Insurance/Admission Officer (1 Position)
Expectations - Duties, Responsibilities
- To provide cashless service to patients who cover by medical insurance
- Provide service through patients who need to hospitalization
- Inform estimate cost of admission and procedure to patients who need hospitalization
- Keep patients informs about the process of insurance
- Verify guarantee letter to identify covered and uncovered item.
- Receiving inquiries and obtain information for cashless service from customers, vistor
- and other interested parties.
- To provide information regarding to activities conducted at establishment
- Bachelor’s degree Business or any related fields
- Good English communication skills
- Experience 1 year in Insurance setting is prioritize
- Experience in previous hospital registration, billing and collections, financial counseling,
- and/or customer service experience preferred
- Computer literate in Microsoft Office, Email and Internet
- Can work Day/Night shift, Weekend and Public Holiday
- Responsible, hardworking with pleasant personality and can work under pressure.
Registration Officers (1 Position)
Requirements - Skills, Qualifications, Experience
- Bachelor’s degree Hospitality or any related fields
- Good English communication skills
- Experience at least 1 year in clinical setting is prioritize
- Computer literate in Microsoft Office, Email and Internet
- Can work Day/Night shift, Weekend and Public Holiday
- Responsible, hardworking with pleasant personality and can work under pressure.
Customer Service Representative
Expectations - Duties, Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all
- times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Female Only
- Bachelor’s degree in Hospitality, Management or any related fields
- Good English communication skills
- Experience working with customer support.
- Experience in health care service is an advantage
- Computer literate in Microsoft Office, Email and Internet
- Responsible, hardworking with pleasant personality and can work under pressure.
- Yearly Bonus, Health insurance and more benefit from Royal Phnom Penh Hospital
Fixed Asset Accountant (1 Position)
Position Summary Expectations - Duties, Responsibilities
he fixed asset accountant position is accountable for recording the cost of newly-acquired fixed assets (both tangible and intangible), tracking existing fixed assets, recording depreciation, and accounting for the disposition of fixed assets.
- Assign tag numbers to fixed assets.
- Record fixed asset acquisitions and dispositions in the accounting system.
- Calculate depreciation for all fixed assets.
- Recommend to management any updates to accounting policies related to fixed assets.
- Create and monitor a system of controls, procedures, and forms for the recordation of fixed assets.
- University Student major in Accounting, Finance or any related fields
- Good English communication skills
- Computer literate in Microsoft Office, Email and Internet
- Responsible, hardworking with pleasant personality and can work under pressure.
Cashier (1 Position)
Position Summary Expectations - Duties, Responsibilities
Responsible for counting the contents of the cash register drawer at the end of each shift, maintaining receipts, records, and withdrawals.
- Handle cash, credit, or check transactions with customers
- Scan goods and collect payments
- Ensure pricing is correct
- Issue change, receipts, refunds, or tickets
- Redeem stamps and coupons
- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
- Resolve customer complaints, guide them, and provide relevant information
- Keep reports of transactions
- Provide excellent customer service to ensure satisfaction
- Bachelor’s degree in Account and Finance or any related fields
- At least 1 year experienced with Cashier
- Ability to stand, walk, lift heavy items, and work with other team members in a fast-paced environment to provide excellent service.
- Helpful, courteous approach to resolving complaints.
- Customer service or cashier experience.
- Ability to handle transactions accurately and responsibly.
- Able to work Day and Night Shift and schedule roster
- Able to work under pressure
