Senior Program Manager (Re-announcement)
Position Summary Expectations - Duties, Responsibilities
This position is for local only.
Job Type: Permanent - Full time
Reporting Manager: Country Director, Cambodia
Department: Planning
Office: Cambodia
Overview
IJM Cambodia's Senior Program Manager (Local Only) as the Head of the Planning Department will enhance IJM's impact by managing the team efficiently, overseeing the planning function portfolios, and developing a strategic plan aimed at significantly reducing instances of forced labor slavery in Cambodia.
The individual who holds this position must possess the ability to make important decisions, use their judgment, and take actions that will significantly impact other areas within the organization as well as the external image and reputation of the organization.
- Leadership and Management:
- Build a well-functioning and healthy multi-disciplinary team with the right strengths and capacities for their roles;
- Provide vision, direction, and/or expert advice to CD and leadership team on effective people and performance management of supervised staff;
- Leadership of whole person through emphasis on spiritual formation and pastoral care;
- Set vision and strategy for the Cambodia Field Office in collaboration with other leaders in the office and the Forced Labor Slavery Hub.
- Strategy & Knowledge Development & Implementation:
- Develop objectives, priorities, and the implementation of plans consistent with the long-term strategy for IJM Cambodia’s project, aimed at increasing the scale of IJM’s impact in Cambodia, the region and globally;
- Undertake long-term planning and implementation in order to ensure achievement of organizational strategy and objectives;
- Build department and field-office level strategies and plans including budget reviews around IJM’s core theory of change of ending impunity in forced labor slavery,
- Identifying the essential strategy components of the planning team to deliver rapid and sustainable impact within two-three years in the areas of communications, government/partner engagement, and Government Engagement, Project Management;
- Develop a plan to obtain, monitor and report on partner data, including activities, results, milestones and impact;
- Contribute to the formulation of IJM’s source-country response model/product.
- Program Design, Government Engagement, Project Management, and Data Management
- Lead production of annual and quarterly work planning process in collaboration with IJM Cambodia leadership team of consultation with relevant FLS Hub and other offices where deeper coordination is needed
- Hone IJM Cambodia’s Government Engagement, Project Management Framework to ensure strong accountability for results across all departments
- Supervise, guide, mentor staff responsible for data collection, quality assurance, analysis, and visualization
- Shepherd and hold final accountability for all periodic internal and external reporting requirements and facilitate a clear process for all responsible contributors to said reports
- Training and Development:
- Identify capacity gaps within the IJM Cambodia team and ensure those gaps are closed rapidly through training and development in collaboration with HR;
- Ensure all IJM Cambodia trainings (including those trainings initiated and led by other Departments) are coordinated and administered according to the FO’s annual plans and priorities.
- Education & Experience:
- At least ten years’ field experience leading high-level policy advocacy; program design, M&E, data management; and/or casework interventions alongside government and non-government partners including international, national, and community organizations;
- At least five years’ experience in leading teams of mid to senior-level professionals in the field of international development, human rights, and/or humanitarian assistance. Leadership experience in cross-cultural settings preferred;
- Graduate degree in social work, law, economics, human rights, international development, or a closely related field.
- Technical Competencies:
- Skills in partner capacity building and management;
- Skills in national and sub-national policy development and advocacy;
- Team leadership skills;
- Strategy Development, Implementation, M&E skills -- Proficiency in project data management – familiarity with case management and tracking systems and databases;
- Grants compliance and management;
- Knowledge of international trafficking instruments and understanding of labor trafficking laws and their practical application;
- Knowledge of social work concepts and principles for community-based aftercare;
- Skilled in English speaking, reading and writing, and fluency in Khmer.
- Non-Technical Competencies:
- Proven collaborator, network-builder and trusted partner;
- Collaborative leadership style that seeks input and builds unity;
- Courageous and bold approach to strategy, tactics and programming;
- Persistence and determination to deliver sustainable impact;
- Pastoral approach to people management.
Senior Coordinator, Communications and Media
Position Summary Expectations - Duties, Responsibilities
Reporting Manager: Sr. Program Manager
Department: Program Management
Office: Cambodia
Job brief:
Overview
The Senior Coordinator, Communications and Media will develop and distribute compelling story content and key messages in both Khmer and English for national, regional and global audiences. This position is responsible for initiating an effective and efficient communications plan to amplify the impact of IJM Cambodia’s progress and success in labor trafficking, increase buy-in to IJM’s model and theory of change, and deliver communications that empower survivors and give them a strong voice to activate change. This role guides planning, coordination, management, and delivery of IJM Cambodia's strategic communications creative content development and media engagement. This role will also ensure brand and messaging alignment across all publications, stories, and collaterals produced in IJM Cambodia.
- Strategy & Development & Implementation: In consultation with FO leadership and IJM global communications staff, develop and execute a communications plan designed to elevate IJM’s program visibility and the impact of program success in both Khmer and English mediums.
- Communication: Creation of communications content in accordance with the strategic plan, delivery of content through multiple formats, tracking labor trafficking coverage related to Cambodia.
- Liaise with IJM Cambodia program staff and partners to identify story ideas.
- Manage the production of compelling story packages (narratives and images) that can be shared on IJM’s website and social media platforms.
- Develop story resources for external publication as well as internal use by IJM Cambodia, Regional Hub and Global Communications teams aligned with the branding guidelines.
- Manage the coordination and prioritisation of creative projects and content across the organization; ensure content reflects the work in IJM in Cambodia and is appropriately tailored for unique channels, audiences, and objectives
- Actively monitor, compile, and analyze news related to justice (human trafficking, migration, etc. from print, broadcast and digital media (websites and social media).
- Ensure IJM Cambodia staff engaged in public speaking have access to adequate visual support for storytelling on global and/or local content databases.
- Manage social media platforms by ensuring that contents are up to date and increasing understanding of the impact and importance of the work.
- Build the capacity of caseworkers and field staff to supply sufficient and quality information and resources to build news and stories that showcase various aspects of IJM’s unique and transformative work
- Manage knowledge of communications resources at IJM Cambodia.
- Provide quality assurance for communications resources based on approved global corporate identity and brand.
- Training and Development: Facilitate orientation and training for staff and, as necessary, partners on communications, storytelling, messaging and media and brand guidelines.
- Clerical and Administration: Provide excellent Khmer-English written and oral translation where the translation work is complex, urgent or otherwise unsuitable for translation by external contractors.
- Education & Experience:
- Bachelor’s degree in Arts/Humanities, Communications, Journalism, Marketing or a related field, or equivalent work experience;
- Three years’ professional experience in story writing, internal messaging development and editing desirable;
- Portfolio of excellent published work that demonstrates expertise, creativity and ability to fit varying audiences;
- Experience coordinating or managing communications or storytelling projects desirable;
- Experience working and networking with the media an advantage;
- Experience in Khmer-English translation of legal/technical text, and real-time oral translation in meetings and speaking engagements required.
- Technical Competencies:
- Exceptional ability in writing, storytelling and editing;
- Photography and video clip shooting skills;
- Excellent translation skills;
- Good grasp of digital media – news site, websites, blogs, FB, Instagram and Twitter;
- Proficiency with Microsoft Office applications, particularly Word, Excel and PowerPoint.
- Good media relations background
- Excellent skills in providing capacity building training
- Non-Technical Competencies:
- Exceptional follow-through and accountability for results.
- Disciplined with priorities, excellent time management and ability to work effectively under deadline pressures;
- Self-motivated and able to work independently, as well as under supervision and as part of a team;
- Excellent interpersonal skills in a cross-cultural environment;
- Professional presentation in demeanor and written and oral communication;
- Passionate commitment to and understanding of IJM’s mission, vision and values.
