Assistant Marketing Supervisor
Position Circumstances
- Career Category: Sales / Marketing
- Schedule:Full-time
- Salary: Negotiable
- Open to Foreign National: Yes
Duties & Responsibilities:
- Receive and process customer orders through various channels such as phone, email,
- Verify order accuracy, ensuring all required information is captured, including product details, quantities, pricing, discounts, and shipping information.
- Communicate with customers to resolve any order discrepancies, address inquiries, and provide order updates throughout the process.
- Collaborate with internal teams, including PPC, Production, and Shipping, to ensure smooth order fulfilment and timely delivery.
- Maintain accurate and up-to-date records of customer interactions, order details, and any special requirements or instructions.
- Coordinate with vendors and suppliers to ensure the availability of products, resolve delivery issues, and provide accurate lead times to customers.
- Process returns, exchanges, and cancellations promptly, ensuring all necessary documentation and approvals are obtained.
- Assist in managing inventory levels by monitoring product availability, coordinating with the warehouse team, and making appropriate adjustments in the system.
- Continuously strive to improve customer satisfaction by identifying areas for improvement in the order process and proposing solutions.
- Stay up-to-date with product knowledge, pricing, promotions, and company policies to provide accurate information to customers and address inquiries effectively.
Benefits:
- Company provides18 days for Annual Leave
- Company provides 22 days for Public Holiday
- Company provides 07 days for Medical Leave
- Company provides 07 days for Special Leave
- Company provides 04 days for Day OFF (Every Sunday)
- Register for NSSF Card and get 24h Insurance
- Lunch Allowance
- Transportation Allowance
- Attendance Allowance
- Language Allowance
- Special Allowance (In special case)
- Severance pays 5% (Every 3 months contract)
Expected Profile of Candidates
Languages:
- Chinese - Mandarin
- English - Good
Qualifications:
- Bachelor's Degree is preferred
Skills & Knowledge:
General & Technical Skills
- Proven experience Assistant Supervisor
- Conscientious responsible
- A keen eye a detail result driven approach
- Proficient MS Office
- In depth understanding production control
- Legal standards
- Excellent math abilities working knowledge
- Of data analysis
Soft Skills
- Outstanding communication skill
- Excellent organizational taken from and leadership skills
