One Health Communications and Project Coordinator
- Career Category: Social Work, Health/Medical, Communications, Exec. / Management
- Schedule:Full-time
- Salary: Negotiable
Reports to: Regional Health Security Project Lead (line manager). Day-to-day coordination with HPA Country Directors in Cambodia, Lao PDR and Vietnam on in-country matters.
Contract: Fixed term, 12 months, with possible extension subject to funding and performance
Location: Based primarily in Phnom Penh, Cambodia, with rotational working in Vientiane, Lao PDR and Hanoi, Vietnam. Regular travel across all three countries, approximately 60 % of working time in Cambodia, 20% in Vietnam and 20% in Lao PDR.
Hours: Full time, 40 hours per week
Salary and benefits: To be agreed
Work authorization:
The postholder must have, or be able to obtain, the right to live and work in the countries where they will be based. HPA will facilitate visa and/or work permit applications and cover the associated costs.
Purpose of the role
The postholder will lead social media communication across the three countries to build a One Health movement and will support the Regional Health Security Project Lead with regional peer exchange and project administration. The role combines communications and project coordination. It suits someone who is organised and collaborative, and who can turn technical health messages into engaging, locally relevant content.
It is expected that by the end of the 12 months, the postholder will have delivered: (1) a regional content strategy in active use in all three countries; (2) a growing, engaged audience on the main platforms in each country; (3) well-run peer exchange events that lead to follow-up action; and (4) accurate, on-time project records and reports.
Working relationships
- Internal: Regional Health Security Project Lead; HPA Asia Programme team; HPA country teams and finance staff; HEA and FVR communication teams in Cambodia.
- External: FHI 360; government ministries and One Health coordination bodies in the three countries; research institutions; community organisations; media and social media creators.
- One Health social media communication (approx. 50%)
- Develop, with the Project Lead and country partners, a regional One Health communication strategy and content calendar covering Cambodia, Lao PDR and Vietnam.
- Coordinate the production and posting of One Health content on the platforms used in each country (for example Facebook, TikTok, YouTube and Zalo), adapting it to local languages, cultures and audiences.
- Draw on HPA’s experience with HEA and FVR in Cambodia and share lessons and good practice with teams and partners in Lao PDR and Vietnam.
- Work with government communication officers, technical experts (human health, animal health, environment), researchers, content creators, influencers and community groups to produce content that is accurate, accessible and engaging.
- Build community engagement and a recognisable One Health movement identity, including campaigns, challenges and user-generated content that encourage practical actions (for example hygiene, safe food handling, responsible animal care, antimicrobial resistance awareness, and early reporting of illness in people and animals).
- Manage content approval processes, and monitor and respond to misinformation, comments and feedback in line with agreed protocols.
- Track analytics, report on reach and engagement, and use the evidence to improve messaging.
- Manage freelancers, agencies and small content budgets as required.
- Regional peer exchange and coordination (approx. 25%)
- Support the Project Lead (currently based in Laos) to plan and run peer exchange activities for officials and researchers from the three countries, including meetings, webinars, study visits and learning events.
- Prepare agendas, briefing notes and minutes, and follow up on agreed actions and learning.
- Maintain working relationships with national One Health coordination bodies, ministries, research institutions and other partners.
- Arrange interpretation and translation across Khmer, Lao, Vietnamese and English.
- Project administration and reporting (approx. 25%)
- Support project planning, work plans, activity tracking and the monitoring, evaluation and learning (MEL) system.
- Contribute to narrative and financial reporting to FHI 360 and HPA, including drafting inputs for progress reports.
- Support logistics, procurement, travel and event arrangements in line with HPA and donor procedures.
- Maintain project records and shared files, and help ensure compliance with donor requirements, branding and visibility guidelines.
- Follow HPA’s safeguarding, anti-fraud and data protection standards, and report any concerns promptly.
- Carry out other duties within the scope of the role as reasonably requested by the Project Lead.
- Khmer - Fluent
- English - Fluent
- Vietnamese
- Lao
- Bachelor's Degree in communications, public health, development studies, social sciences or a related field, or equivalent experience
- Project coordination or management, preferably in international development, health or a regional programme for 3 years
- Proven experience managing social media communication, including planning content, running campaigns and analysing performance. Facebook and TilkTok experience strongly preferred (Essential)
- Excellent written and spoken English, and fluency in Khmer (Essential)
- Strong organisational and administrative skills, with experience of reporting, budgets and logistics on donor-funded projects (Essential)
- Ability to explain technical or health topics in simple, engaging language for the general public (Essential)
- Excellent interpersonal skills, and experience working with government, partners and multi-disciplinary teams (Essential)
- Willingness and ability to live, work and travel across Cambodia, Lao PDR and Vietnam on a rotational basis (Essential)
- Knowledge of Vietnamese and/or Lao (Desirable)
- Understanding of One Health, zoonotic disease, antimicrobial resistance, health security or public health communication (Desirable)
- Experience of health communication in Southeast Asia, and of donor-funded projects (FHI 360, UK government, USAID or similar) (Desirable)
- Experience of misinformation management and community-based behaviour change communication (Desirable)
- Basic skills in video editing, graphic design (for example Canva or CapCut) and social media management tools (Desirable)
- Collaboration and diplomacy; cultural sensitivity; creativity and audience insight; attention to detail; self-direction and problem solving; adaptability when working across countries; and commitment to HPA’s values and to safeguarding.
