Trade Management Assistant– Ocean Freight
- Career Category: Customer Service/Support, Assistant, Sales / Marketing
- Schedule:Full-time
- Salary: N/A
General Description:
The Incumbent would report under Ocean Freight Department. The primary function of the work-stream and of the role of Trade Management Assistant – Ocean Freight is to ensure the accuracy of Ocean related carries allocation & performance controlling effectively.
- Assist on allocation, steer carrier choices and support ocean’s strategics – Ex: build up strong relationship with carriers.
- Assist origin clusters in defined space escalation process and updated with new shipping regulations/documentation procedure.
- Create master Customer Matrix List & create visibility to network.
- Ensure Name Account Contract commitment towards nominated carrier(s).
- Create allocation visibility to the network, both procured & internal allocation.
- Engage in proactive dialogue with carriers to prevent bottleneck.
- Organize and assist in carrier quarter business review (QBR) to review business progress with all main stakeholders.
- Another task assigned by Trade Management Executive/Ocean Freight Manager.
- Bachelor’s degree in any field and at least 1 year experience as Customer Service or Sale Support position in Freight Forwarding/related Industry.
- Good command of English, Chinese is a plus
- Good computer skill especially Microsoft office Word, Excel, Power Point
- Good communication skill, efficiency in time management, high accuracy and patience and problem-solving skill
- Good Team player and interpersonal skill