Solutions Engineer (1 Position)
Expectations - Duties, Responsibilities
- Projects management and implementation;
- Codify implementation design into documented for end user's record;
- Conduct training and presentation for team members and end-users;
- Provide technical testing or support to pre-sales engineer/customer on the network setup;
- Assist on technical communications with customer/partner, to ensure closure of sales order;
- Ensuring that the solution can deliver on the customer’s requirements;
- Maintain rapport with customers and competence in managing vendors.
- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent
- 1-2 years of working experience in a SI or distributor environment with network security skillset
- Preferably Junior Executive specialized in IT/Computer - Network/System/Database Admin or equivalent
- Good IT knowledge in OSI 7 Layer, TCP/IP, LAN/WAN technologies and network security • Ability to work under pressure with minimal supervision
- Excellent in communication and analytical skill
- Experience in network security projects implementation
- Positive working attitude and a good team player
- Willing to work extended office hours and after office hours when needed
- Exposure to security solution such as Firewall or endpoint protection will be an added advantage
