People and Culture Manager
Position Circumstances
- Career Category: Exec. / Management, Business Administration, Economics, Law
- Schedule:Full-time
- Salary: Negotiable
The position is for Total Rewards and Organisational Development
Location: National Office, Phnom Penh
This position is for Local Applicants Only
PURPOSE OF THE POSITION
The P&C Manager for Total Rewards & Organizational Development provides strategic leadership and oversight of WVI-Cambodia’s total rewards programs, labor compliance, organizational development initiatives, and capability‑building systems. The role ensures that compensation and benefits, HR systems, compliance processes, and learning and development initiatives are aligned with organizational priorities, statutory requirements, and the WVI Partnership standards.
This position leads the design of compensation structures, staff wellbeing programs, leadership development frameworks, talent management strategies, and succession planning. It also provides oversight, guidance, and quality assurance for all L&D and total rewards execution managed by the two Specialists in the unit.
Duties & Responsibilities:
- .Total Rewards and Staff Data Management
- Lead the review and updating of WVI-Cambodia compensation philosophy, salary and benefits structures, and rewards policy
- Oversee market salary surveys, ensuring thorough research and analysis are conducted, evidence is appropriately gathered, and strong business cases are developed to support recommended changes to compensation and benefits.
- Work closely with the P&C Operations team to ensure strong integration and collaboration, and to support the development or revision of P&C tools that are informed by field input and leverage the expertise of the entire P&C team.
- Ensure employee salaries, benefits and all related dues are processed accurately and released within the required timeline, with proper approvals. This include monthly salary, terminal benefits, annual leave, NSSF and insurance coverage, annual check-up and other applicable entitlements.
- Oversee and ensure the accuracy and timely recording of staff data in both Workday and HRIS, through effective supervision and quality assurance of the Specialist’s work.
- Provide strategic guidance and input to the P&C Management Team on staff care and wellbeing programs and initiatives, including the implementation of global, regional, and national wellbeing priorities.
- Develop and facilitate the national budget guideline for staff salaries and benefits, capacity‑building and leadership development programs, as well as other compliance‑related budget requirements.
- Development Management
- Develop and manage the execution of capacity‑building and leadership development strategies, guidelines, and systems that are aligned with organizational strategic priorities, as well as WV’s Vision, Mission, Values, and Our Promise.
- Facilitate enhancement of people management competencies ensuring not only increased compliance to basic human resource function i.e. performance management, recruitment, talent management but ownership and accountability of managers and leaders’ to their direct reports well-being
- Ensure accountability for leadership and talent management across all levels — including talent pool members, line managers, and regional partners — and monitor and report progress regularly.
- Network with HR, learning, and educational institutions or professional networks to explore opportunities for talent development, internship placements, outsourcing, and other related collaborations.
- Provide guidance and support to P&C Specialist for Learning and Development to execute and facilitate the L&D related business such as OV survey and action plan, Internship Program, Compliance Training, New staff orientation program and other L&D initiative and implementation.
- Compliance Management
- Serve as primary lead on all matters related to the Cambodia Labour Law, ensuring WVI-C is compliant.
- Articulate and coach/ guide P&C team on law interpretation, ensure team has full knowledge of labour law requirements and compliance.
- Monitor and manage general compliance requirements, including timely registrations with the MoLVT, workbook processes, Shop Steward arrangements, certification and submission of internal regulations.
- Assess and update the P&C Manual, guidelines, and procedures, making necessary adjustments to ensure alignment with the Cambodian Labour Law, WVI Partnership standards, and WVI management policies.
- Team Leadership & Cross-P&C Collaboration
- Manage, coach, and develop the two P&C Specialists under the TR & OD Unit.
- Provide strategic guidance and technical support to ensure high-quality work delivery.
- Contribute actively as a member of the P&C Management Team, fostering collaboration and alignment with national strategic priorities.
- Support employee relations cases and organizational leadership events as needed
- Promote a culture of accountability, service excellence, and continuous improvement within the P&C function.
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Fluent
Qualifications:
- Bachelor's Degree in Business Administration, Economic, certification in HRD, Economics, Legal, Leadership or Organizational Development is preferred
- Master's Degree is preferred
Work History:
- Human resource experience for 5 years as a minimum
- At least in supervisory or managerial roles for 2 years
Skills & Knowledge:
General & Technical Skills
- Solid experience in compensation and benefits, labor law compliance, L&D, and organizational development.
- Broad P&C knowledge combined with critical thinking skills to relate P&C areas with broader WV and humanitarian context
- Proficient in coaching, mediating, influencing, facilitating, presenting, training, analysis and problem solving
- Experience in designing leadership development or talent management programs.
- Experience with Power BI, Workday systems.
- Experience in Human Resources field in a complex, larger organization preferably in an international organization in the NGO/international development context
- Proficiency in Khmer and English languages
Soft Skills
- Ability to organise work priorities, manage competing priorities and deliver on commitments
- Excellent understanding of poverty and development and experience in working in an INGO context
- Proven record of developing people in a cross-cultural setting and initiating and implementing organizational change
- A mature and committed Christian who can lead Spiritual Nurture activities
- Willing to travel to the field
People and Culture Specialist
Position Circumstances
- Career Category: Architecture, Social Work, Health / Medical - Psychology, HR
- Schedule:Full-time
- Salary: Negotiable
The position is for Learning and Development
Location: National Office, Phnom Penh
This position is for Local Applicants Only
PURPOSE OF THE POSITION
In collaboration with various teams/departments, this position will provide organizational oversight in designing, managing and coordinating the learning and development initiatives of World Vision International – Cambodia (WVI-C) to build and strengthen leadership and talent pipeline while cultivating a high-performance and open culture organization with particular focus on talent management and leadership development, succession planning, employee (re)orientation and immersion programs, analysis of individual staff development impact/effectiveness and sensitive/context-responsive integration of faith in organizational culture.
Duties & Responsibilities:
- Talent Development & Talent Pipeline Management
- Leadership and Talent Development
- Manages the execution of strategic leadership and talent development in alignment with WVI-C strategic goals and objectives.
- Facilitate enhancement of people management competencies ensuring not only increased compliance to basic human resource functions i.e. performance management, recruitment, talent management but ownership and accountability of managers and leaders to their direct reports well-being
- Develop leaders’ capacity in managing and developing people including capacity for change management using WV’s 4 domains of leadership with emphasis on capabilities to ensure leaders and managers are equipped to lead within the context of a faith-based organization
- Ensure accountability for leadership and Talent Management across all levels (Talent pool member, line manager, with region), monitor and report progress.
- Manage and track development plans of successors and talents especially for the identified critical core functions
- Analyze and report exit survey data for improving retention and addressing issues
- Manage Internship Program as part of identifying potential talents:
- Lead Internship programs across the country including managing requisition, recruitment process from start-to-end.
- Conduct induction for interns
- Provide regular follow up with hiring manager/assigned buddy on intern progress
- Coordinate the evaluation of this program and celebration
- Strategy Development & Planning
- Develop capacity building and leadership development strategy and plans.
- Design and develop programs that ensure retention of competent and committed staff and leaders
- Develop or contextualize policies, guidelines, systems for capacity building and leadership development that are aligned with WV’s Vision, Mission, Values and Our Promise
- Ensure availability of approved budget for capacity building and leadership programs
- Enhance use of integrated data and analytics to have a better picture of ‘people’ in the organization and for decision making
- Establish measures of effectiveness of CB and LD/TM programs
- Performance Management & Staff Capacity Building
- Provide oversight to the implementation of staff capacity building strategy – come up with summary and analysis of Individual Staff Development plans across WVI-C
- Position performance management is a major platform to reinforce the organization’s accountability culture.
- Implement WVI-C programs and/or support the development of learning platform to live out WV Vision, Mission, Core Values and Our Promise.
- Facilitate specific/targeted/functional program capacity building initiatives.
- Coordinate OurVoice Annual Staff Engagement
- Manage and develop calendar and timeline for the annual OurVoice employee engagement survey
- Ensure adequate preparations are conducted, and communication developed for OurVoice survey
- Support managers in analysing OurVoice responses and developing action plans
- Networking, coordination and resource mobilization
- Liaise and collaborate with leaders, managers and point of contacts in the Region and Partnership level on capacity building, change management and leadership initiatives including secondments and international deployment or exchange programs
- Network with learning/education institutions or networks for talents, internship, outsourcing and related opportunities
- Explore other funding resources to fund for capacity building and leadership development initiatives/programs
- New Hire Orientation
- Design, initiate and facilitate new hire orientation and role specific inductions orientation for newly acquired talents.
- Quality training curriculum and materials are in place which staff can be effectively used at NHOs.
- Enabled all staff well understanding WV Culture and having strong commitment to serving children and the poor
- Proper checklist of all the necessary documents for New Hire On boarding and Induction keep in personal file.
- Flexibility to perform other duties as assigned by the immediate manager
- Contribute as active member of P&C team, through role modelling professionalism, customer support and teamwork
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in social sciences, Psychology or related field; certification in HRD, Leadership or Organizational Development. is preferred
- Master's Degree is preferred
Work History:
- Experience in human resource management, organization effectiveness, training and development or leadership development for 4 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Experience in designing, developing and implementing learning and development initiatives using blended learning approach and measuring impact
- Proficient in coaching, influencing, facilitating, presenting, training, analysis and problem solving
- Computer skills, especially with Word, Excel, PowerPoint as well as internet navigation and electronic records management
- Teaching or facilitating experience whether in universities or consulting institutions is an advantage
- Proficiency in Khmer and English languages
Soft Skills
- Excellent understanding of poverty and development and experience in working in an INGO context
- A mature and committed Christian who can lead Spiritual Nurture activities
- This position may require ability and willingness to travel domestically and/or internationally up to 20-30% of the time.
