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Sponsorship Operations Officer

with World Vision International-Recruitment
Job Announcement

BTDC-ID: 36098
Closing Date:

Announcement Positions

Sponsorship Operations Officer

Announcement Description

We are looking for qualified candidates to join World Vision Cambodia. World Vision International is an International Humanitarian Organization works with the most fragile families to promote transformation and seek justice.  

As a global community, our mission is to empower positive changes for the world’s most vulnerable children.

To contribute to empowering and advocating child protection, we are inspired to work dedicatedly with professionalism to improve the most vulnerable communities and children’s well-being for a better life.  World Vision commenced work in Cambodia in 1970. Our focus is on helping the most vulnerable girls and boys overcome poverty so they can experience the fullness of life now and in the future. Inspired by our Christian faith, our work reaches children regardless of their background or if they live in the most dangerous places.

Are you ready to be a changemaker?

Our Cambodia Office is seeking for one qualified candidate to fill in the position below

Announcement Positions

Sponsorship Operations Officer

  • Career Category: Social Work, Exec. / Management, Business Administration
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule:Full-time
  • Salary: Negotiable
Position Summary

Location: National Office, Phnom Penh

POSITION DESCRIPTION:

The Sponsorship Operations Officer will manage and coordinate to ensure all sponsorship correspondences and special queries from sponsors and support offices in accordance with Global child sponsorship standards and sponsorship systems requirements; and in way that enables Registered Children, their families and sponsors to nurture meaningful relationships, and strengthen donor service excellence.

Expectations - Duties, Responsibilities
  • All Gift Notification (GN) donations are managed and processed in compliance with child sponsorship standards, business process and systems.
  • All Sponsorship correspondences are delivered and processed with high quality and in compliance with child sponsorship standards, business process and systems.
  • The two special mailings (Christmas cards and Annual Progress Report) are processed and delivered to support offices and/or sponsors in timely manner.
  • All special queries form Support Offices and/or sponsors are appropriately responded. WV JDPDQ Template_270520 5. Support in building capacity for AP staff and community volunteers/partners on sponsorship technical aspects to successfully implement Child Sponsorship in the Area Program.
  • Assurance the high quality of all sponsorship correspondences in order to enhance sponsorship integrity
  • Good relationship with all relevant stakeholders (AP Manager, Regional Manager, PC for CESP, Support Office Team, Global Centre Team, etc.) are built and maintained.
Requirements - Skills, Qualifications, Experience
  • Bachelor degree in Management / Business Administration / Social Science
  • At least 3 years of experience in a NGO sector technical role in a developing context
  • At least 2 years’ experience in managing child sponsorship
  • At least 2 years’ experience in sponsorship systems (Horizon SSUI – Desktop & Mobile)
  • Experience in translation of English to Khmer and vice-versa
  • Experience in working with children in a development context
  • Very good understanding of sponsorship business processes, good knowledge of information management and human relations.
  • Strong problem solving, interpersonal, communication and people management skills
 

How to Apply

Kindly complete the WV Application Form , CV, and Cover Letter, and apply through the link.

Sponsorship Operations Officer

World Vision Cambodia is committed to the principles of workplace diversity.

Qualified women and disabled people are encouraged to apply. Only short-listed candidates will be notified. Applications and CVs will not be returned.

You could learn more about our achievements visit our website or our Facebook page World Vision is committed to the protection of children. We are looking for a qualified and competent candidate whose background aligns with our core value vision and mission.

World Vision Cambodia is committed to the principles of workplace diversity. Qualified women and people disability are encouraged to apply.

WVI is committed to the protection of children. We do not employ staff whose background is not aligned to our child protection practices. Hence employment is conditional upon successful completion of all applicable background checks, including criminal record checks where possible.

 

Contact Details

Website