HR Manager
Position Circumstances
- Career Category: HR, Business Administration, Exec. / Management
- Schedule:Full-time
- Salary: Negotiable
Supervisor: Director of HR, Support & Professional Services
The HR Manager leads AUPP’s Human Resources Department and oversees the full employee lifecycle, including recruitment, onboarding, performance management, learning and development, compensation and benefits, employee relations, HR systems, reporting, and compliance.
The position leads the HR team, supports academic and administrative leaders, ensures consistent implementation of HR policies and employment practices, and maintains compliance with Cambodian labour requirements.
Duties & Responsibilities:
- HR Leadership, Policy and Organizational Support
- Implement AUPP HR strategies, annual plans, policies, procedures, forms, service standards, and continuous improvement priorities.
- Lead and coach the HR team, allocate work, monitor service requests and deadlines, and maintain confidential, accurate, and employee-focused HR service.
- Guide Heads of Departments, managers, supervisors, and employees in consistent, equitable, and transparent application of the HR Manual and approved practices.
- Partner with faculties, schools, and administrative departments on workforce requests, staffing structures, job analysis, job descriptions, headcount, vacancies, turnover, succession risks, restructuring, and organizational change.
- . Recruitment, International Employment and Onboarding
- Lead recruitment for academic, leadership, and administrative positions, including job posting, application review, shortlisting recommendations, interview coordination, selection documentation, offers, and employment contracts.
- Work with hiring managers and recruitment committees to maintain fair, timely, and documented selection processes.
- Manage relationships with recruitment agencies, professional networks, universities, and relevant platforms supporting local and international hiring.
- Oversee onboarding, orientation, probation tracking, and integration of local and international employees.
- Coordinate applicable visa, work permit, health check, and employment documentation for international employees.
- Performance Management, Learning and Talent Development
- Own and improve AUPP’s performance management process, including goal setting, PDR/performance review cycles, probation reviews, goal banks, completion tracking, feedback, development planning, and applicable rank or promotion inputs.
- Coach managers on objective evaluation, performance discussions, recognition, performance improvement plans, underperformance documentation, succession planning, and employee development.
- Conduct training needs analysis, prepare annual training plans and budget inputs, and coordinate leadership, professional development, and compliance learning activities.
- Evaluate learning effectiveness and maintain accurate development and participation records.
- Compensation, Benefits, Payroll and HR Operations
- Administer approved salary, allowances, benefits, leave, promotions, rewards, seniority benefits, and separation-related entitlements consistently and confidentially.
- Coordinate and verify payroll, benefit, statutory, and employee-change inputs with Finance and resolve discrepancies with relevant stakeholders.
- Oversee personnel files, contracts, attendance and leave records, probation confirmations, transfers, promotions, salary and rank changes, disciplinary records, and exits.
- Ensure HR records are complete, current, secure, retrievable, and appropriately retained.
- Prepare required workforce, payroll, NSSF, pension, seniority, severance, and HR-policy information for authorized audits and reporting.
- Employee Relations, Engagement and Legal Compliance
- Manage grievances, complaints, conflict-of-interest disclosures, respectful-workplace matters, investigations, misconduct, disciplinary action, and employment separation fairly, confidentially, and with proper documentation.
- Maintain and implement employment agreements, HR policies, and required forms in line with approved authority.
- Monitor Cambodian labor and employment requirements and coordinate authorized registrations, inspections, reporting, and policy updates with Legal and relevant stakeholders.
- Lead engagement, recognition, retention, wellness, culture, and employee-experience initiatives for AUPP’s multicultural workforce.
- Use surveys, employee feedback, and exit information to recommend practical improvements.
- HR System, Data and Reporting
- Act as functional owner of AUPP’s HR system and employee database, ensuring timely updates, data accuracy, confidentiality, access control, data protection, and document integrity.
- Lead system configuration, testing, user support, automation, integration, upgrades, and process improvements with IT, Finance, and providers.
- Maintain dashboards and reports on workforce, recruitment, leave, turnover, performance, learning, compensation, and other approved indicators.
- Analyze workforce trends and risks and prepare clear information and recommendations for management review.
- Collaboration and Other Duties
- Work closely with academic and administrative departments, Finance, IT, Legal, and external providers to deliver coordinated HR solutions.
- Build effective cross-cultural working relationships and demonstrate discretion, integrity, responsiveness, service orientation, and accountability.
- Lead or contribute to HR projects, committees, accreditation, and institutional initiatives as assigned.
- Perform other duties reasonably related to the role and assigned by the supervisor.
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Fluent
Qualifications:
- Master's Degree in Human Resources, Business Administration, Management, or a related field.
Work History:
- Progressive HR experience for 5 years as a minimum
- HR supervisory or managerial role, covering recruitment, employee relations, performance management, HR operations, compensation and benefits, and compliance for 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Practical knowledge of Cambodian labor and employment requirements, experience with HR systems, workforce reporting, payroll coordination, and confidential employee records.
- Strong written and spoken Khmer and English, proficiency in Microsoft Office and digital HR tool
Soft Skills
- Strong leadership, judgment, planning, coaching, negotiation, problem-solving, and stakeholder-management skills, high integrity and service orientation.
FHSU Program Coordinator
Position Circumstances
- Career Category: Educate/Train/Teaching
- Schedule:Full-time
- Salary: Negotiable
Supervisor: Director of Global Partnerships, FHSU (Hays, Kansas)
Site Relationship: Embedded on the AUPP campus; works in close daily coordination with AUPP
leadership, faculty, and staff
Employer of Record: American University of Phnom Penh
Fort Hays State University (FHSU) and the American University of Phnom Penh (AUPP) seek a dynamic, resourceful, and highly adaptable professional to serve as the FHSU Program Coordinator on the AUPP campus in Phnom Penh, Cambodia.
This position is unlike a typical on-campus coordinator role. The FHSU Program Coordinator will be the sole daily, physical representative of FHSU at one of its most important international partner campuses — working independently on-site in Phnom Penh while reporting to a supervisor and functional teams thousands of miles away in Hays, Kansas. Success in this role depends on the ability to operate confidently and effectively across a significant time zone gap, translate between two distinct institutional cultures and systems, and build genuine trust and credibility with AUPP leadership, faculty, and students — all while remaining accountable to FHSU's policies, expectations, and reporting lines.
This is a professional-level position. While it is designed as an accessible entry point for a talented early-career professional, it is not an entry-level role in terms of expectations: it requires sound independent judgment, discretion in ambiguous situations, strong self-direction, and the maturity to represent FHSU credibly to external partners without daily on-site supervision. The successful candidate will need to make real-time decisions on the ground, know when and how to escalate issues to FHSU, and manage competing priorities from two institutions simultaneously — often outside of a standard overlap in working hours.
Duties & Responsibilities:
- Recruit, Admit & Transition
- Represent FHSU at recruitment events, open houses, information sessions, and student outreach activities at AUPP and, as needed, in the broader Phnom Penh community.
- Support application workshops and help prospective students navigate the FHSU application and admission process.
- Support the design and delivery of orientation programming for new AUPP–FHSU dual-degree students.
- Assist students interested in transitioning to the FHSU campus in Hays, Kansas, by connecting them with information and resources related to academics, scholarships, housing, and campus life.
- Help identify and cultivate the pipeline of AUPP undergraduate students into FHSU graduate and MBA programs, in coordination with FHSU academic and recruitment partners.
- Advise
- Serve as the primary on-site academic advising resource for FHSU–AUPP dual-degree students, across multiple programs and disciplines.
- Provide proactive, early-alert outreach to students experiencing academic challenges and connect them with appropriate resources.
- Maintain accurate advising records in FHSU systems and follow FHSU academic policies and procedures.
- Participate in ongoing training and regular consultation with FHSU advising professionals to ensure
- consistent, accurate guidance despite the distance and time difference. Retain & Support
- Serve as the first point of contact for students navigating FHSU systems and processes, troubleshooting routine issues, and escalating appropriately when FHSU involvement is required.
- Identify recurring student needs, systemic barriers, or process gaps, and communicate them clearly and proactively to the appropriate FHSU and AUPP partners.
- Partnership Liaison & On-Site Presence
- Maintain a consistent, professional, and relationship-centered FHSU presence on the AUPP campus, building trust and credibility with AUPP students, faculty, staff, and leadership.
- Serve as an operational point of contact between FHSU and AUPP on day-to-day partnership matters, including communication, event coordination, and information-sharing.
- Support coordination and logistics for FHSU faculty, staff, and leadership visits to AUPP.
- Exercise sound judgment in managing time-sensitive matters independently, escalating to the FHSU supervisor when appropriate, given the time-zone gap between Phnom Penh and Hays, Kansas.
Expected Profile of Candidates
Languages:
- English - Fluent
Qualifications:
- Bachelor's Degree
Skills & Knowledge:
General & Technical Skills
- Strong written and verbal English communication skills.
- Ability to work full-time on-site at AUPP in Phnom Penh, including regular engagement outside standard local working hours to coordinate with FHSU counterparts in Kansas.
- Experience working, studying, or living in a cross-cultural or international environment.
- Experience in academic advising, student affairs, international education, or recruitment.
- Familiarity with U.S. higher education systems and structures.
- Experience working within an organization that operates across multiple time zones or with distributed/remote supervision
Soft Skills
- Exceptional cross-cultural communication skills and demonstrated ability to work effectively within two distinct institutional cultures and systems simultaneously.
- Strong relationship-building skills, with the ability to earn trust and credibility with students, faculty, staff, and institutional leadership at a partner university.
- Flexibility and professionalism in navigating a work schedule that spans significant time zone differences between Cambodia and Kansas.
- Strong organizational and prioritization skills, with the ability to manage competing demands from two institutions.
- Clear, professional written and verbal communication skills, including the ability to represent FHSU credibly in public and institutional settings.
Adjunct Faculty English Instructor
Position Circumstances
- Career Category: Educate/Train/Teaching, Exec. / Management
- Schedule:Part-time
- Salary: Negotiable
School of Social Sciences – English General Education Program
Supervisor: Dean of the School of Social Sciences
Adjunct Faculty will spend their time instructing students, advising, and mentoring their students to accomplish their educational goals. They will participate in professional development through peer review, research, and engage in the campus community throughout the semester.
Duties & Responsibilities:
- Teaching undergraduate students.
- Following and modifying (as needed) the class syllabus to ensure that the syllabus meets department and university standards with no substantial changes made without consent of relevant Program Chair or Dean approval.
- Planning and creating lectures, in-class discussions, and other appropriate activities and assignments.
- Grading timely assigned papers, quizzes, exams, and other course assignments in Canvas.
- Assessing students’ overall performance based on their attendance, participation in class/performance on course assignments, and examinations.
- Advising students on how to be successful and achieve goals.
- Staying updated on innovations and changes within their course field.
- A clear communicator who provides value-added comments and information to students.
- Able to teach using real-world experience, confidently engage with class of students in an engaging manner.
- Technologically savvy: can utilize email, a range of online learning systems.
- Student centered focus is nurturing their students’ grasp of learning outcomes with students having the ability to apply practical application of learned course theories.
- Passionate about their specific academic field (s) and education in general.
- An understanding of the use of curriculum design, pedagogy, and learning outcome alignment.
Expected Profile of Candidates
Qualifications:
- Master's Degree
- Phd in English from an American or other western universities or from an accredited institution
Work History:
- Tertiary education level or related experience with online teaching/in person teaching in an American or American-style university for 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Strong commitment to teaching excellence and student success.
- Ability to collaborate with colleagues from diverse backgrounds.
- Proficient Learning Management System (Canvas) or similar technology skills.
Soft Skills
- Excellent communication, interpersonal, and organizational skills.
HR Training and Development Officer
Position Circumstances
- Career Category: Educate/Train/Teaching, HR, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Supervisor: Director of HR, Support & Professional Services
Description: Training and Development Officer is responsible for overseeing the training and professional development programs within the organization. The Training and Development Officer is focusing on enhancing the skills, knowledge, and capabilities of employees within the organization. He/she encompasses various activities aimed at improving employee performance, fostering career growth, and driving organizational success through continuous learning and professional development initiatives.
Duties & Responsibilities:
- Design, develop, and implement training programs according to the needs of various departments or job roles within the organization.
- Conduct training needs analysis to identify gaps in knowledge, skills, and abilities among employees and training needs across different levels and functions of the organization.
- Facilitate training sessions, workshops, and seminars either in person or through virtual platforms. Provide engaging and interactive learning experiences for participants.
- Manage logistical aspects of training programs, including scheduling, venue arrangements, participant registrations, and tracking attendance.
- Assess the effectiveness of training programs through various evaluation methods, such as feedback surveys, assessments, and performance metrics. Use feedback to continually improve training content and delivery methods.
- Advise employees on career development opportunities and assist in creating individual development plans. Coordinate with managers to support ongoing learning initiatives.
- Work closely with Department Head, subject matter experts, and external training providers to coordinate learning initiatives and align training efforts with organizational goals.
- Recommend relevant learning opportunities and resources to foster continuous growth and career advancement.
- Provide regular reports and updates to management on training activities, outcomes, and future plans.
- Use data and insights to continuously improve and refine learning programs based on learner feedback and organizational needs.
Expected Profile of Candidates
Languages:
- Khmer - Good
- English - Good
Qualifications:
- Bachelor's Degree in Human Resources, Management, or a related field
Work History:
- Learning and development or relevant experiences for 2 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Proven experience in designing and delivering training programs, preferably in a corporate setting
- Excellent communication and presentation skills, with the ability to engage and inspire learners
- Analytical skills to assess training needs, evaluate program effectiveness, and make data-driven decisions
- Good commands in English and Khmer (writing, listening, and speaking)
- Good Computer skills in Microsoft Word, Excel, PowerPoint
- Ability to collaborate effectively with stakeholders at all levels of the organization
- Commitment to continuous learning and staying updated on industry trends and best practices in learning and development
Marketing & Website Officer
Position Circumstances
- Career Category: Website - Development, Computer - General, Computer - Programming
- Schedule:Full-time
- Salary: Negotiable
Supervisor: Marketing and Communications Manager
A Marketing and Website Officer is responsible for assisting the marketing operations of an organization, creating visually engaging graphics for websites, portals, and digital platforms, promoting the company's goods and services to the public market and increasing brand popularity on digital media platforms. The officer will also be required to support the Marketing & Communications team in designing advertisement campaigns, daily operations, digital content, and other marketing materials to improve customer awareness. He/She also identifies new business opportunities by analyzing current industry trends and consumer demands, driving more revenue resources to the business, and increasing profits.
Duties & Responsibilities:
- UI/UX and Website Design:
- Design intuitive and user-friendly website interfaces.
- Create wireframes, user flows, and mockups for website projects.
- Collaborate with stakeholders to understand user and business requirements.
- Ensure all designs follow the organization's branding guidelines and provide a consistent user experience.
- Collaborate with website administrators, developers, and stakeholders throughout the design and implementation process.
- Create visually engaging graphics for websites, portals, and digital platforms.
- Review website interfaces and recommend usability and accessibility improvements.
- SEO (Search Engine Optimization): Optimizing websites, social media, and other content keywords for search engines to maximize ranking and page visibility.
- Administrative Support:
- Managing marketing databases, contact lists, budgets, invoices, and tracking expenses to ensure smooth departmental operations.
- Assisting when needed on organizing and executing marketing projects, social media campaigns, and supporting Marketing Team in advertising initiatives across platforms like Facebook, Instagram, YouTube, and LinkedIn etc...
- Ordering promotional items, managing vendor relationships, and assisting with client communications.
- Assisting in the organization and monitoring of marketing events both internally and externally.
- Other tasks assigned by the supervisor.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Marketing, communications, or a related field.
Work History:
- Marketing or a relevant role. for 2 to 3 years
Skills & Knowledge:
General & Technical Skills
- Experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign).
- Proficient in Figma/AdobeXD designing website and application user interfaces.
- Strong understanding of typography, color theory, layout, composition, and branding principles.
- Ability to create website mockups, wireframes, and interactive UI prototypes.
- Knowledge of responsive and mobile-first web design.
- Proven track record of developing and implementing successful marketing campaigns.
- Project management experience.
Soft Skills
- Good communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Excellent organizational skills and the ability to prioritize tasks.
