Travel Designer French Market
Position Summary Expectations - Duties, Responsibilities
Compensation: Competitive upon qualification
Benefits: Social insurance, lunch, health check and bonus.
Working hours: 8.30-12.00/1.30-5.30, Monday to Friday
- Respond to incoming travel inquiries from clients.
- Communicate with clients to understand travel objectives, preferences, group size, special needs, and budget.
- Identify and understand the client’s needs and expectations through profiling.
- Research and select suitable destinations, routes, and experiences based on client profiles.
- Craft detailed day-by-day itineraries including activities, accommodations, meals, transfers, and guide services.
- Adapt proposals based on feedback—modify route, timing, or inclusions to meet expectations.
- Ensure that proposals align with the Easia product strategy and sustainability guidelines.
- Communication with Reservation & Operation for the booking and status.
- Coordinate handover with the operations department for service delivery.
- Understand competition and react accordingly
- Participate in site inspections or FAM trips to improve expertise & services.
- Language: French (native or fluent) + Excellent English
- Skills:
- Able to handle multi-tasks
- Attention to details
- Flexible and hard working
- Able and willing to work in team
- Pleasant personality, positive attitude, open-minded, likes to travel
- Excellent communication skills and self-motivation
- Creative and customer service minded
- Negotiation & persuasion skills
- Commercial awareness
- Experience in the travel agency in a similar position, at least 2 years
- A deep knowledge of Cambodia or other SEA countries
