Activation Manager
Position Circumstances
- Career Category: Sales / Marketing, Media, Business Administration, Communications
- Schedule:Full-time
- Salary: Negotiable + Based on Experience
JOB CATEGORY: Digital Marketing and Advertising Agency
Department: Service Operations
Working Days: Monday – Friday
Location: Phnom Penh, Cambodia
Working Hours: 9:00 AM – 6:00 PM (Monday – Friday); flexibility for evening and weekend work during activations
Report to: Service Operation Director
Salary Range: Negotiable based on experience and qualifications
Job Summary
The Activation Manager leads the agency's brand activation and experiential marketing work, owning the strategy, delivery, and commercial performance of below-the-line (BTL) campaigns for key clients. This senior role translates client business objectives into activation strategies, including roadshows, sampling, in-store and trade promotions, product launches, consumer events, and integrated online-to-offline (O2O) experiences, and oversees their execution nationwide. The Activation Manager leads the activation team, manages budgets and margins, builds long-term client and vendor partnerships, and drives new business growth, while working with the Service Operation Director to set standards for quality, safety, and operational excellence.
Duties & Responsibilities:
- Activation Strategy & Campaign Leadership
- Translate client marketing and sales objectives into activation strategies, concepts, mechanics, and measurable KPIs.
- Lead the development of activation proposals, including concepts, location strategy, manpower plans, timelines, and budgets, in collaboration with Account Service and Creative teams.
- Oversee the planning and execution of multiple concurrent activations across Phnom Penh and the provinces, ensuring consistent delivery to brand standards.
- Lead on-ground at flagship and high-risk activations, and act as the senior escalation point for issues during execution.
- Commercial & Budget Management
- Own activation budgets, cost estimates, and quotations, and ensure each project meets agreed revenue and margin targets.
- Review and approve project costs, expenses, and cash advances, and report financial performance and variances to the Service Operation Director.
- Contribute to annual revenue planning and pricing standards for activation services.
- Identify cost-saving and efficiency opportunities without compromising activation quality, safety, or impact.
- Team Leadership & Field Force Management
- Lead, coach, and develop the activation team, including activation executives, coordinators, and supervisors; set objectives and conduct performance reviews.
- Plan team structure, resourcing, and workload across projects, and recommend hiring needs to the Service Operation Director.
- Oversee the recruitment, training, and management of promoters, brand ambassadors, MCs, and field staff, including grooming, conduct, and attendance standards.
- Build and maintain a reliable pool of promoters and freelance field staff to support large-scale and multi-location activations.
- Client Partnership & Business Development
- Serve as the senior activation lead for key clients, presenting strategies, progress updates, and campaign results.
- Build long-term client relationships and identify opportunities to grow activation scope and retainer business.
- Lead the activation component of new business pitches, including ideas, mechanics, and cost estimates.
- Monitor market trends, competitor activity, and new activation formats, and introduce innovative ideas, including digital and O2O integration.
- Vendor, Logistics, Quality & Safety
- Build and manage a network of strategic activation vendors, including booth fabricators, sound and lighting, staging, transport, printing, and premium suppliers, and negotiate pricing and terms in line with company procurement policies.
- Oversee logistics, venue bookings, permits, and approvals from authorities, malls, outlets, and other stakeholders.
- Ensure activations comply with brand guidelines, local regulations, venue rules, and health, safety, and security requirements, including crowd management.
- Establish risk assessments and contingency plans, and escalate major risks to timelines, budgets, safety, or quality to the Service Operation Director.
- Performance Measurement, Reporting & Process Improvement
- Define activation KPIs and tracking methods, such as consumer reach, samples distributed, sales conversion, leads, and engagement, and ensure accurate field reporting.
- Review and present post-activation reports with results, insights, ROI analysis, and recommendations to clients and management.
- Work closely with Account Service, Creative, Production, and Social Media teams to deliver integrated campaigns.
- Develop, implement, and continuously improve SOPs, checklists, and workflows for activation planning, execution, and reporting.
Benefits:
- Competitive salary based on experience and qualifications.
- Public holidays and annual leave in accordance with Cambodian Labour Law.
- NSSF registration and coverage as applicable.
- Professional development and career growth opportunities.
- Collaborative and professional working environment.
- Seniority Pay
Expected Profile of Candidates
Languages:
- Khmer - Good
- English - Good
Qualifications:
- Bachelor's Degree in Marketing, Business Administration, Event Management, Communications, or a related field; a master's degree is an advantage.
Skills & Knowledge:
General & Technical Skills
- Minimum 8–10 years of experience in brand activation, BTL, events, or trade marketing, preferably in an advertising, activation, or event agency, including at least 3–4 years in a managerial role leading a team.
- Proven track record of leading large-scale, multi-location activations and nationwide roadshows for major FMCG, telecom, banking, or consumer brands.
- Demonstrated experience managing activation budgets, project profitability, and senior client relationships.
- Strong knowledge of activation logistics, vendor management, permits, and event safety; proficiency in Microsoft Office or Google Workspace.
- Good command of Khmer and English, both written and spoken; willingness to travel to provinces is required, and a valid driving license is an advantage.
Soft Skills
- Strategic thinking and the ability to turn client objectives into effective activation solutions.
- Strong leadership, people development, and team management.
- Commercial acumen, budgeting, and negotiation.
- Client management, presentation, and pitching skills.
- Quick decision-making and problem-solving on-ground and under pressure.
- Ability to manage multiple projects with strong attention to quality and safety.
- Flexibility to work evenings and weekends, with professionalism and integrity.
Managing Director
Position Circumstances
- Career Category: Sales / Marketing, Media, Communications, Business Administration
- Schedule:Full-time
- Salary: Negotiable
JOB CATEGORY: Digital Marketing and Advertising Agency
Department: Executive Management
Working Days: Monday – Friday
Location: Phnom Penh, Cambodia
Working Hours: 9:00 AM – 6:00 PM (Monday – Friday)
Report to: Board of Directors / Shareholders
Salary Range: Negotiable based on experience and qualifications
Job Summary
The Managing Director is the most senior executive of the agency, responsible for setting its vision and strategic direction and for driving sustainable business growth, profitability, and operational excellence. This role leads all agency functions—including Client Services, Strategy, Creative, Media, and Digital—builds a high-performing team and culture, and represents the agency to clients, partners, and the wider industry, ensuring the delivery of outstanding integrated digital marketing and advertising solutions.
Duties & Responsibilities:
- Strategic Leadership & Vision
- Define and drive the agency's vision, mission, and long-term strategic direction in alignment with shareholder expectations.
- Develop and execute annual business plans, growth strategies, and key performance targets for the agency.
- Position the agency as a leading integrated digital marketing and advertising partner in Cambodia and the region.
- Identify and evaluate new service lines, technologies, partnerships, and market opportunities, including data, AI, and performance marketing.
- Lead organizational change to keep the agency agile, innovative, and competitive.
- Business Development & Revenue Growth
- Lead new business acquisition, including pitches, proposals, tenders, and contract negotiations with prospective clients.
- Build a strong sales pipeline and achieve agency-wide revenue, profitability, and growth targets.
- Expand existing client accounts by growing scope and introducing new services, in partnership with the Account Director.
- Represent the agency at industry events, associations, and in the media to strengthen brand reputation and market presence.
- Client Leadership
- Act as the executive sponsor for the agency's key and strategic clients, building relationships at C-suite level.
- Ensure client satisfaction, retention, and long-term partnership through regular senior-level business reviews.
- Resolve major client escalations and protect the agency's reputation and commercial interests.
- Ensure the agency consistently delivers strategic, creative, and measurable results that achieve client business objectives.
- Operations & Service Excellence
- Oversee all agency departments, including Client Services, Strategy, Creative, Media, Digital, Content, and Production.
- Establish efficient workflows, processes, quality standards, and project management systems across the agency.
- Drive innovation and best practices in creative, media, and digital performance.
- Ensure effective resource planning and utilization to balance client demands with agency capacity.
- People Leadership & Culture
- Lead, mentor, and manage the senior leadership team, setting clear objectives and accountability.
- Attract, develop, and retain top talent; oversee organizational structure, succession planning, and performance management.
- Build a high-performance, collaborative, and innovative culture aligned with the agency's values.
- Champion training and professional development programs to strengthen team capabilities.
- Financial Management, Governance & Reporting
- Hold full P&L responsibility, including budgeting, forecasting, pricing, cost control, and cash flow management.
- Monitor financial performance, margins, and receivables, taking corrective action where required.
- Ensure compliance with applicable Cambodian laws and regulations—including labour, tax, and commercial requirements—as well as internal policies.
- Oversee contracts, risk management, and legal matters in coordination with Finance, HR, and external advisors.
- Prepare and present regular business performance reports, forecasts, and strategic updates to the Board of Directors / Shareholders.
Benefits:
- Competitive salary package with performance-based incentives.
- Public holidays and annual leave in accordance with Cambodian Labour Law.
- NSSF registration and coverage as applicable.
- Professional development and career growth opportunities.
- Collaborative and professional working environment.
- Seniority Pay
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Fluent
Qualifications:
- Bachelor's Degree in Marketing, Communications, Business Administration, or a related field; MBA or master's degree is an advantage.
Work History:
- In a senior management or executive leadership role for 5 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Minimum 10–12 years of experience in digital marketing, advertising, or a related agency environment.
- Proven track record of growing an agency or business unit, winning new business, and achieving revenue and profitability targets.
- Strong understanding of integrated marketing, including digital, social media, paid media, performance marketing, content, creative, and brand strategy.
- Solid experience in P&L management, budgeting, and financial planning.
- Excellent command of Khmer and English, both written and spoken.
- A strong network within Cambodia's business, marketing, and media community is highly preferred.
Soft Skills
- Visionary and strategic leadership.
- People leadership, coaching, and talent development.
- Business development, negotiation, and executive-level presentation skills.
- Excellent communication, stakeholder management, and interpersonal skills.
- Strategic thinking, sound judgment, and data-driven decision-making.
- Strong commercial acumen and financial management.
- Integrity, resilience, and the ability to lead through change and ambiguity.
Sales & Marketing Executive
Position Circumstances
- Career Category: Sales / Marketing, Business Administration, Communications, Media
- Schedule:Full-time
- Salary: Negotiable
JOB CATEGORY: Digital Marketing and Advertising Agency
Department: Sales & Marketing
Working Days: Monday – Friday
Location: Phnom Penh, Cambodia
Working Hours: 9:00 AM – 6:00 PM (Monday – Friday)
Report to: Sales & Marketing Manager
Salary Range: Negotiable based on experience and qualifications
Job Summary
The Sales & Marketing Executive is responsible for supporting the company's sales and marketing activities to generate leads, acquire new clients, and grow revenue. This role identifies business opportunities, prepares proposals, maintains client relationships, and executes marketing campaigns, while supporting the Sales & Marketing Manager in achieving sales targets and business objectives.
Duties & Responsibilities:
- Sales Planning & Target Achievement
- Support the implementation of sales and marketing plans in line with company objectives.
- Achieve individual sales targets and KPIs set by the Sales & Marketing Manager.
- Identify potential clients, industry segments, and new business opportunities.
- Provide market and client feedback to support pricing, service packages, and sales approaches.
- Business Development & Lead Generation
- Generate leads through prospecting, cold calling, networking, referrals, events, and online channels.
- Arrange and conduct client meetings, presentations, and follow-ups to convert leads into clients.
- Prepare proposals, quotations, agency credentials, and pitch decks for prospective clients.
- Client Relationship & Account Support
- Build and maintain positive relationships with assigned clients and partners.
- Support client retention, contract renewals, and upselling of additional services.
- Respond promptly to client inquiries and escalate critical issues to the Sales & Marketing Manager.
- Prepare and maintain client contracts, quotations, and service agreements accurately.
- Marketing Campaign Execution
- Execute marketing campaigns across digital, social media, email, events, and PR channels to generate qualified leads.
- Coordinate the production of marketing materials, including brochures, presentations, case studies, and website content.
- Ensure consistent brand identity and messaging across all marketing materials and platforms.
- Track campaign spending and results against approved budgets and objectives.
- Cross-Functional Coordination
- Coordinate with Creative, Media, Account Service, and Finance teams to ensure smooth delivery of client projects.
- Hand over confirmed client requirements and briefs accurately to project and delivery teams.
- Support the organization of company events, exhibitions, and networking activities.
- Follow up on client invoicing and payment collection in coordination with Finance.
- Market Research & Reporting
- Conduct research on market trends, competitor activities, and client needs.
- Prepare weekly and monthly sales and marketing activity reports for the Sales & Marketing Manager.
- Track key metrics, including leads, meetings, proposals submitted, conversion rate, and revenue.
- Maintain accurate records of leads, opportunities, and client interactions in the CRM system.
Benefits:
- Competitive salary based on experience and qualifications.
- Public holidays and annual leave in accordance with Cambodian Labour Law.
- NSSF registration and coverage as applicable.
- Professional development and career growth opportunities.
- Collaborative and professional working environment.
- Seniority Pay
Expected Profile of Candidates
Languages:
- Khmer - Good
- English - Good
Qualifications:
- Bachelor's Degree in Marketing, Business Administration, Communications, or a related field.
Work History:
- Experience in sales, business development, or marketing, preferably in a digital marketing or advertising agency for 1 to 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Experience in lead generation, client meetings, and preparing proposals or quotations.
- Basic understanding of digital marketing, social media, and integrated marketing communications.
- Proficiency in Microsoft Office; familiarity with CRM systems is an advantage.
- Good command of Khmer and English, both written and spoken.
Soft Skills
- Sales, negotiation, and presentation skills.
- Customer service and relationship-building skills.
- Proactive, self-motivated, and target-driven.
- Strong communication and interpersonal skills.
- Planning, organization, and time management.
- Basic analytical and reporting skills.
- Teamwork, professionalism, and integrity.
Production Manager
Position Circumstances
- Career Category: Business Administration, Sales / Marketing, Engineering, Manufacturing Production
- Schedule:Full-time
- Salary: Negotiable
JOB CATEGORY: Digital Marketing and Advertising Agency
Department: Service Operations
Working Days: Monday – Friday
Location: Phnom Penh, Cambodia
Working Hours: 9:00 AM – 6:00 PM (Monday – Friday)
Report to: Service Operation Director
Salary Range: Negotiable based on experience and qualifications
Job Summary
The Production Manager is responsible for managing the production, quality control, and setup of POSM (Point of Sale Materials) and in-store/outlet branding for clients' brands. This role oversees the full POSM cycle, from specification and sampling through vendor production, quality inspection, delivery, and installation at outlets and events. The Production Manager ensures that all POSM is produced to approved artwork and specifications, delivered on time and within budget, and installed correctly and consistently, while supporting the Service Operation Director in delivering efficient, high-quality service operations.
Duties & Responsibilities:
- POSM Production Planning & Scheduling
- Manage end-to-end production of POSM and branding materials, including standees, shelf talkers, wobblers, banners, posters, signage, display units, event booths, and outlet/shop branding.
- Review client and Account Service briefs to confirm POSM quantities, materials, sizes, finishes, and technical specifications.
- Develop production and installation schedules, and coordinate approval milestones for artwork, samples, and mock-ups.
- Plan delivery, distribution, and rollout of POSM to outlets, warehouses, and event locations according to agreed timelines.
- Budget & Cost Control
- Prepare POSM production and installation cost estimates, and manage project budgets to protect agreed margins.
- Monitor actual costs against budget, identify variances, and report them to the Service Operation Director.
- Recommend alternative materials and production methods that reduce cost without compromising quality or durability.
- Vendor & Supplier Management
- Source, evaluate, and manage POSM suppliers, including printers, fabricators, signage makers, carpenters, and installation contractors.
- Obtain and compare quotations, negotiate pricing, lead times, and terms, and recommend vendors in line with company procurement policies.
- Visit supplier workshops and factories to monitor production progress and ensure deadlines are met.
- Evaluate vendor performance on quality, cost, and delivery, and maintain an approved vendor list.
- Quality Control & Inspection
- Establish and apply POSM quality control standards and checklists covering materials, colors, dimensions, printing, finishing, and structural safety.
- Check and approve pre-production samples, prototypes, and color proofs against approved artwork and client specifications.
- Conduct in-process and final quality inspections at supplier sites before delivery, and reject or rework defective items.
- Document quality issues, follow up on corrective actions with vendors, and escalate risks to the Service Operation Director.
- POSM Setup & Installation
- Plan and supervise POSM setup and installation at retail outlets, supermarkets, shops, and event venues.
- Coordinate with outlet owners, store managers, and client sales teams to secure placement permissions and installation schedules.
- Conduct post-installation checks to ensure POSM is correctly placed, safely installed, and compliant with brand guidelines and planograms.
- Prepare installation reports with photo evidence, and arrange maintenance, repair, replacement, or removal of POSM as required.
- Team Leadership, Reporting & Process Improvement
- Lead, coach, and supervise production coordinators, QC staff, and installation teams, assigning workloads and reviewing performance.
- Prepare regular reports on production status, quality inspection results, installation coverage, and costs for the Service Operation Director and clients.
- Manage POSM inventory, stock records, and storage, and ensure materials are properly tracked, handled, and returned.
- Develop and continuously improve SOPs, QC checklists, and workflows for POSM production and installation.
Benefits:
- Competitive salary based on experience and qualifications.
- Public holidays and annual leave in accordance with Cambodian Labour Law.
- NSSF registration and coverage as applicable.
- Professional development and career growth opportunities.
- Collaborative and professional working environment.
- Seniority Pay
Expected Profile of Candidates
Languages:
- Khmer - Good
- English - Good
Qualifications:
- Bachelor's Degree in Business Administration, Marketing, Engineering, Supply Chain, or a related field.
Work History:
- In a supervisory role for 2 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Minimum 5–7 years of experience in POSM production, printing, signage, or retail branding, preferably in an advertising agency, BTL/activation agency, or production company
- Proven experience in POSM quality control, sample approval, and supplier inspection.
- Strong knowledge of POSM materials, printing processes (offset, digital, large-format), fabrication, and finishing techniques.
- Experience managing POSM installation and rollout across multiple outlets and provinces; proficiency in Microsoft Office or Google Workspace.
- Good command of Khmer and English, both written and spoken; a valid driving license and willingness to travel to provinces are an advantage.
Soft Skills
- Strong leadership and team management.
- Excellent quality control mindset and attention to detail.
- Production planning, scheduling, and project management.
- Vendor management, cost control, and negotiation.
- Problem-solving and decision-making on site and under pressure.
- Strong communication and coordination with clients, vendors, and outlets.
- Ability to meet tight deadlines with professionalism and integrity.
Creative Director
Position Circumstances
- Career Category: Arts / Graphic Design, Telecommunications, Sales / Marketing, Media
- Schedule:Full-time
- Salary: Negotiable
JOB CATEGORY: Digital Marketing and Advertising Agency
Department: Creative
Working Days: Monday – Friday
Location: Phnom Penh, Cambodia
Working Hours: 9:00 AM – 6:00 PM (Monday – Friday)
Report to: Managing Director
Salary Range: Negotiable based on experience and qualifications
Job Summary
The Creative Director is a key growth driver for the agency, responsible for leading new business pitches and building a strong, scalable creative department. This role sets the agency's creative vision, develops winning ideas that secure new clients and grow existing accounts, and oversees the quality of all creative output across digital, social, and traditional channels. Working closely with the Managing Director and client services, the Creative Director expands the creative team's talent and capabilities, strengthens the agency's creative reputation, and contributes directly to revenue growth.
Duties & Responsibilities:
- New Business Pitching & Revenue Growth
- Lead the creative side of all new business pitches, from brief analysis and strategic insight to big ideas, campaign concepts, and final pitch presentations.
- Partner with the Managing Director to identify target clients and prepare proposals, credentials, and agency capability presentations.
- Present and sell creative ideas to prospective and existing clients with confidence, clarity, and persuasive storytelling.
- Achieve agreed pitch win-rate and new business targets, contributing directly to agency revenue growth.
- Identify opportunities to grow existing accounts through new creative services, campaigns, and integrated solutions.
- Build the agency's creative profile through showcase work, case studies, industry events, and creative awards to attract new clients.
- Creative Department Growth & Team Leadership
- Develop and implement a growth plan for the creative department, including team structure, roles, and capabilities aligned with the agency's business goals.
- Lead the recruitment, onboarding, and retention of top creative talent, including Art Directors, Copywriters, Graphic Designers, Video Editors, and Content Creators.
- Expand the department's service offerings in areas such as video production, motion graphics, content creation, branding, and AI-assisted creative.
- Lead, coach, and inspire the creative team, setting clear objectives, providing constructive feedback, and monitoring performance.
- Identify training needs and build clear career development paths for team members.
- Foster a collaborative, innovative, and high-performing creative culture.
- Creative Vision & Strategy
- Define and uphold the agency's creative vision and standards across all clients and channels.
- Translate client briefs and business objectives into compelling creative strategies and big ideas.
- Lead concept development for integrated campaigns across digital, social, video, content, and offline media.
- Ensure all creative work is strategically sound, on-brand, culturally relevant, and resonant with target audiences in Cambodia and the region.
- Creative Development & Execution
- Oversee the full creative process, from brainstorming and concept development to final production and delivery.
- Direct copywriting, art direction, graphic design, motion, video, and photography to ensure consistent quality.
- Review and approve all creative deliverables before presentation to clients, ensuring accuracy, quality, and alignment with the brief.
- Build trusted relationships with key clients as their senior creative partner, presenting creative work and rationale with clarity.
- Production & Project Management
- Work with client services and project teams to ensure creative projects are delivered on time, within scope, and on budget.
- Manage creative resource allocation, timelines, and workloads across concurrent projects.
- Oversee external production partners, including production houses, photographers, illustrators, and freelancers.
- Review creative performance against campaign KPIs and apply insights to improve future work.
- Innovation & Quality Standards
- Stay current on creative, design, digital, social media, and technology trends, including AI tools and emerging platforms.
- Introduce new creative formats, tools, and processes to improve quality and efficiency.
- Establish and maintain creative quality standards, brand guideline compliance, and approval workflows.
Benefits:
- Competitive salary based on experience and qualifications.
- Public holidays and annual leave in accordance with Cambodian Labour Law.
- NSSF registration and coverage as applicable.
- Professional development and career growth opportunities.
- Collaborative and professional working environment.
- Seniority Pay
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Fluent
Qualifications:
- Bachelor's Degree in Graphic Design, Visual Communication, Fine Arts, Advertising, Marketing, or a related field.
Work History:
- In a senior creative leadership role (e.g., Associate Creative Director or Senior Art Director) managing and growing a creative team for 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Minimum 7–10 years of creative experience within an advertising, digital marketing, or creative agency
- Proven track record of winning new business pitches, supported by a strong portfolio of innovative, results-driven integrated and digital campaigns.
- In-depth knowledge of digital and social media platforms, content formats, branding, and campaign development.
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects), Figma, and presentation tools; familiarity with AI creative tools is an advantage.
- Excellent command of Khmer and English, both written and spoken.
Soft Skills
- Creative vision, conceptual thinking, and storytelling.
- Art direction, copy direction, and strong design sensibility.
- Leadership, coaching, team building, and creative department growth.
- Talent recruitment, development, and retention.
- New business pitching, persuasive presentation, and the ability to sell creative ideas.
- Strong communication and interpersonal skills.
- Strategic thinking, commercial awareness, and sound creative judgment.
- Ability to manage multiple projects and priorities under tight deadlines.
