Qualitative Research Consultant
Position Summary Expectations - Duties, Responsibilities
Program: CAPRED-Insight
Period of Assignment: March– September 2025 (with possibility of extension)
Duration: Approximately 30-40 days depending on experience (with possibility of extension)
Time Commitment: Part-time, Flexible
Location: Phnom Penh, Cambodia (remote & in-person engagements)
Type of Assignment: Individuals are eligible to apply.
Travel: There will be potential travel to provinces. Travel plans will be agreed with the Program Manager in advance and the travel cost would be covered by the program.
Reporting and Coordination
The Consultant will report to the Technical Lead of Workstream 2, CAPRED-Insight, and coordinate closely with the Program Manager. Regular updates and deliverables will be discussed during monthly meetings.
- Scope of Work
- Strand 1. Collaborative Research Design and Analysis
- Attend monthly meetings between the CAPRED-Insights team and MISTI.
- Collaboratively design research with MISTI officials and the Technical Lead, identifying key research questions and developing methodologies to conduct under strand 2.
- Provide short ad hoc training or presentations on qualitative and user research methodologies, as is required by MISTI officials.
- Support the Technical Lead conduct research into how evidence is used in policy making and implementation, conducting interviews and documenting perceptions and practical examples. Contribute to report development.
- Support the Program Manager and Technical Lead to analyze evidence from multiple sources and discussions. This will include analyzing the findings of available qualitative studies and to support the development of an evidence gap assessment.
- Support the Technical lead to provide MISTI actionable recommendations to improve business registration processes and systems.
- Strand 2. Qualitative Research to Understand Businesses Beliefs and Experiences Related to Business Registration
- Conduct small scale qualitative / “user research” by directly engaging Cambodian businesses to understand their experiences with business registration processes, particularly online registration systems.
- Conduct research both remotely and in person, with the possibility of traveling to provinces to engage with businesses and other stakeholders.
- Produce clear summaries of the research and present the findings to MISTI. Document lessons learned and opportunities for additional research to address remaining evidence gaps.
- Strand 3. Qualitative Research to Understand MSMEs Owned by Someone with a Disability
- Lead engagements with target CSOs that support people with disabilities to design and deliver qualitative research of business owners that have a disability.
- Provide quality assurance of the CSO’s research and analysis.
- Support the integration of the findings into relevant CAPRED-Insight reports and briefings.
- Deliverables
- Research design documents, including key questions and methodologies, co-developed with MISTI and TAF.
- Qualitative research reports on businesses’ experiences with business registration.
- Qualitative research report on the business environment from the perspective of businesses that are owned by someone with a disability.
- Participation in monthly meetings with MISTI and CAPRED-Insights team, providing support and insights.
- Experience:
- Minimum 7 years of experience in qualitative research or user research, preferably in the Cambodian context.
- Proven experience conducting research on businesses, preferably with SMEs and on business registration.
- Demonstrate experience working and coordinating with government officials, preferably with MISTI, and sub-national government.
- Experience with policy-making processes and evidence-informed policy is highly desirable.
- Skills:
- Excellent knowledge of qualitative research methods and analysis.
- Strong facilitation and capacity-building skills.
- Ability to synthesize complex findings into clear, actionable insights
- Language Proficiency:
- Fluency in Khmer (spoken and written).
- Strong command of English (spoken and written).
- Attributes:
- Cambodian nationality is required.
- Flexibility and ability to work independently.
- Strong interpersonal and communication skills.
- Proactive and adaptable and resourceful approach to problem-solving.
