Technical Assistance Manager (1 Position)
Position Summary Expectations - Duties, Responsibilities
Employment start: May 2024
- Task 1: Lead Pillar/Intervention Area 3 and Pillar/Intervention Area 4
- Take a lead on the intervention strategies to develop, execute, refine, and retest business strategies for pillar/IA3: Establish Entrepreneur Investment Support (EIS) facility and pillar/IA4: Data for Investments;
- Work and communicate with key partners to under the needs, challenges, and foster solutions for each activity to be accomplished fruitfully; and
- Provide support in developing strategy documents, partnership documents and other guidance documents especially related to TA efforts.
- Task 2: Technical assistance (TA) provision
- Conduct TA diagnostic for SMEs to select the type and level of TA required;
- Manage and monitor services delivery to ensure TA is used and delivered as envisaged, and that the quality of service is high;
- Contribute to the development of a pool of TA providers to provide general and specialist TA to SMEs;
- Generate TA delivery report and track KPIs of TA recipients; and
- Mange financial leadership and coordination, including management and collection of repayable grants to ensure the fiscal sustainability of TA facility platform and reporting and administrative progress of activity implement.
- Task 3: Partnership management and building
- Build and manage partnerships with relevant stakeholders such as incubators and accelerators, banks, MFIs, investors, advisory firms, strategic partners, and other entrepreneurial ecosystem related NGOs in the Cambodia;
- Build relationship with the boarder ecosystem of impact funds, Small and Medium Enterprises (SMEs), other ecosystem players, TA providers, and strategic partners;
- Build and maintain an effective team that can deliver expected results; and
- Build and maintain excellent relations with donors (KOICA, SDC, Khmer Enterprise) and other potential donors.
- Task 4: Overall Project Coordination
- Provide overall management support for daily project operation related to contract administration and finance, project management and MEL systems, and internal and external communications; and
- Oversees budget allocation and expenditures for IA3 and IA4.
- Task 5: Report, Content production and Communication
- Actively contribute to building the brands promoted by 3Ei;
- Maintain the reputation of Swisscontact in Cambodia and beyond;
- Support to produce 3Ei communication and marketing materials such as Facebook posts, website articles, case studies, and newsletter articles;
- Support engagement with the program donors such as KOICA, SDC, and Khmer Enterprise including supporting in the donor report writing;
- Support fundraising efforts and liaising with partners;
- Support the Deputy Team Leader with project management responsibilities such as team meetings, strategy, planning, review, and progress reporting; and
- Perform other duties as required by Swisscontact.
- Minimum Bachelor’s degree in business administration or entrepreneurship or another relevant subject and a master’s degree would be advantageous.
- At least 5 years’ experience working in SMEs development, business management, TA provision or a related field and at least 2 years’ experience working in a managerial role.
- Working experiences and knowledge in the entrepreneurial ecosystem, business development, investment, impact investment, and gender lens investing.
- Experience managing and coordinating stakeholders across the public and private sector, and other local/regional stakeholders, in an inclusive development context would be preferred.
- Ability to work independently with motivation for delivering program activities to a high standard.
- Ability to adapt to different working styles of different stakeholders and ensure the best engagements from stakeholders
- Good team player – functions well in a multi-cultural, multi-country team.
- Comfortable with adaptive management, innovation, and “outside of the box” thinking.
- Good relationship management skills and ability to generate a network of clients and TA providers across the impact investment ecosystem.
- Advanced English fluency
- Computer literacy especially on Microsoft Word, Power Point and Excel; and
- Commitment to the sustainable and inclusive economic development in Cambodia.
