works closely with all teachers, and his/her team to ensure the health and wellness needs of all students are being met.
Purpose
The post holder’s principal accountability will be to:
- Implementation of intentional practice through all aspects of the student experience from referral and entry, personal planning to student transition or exit in alignment with CIA PP International School framework, policies, procedures and systems.
- Ensure that the needs of all students are met and that they are supported to make good progress academically, behaviorally and socially.
- Support and advise the parents of students with health/wellness needs.
- Flagging child protection issues.
- Support teachers in managing student health needs when necessary.
- Ensure all student processes are accurately documented in accordance with organizational policy and standards.
Reports to: School Principal
Supervised by: School Principal
- Maintaining the referral process and keeping precise data on students being referred.
- Ensuring the team is recording all student treatment and health information or medical needs in the student profile within SchoolBase.
- Ensuring that information required for statutory assessments is completed to a high standard and forwarded to School Director, Principals and Academic Supervisors.
- Liaising with local health institutions, external agencies and other organizations with a view to obtaining quality advice and support that will enable staff at the school to offer quality provision to students with health needs.
- Coordinating the organization of nurse schedules, inventory and team meetings.
- Supporting the professional development of staff by delivering continuing professional development sessions on topics of expertise, related to student health, wellness and success.
- Researching best practices.
- Facilitate team meetings with clinic staff.
- Collect supporting data regarding effectiveness of interventions.
- Following up on teacher referrals and ensuring supportive communication with teachers.
- Developing clinic policies and procedures.
- Attending SAP goal 1 PLC meetings, as well as other meetings as per request.
- Develop school wide initiatives to improve our clinic services and health and wellness education.
- Prerequisites
- The Nurse holds a Bachelor’s or Master's Degree in nursing.
Admissions Officer
Campus : Sen Sok1
Prerequisites
The Admissions Officer must have a knowledge of Kindergarten through Grade 12 education. They should have a good knowledge of the Cambodian National Curriculum as well as International Curriculums. They must have an understanding of the admissions, marketing and recruitment processes and the importance of the role in contributing to the successful recruitment of students through accurate and effective communication.
Relationships
The Admissions Officer works very closely with the Front Desk, Academic, Finance and MarCom departments. The Admissions Officer is the forefront of the school and represents the school when speaking with parents and future students. This role will reflect and control the process of admission and communication through cross departmental strategy in order to both retain existing customers as well as the recruitment of new clients. The key relationship here is with the community both internal and external.
Reports to:
Admission Supervisor (Marketing and Admission Department)
Responsible for:
Admissions/ Communications/ Marketing support for CIA FIRST Chbar Ampov Campus
- Gathering, entering, maintaining and analysing school data and providing reports
- Maintaining the prospective parents’ (School Management System) database to keep up to date and accurate information for all stages of the process
- Handle all incoming enquiries from prospective parents and can confidently manage school visits
- Tracking, managing and analysing all elements of the admissions process including visits, registrations and follow up calls with prospective parents
- Processes applications for admission in accordance with approved policies and established internal procedures. (assessing a student’s qualifications, calculating admission averages, validating documents and making admission decisions).
- Responds to in-person, in writing or phone inquiries about school programs and services, admissions and registration.
- Assist (participate) in modifying and maintaining information packages/brochures for admissions and registration
- Coordinates with other staff in order to ensure any necessary follow-up tasks relating to student inquiries are completed.
- Monitoring of Social Media accounts and the resulting comments and messages
- Develop key Marketing strategies for a variety of situations
- Develop communication strategies that are aligned with CIA FIRST’s vision, mission and beliefs
- Develop multimedia content around social media campaigns to maintain the brand efficacy.
- Help support other admissions related and marketing events if needed.
- Excellent IT skills including experience of working with databases and the Microsoft Office suite
- Outstanding communication and interpersonal skills
- Working knowledge of the sales and leads pipeline
- Social Media experience and an ability to be flexible with communication
- High attention to detail
- The ability to build and maintain excellent professional relationships with colleagues.
- Experience of planning and prioritising your own workload and managing competing demands.
- The ability to both immerse and understand the culture of the school
- Knowledge of web based applications and blogging
- Ability to identify opportunities to improve processes
- Experience in analysing and reporting of data.
- Ability to plan and create content, Multimedia
Admissions Supervisor
Campus: Sen Sok 1
Reports to: MarCom Manager
Supervised by: MarCom Manager
Responsible for: Admissions at all CIA FIRST Campuses
Prerequisites
The Admissions Supervisor must have a knowledge of Kindergarten through Grade 12 education. They should have a good knowledge of the Cambodian National Curriculum as well as International Curriculums. They must have an understanding of the admissions, marketing and recruitment processes and the importance of the role in contributing to the successful recruitment of students through accurate and effective communication.
Relationships
The Admissions Supervisor works very closely with the Front Desk, Academic, Finance and MarCom departments. The Admissions Supervisor is the forefront of the school and represents the school when speaking with parents and future students. This role will reflect and control the process of admission and communication through cross departmental strategy in order to both retain existing customers as well as the recruitment of new clients. The key relationship here is with the community both internal and external.
- Support and guidance to admissions processes across all campuses
- Design and provide training to admissions and other customer facing roles across campuses to maintain the highest level of customer service.
- Gathering, entering, maintaining and analysing school data and providing reports
- Maintaining the prospective parents’ (SchoolBase) database to keep up to date and accurate information for all stages of the process
- Handle all incoming enquiries from prospective parents and can confidently manage school visits
- Tracking, managing and analysing all elements of the admissions process including visits, registrations and follow up calls with prospective parents
- Processes applications for admission in accordance with approved policies and established internal procedures. (assessing a student’s qualifications, calculating admission averages, validating documents and making admission decisions).
- Responds to in-person, in writing or phone inquiries about school programs and services, admissions and registration.
- Assist (participate) in modifying and maintaining information packages/brochures for admissions and registration
- Coordinates with other staff in order to ensure any necessary follow-up tasks relating to student inquiries are completed.
- Responsible for tracking and engaging qualified leads through social media
- Maintains alignment of Admissions and SIS processes across campuses
- Excellent IT skills including experience of working with databases and the Microsoft Office suite
- Outstanding communication and interpersonal skills
- Working knowledge of the sales and leads pipeline
- High attention to detail
- The ability to build and maintain excellent professional relationships with colleagues.
- Experience of planning and prioritising your own workload and managing competing demands.
- The ability to both immerse and understand the culture of the school
- Knowledge of web based applications and blogging
- Ability to identify opportunities to improve processes
- Experience in analysing and reporting of data.
Front Desk Assistant
This position is for Chinses Speaker
Campus : Sen Sok1
Fluent Chinese speaker required.
- The Front Desk Officer typically possesses an educational background in Business Administration, Marketing, Communications and PR or any related field. She/he must have experience in administrative tasks and duties for at least 2 years. Native speaker level of English and Khmer language, strong service orientation, an enthusiastic and positive work attitude as well as high level of cultural sensitivity and empathy are further characteristics of the Front Desk Officer.
Relationships
- The Front Desk Officer acts as the connection point among parents to department and department to department. The employee reports on daily bases to the S.A.M, disseminates information to and creates a constructive and collaborative relationship with all office staff, parents, students and externality.
Reports to: S.A.M.
- Responsible for:
- Ensuring effective communication among all parents, students, staff and teachers, and outsiders; processing enrollment process; managing all student files and waiting list students; and maintaining a good customer service.
- Main Activities:
- Good communication with parents and guardians for enrollment processes including school information.
- Guide and advice parents and guardians when filling in the form for the enrollment.
- Checking students’ attendance every day and confirming with parents.
- Creating and managing waiting list students for new term to be commenced.
- Managing the reception area.
- Assist in all student admission procedures.
- Being the focus point to distribute all necessary information.
- Ensuring good customer service.
- Giving the Student Attendance Report (Including dropping, new enrolling or delaying students)
- Keeping students’ file for further use.
- Managing others tasks assigned by S.A.M.
Stock Assistant
Campus: Sen Sok 1
Purpose
To guarantee of daily stock working are running smoothly and effectively the stock assistant is the important key to help the stock controller to reach their goal.
Report to : Stock Controller / School Administration Manager (SAM)
Responsible for : Stock Assistant
Main Activity : Uniform controlling and preparation
- Daily prepare uniform in order
- Keep all uniforms cleanest and safety
- Selling uniform by using the stock system
- Do a daily report of uniform
- Do weekly report of uniform
- Do monthly report of uniform
- Prepare request order when uniform nearly out of stock
- Received uniform stock in
- Enter data of stock out and stock in
- 1 Prepare the daily document related to uniform in Chrono or in the file properly
- Quality controlling on a uniform when it is delivered
- Stock preparation
- Others work assigned by the stock controller and SAM
- The Stock Assistant typically has an educational background in Administration or Accounting and experience in the administrative or stock work. Can communicate in Khmer and English language and well on the preparation, organization and good at data management.
