Sale and Customer Service Officer
Position Circumstances
- Career Category: Customer Service/Support, Sales / Marketing, Business Administration, Service & Hospitality
- Schedule:Full-time
- Salary: Negotiable
Working hours:
- Mondays-Fridays (8:00am-12:00pm & 1:00pm-5:30pm)
- Saturdays (8:00am-12:00pm)
Duties & Responsibilities:
- Find new customer and corporate clients
- Follow up with potential customers
- Build good relationships with companies and agencies
- Prepare contracts
- Follow up on renewals for long stay guests
- Handle complaints politely
- Understand and respond to their requests
- Build good relationships with residents
- Work with front office, housekeeping, maintenance and accounting
- Execute other tasks as assigned by the management.
Benefits:
- Competitive salary based on qualifications, seniority pay and annual bonuses
- NSSF and private insurance
- Annual leave and other benefits in accordance to the Labor Laws
- Opportunities for professional development and networking.
Expected Profile of Candidates
Languages:
- Khmer - Good
- English - Good
Qualifications:
- Bachelor's Degree in Business Administration, Hospitality or a related field (or equivalent professional experience) as a minimum
Work History:
- Experience in sale and customer service, property management, hospitality for 1 to 2 years as a minimum
Skills & Knowledge:
General & Technical Skills
- A related supervisory role (preferrable experience with serviced apartments).
- Verbal and written proficiency in Khmer and English (and/or other languages)
- Knowledge in Microsoft Office, e-mail, internet and other application.
Soft Skills
- Strong organizational skills and attention to detail
