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Request for Proposals for Digital Transformation for SMEs & Handicraft and Industry Registration and Licensing Services

with Branch of Cowater International Inc.
This job has already passed the closing date
Invitation for Bids

BTDC-ID: 27608
Closing Date:

Bid Components

Request for Proposals for Digital Transformation for SMEs & Handicraft and Industry Registration and Licensing Services

Announcement Description

1 . Background

1.1. CAPRED

The CAPRED Facility is Australia’s flagship bilateral economic development program in Cambodia, focusing on economic recovery and resilience over the next four years, with a possible three-year extension.

The Facility supports Cambodia in implementing a range of necessary economic interventions and reforms to maintain the country’s economic transition. These interventions and reforms are primarily aimed at encouraging more productive and inclusive public and private investment, which promotes resilient, inclusive, and sustainable growth (RISE).

CAPRED interventions fall under three technical components including: Agriculture and Agro-processing; Trade, Investment and Enterprise Development and Infrastructure Development; and one Cross-Cutting component comprising: Gender Equality, Disability and Social Inclusion (GEDSI); Climate Resilient initiatives, and policy support. GEDSI is at the heart of all that CAPRED does.

1.2 Digitalisation

Small and Medium Enterprises (SMEs) are the backbone of the Cambodian economy, accounting for 70% of employment, 99.8% of companies, and 58% of GDP. However, SMEs account for a mere 10% of Cambodia's exports.

Women-owned businesses in Cambodia largely remain at the micro level and are informal, with women entrepreneurs accounting for 62% of microbusinesses and a notable 26% of SMEs. About 5% of Cambodian SMEs have been properly registered, meaning that they have been registered and have obtained the licenses required by their type of business. ( For more information please find in attachment below )

Bid Components

Request for Proposals for Digital Transformation for SMEs & Handicraft and Industry Registration and Licensing Services

  • Career Category: Call for Proposals
  • Location: Phnom Penh

RFP Number: RFP23-021

Project Name: Digital Transformation for SMEs & Handicraft and Industry Registration and Licensing Services

Domain Name: Agriculture and SMEs

Assignment Duration: February to April 2024

Location: Ministry of Industry, Science, Technology, and Innovation (MISTI)

2 .Purpose

CAPRED seeks to engage a consulting firm or consortium to provide Stage-1 technical services for developing MISTI’s public service portal, formalisation and digitalisation of relevant registration and licensing services for manufacturing SMEs, handicrafts, and other industries into a single portal.

3 . Scope of Work

3.1 Key Objectives

The scope of work falls under Stage-1 has the following objectives:

  1. Develop the MISTI Public Service Portal: 
  2. Design and build the MISTI Single Identification System:
  3. Renovate and expand SMEHES: 
  4. Develop the Industry Establishment Service (IES): 
  5. Develop the Certificate of Operation on SME & Handicraft Service (COSMEH): 
  6. Develop the Troubleshooting and Heartbeat system:

3.2 Key Tasks and Activities

The selected consulting firm is expected to perform the following key tasks and activities adhering to the above key objectives.

Task 1: Design and develop the web portal of “MISTI Public Service Portal” platform.

Task 2: Design and develop the web portal of “MISTI Single Identification System” platform

Task 3.1: Review the current “SMEs and Handicraft Establishment Service” platform.

Task 3.2: Renovate the “SMEs & Handicraft Establishment Service” platform

Task 3.3: Develop the web portal and mobile app (IOS & Android) for Back Office Review Process

Task 4.1: Develop the web portal of “Industry Establishment Service” platform on license application.

Task 4.2: Develop the web portal and mobile app (IOS & Android) of “Industry Establishment Service” platform for Back Office Review Process.

( For Task 5.1, Task 5.2, Task 5.3 , and Task 6 please find in attachment below )

Bidder Eligibility

  • Qualifications or Specialised knowledge/experience required.
  • These tasks require multidisciplinary skillsets, expertise, and experience. The consulting firm or consortium shall have personnel within the team with the following qualifications and experience.
  • Education:
  • At least bachelor’s degree in computer science, ICT, or any related fields from well-known higher institutions. Doctoral and master’s degree are highly prioritised.
  • Accreditation:
  • A registered company based in Cambodia that has business activities, patent Tax and certificate in software development from Ministry of Commerce, General Department of Taxation and Ministry of Post and Telecommunications
  • Technical competencies and Experience:
  • A minimum of one year of consultation & work experience with government organization.
  • A good understanding of the Royal Government of Cambodia’s digital transformation framework and ecosystem.
  • At least five years of relevant work experience in software development (Node.js, MySQL, Vue.js & Nuxt.js), advanced database architectural designs,
  • REST API designs, system security designs, distributed system & scalability designs, docker containers and on-premise datacenter.
  • Comprehending the execution of data policy & protection.
  • Expertise with software project management, code versioning technologies, DevOps automation tools, software unit testing and monitoring mechanism.
  • Ability to write clean, readable, maintainable and reusable code using best practices and standards.
  • Experience in integrating with OAuth2 authentication mechanism, online payment gateway, CamDX Security Server & CamDigiKey.
  • Experience in Laravel Framework (PHP) to review coding program.
  • Ability to complete the tasks and deliverables mentioned above.
  • Proficiency in English and Khmer languages.
  • Excellent communication, writing, and analytical skills.

Submission Requirements

The proposals including the Response Form must be submitted no later than 5 pm (Phnom Penh time), 31 December 2023 by email to email provided in the contact details with “Business formalization” in the subject line. Any proposals submitted after this time and date will not be considered.

The applicant is required to submit the Response Form in English language (form provided separately), and with an indication of a daily rate for each task/service as per section C of the Response Form. The rate should include any and all costs to carry out the work in the specified location. In addition to the proposal fee, the applicant should also detail any other relevant assumptions or required terms.

For further information:

Further information about this RFP can be obtained from Mr. SOURN Sophoan, Agriculture and SMEs Lead, at email

Cowater International is an equal opportunity employer, basing employment on merit and qualifications as they relate to the professional experience and position expectations. Cowater does not discriminate against any employee or applicants on the basis of race, religion, sex, gender identity, disability, age, or any other basis protected by law. CAPRED aims to have a diverse workforce and a workplace that is supportive of gender equality, disability and social inclusion. Women, people with disabilities and other minorities are highly encouraged to apply.

 
Attachment
 

Contact Details

Contact Name
  • Branch of Cowater International Inc.
 
Email