Sales & Marketing Executive, and IL Customer Service

with Ben Line Integrated Logistics (Cambodia) Co., Ltd.
This job has already passed the closing date
Job Announcement

BTDC-ID: 31667
Closing Date:

Announcement Positions

Announcement Description

Ben Line Integrated Logistics (Cambodia) was established in 2002. Our core activities in Cambodia include Liner Agency, Port Agency, Offshore Support Services, Project Logistics and Freight Forwarding. The Ben Line Group has 1600 staff and 125 offices across Asia and Australia. It has been operating as a Shipping Company for 160 years, originally from Scotland, head office is now in Singapore.

We are looking for a Cambodian candidate to fulfill one position as with the following description:

Announcement Positions

Sales & Marketing Executive

Position Summary

Department – Liner Agency

Category - Shipping & Logistics

Working Hour - 8:30-12:00 am and 13:00-17:30 pm

Working Day - Monday to Saturday (noon)

Benefits:

  • 18 days Annual Leave
  • National Public Holiday
  • Insurance
  • Bonus based on performance
  • 13-month salary
Expectations - Duties, Responsibilities
  • Finding new potential customers and meeting with customers frequently.
  • Keeping customers updated with new/changed service, schedule, rate, surcharges etc.
  • Analyzing reports and carrying out market research to find new prospects.
  • Preparing weekly + monthly report to Managers.
  • Sending sales leads to Principles and oversea agents & follow up.
  • Communicating with Customer Service/ Documentations Department/ Logistics Department/ Operation Team for internal smooth co-operation to provide the best service to customers.
  • Following up departed shipments to ensure freight is paid on time and solve unexpected problems (if any).
  • Other duties assigned by Management.
Requirements - Skills, Qualifications, Experience
  • Good English.
  • Bachelor degree
  • One- or two-years’ experience in a similar role
  • Relationships with various export / freight forwarder in Cambodia is a plus
  • Proficiency with Microsoft Excel.
  • Proficiency with Microsoft PowerPoint
 
 

IL Customer Service

Position Summary

Department – Integrated Logistics (IL)

Category – Shipping & Logistics

Working Hour – 08:30-12:00 am and 13:00-17:30 pm

Working Day – Monday to Saturday (noon)

Benefits:

  • 18 days Annual Leave
  • National Public Holiday
  • Insurance
  • Bonus based on performance
  • 13-month salary
Expectations - Duties, Responsibilities
  • Finding new potential customers and meeting with customers frequently.
  • Implementing, in conjunction with both local & Group management, the logistics sales & marketing plan in Cambodia
  • Identifying potential customers in the project cargo & oilfield sectors
  • Maintaining & developing relationships with key accounts for project cargo & oilfield products
  • Making presentations to customers
  • Preparing & submitting commercial proposals & bids to customers
  • Negotiating contractual terms & conditions with customers and resolve payment, claim or any dispute with customers
  • Aggressively developing a customer-service culture throughout the logistics team
  • Setting weekly, monthly, quarterly and annual goals for the sales team
  • Preparing reports for the senior management to review
  • Watching & reacting to market/customer trends
  • Achieving targets for sales growth, revenue, etc
  • Other duties assigned by Management.
Requirements - Skills, Qualifications, Experience
  • Bachelor’s degree
  • Good English
  • Mandarin Chinese Speaker
  • Willing to travel and meet new people
  • 1- or 2-years’ experience in a similar role is a plus
  • Be able to work under pressure and good at working as team
 

How to Apply

Interested applicants should submit their CV (with three references) and a cover letter to us via our e-mail or by personal delivery to our office by using contact details by e-mail or address provided in the contact details. Only short-listed candidates will be contacted for interviewing.

 

Contact Details

Office Address
  • #Building Regency Complex B, Unit Number 2 - 3 - 4B/79, Ground Floor, Street 205, Phum 4, Sangkat Tumnob Tuek, Khan Boeng Keng Kang, Phnom Penh, Cambodia
 
Contact Name
  • Ben Line Integrated Logistics (Cambodia)
 
Phone
 
Email