Operations Manager
Position Summary Expectations - Duties, Responsibilities
Start date: Immediate
Reports to: Head of Operations
- Customer Management
- Manage new and existing customer enquiries (phone, email, social media, telegram, in person). Provide school tour for new customers. Manage new student enrolments.
- Student Administration
- Organise student folders, registration forms, incident forms, meeting notes.
- Education Support
- Respond to teacher requests and support them in their role. Understand and be able to communicate the curriculum offered at the school
- Human Resources
- Participate in interviews for new staff, Organise new staff information in staff file and on management system, Organise required documentation required for new staff including medical insurance, visa, work permits, Manage and update School staffing schedules. Contribute to staff performance reviews, Update staff joiner / staff leaver documentation
- Facilities management
- Manage facilities and housekeeping staff to ensure a safe and clean school environment
- Third party supplier management
- Liaise with all 3rd parties for the services they provide to the school
- Relevant University Degree
- Proficient level of English/Khmer (spoken and written)
- Strong interpersonal and communication skills
- Strong IT skills
- Experience with managing a team (preferred)
- Self-motivated and enthusiastic
- Continuously strives for improvements
