Senior Officer, Public Relation (1 Position)
Position Summary Expectations - Duties, Responsibilities
Department/ Branch: Marcom
- Lead the development of the bank annual media strategy, including public relations, CSR, media campaign and crisis communications management
- Build a good relationship with media for potential coverage about the bank
- Develop media content including writing article, press release, video script and other communications materials meant for communicating to the public about the bank’s vision and mission
- Assist in the bank’s event including being an MC, preparing press kit, media invitation, registration, and briefing
- Be a representative for the bank and be able to provide presentation to the public or interview to media when needed
- Develop a clear structure of bank’s spokesperson, ensuring a proper brief prior to media interview
- Bachelor Degree in Media, Communications or Journalism
- At least a year experience in relevant field including journalism, public relations, media management and communications
- Excellent written, verbal and interpersonal communications skills
- A good understanding on press release, media interview, spokesperson guideline, dealing with public inquiries
- A good knowledge on photography, videography and digital communications
- Capacity to work with a team from different department and possess a strong leadership
Senior Officer, Document Management (1 Position)
Position Summary Expectations - Duties, Responsibilities
Department/ Branch: Credit Admin
- Ensure all collaterals are fully kept in security vault
- Manage in/out collateral in temporary safe while waiting for sealing
- Follow up and complete sealing daily of in/out collateral
- Ensure the perfection of security document prior seal to security vault
- Manage in/out collateral in vault following approval
- Coordinate/guide/coach and support branch staff to prepare envelop for safe keeping security document
- Monitor and ensure the compliancy of security document safe keeping both Branch and HQ following by Bank internal guideline
- Liaise with relevant local authorities/panel lawyer to perfect the loan documents and assist branch to process its properly
- Prepare documents for loan settlement and meet customer to deliver the original title deed
- Work closely with BLA regarding credit file management, legal document management
- Timely support to solve any issue/error on vault security management
- Do site inspection to ensure all security document are properly sealed and kept in safety place
- All other matters ancillary to the above and to perform any other related duties that Management may require from time to time.
- Bachelor degree in the field of banking and finance, accounting, economic, law or other equivalent.
- At least 3-year experience in Microfinance/Bank, experience in vault management is preferable.
- High motivation, initiative, willing and able to travel to the field.
- Ability to work against tight deadlines and within time constraints
- A person of being responsible, analytical, detail-oriented, and passionate to new invention
- Good knowledge in Microsoft, Advance Excel, and Core Banking System
- Proactive, flexible and a good team player
- Ability on problem solving and good communication skills
- Good behavior, committed and disciplined
- Good Understanding of English both spoken and written
Officer, Credit Admin- Retail Loan (1 Position)
Position Summary Expectations - Duties, Responsibilities
Department/ Branch: Retail Loan Processing Center
- Issue loan legal documents and relevant letter of Personal Loan, Car loan and Housing loan for retail loan both of customers & staff loan with accuracy and timely
- Coordinate/guide and support branch staff to prepare security documents
- Check and follow up post-disbursement condition with branch base on Credit memo approval
- Prepare reports
- Prepare documents for loan settlement
- Check/review Pre-disbursement checklist to ensure the terms & conditions is compiled with credit memo approvals
- Monitor insurance renewal, fire and life
- Perform other tasks assisted by management.
- Third or fourth year university student or Bachelor is preferable
- Ability to work against tight deadlines and within time
- High motivation, initiative, willing and able to travel to the field
- A person of being responsible, analytical, detail-oriented, and passionate to new invention
- Good knowledge in Microsoft Office
- Good behavior, committed and disciplined
- Good Understanding of English both spoken and written
Officer, Recruitment (1 Position)
Position Summary Expectations - Duties, Responsibilities
Department/ Branch: Human Resource Department
- Develops, facilitates, and implements all phases of the recruitment process.
- Collaborates with hiring managers to identify and draft detailed and accurate job descriptions and hiring criteria.
- Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the bank.
- Assists with job posting and advertisement processes in all social media.
- Screens applications and selects qualified candidates.
- Schedules interviews; oversees preparation of interview questions and other hiring and selection materials.
- Assists with the interview process, attending and conducting interviews with hiring managers, and other stakeholders.
- Collaborates with the hiring manager and/or other human resource staff during the offer process, identifying and recommending salary ranges, start dates, and other details.
- Ensures compliance with labor law and regulations, and bank policies.
- Attends and participates in job fairs and recruiting sessions.
- Manage and support the intern program
- Build pools of talent with universities
- Ensure the newly recruited is fulfill the non-criminal record as well as physical check and employment book.
- Do background / reference check with all newly recruited staff
- Performs other duties as assigned
- Excellent verbal and written communication skills.
- Excellent interpersonal skills with good negotiation tactics.
- Ability to create and implement sourcing strategies for recruitment for a variety of roles.
- Proactive and independent with the ability to take initiative.
- Excellent time management skills with a proven ability to meet deadlines.
- Familiarity with laws, regulations, and best practices applicable to hiring and recruitment.
- Proficient with or the ability to quickly learn applicant-tracking software or other recruitment systems.
- Proficient with Microsoft Office or related software.
- Ability to travel to province.
Officer, IT Audit (1 Position)
Position Summary Expectations - Duties, Responsibilities
Department/ Branch : Audit Department
- Work closely with the line supervisor to develop and update audit programs, working paper, and audit procedures in IT audit scopes and implement after approval.
- Examine IT internal controls, evaluate the design and operational effectiveness, determine exposure to risk and develop remediation strategies.
- Manage the timeframe for each audit mission as agreed to achieve the plan.
- The audit executions have followed the IT policy, procedure, and standard in order to ensure all kinds of IT risks are covered, managed, and complied with.
- Perform regular audit testing and provide effective recommendations.
- Discuss and clarify the finding with the auditee to find a clear root cause.
- Keep more concerns in each process to ensure that the internal controls are in place.
- Quickly update to a supervisor if there is any suspicious case is discovered.
- Provide recommendations and guidance on identified security and control risks.
- Ensure the audit documents are fully completed information and stored after finish the audit mission.
- Ensure constant capacity building and up to the date of Phillip Bank's business performance.
- Other additional tasks are assigned by the line supervisor
- Degree in Information Technology/Management Information Systems or related degree.
- Knowledge or experience of computer networking such as computer servers, virtualization, and network infrastructure devices (Switch, Router, and Firewall).
- Knowledge or experience of application development and database management.
- Concepts and knowledge of IT security standards and frameworks are more advantageous.
- Experiences at least 1 year in various IT positions such as software developer, network administrator, database administrator, IT security or IT audit are more advantageous.
- Good understanding of internal control, process and risk analysis, IT security and Application control management knowledge.
- Good teamwork and auditing ethic.
- Good written and spoken English, communication and interpersonal skills.
- High motivation and ability to work under pressure and without supervision
- Able to travel to provinces
Officer, Research (1 Position)
Position Summary Expectations - Duties, Responsibilities
Department/ Branch: Research and Development Department
- With a senior research Officer, plan research projects to be in line with the R&D and institutional changes;
- Formulate and update the research plan for the whole institution.
- With consultation with senior research officer /head of product department updates research tools and research training for external filed researchers.
- Develops, reviews and updates research tools to meet the objectives of the research if needed.
- Help provide trainings related to research to hired researchers as needed.
- Works out with branch managers to facilitate the research process.
- Help supervise field hired researchers collecting data from the field.
- Does data entry and data analysis in SPPS or other if needed.
- Help write up reports and suggests some recommendations based on the findings.
- Develops, revises, and provides trainings related to research field to hired researcher as needed.
- Attends trainings as required and develops skills and competencies to be able to conduct all research projects needed by Phillip Bank.
- Builds and maintains critical relationships in a professional manner with other Phillip bank ‘s staff, partners and stakeholders to promote Phillip bank brand name and services.
- Performs other tasks as requested by Senior research officer/Head of department.
- Bachelor degree in any field (Preferable in Economic degree).
- At least 3-year experience in research management: preferably in MFIs or banks.
- High level of organizational skills
- Experience in team management and leading.
- Problem-solving and decision-making.
- Proficient in computer office and required experience with SPSS or other analytical skill.
- Good in both spoken and written English.
- Ability to keep ordered and systematic records.
- Excellent communication and interpersonal skills.
- Honest and excellent character with high commitment to work with poor people.
- Commitment to helping the poor people.
- Self-motivated.
- Able to travel and stay at the field; etc
Officer, Treasury (1 Position)
Position Summary Expectations - Duties, Responsibilities
Department/ Branch: Treasury Department
- Review regular sources of information and data required for preparation of reports.
- Prepare lender report monthly, quarterly, semi-annually and yearly.
- Prepare other necessary reports for NBC and other stakeholders.
- Prepare monthly Accrual interest on borrowing for accountant
- Produce financial report format for any new report.
- Make sure that the reports are accuracy and timely
- Coordinate and work closely with related department for consolidating the reports.
- Send and Monitor debt covenant and advise supervisor for any breach.
- Send E-mail correspondent to lender for any inquiry.
- Review loan agreement and provide comment.
- Inform and provide recommendation to manager of significant development, challenge in a area of responsibility; and
- Carryout any other duties assigned by management
- Bachelor’s degree in Accounting/Finance or Banking Management
- At least two years experience in Banking or MFIs industry
- Knowledge of the Advanced Excel computing program
- Good English writing skill.
- Honest and excellent character with high commitment to work.
Teller (2 Positions)
Position Summary Expectations - Duties, Responsibilities
Department/ Branch: Phnom Penh Branches
- Perform and handle customers' deposits and withdrawals, changing money, sell banker’s cheques, and purchase traveler’s cheques and accept payment for loans
- Attend to customers' inquiries on the various financial products and services of the bank.
- Perform daily balancing
- Foster service excellence and positive relationship with clients.
- Study in year II or finished bachelor degree of Business Administration, Banking or in any related field.
- Good command of written and spoken English.
- Good interpersonal communication skills.
- Knowledge of a foreign language would be an added advantage preferably in Mandarin, Japanese or Korean
