Head of Business Operations
Position Circumstances
- Career Category: Sales / Marketing, Business Administration, Exec. / Management
- Schedule:Full-time
- Salary: Negotiable
We are strengthening our management team and expanding our B2B, B2C, dealer, workshop and corporate customer networks.
We are looking for a capable, hands-on and results-driven Head of Business Operations to lead our commercial growth and oversee daily business operations.
Duties & Responsibilities:
- Sales & Business Development
- Lead and develop B2B and B2C sales teams.
- Drive profitable revenue growth and new customer acquisition.
- Develop corporate fleets, industrial customers, workshops, dealers and distributors.
- Build long-term partnerships and key customer relationships.
- Develop and execute monthly and annual sales plans.
- Business Operations
- Oversee daily business operations and coordinate Sales, Warehouse, Logistics, Finance and Administration.
- Improve operational efficiency, customer service and cost control.
- Ensure timely delivery, effective inventory coordination and smooth internal workflows.
- Implement SOPs and improve business processes.
- Project Management & Business Expansion
- Lead business development and expansion projects.
- Identify new market opportunities and strategic partnerships.
- Prepare project plans, budgets, timelines and performance reports.
- Ensure projects are completed with clear and measurable results.
- Leadership & Team Development
- Lead, coach and develop employees.
- Build a professional, accountable and collaborative working culture.
- Set clear targets, responsibilities and performance expectations.
- Resolve problems and ensure effective execution.
- Business Performance & Financial Discipline
- Monitor sales, gross profit, operating expenses and business performance.
- Coordinate AR follow-up with Finance.
- Improve customer profitability and working-capital discipline.
- Prepare weekly and monthly management reports.
Benefits:
- Competitive salary based on experience
- Performance-based bonus
- Senior management responsibility
- Opportunity to lead business expansion
- Professional development and long-term career growth
- Supportive, performance-focused working environment
Expected Profile of Candidates
Languages:
- Khmer - Good
- English - Good
Qualifications:
- Bachelor's Degree in Business Administration, Management, Marketing, Finance, Engineering or related field.
- Master's Degree in or other relevant master's degree is preferred.
Work History:
- Relevant professional experience for 7 years as a minimum
- Including in a management or team leadership role for 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Strong background in B2B sales, business development, distribution or commercial operations.
- Proven experience in managing teams, achieving sales targets and delivering business projects.
- Good knowledge of business operations, budgeting, cost control, KPIs and financial performance.
- Strong negotiation, problem-solving and decision-making skills.
- Experience in automotive, lubricants, spare parts, industrial products, FMCG distribution or related sectors is an advantage.
- Good communication skills in Khmer and English.
- Proficient in Microsoft Excel, reporting and business management systems.
Soft Skills
- High integrity and professional ethics
- Strong sense of ownership and accountability
- Action-oriented and able to deliver results
- Good judgment and financial discipline
- Respectful, fair and effective leadership
- Ability to listen, collaborate and solve problems
- Willingness to work hands-on with the team and customers
- Commitment to building a long-term business
Lubricant Sales B2B and B2C
Position Circumstances
- Career Category: Sales / Marketing, Business Administration
- Schedule:Full-time
- Salary: Negotiable
To drive the company's sales growth by identifying new business opportunities, developing customer relationships, promoting company products and services, and achieving assigned sales targets. The Sales Executive is responsible for expanding market coverage, acquiring new customers, maintaining existing accounts, and ensuring customer satisfaction while contributing to the company's overall business objectives.
Duties & Responsibilities:
- Sales Development & Business Growth
- Identify and develop new customers and business opportunities.
- Promote and sell the company's products and services.
- Achieve monthly and annual sales targets.
- Expand market coverage and develop new sales channels.
- Conduct regular customer visits to generate new business.
- Identify potential markets and develop effective sales strategies.
- Customer Relationship Management
- Maintain strong relationships with existing customers.
- Identify customer needs and recommend suitable products or services.
- Follow up on customer inquiries, orders, and feedback.
- Handle customer complaints and coordinate with relevant departments to resolve issues.
- Build long-term business relationships with customers and business partners.
- Product Knowledge & Sales Promotion
- Develop a strong understanding of lubricant products, specifications, quality standards, and applications.
- Understand engine oil viscosity grades (SAE), API standards, ACEA specifications, and other lubricant classifications.
- Explain product features, benefits, technical specifications, and competitive advantages to customers.
- Recommend suitable lubricant products based on vehicle types, engine requirements, and customer needs.
- Introduce new products, promotions, discounts, and special sales offers.
- Conduct product presentations and demonstrations for dealers, workshops, and retail customers.
- Support marketing activities, sales campaigns, and promotional events.
- Monitor market trends, customer preferences, and competitor products.
- Sales Operations & Collection
- Prepare sales quotations, proposals, and customer orders.
- Follow up on outstanding payments and customer accounts receivable (AR).
- Coordinate with the Accounting and Sales Administration Departments.
- Ensure compliance with company sales policies, pricing, and credit terms.
- Monitor customer orders and ensure timely delivery coordination.
- Reporting & Performance Monitoring
- Prepare daily, weekly, and monthly sales activity reports.
- Monitor sales performance against assigned targets.
- Report customer visits, new customer development, and market activities.
- Provide market feedback, competitor information, and sales opportunities to management.
- Maintain accurate customer information and sales records.
Benefits:
- Competitive Basic Salary.
- Sales Commission and Performance Incentives.
- Transportation and Communication Allowance (subject to company policy).
- Professional Training and Development.
- Career Development and Promotion Opportunities.
- Other benefits in accordance with company policy.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in or Associate Degree in Business Administration, Marketing, Sales, or a related field.
Work History:
- Experience in sales or business development for 1 to 2 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Basic computer skills, including Microsoft Word and Excel.
- Having a valid driving license is an advantage.
Soft Skills
- Good communication, negotiation, and presentation skills.
- Strong customer relationship management and problem-solving skills.
- Ability to work independently and achieve sales targets.
- Good understanding of sales processes and customer service.
- Willingness to travel for customer visits and market development.
- Sales and Negotiation Skills
- Customer Relationship Management
- Market Research and Business Development
- Product Knowledge and Presentation
- Planning and Time Management
- Problem-Solving and Teamwork
- Target-Oriented and Self-Motivated
- Reporting and Analytical Skills
