Manager or Director of Institutional Research and Assessment
Position Circumstances
- Career Category: Research / Development, Exec. / Management
- Schedule:Full-time
- Salary: N/A
The Manager or Director of Institutional Research and Assessment has the overall responsibility to lead and manage quality assurance activities, initiatives, services, policies, systems and programs, institutional planning, institutional research, institutional assessment, and accreditation work and to ensure a culture of continuous quality improvement at the university. This position works closely with the university community in leading Institutional Planning efforts.
Duties & Responsibilities:
- Assist with developing the Strategic and Annual Workplans and the processes needed to implement and monitor the success of finalized plans.
- Ensuring national and U.S. accreditation requirements are met and adhered to through monitoring and evaluation of standards.
- Finalizing and editing accreditation documents and the articulation of these to accreditation bodies.
- Maintaining the quality assurance manual and appropriate policies and procedures.
- Gathering data, producing reports, and liaising with internal and external parties and stakeholders on quality assurance issues.
- Obtaining internal and external input on the quality of the university’s instruction, management, governance, programs and courses, facilities, and other aspects of the student and employee experience.
- Coordinating program review processes in cooperation with the Vice President for Academic and Students Affairs.
- Assisting the university in the following
- Availing of opportunities to enhance the student experience
- Positioning itself to meet the requirements of Cambodian and other accreditation agencies
- Building and maintaining a network of external parties (people and institutions) can assist the university in its mission and the delivery of its programs, courses, and other academic and non-academic curricula, including developing membership of the Program Advisory Committees.
- Developing systems that enhance the quality assurance elements of its mission.
- Educating faculty and staff in quality assurance processes, procedures, and data collection activities
- Keep abreast of accreditation and quality assurance in higher education in Cambodia and United States Standards.
- Master's degree in Assessment, Educational Research, or related field.
- A minimum of three (3) years of progressively responsible experience in leading educational assessment activities
- Experience in leading large collaborative projects in a college environment
- Demonstrated ability to engage personnel throughout the college in a collaborative manner; excellent interpersonal skills; demonstrated ability to work with administrators, faculty, staff, and students to fulfill their needs for assessment.
- Applied and advanced knowledge of research and assessment methodology, curriculum development, and assessment design.
- Strong presentation skills to effectively communicate assessment plans and results with a wide range of audiences.
- Demonstrated ability to make independent and collaborative decisions
- Ability to use quantitative, essential research software and Microsoft Office products
- Demonstrated commitment to diversity and equity Desired qualifications
- Experience as a faculty member
- Familiarity with US or similar accreditation processes
Accountant
Position Circumstances
- Career Category: Accounting, Banking / Finance, Communications
- Schedule:Full-time
- Salary: N/A
This role is responsible for the successful operation and recording of financial transactions on a monthly basis pertaining to ATC, enabling the FM to produce timely reports on a daily, weekly, monthly and yearly basis. Ensures procurement and monitoring of AUPP ,Foxcroft Academy and ATC supplies that is aligned with SOPs . Assist FM in day to day operation of Accounting and Finance.
Duties & Responsibilities:
- Writing and Preparing Procedure and Process Map
- Assists the Manager of Finance to prepare standard accounting reports and statements and non-standard reports and statements, such as detailed cost and financial analysis, forecasts and projections for ATC.
- Prepares complex journal entries, maintains complex ledgers, prepares detailed cost accounting information and reconciles and analyzes reports and ledgers, prepare assets and liability spreadsheets, tax returns, accruals and pre-payments, profit and loss statements, and monthly management accounts.
- Converts records to systems, manages accounts receivable, prepare documents for payment under ATC. Audits daily accuracy of charges related to ATC transactions and aligned with contracts agreed or signed.
- Monitors applicable charges of referral fees if any. Reviews payment Procurement and Payment Vouchers for approval of FM and CEO related to ATC.
- Transfers money to various accounts under ATC when required and as requested by the Manager of Finance.
- Supports the Manager of Finance in the collection and reconciliation of revenue and other fees.
- Manages and reconciles daily cash takings.
- Supports operations in purchasing and acquisitions for AUPP and ATC.
- Maintains separate books of accounts for ATC and Foxcroft Academy.
- Participates in regular and special staff meetings and other meetings as requested for ATC.
- Performs other duties as assigned by the Manager of Finance.
- To work with the different divisional heads and communicate the requirements of the Quality Management System within ATC and AUPP. Carry out project tasking assigned by Finance Manager.
- Assist FM in review and implementation of Projects undertaken by Finance as a whole.
- Work with ATC Team to provide quality of care and guests’ safety in the premises which includes: safe, effective, guest-centred, timely, efficient and equitable.
- Ensures timely recording of procured assets, maintenance recording and controls.
- Customer Work with and through key stakeholders (CEO, senior management and ATC and AUPP staff) within AUPP to deliver on functional responsibilities.
- Cultivate meaningful relationships with external agency and stakeholders (Government and regulatory agency, vendors, contractors, suppliers, etc) to obtain synergy and long term collaboration.
- Developed, build and acquired customers/partnerships to form long term relationship with TPH.
- Financial Ensure that supporting functions departments assigned are managed within the given budgets and timeline.
- Conduct a cost-benefit analysis to achieve optimal returns on invested dollars.
- People Ability to work with different stakeholders and deliver operational efficiency for the AUPP and ATC.
- Good organisational skill in managing the needs and expectation of internal and external customers in a competitive environment.
- A leader as well as a team player who is willing to roll up his sleeve to get things done.
- Key Performance Indicators Measurable Deliverables Ensure ATC/AUPP operations are run efficiently.
- Ensure zero safety and security incidents. Ensure 100% compliance to SOP especially environmental/occupational and safety checks with government agencies.
- Ensure timely rectification of faults and non-disruption to ATC operations.
- Ensure that all tasking are managed within budget/timeline and resource allocated. All operations, security and facilities are at optimal running state.
- Postgraduate/ Graduate degree in Accounting, Finance and working experiences in running Operations in a competitive environment.
- Knowledge of developing procedures and work instructions.
- Detail-oriented, ability to prepare accurate reports.
- Demonstrate knowledge of Financial and budget management and analysis.
- Skills in Cambodia Taxation.
- Software skills including spreadsheets and databases and conversant with Microsoft suite and financial software applications.
- Skilled in building and maintaining interpersonal relationships with all levels of personnel.
- Skilled in planning, organizing, and supervising.
- Skilled in exercising initiative, judgment, problem-solving, decision making.
- Ability to work under stress, interruptions and tight deadlines.
- Ability to exercise professionalism in dealing with all levels of personnel.
- Comfortable with crisis & business contingency management and project management.
- Familiar with local regulatory requirements relating to safety, security, building and environmental standards.
- Strategic in outlook and able to translate strategies to operational plans.
- Change management capability.
- Influencing and negotiation competence.
- Ability to exercise independent judgment to determine project guidelines, purpose, follow-through, and completion for tasking and assignment.
- Succinct written communication.
- Demonstrate clarity in verbal articulation.
- Ability to communicate clearly, verbally or in writing, with others regarding group services, policy standards, performance guidelines, and services standards.
- Specific Experience Financial management.
- Project management.
- Attention to details.
- Time management.
- Analytical competencies.
- At least 2 years in related area of work as Accountant and Finance.
Registration Officer
Position Circumstances
- Career Category: Admin / Supervisory, Educate/Train/Teaching, Business Administration, Computer - General
- Schedule:Full-time
- Salary: N/A
Supervisor: Registrar/Assistant Registrar
Registration Officer is responsible for providing the support for administrative and academic processes at the University, including but not limited to maintaining student personal and academic records, courses scheduling, managing course catalog, assist students with course registrations, and classroom allocations. This position interacts with administrators, faculty, staff, and students on a regular basis. The right individual must poses a positive and growth mindset, believe passionately in the power of education to create senses of purpose and fulfillment of students and AUPP community as a whole.
Duties & Responsibilities:
- Maintain student personal and academic records in accordance with FERPA requirements of confidential policy.
- Consult students and faculty on the matters related to essential functionality of the office.
- Gathering data and development of class schedule and final exam schedule.
- Organization, implementation, and control of registration for courses at pre/during/post registration periods.
- Managing classrooms and monitor room booking system.
- Manage student’s records, physical and digital database.
- Track students’ progress toward degree completion.
- Data analysis and reporting for internal and external purposes.
- Process student requests including issuing letters, documents, and transcripts.
- Working with other areas of the office as needed.
- Other tasks as assigned by the Supervisor.
- Experiences:
- Ability to work with students, faculty, parents and other stakeholders.
- Minimum bachelor’s degree, preferably in IT or education.
- Knowledge of USA education system.
- High-level expertise in Microsoft Office 365 Suite, especially Excel (pivot tables and v-lookups).
- Experience in working with student information systems, scheduling software is a plus.
- Experience in data analysis, working with reports and corresponding software is a plus.
- Attributes:
- Enables teamwork, collaboration and information sharing to foster a customer-oriented environment, including establishing and maintaining effective relationships with students, staff and faculty, including working with diverse cultures, individually and in a group.
- Ability to follow direction, experience in processing documentation and excellent written and spoken English skills, Khmer a plus.
- Able to work with details, be highly accurate, take initiative, meet deadlines and be confidential.
- Willingness to take on a flexible schedule as required (evenings and weekends).
Administration Assistant/Front Desk Receptionist
Position Circumstances
- Career Category: Admin / Supervisory, Customer Service/Support
- Schedule:Full-time
- Salary: N/A
The key function is to provide a wide range of clerical assistance to AMERICAN UNIVERSITY OF PHNOM PENH (AUPP) and the Technology Center. The responsibilities of this role extend beyond average Administrative Assistant as the role encompasses organizational and administrative functions.
Duties & Responsibilities:
- Perform office and administrative duties to assist management team.
- Provide general administrative duties, including ordering supplies and managing a records database.
- Answers and transfers phone calls, screening when necessary.
- Welcomes and directs visitors and clients.
- Maintains filing systems as assigned.
- Collate and distribute incoming mails.
- Helps translate documents from the Ministry of Education, Youth, and Sports and other relevant organizations.
- Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed.
- Responds to and resolves administrative inquiries and questions.
- Coordinates and schedules travel, meetings, and appointments for managers and/or supervisors.
- Prepares agendas and schedules for meetings.
- Records and distributes minutes or other records for meetings.
- Maintains office supplies and coordinates maintenance of office equipment.
- Maintains a system for recording expenses and the use of petty cash.
- Performs other related duties as assigned.
- Excellent verbal and written communication skills. English and Khmer required.
- Excellent interpersonal and customer service skills.
- Proficient in Microsoft Office Suite and/or related software.
- Excellent organizational skills and attention to detail.
- Basic understanding of clerical procedures and systems such as recordkeeping and filing.
- Ability to work independently.
