Social Media and Digital Content Project Coordinator
Position Summary Expectations - Duties, Responsibilities
Contract type: 1-year contract with the possibility of extension
ocation: Head Office, Phnom Penh
Reporting to: Fundraising and Strategic Development Manager
THE IDEAL CANDIDATE
We are looking for someone who genuinely enjoys creating content, brainstorming new ideas, and experimenting with different formats. You don’t need to be an expert in everything—but you should be curious, proactive, and comfortable working in a fast-moving environment where plans evolve and creativity is valued over perfection.
There will be periods of intense work —especially during launch phases, campaigns, or content pushes. That’s why we’re looking for someone who sees this not just as a job, but as an opportunity to co-build something meaningful and have real creative ownership.
If you're someone who gets excited about:
- Telling powerful stories in new ways
- Engaging with other content creators
- Helping shape a project from the ground up
- Interacting with people from different cultures
- Foster togetherness and making people happy
…then we’d love to hear from you
Benefit
- Mentoring to your professional development and career aspirations
- Health care benefits
- Seniority indemnity payment
- 13th month salary
- Phone card allowance
- 18 weeks full pay maternity leave or 2 weeks full day paternity leave
- Full Government public holidays 18 days annual leave
- Working hours 37 per week Monday Friday
- Online Community (60%)
- Appear in and create content such as videos, reels, and live sessions as the visible face of the platform
- Manage and moderate community engagement across social media and platform channels.
- Support the development of online community strategy, including launching approach, campaign formats, branding styles, and influencer collaborations
- Develop concepts for engaging content (videos, reels, posts, etc.) for the online community
- Write content scripts
- Plan and coordinate logistics for content development
- Conduct interviews with community people, children, and people on the street
- Direct and shoot videos in a variety of setting using phone camera, digital camera, lighting setup, microphone, etc.
- Edit raw footage and deliver final content versions
- Coordinate and manage content contributors such as writers, editors, and videographers
- Upload content in the online community
- Identify and collaborate with influencer and co-creators in Cambodia, US, Canada, and Australia
- Help maintain an inclusive, respectful, and engaging community environment.
- Mobile and Web App (10%)
- Take the lead on outlining the app design for mobile and web using Figma or similar tool
- Support the idea development of app features
- Hire and collaborate with app developer (supplier) on the development and testing of the app
- Ensure that app bugs and other challenges are quickly fixed after app launch
- Sponsorship Program (15%)
- Support the design of the sponsorship program
- Help collect and organize user feedback from sponsors and sponsorship recipients
- Collaborate with the sponsorship operation team in selecting, visiting, and solve practical challenges related to the sponsorship recipients
- Receive feedback, and communicate with sponsors
- Moderate communication between sponsor and sponsorship recipient
- Crowdfunding (10%)
- Develop ideas for crowdfunding products, including online and off-line solutions
- Design and propose potential sponsor engagement tiers, contributor shoutouts, and reward structures
- Help plan and promote community-wide crowdfunding challenges, milestones, or matching gift events
- Track crowdfunding campaign performance and contribute ideas for iteration and optimization
- Collaborate with
- Project Management (5%)
- Ensure all project activities are implemented according to plan
- Hire suppliers, including preparation of ToR and other relevant documents
- Prepare and settle financial spendings
- Track and execute project budget
- Plan and manage all project logistic, including traveling
- Mandatory
- Bachelor’s degree in communications, digital media, marketing, or a related field — or equivalent hands-on experience
- Demonstrated experience creating compelling digital content (e.g., social media campaigns, reels, blogs)
- Organized and detail-oriented, with good project coordination skills
- Interest in digital content, technology, and social media
- Strong Khmer and English language skills, both written and verbal, is an absolute must
- Desirable
- 1-year experience in project management
- Strong knowledge of Cambodian culture, history, and society
- Video filming and editing skills (e.g., Premiere Pro)
