Request for Proposal for Hotel-Accommodation

with Helen Keller
This job has already passed the closing date
Invitation for Bids

BTDC-ID: 33877
Closing Date:

Bid Components

Announcement Description

Helen Keller International (Helen Keller Intl) is a nonprofit organization dedicated to saving and improving the sight and lives of the world's vulnerable by combatting the causes and consequences of blindness, poor health and malnutrition. Helen Keller Intl invites all eligible Bidders to submit proposals to provide Service for Hotel Accommodation, for two-year fiscal framework agreement in Phnom Penh and Provinces for Helen Keller Intl, Cambodia.

The purpose of this Request for Proposals (RFP) is to select a vendor that will best provide Helen Keller Intl, when both technical and cost factors are combined.

Bid Components

Request for Proposal for Hotel-Accommodation

  • Career Category: Call for Proposals
  • Location: Phnom Penh

Package: Hotel Accommodations

We seek a hotel partner that can offer comfortable, clean, and well-appointed rooms for our guests. This accommodation should cater to a variety of needs, including short-term stays for business travelers and extended stays for visiting staff.

Key considerations include:

  • Availability of a range of room types
  • Standard Room (Single and double)
  • Superior Room (Single and double)
  • Deluxe Room (Single and double)
  • Suite Room (Single and double)
  • High standards of cleanliness and comfort
  • In-room amenities (Wi-Fi, workspaces, mini-fridges, etc.)
  • Customer service excellence and responsiveness
  • Competitive pricing and flexible booking arrangements

Additionally, the proposal should address the following specific requirements:

  • 24/7 Front Desk Service: To ensure guest needs and queries are addressed at any time.
  • Daily Housekeeping: Consistent and high-quality cleaning services.
  • Safety and Security Measures: Robust security protocols and features (e.g., key card access, CCTV).
  • Accessibility Features: Rooms and facilities that are accessible to guests with disabilities.
  • Transportation Services: Availability of shuttle services to and from local transportation hubs.
  • On-site Dining Options: Restaurants or room service with diverse and high-quality food options.
  • Fitness and Wellness Amenities: Access to gym facilities, pools, and wellness centers.
  • Environmental Sustainability Practices: Implementation of eco-friendly practices and initiatives.

Standard Requirements:

  • Buffet breakfast or another supplementation.
  • Complimentary wireless internet access in room.
  • Complimentary TV, desk phone, safety box, refrigerator, and closet.
  • Complimentary two (2) bottles of drinking water, coffee/tea, and coffee/tea making facility in room.
  • Complimentary access to swimming pool, gym, or fitness center.
  • Complimentary hotel shuttle bus or car ferry service.

Bidder Eligibility

  • This RFP is open to entities that are deemed capable of implementing the scope of work, with a solid record of integrity and business ethics, and that meet the eligibility requirements stated in this Section. All bidders must be licensed VAT certification from General Department of Taxation and must be company registration with Ministry of Commerce – Cambodia.
  • Bidders that submit proposals in response to this RFP must meet the following requirements:
  • Be a non-government entities (for-profit and non-profit companies, non-governmental organizations (NGOs), etc.) that are legally registered under the laws of the country where it is operating
  • Have demonstrated capacity and expertise to successfully implement the Scope of Work
  • Have completed the required representations and certifications incorporated in this RFP
  • Be willing to comply with relevant donor rules and regulations and Helen Keller Intl requirements.
  • Note: Helen Keller Intl will not award a contract to any firm that is debarred, suspended, or proposed for debarment by the U.S. Government, or who proposes to do business with firms or firms’ principals who are debarred, suspended, or proposed for debarment, in the performance of the requirement of this activity

Submission Requirements

SECTION 5: Proposal Validity, Submission Deadline and Instructions

Proposals should have a 90-day validity period from the proposal submission date, as provided in the Cover Letter.

Proposals must be submitted electronically by the deadline listed on the cover page of this RFP by E-mail provided in the contact details indicating in the subject line of the e-mail the company name and the RFP number.

A full proposal submission will include the following documents, all of which must reference the RFP number as stated on the cover page of this document:

  • Cover Letter
  • Technical Offer
  • Financial Offer
  • Annex A: Conflict of Interest Disclosure Form
  • Annex B: Financial Offer Template
  • Copies of Bidder legal registration documents:
  • PATENT and VAT registration.
  • Company Registration with Ministry of Commerce – Cambodia
  • Details of licensed partners and experience
  • Proof of legitimate business address

The bidder confirms it is fully qualified, licenses and registered to trade with Helen Keller Intl (including compliance with all relevant local Country legislation such as Legitimate business address, Tax registration number & certificate, Business registration certificate & Trading license)

QUESTIONS: No verbal questions will be entertained, either in person or via telephone. However, Helen Keller Intl will take written questions about this RFP until the date specified on the cover page of this document. Any questions related to this RFP should be addressed to Ms. Sam Saline, Admin./HR Manager at Email. In order to ensure fairness, Helen Keller Intl’s response to all questions deemed relevant will be communicated to all potential Bidders, ensuring the original requestor’s anonymity.

 
Attachment
 

Contact Details

Office Address
  • No. 40, Street 348, Sangkat Tuol Svay Prey Ti Muoy, Khan Boeng Keng Kang, Phnom Penh, Cambodia
 
Contact Name
  • Helen Keller
 
Email