Sponsorship Officer (2 Positions)
Position Summary Expectations - Duties, Responsibilities
Reports to : Sponsorship Director
Duty Location : National Office.
Job Summary
The National Sponsorship Officer works closely with village sponsorship co-workers to support in providing effective performance standard for the improvement and collect relevant data, information, and ensure they are compliant with organizational policies & sponsorship guidelines with the aim of attracting and retaining sponsors.
The employee, by keeping in mind the overall purpose of the Sponsorship office in attracting and keeping sponsors as a valuable means to cover the financing of the family life in the organization prepares reports and other correspondences to the desired effect.
The job incumbent is required to properly accomplish the project sponsorship activities, form a positive and close relationship with sponsored children, keep the long-term relation with sponsors by providing progressive information, Provide reliable information to the national sponsorship department and give swift replies, ensure the implementation of the sponsorship policy support document, follows information on the general activities of the project and pass relevant information for the sponsorship department consumption.
- International Donor Service (50%)
- Acts as an intermediary between sponsors and children or programs to safeguard the respective rights and interests of both groups.
- Maintaining confidentiality and security with respect to records such as children’s biography, sponsors’ data, and other sensitive information.
- Support and coordinate with the village sponsorship co-worker on mid-year letters, end-of-year letters, child's profile, Christmas cards, and photos to ensure all sponsorship requirements are met.
- To be responsible for producing child profile texts, good quality child mid-year reports, photos checked and child end-of-year reports to ensure all the storytelling technical writings which have been required in the sponsorship guidelines are met.
- Following up on the status of children, whenever there is a change and updating it in their personal files (consent letter, child profile, new child admission form, declaration forms, child birth certificate, and other child-relevant letters).
- Weekly check on DSApp and upload all child profile texts, child mid-year letters, and mid-year child photos in DSApp and also download it from Sharepoint.
- Collect all children's letters and parcels from the Post office.
- To be responsible for uploading child & village digital photos and videos in the IG Dam program
- To be responsible for revising and editing the title, and caption of child's photos and videos if necessary.
- Field visit If the village co-worker is not able to produce a storyboard or produce any video (assigned by the supervisor)
- Submit monthly sponsorship report and work plan every end of the month
- Evaluate sponsorship work for your responsible project
- Performs other related and complementary activities as assigned by the immediate supervisor.
- Support & Capacity Development (25%)
- Support and developmental activities through building relationships between children and sponsors
- Assist the Sponsorship Director to guide Sponsorship Program Co-workers, SOS mothers, and relevant co-workers in the responsible project involved in sponsorship activities and how important sponsorship.
- Take responsibility to raise awareness among the sponsorship team on SOS Child Protection Policy principles and assist relevant staff to prevent and protect children from all forms of abuse, abandonment, exploitation, violence, and discrimination
- Guides, handholds, and supports youth leaders for SPO lab contents, mid-year, and end-of-year reports.
- To support the PSPOs in building and enhancing sponsorship service operations focusing on children's well-being and the transformation of registered children, their families, and communities and sponsors through collaborating with relevant co-workers in planning and reporting to the Sponsorship Director for the updating.
- Be a supportive superior by building a culture of trust and learning;
- Reporting (20%)
- Provides required sponsorship contents of the children to the Sponsorship Program Co-worker if required.
- Records and manages the digital copies of all the sponsorship-related documents/contents in the official digital storage drive.
- Submit monthly sponsorship report and work plan every end of the month
- Evaluate sponsorship work for your responsible project
- Performs other related and complementary activities as assigned by the immediate supervisor
- Uses software platforms and systems, including DSapp,
- Other (5%)
- Assists National Sponsorship Director/ Deputy Sponsorship Director with additional assignments at the National Office as and when required/requested
- Performs other duties and responsibilities as requested with an appropriate sense of humor, positive and professional attitude, and team spirit.
- Qualifications
- Bachelor’s Degree from an accredited college or university; preferably in marketing, public relations, business management, communication, or a related field
- A minimum of 2 years of professional experience with NGOs or Previous experience working in or knowledge of the international development sector
- Previous experience working in or knowledge of the issues associated with the development and implementation of a sponsorship or membership program,
- Computer literacy in MS Office such as Word, Excel, PowerPoint, Video Editing, Photoshop, and database programs
- Good facilitation, diligence and interpersonal skills
- Proficiency in spoken and written English and Khmer is a must.
- Required Competencies
- Excellent verbal and written communication skills in English and Khmer
- Strong motivation and ability to work and deliver under short deadlines
- Multitasking and able to manage multicultural stakeholders
- Ability to understand new terminology and concepts easily and to synthesize information from different sources into a coherent document
- Skill in achieving results through persuading, influencing, problem solving and conflict resolution, and working with others as a team/partners;
- Maturity and confidence in dealing with senior and high-ranking members of the Government and other international and national and sub-national institutions;
- Displays sensitivity and adaptability to different cultures, genders, religions, races, nationalities, and age groups;
- Good team player, and self-starter, has the ability to work under minimum supervision and maintain good relationships
- MS Office skills: expert in MS Word and PowerPoint and good knowledge of MS Excel.
- Technology skills such as Business intelligence and data analysis software management, Cloud-based data access and sharing software, data mining software such as Google Analytics, etc. will be an added advantage.
- Sensitive Child Rights issues and do not have history child abus
Sponsorship Program Co-Worker (2 Positions)
Position Summary Expectations - Duties, Responsibilities
Report to : Village Director .
Job Summary
The Sponsorship Program co-worker is responsible to the village director in handling all sponsorship activities in SOS Children’s Village Programme. He/she is the immediate link to the sponsored children, to the village and affiliated projects regarding sponsorship tasks. It is also the responsibility of the position holder to form close relationship with the sponsored children and record progressive information for the sponsors’ consumption. Therefore, he/she is expected to follow data and information on the overall development of sponsored children and the facility in general and pass reliable information to the National Office Sponsorship department. The employee, by keeping in mind the overall purpose of the Sponsorship office in attracting and keeping sponsors as a valuable means to cover the financing of the family life in the organization prepares reports and other correspondences to the desired effect.
The job incumbent is required to properly accomplish the project sponsorship activities, form positive and close relationship with sponsored children, keep the long term relation with sponsors by providing progressive information, Provide reliable information to the national sponsorship department and give swift replies, ensure the implementation of the sponsorship policy support document, follows information on the general activities of the project and pass relevant information for the sponsorship department consumption.
Data Confidentiality:
Ensures the confidentiality of the information related to the life of children, the development of projects, the addresses, and the personal data of sponsors.
Main clients
- International Sponsor/ Donor
- Sponsorship Director
- Deputy Sponsorship Director
- Program Sponsorship Co-worker
- International Donor Service (50%)
- Acts as intermediary between National Sponsorship Coordinator and children or programmes to safeguard the respective rights and interest of both groups in the village
- Organises and manages sponsorship work in the village and assures/monitors quality
- Implements and follows up on village project aimed towards increasing the level of service quality and stewardship in the village.
- Apply the sponsorship activities and guidance's set by Sponsorship Director and reporting any obstruction
- Sponsorship relations and registration of the children in the sponsorship progamme
- Ensure that the mid- year reports and end-of year' children reports are submitted in time with attractive child’s photos, Videos SPO Lap contents or postcard for sponsors
- Responsible for writing thank you letter to National Office
- Updating and monitoring child data and send to sponsorship director
- Conduct Home Visit of children and bring them to the village with the complete document and Health check-up when there is new child comer
- Organize children's file and updating
- Records and uploads the gifts/parcel/letter information
- Look after sponsors/ visitors in taking them to visit family house and showing them around the village and others SOS Projects and sending address of visitors to the national office every month.
- Maintaining the all photos of children and activities
- Records and uploads the sponsors' visit (physical/virtual) reports in the system (DSapp).
- Ensures that the departure texts are align properly with the guideline. Also coordinates with the PSPOs to collect information about child/young person leaving the care of the village, becoming independent through employment/training and upload the departure notices in DSapp on time and ensures that the information provided in the departure texts are truthful and positive wherever applicable.
- Support & Capacity Development (25%)
- Support and developmental activities through building relationships between children and sponsors
- Assist Sponsorship Director to guide to SOS mothers and relevant co-workers in the project ownership involved in sponsorship activities and how important of sponsorship
- Take responsibility to raise awareness among sponsorship team on SOS Child Protection Policy principles and assist relevant staffs to prevent and protect children from all forms of abuse, abandonment, exploitation, violence and discrimination
- Guides, handhold and supports youth leaders for SPO lab contents, mid-year and end-of-year reports.
- To support village director in building and enhancing sponsorship service operation focusing on children's wellbeing and the transformation of registered children, their families and communities and sponsors through collaborating with relevant co-workers in planning and reports to Sponsorship Director for the updating.
- Be a supportive superior by building a culture of trust and learning;
- Reporting (20%)
- Provides required sponsorship contents of the children to the Sponsorship Officer Provides necessary information, reports, dashboard details etc. relating to the sponsorship to the Sponsorship Officer.
- Records and manages the digital copies of all the sponsorship related documents/contents in the official digital storage drive.
- Uses software platforms and systems, including DSapp,
- Other (5%)
- Assists National Sponsorship Director/ Sponsorship Officer with additional assignments at the National Office as and when required/requested
- Performs other duties and responsibilities as requested with an appropriate sense of humour, positive and professional attitude, and team spirit.
- Qualifications
- Bachelor’s Degree from an accredited college or university; preferably in marketing, public relations, business management, communication or a related field
- A minimum of 2 years of professional experiences with NGOs or Previous experience working in or knowledge of the international development sector
- Previous experience working in or knowledge of the issues associated with the development and implementation of a sponsorship or membership program,
- Computer literacy in MS Office such as Word, Excel, PowerPoint, Video Editing, Photoshop and database programs
- Good facilitation, diligent and interpersonal skills
- Proficiency in spoken and written English and Khmer is a must.
- Required Competencies
- Excellent verbal and written communication skills in English and Khmer
- Strong motivation and ability to work and deliver under short deadlines
- Multitasking and able to manage multicultural stakeholders
- Ability to understand new terminology and concepts easily and to synthesize information from different sources into a coherent document
- Skill in achieving results through persuading, influencing, problem solving and conflict resolution, and working with others as a team/partners;
- Maturity and confidence in dealing with senior and high-ranking members of the Government and other international and national and sub-national institutions;
- Displays sensitivity and adaptability to different cultures, genders, religions, races, nationalities and age groups;
- Good team player, self-starter, has ability to work under minimum supervision and maintain good relationships
- MS Office skills: expert in MS Word and PowerPoint and good knowledge of MS Excel.
- Technology skills such as Business intelligence and data analysis software management, Cloud-based data access and sharing software, data mining software such as Google Analytics etc. will be an added advantage.
- Sensitive Child Rights issues and do not have history child abuse.
Educator (1 Position)
Position Summary Expectations - Duties, Responsibilities
Reports to : Village Director
Duty Location : SOS Kompot, Province
Department : Program
Job Summary
An Educator or SOS Children’s Village Counselor is a member of a project team. The overall responsibility of educator such as diversify and collaborate with the educational services providers, and tutoring in subjects like math, science etc. In particular the Educator will assist the village Director in the field of pedagogies, actively encourage in organizing educational program for children and mothers and be responsible for all funds to them for official work and they will require maintaining and rending proper account for the same.
- Assist mothers and children in resolving their inter-personal, educational, health and other problems by provide guideline and counselling when required
- Identify and coordinate with relevant partner for selection of children, ensure all necessary documents obtained, sufficient of material, health and safety, create plan for growth, and monitoring on children's daily schooling.
- Coordinate with schools, hospital and other agencies for proper placement of each child for education, career plans and health care on a regular basis
- Diversify and organize variety of children’s activities, games, sports, hobby and library facilities as well as outdoor visits for recreation
- Maintain and follow up on personal records of each child on health, education, special interests and incident.
- Initiate and develop new programs for benefit of all children and organize creative activities to promote talented potentials
- Perform all such other duties entrusted to him or her by the village director for the care of children, mothers and proper maintenance of the village
- Co-operate with SOS mothers on preparation of child development planning, priorities and tactical execution.
- Ensure that SOS mothers receive support such as remedial, special needs and educational programs
- Responsible for the child-admission process. Ensure all necessary documents related to legal compliance must obtain with closed collaboration with biological family or local authorities.
- Facilitate or participate in any meetings/trainings organized within the village related to educational program by instruction from village director
- Producing of reports such as, weekly, monthly and on ad-hoc manner when required to village director.
- Another task will provide by the supervisor
- Requirement & Essential Values, Behaviours and Skills
- University Degree in education required
- Qualification in pedagogy, Teacher Training level is a plus
- Communication and facilitation skills required
- High commitment to the SOS Children's Village core Values, vision and mission
- Experience working with children a must
- Excellent command of written and spoken English, and Khmer language and the ability to communicate clearly and concisely, and good writing skills
- Computer literate in MS Word, Excel
- Ability to work independently, under pressure, after hour
- At least 2 years of relevant work experience with NGO
- Good interpersonal skills, and teamwork
- PREFERRED
- Advanced degree in a related field, i.e. social development
- Prior experience living and / or working with children, or in communities
- Prior experience working with children, schools, teachers, administrators and government officials.
Outreach Co-Worker (1 Position)
Position Summary Expectations - Duties, Responsibilities
Report to : Village Director.
Job Summary
Outreach Co-worker is responsible for supporting community events and relief efforts to assist beneficiary with their needs, providing them resources, and facilitating lifestyle programs. S/he coordinates with participants, suppliers, and sponsors for funding and promotions. She/he also manages the budgeting and allocation of resources for the programs, ensuring that the activities adhere to the state regulations and community benefits. S/he must have good communication and organizational skills, especially in writing progress reports and transactions.
Data Confidentiality:
Ensures the confidentiality of the information related to the life of children, the development of projects, the addresses and the personal data of sponsors.
Main Clients
- Village Director, Assistant Village Director, Accountant
- National Office: Program Assistant, FSP Coordinator
- Program Planning and Development (20%)
- Leads the development of family strengthening programmes in accordance with the organizational mission, policies and strategies;
- Assists to develop programme activities and budgets and identifies partner organisations;
- Follow/ implement FSP strategy and plans in cooperation with the Direct Supervisor, FSP Coordinator, FSP co-workers and other stakeholders;
- Initiates family strengthening programmes in line with agreed plans and objectives;
- Documents and shares good practices and lessons learned with colleagues to support organisational learning;
- Program Management (40%)
- Recognize the children, family in needs, diseases affected and other trauma sensitivity, malnutrition, abuse, etc.
- Explains about the program to local authorities in where it would be affected and to people in the community, who can be helpful to establish the program and also the children’s family in community.
- Builds good contacts with family and children, in an appropriate attitude with them in order to develop good relationship.
- Learns about the backgrounds, the situation of the family and also about the problem of children, and causes.
- Provides advices to the family to improve security and comfort of child’s health, nutrition and caring.
- Monitors and technically supports children’s families in community for better knowledge improvement.
- Concentrates on the Family Development Plan (FDP) of each family, checks and collects data with compilation files.
- Ensures implementation of simple and effective financial and administrative procedures, in accordance with defined policies.
- Performs other duties and responsibilities as requested with an appropriate sense of humour, positive and professional attitude, and team spirit.
- Strengthening of Community Base Organizations (CBOs) and good relationship with local authorities, the other development partners and stakeholders.
- Collaborate with related provincial departments/stakeholders to make agreement for trainings.
- Conduct meeting with Shelf Help Group (SHGs) members and follow up.
- Lead child club/youth club activities in Family Strengthen program.
- Coordinate extra classes for children and follow up children study performance at schools.
- Record study result of children every semester and yearly.
- Work closely with Commune Committee for Women and Children (CCWC) and District Committee for Women and Children (DCWC).
- Resource mobilize in community for the continuity of the programme for encouraging self-help group creation.
- Provide and expand Income Generation Activities (IGAs) in the communities.
- Prepare purchase request and quotation for buying uniform and study materials and provide to children for new academic.
- Results-based Management (10%)
- Identify needs assessments and ensuring full stakeholder participation.
- Ensures proper utilization of organizational resources, including property, vehicles, equipment and funds.
- Follows the development of FSP activities ensuring target numbers and participants.
- Coordinates mid-term and annual review of FSP plans and activities.
- Reporting (10%)
- Uses software platforms and systems, including PDB2, RBM and ProDiGi, but not limited to review and monitoring plan, execute and report on work progress and achievements; and
- Provides regular monthly reports to Village Director, Assistant Program Director, and FS Coordinator.
- Support and Capacity Development (10%)
- Attends corporate office meetings, activities, trainings, and events as required by the organization.
- Works in close cooperation with FSP Coordinator and other key support co-workers to develop FSP plans and activities.
- Fully supports efforts led by Village Director to create effective integration project locations.
- Child Safeguarding (10%)
- Responsible to raise awareness of the SOS Child Protection Policy principles and to prevent and protect children/young people from all forms of abuse, abandonment, exploitation, violence, and discrimination;
- Ensure strong focus on CS prevention by organizing informal and formal discussions, workshops, and other capacity buildings activities for young people to make them understand CS risks and protection mechanisms;
- Responsible to report any CS suspicion, concern, allegation, or incident immediately, following Child Safeguarding reporting procedures. CS reports should be made to the CS team at programme level and/or to the respective line manager.
- Requirement
- University Degree in the social development or other related fields (Management, education etc.)
- A minimum of 2-3 years of related experiences with NGOs, UN agency, or private sectors.
- Ability to motivate youth and manage behavioural problems effectively with ethnic minorities
- Ability to plan in writing and implement quality program for youth and children
- An interest in development of family livelihood and understanding how they grow
- An appreciation of informal education and a desire to help the vulnerable to learn by doing
- Time and energy to devote to the project, a desire to continue learning in the project areas, and ability to share decision making and responsibility with our target beneficiaries/families
- Computer literacy in MS Office such as Word, Excel, PowerPoint and database programs
- Good knowledge of children's issues, children rights analyse and community involvement in the village
- A good understanding of community development work and the social welfare system in the country.
- Good analytical, research and report writing.
- Proficiency in spoken and written English and Khmer is a must.
- Willingness to work overtime, on weekend and travel to target provinces and communities.
- Good knowledge of livelihoods, Shelf Help Group (SHG), Income Generation Activities (IGA) in families/ communities.
- Analyse and community involvement in the village, especially for advocacy, children's issues, children rights.
- Willing to travel to target provinces and communities.
- Preferred
- Flexibility and ability to multi-tasks.
- Good interpersonal skill.
- Have a high level of personal and professional integrity and trustworthiness.
- Have a strong work ethic, take initiative, and require minimal direction.
- Ability and aptitude to learn quickly.
- High level of reliability and honesty.
- Sensitive Child Rights issues and do not have history child abuse.
